Connecting a Zap

This tutorial is a continuation of Connecting Your Receptionist to Zapier, focusing on setting up your Zapier integration step by step. You'll learn how to create and configure Zaps, ensuring your AI receptionist seamlessly connects with your favorite apps. By the end, you'll have a fully functional Zapier setup that automates tasks and enhances your workflow.

Creation Date: Mar 26, 2025

Created By: Alexandra Fojas

1. Trigger Event

Once you have your account set-up, you can choose the Trigger Event.

Trigger Event

2. Choose an event

For this example, we'll be using the New Call Log.

Choose an event

3. Test Trigger

Test Trigger

4. Choose a sample log

It should show you the data collected for the specific call logs. Then once you have checked if the information is presented, continue with the selected record. This is as a sample.

Choose a sample log

5. Choose an Action

It will route you to choose a system to configure with. For this example, we'll be using HubSpot.

Choose an Action

6. Connect it to the System

Sign in to your HubSpot (or desired system). Make sure that it is the correct credentials.

Connect it to the System

7. Agree to the Privacy Policy

Make sure to allow Zapier to connect to the app to avoid glitches.

Agree to the Privacy Policy

8. Choose an Event for the Action

You would know that it has successfully connected when you see the account signed in. You'll have a bunch of actions that you can choose from. You may choose from the standard actions and custom actions. For this example, we'll use create contact.

Choose an Event for the Action

9. Click on Configure

It will show the data that the system has to fill in.

Click on Configure

10. Choose the date from your receptionist

You can choose the information from the call logs at My AI Front Desk to fill in the specific are at HubSpot.

You can extract the following from your receptionist:

1. Phone number
2. Name
3. Timestamp
4. Transcript of the call
5. Text conversations
6. CRM details
7. Call Info Link
8. You can also add the information collected by the Intake Form like email address, business names, or anything that you would like to be collected.

Choose the date from your receptionist

11. Fill in the rest of your desired information.

Fill in the rest of your desired information.

12. Test Step

Once you have all set-up, Test the system. Once the fields required are filled, you can publish the zap.

Test Step

13. Click on Publish

Click on Publish

14. Preview

Once it's live, you'll have a preview of your zap.

Preview

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