In this tutorial, you’ll learn how to set up the Maximum Call Duration feature, which allows you to limit the length of AI-handled calls. This helps manage call flow, prevent extended conversations, and optimize credit usage. Let’s get started!

Creation Date: Mar 19, 2025

Created By: Lojan Ranara

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1. Click on Configure

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2. Click on Receptionist

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3. Click on Advanced Settings

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4. Click on Advanced Settings Advanced

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5. Click on Maximum Call Duration

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6. Select your desired timeframe

Set the maximum call duration between 2 and 30 minutes to control AI call length. The ideal duration depends on the type of calls you receive.

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7. Click on Submit

After you click "Submit," the AI will automatically end calls based on the selected duration.

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