Every missed call is a lost visitor. Every empty weekend is lost revenue. Frontdesk AI answers calls 24/7, books tickets, schedules animal encounters, and sells memberships—all while your team sleeps.
For Zoos
Incoming Call...
Visitor
"Hi, I'm looking for family tickets for this Saturday. Do you have anything available?"
AI Receptionist
"Yes! We have family passes available—2 adults, 2 children for $89. Would you like to add a giraffe feeding encounter?"
✓ Tickets Booked • Saturday 10 AM
You're losing ticket revenue while families call after hours, visitors ask the same questions repeatedly, and your team can't handle peak season volume. There's a better way.
A mom searches for weekend activities at 9 PM, calls about group tickets, and gets voicemail. By morning, she's already bought passes to the aquarium down the street that answered immediately.
While you're helping visitors at the entrance, dozens more calls come in. Hours of operation, parking information, feeding show times, birthday party pricing—the same questions all day. Your team can't focus on creating memorable experiences.
Families want VIP animal encounters and behind-the-scenes tours, but they have to call during business hours, wait on hold, then play phone tag. They give up and just buy basic admission instead—you lose thousands in high-margin upsells.
One AI workforce that handles every touchpoint—from first inquiry to annual membership renewal
Families visit your zoo website at any hour. Frontdesk Chat answers instantly, provides ticket pricing, explains membership benefits, and books animal encounters—all without human intervention.
Every call is answered instantly—hours and directions, membership questions, birthday party bookings, animal encounter reservations. The AI understands context, books experiences, schedules events, and escalates to humans only when needed.
When visitors don't complete ticket purchases or miss their animal encounter reservations, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their preferences, and books a new time—all while updating your CRM and calendar.
Every interaction—chat, call, ticket purchase, animal encounter booking, birthday party inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every visitor and member.
Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, pre-visit reminders, membership renewal notices, and event announcements based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, exhibit reminders, birthday party follow-ups, membership renewal notices, and event announcements—all orchestrated by Marketing Automation.
Smart birthday party and group event forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and event coordination workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your zoo. Each agent handles different tasks—answering calls, booking tickets, handling visitor inquiries. They work together 24/7 to enhance guest experiences and drive membership sales.
Answers every call instantly—no voicemail, no missed visitors. Handles ticket inquiries, books animal encounters, and answers questions about exhibits and pricing automatically.
Engages website visitors, shows ticket options and membership benefits, answers questions about exhibits, animal feeding times, and special events instantly. Books VIP encounters and captures visitor info—all through your website chat, 24/7.
Sends personalized visit confirmations, event reminders, and membership renewal emails automatically. Coordinates with Marketing Automation to send at the right time to keep members engaged and visitors coming back.
Pre-fills birthday party and group event bookings from visitor data. Guides guests through party package selection and special requests. Triggers automation workflows when bookings are submitted.
Automatically reaches out to visitors at the right time. Makes outbound calls for membership renewals, sends personalized SMS reminders about upcoming events, and emails special announcements. Coordinates all outbound channels to recover abandoned memberships and keep visitors engaged.
Handles two-way SMS conversations with visitors and members. Sends visit confirmations, event reminders, and answers questions about exhibits, feeding times, and special programs via text—98% open rate.
Lets website visitors speak directly to your website about exhibits and animals. Click, talk, get answers about ticket pricing, animal feeding times, and special events—no typing required. Perfect for mobile users planning their zoo visit.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by visit type, membership status, and engagement level.
Visitors don't submit support requests—they just call or text. Your AI recognizes issues (lost items, accessibility needs, guest concerns), creates service requests, prioritizes by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a visitor had concerns, if a special request was made, if a birthday party was booked—you know instantly.
Follow one visitor from phone call to annual membership—see how every system works together
Alex calls at 2 AM planning her family visit. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, family of 4, $85 family pass interest, March 9th visit date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI processes payment, books Saturday at 10 AM arrival, and sends instant confirmation—no waiting.
The moment tickets are purchased, the system springs into action. Confirmation emails, reminder texts, pre-visit information, and parking details—all happening automatically.
Alex's phone buzzes. It's a confirmation email with digital tickets—sent automatically by the AI Email Agent (coming soon). She reads it, saves the tickets, and goes back to bed. Meanwhile, a reminder email is already scheduled for Friday with parking info and exhibit highlights. No one had to remember to send it.
Alex's family arrives at the zoo. While walking through the entrance, she has questions: "Where are the elephants?" "What time is the sea lion show?" She calls. The AI answers instantly, recognizes her from the ticket purchase, and gives her all the details she needs—no hold time, no searching for staff.
Alex's kids see the sign for the giraffe encounter experience. "Can we do that?" Alex calls back. The AI checks availability, finds a 2 PM slot, processes payment, and books it—all in one conversation. Confirmation sent immediately.
Alex had such a great visit that she calls Monday morning about hosting her daughter's birthday party at the zoo. The AI remembers her family, explains party packages, checks availability, and schedules a planning call—all while she's driving to work. No forms, no waiting for callbacks.
After the giraffe encounter, Alex's family is hooked. They want to come back every month. Before leaving, Alex asks about memberships. The AI explains the benefits, processes the annual family membership, and sends the digital membership cards—all while they're walking to their car. Instant access to member perks.
As a member, Alex gets automatic notifications about special events, new exhibits, behind-the-scenes experiences, and exclusive discounts. The system sends member announcements automatically—no manual email lists, no forgetting anyone. Every member stays informed and engaged.
Alex has questions throughout the year: "Can I bring guests?" "What are summer hours?" "When's the next member night?" She can call, text, or chat—whichever she prefers. The AI answers instantly, recognizes her membership, and has her complete history ready. No hold time, no searching for staff.
A year later, Alex renews her family membership without hesitation. She had an incredible experience—instant answers to questions, smooth event bookings, exclusive member perks, and memories her family will cherish forever. The same AI that helped her buy tickets kept her engaged all year. That's the full journey: visitor to member to loyal advocate.
Everything you need to know about using Frontdesk for your zoo
Yes. The AI answers calls 24/7, provides ticket pricing, explains membership options, and books animal encounters—all while your staff is off duty. No more missed ticket sales at 10 PM.
The AI answers visitor questions automatically, provides exhibit locations and feeding times, collects feedback, and helps with wayfinding. Urgent situations like lost children or medical needs are escalated immediately to staff.
Yes. The system automatically sends confirmation emails and reminder texts before scheduled encounters. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed reservations.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books encounters instantly—no back-and-forth emails needed.
After visits, guests automatically receive membership information that's personalized to their interests from the CRM. The AI explains membership tiers, benefits, and discount calculations. When they're ready to join, you're notified immediately.
Yes. Frontdesk integrates with most systems including Acme Ticketing, Gateway, Tessitura, and others. All data syncs automatically—visitors, reservations, memberships, and event bookings.
Absolutely. The AI knows all your exhibits, encounter availability, pricing tiers, and special programs. It can route calls based on location, handle multi-park inquiries, and manage different attractions simultaneously.
The AI handles party inquiries 24/7, explains package options, checks pavilion availability, and collects event details. It coordinates with your events team and sends all necessary information to both staff and guests.
Pricing is based on your visitor volume and call traffic. Most zoos see ROI within the first month from reduced no-shows and increased membership conversions. Contact us for a custom quote.
Stop missing visitor calls at 2 AM. Start booking encounters while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."