Access and manage call logs through your AI Receptionist. This feature allows you to review past calls, track interactions, and analyze call details for better performance and record-keeping.

Creation Date: Mar 26, 2025

Created By: Jill Singson

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1. Are Calls Recorded?

If call recording is turned ON, all the calls will be recorded and you'll find these recordings in the Logs.

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2. Side Panel

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3. Scroll Down to Logs

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4. Just click on Call Logs

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5. Call Logs

And you'll be routed to this page where you'll be able to view the details and listen to all the call recordings.

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6. Call Logs

You can find the Call Summaries to easily browse through the calls.

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7. Transcripts

You can also view the Transcripts of each calls.

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8. Transcripts

This will give you a view of the actual conversation.

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9. Train Your AI

You can scroll down and you'll also find the option to rate the interactions and add comments. This will train the AI to respond better based on the feedback.

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