How does billing/pricing work for My AI Front Desk?

Frontdesk Pricing

Frontdesk scales with your business - from small operations to mid-market enterprises processing thousands of customer interactions monthly. We've served 10k+ businesses of all sizes, and we have a plan for you.

Enterprise & Mid-Market Businesses

Talk to a Human for Pricing Here

For businesses with complex workflows, high call volumes, multi-location needs, or integration requirements - we can build a solution tailored to your requirements.

  • Dedicated account management
  • Volume discounts on usage
  • Custom integrations and workflows
  • SLA guarantees
  • Priority support

Contact sales for a personalized quote based on your expected call volume and business needs.

Standard Plans

Perfect for smaller businesses getting started with AI automation. See up to date pricing here.

Pro Plan

  • Monthly subscription (see current pricing)
  • 300 free credits per billing cycle (~300 minutes)
  • 83 SMS credits per month (~500 texts)
  • Full platform access

Basic Plan

  • Monthly subscription (see current pricing)
  • 200 free credits per billing cycle (~200 minutes)
  • 83 SMS credits per month (~500 texts)
  • Core features

How Credits Work

1 credit = ~1 minute of AI receptionist time

Your subscription includes two types of credits:

Free Monthly Credits: Refresh each billing cycle (200 or 300 depending on plan). Used first.

Prepaid Credits: Purchased as needed. Never expire. Automatically recharge when your balance runs low (fully customizable).

Standard rates:

  • Voice: $0.12 per minute (1 credit)
  • SMS: $0.02 per text

Most small businesses stay within their monthly allocation. If you consistently exceed these limits, enterprise pricing will be more cost-effective. You should contact sales if that's you.

Auto-Recharge

Set it once and forget it:

  • Default: Add 300 credits when balance drops below 100
  • Customize both threshold and recharge amount
  • Ensures uninterrupted service

Need Help Choosing?

Small business (<1,000 minutes/month)? Start with Pro or Basic.

Mid-market or high volume? Let's build a custom plan together.

Thanks for reading! Create your own receptionist here.

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