Zipline & Adventure Tours AI Receptionist | Automated Booking & Guest Management | Frontdesk

BOOK MORE
ADVENTURE TOURS
WHILE YOU SLEEP

Every empty time slot loses money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, schedules zipline tours, handles waivers, and confirms reservations—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Zipline & Adventure Tours

Incoming Call...

Guest

"Hi, I want to book a zipline tour for 6 people this Saturday. Do you have availability?"

AI Receptionist

"Perfect! We have the 11 AM canopy tour available—$89 per person. Should I reserve that time for your group?"

✓ Tour Reserved • Sat 11 AM

The Problem

ZIPLINE & ADVENTURE TOURS
ARE LOSING BOOKINGS

You're losing money every day your time slots sit empty. Thrill-seekers call at 9 PM, cancellations happen last minute, and your team can't keep up. There's a better way.

You Miss Calls When Adventure Seekers Are Ready

A family finds your zipline tour at 8 PM after dinner, calls excited to book for tomorrow, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered instantly.

The Cost
$3,200/month
Lost per empty time slot

Your Team Is Drowning in Calls

While you're guiding a tour group, five more calls come in. Booking requests, weather questions, waiver inquiries, equipment concerns—you can't be on the zipline platform and at the desk. Customers get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per adventure operation

Guests No-Show and You Lose Revenue Forever

You block the time slot, prep the equipment, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No rebooking, no recovery, just wasted capacity and another empty slot.

The Cost
25% no-show
Rate during peak season
$38,400
Lost annually per unfilled tour slot
45%
Of inquiries happen after operating hours
2 hours
Average response time loses 67% of bookings

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked adventure

24/7 Booking Chat

Adventure seekers visit your website at any hour. Frontdesk Chat answers instantly, qualifies groups, shows available time slots, and books tours—all without human intervention.

  • Automatically extracts group size, preferred dates, and experience level
  • Checks real-time availability across all tour times
  • Books adventures directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking to book a zipline tour for 6 people. What's available this Saturday?"
AI
"I have a 10:00 AM slot available—Canopy Tour for 6 guests, $89/person. Would you like to book this adventure?"
"Perfect! Let's book it."
Adventure Booked ✓
Saturday, March 9 • 10:00 AM • 6 guests
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "What are your weight limits for the zipline? My son is 250 pounds..."
AI: "Our weight limit is 275 pounds, so he's all set! Would you like to book a tour?"
✓ Booking #4920 Created

AI Phone Receptionist

Every call is answered instantly—safety questions, booking inquiries, weather updates, group reservations. The AI understands context, books tours, schedules groups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books adventures and creates reservations automatically
  • Recognizes returning guests from CRM and references past adventures

Smart Outbound Follow-ups

When guests no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their group size and preferences, and books a new time slot—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules adventures and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the Canopy Tour on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday instead?"
✓ Adventure Rescheduled
Saturday, March 16 • 10:00 AM • 6 guests
Frontdesk CRM
Name
Sarah Chen
Group Size & Tour
6 guests • Canopy Tour
Preferred Date
March 16, 2024
Source
Web Chat • 2:14 AM
Status
Adventure Scheduled

Unified CRM

Every interaction—chat, call, booking, safety question—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and group.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed adventure
  • Syncs with calendar, waivers, and all systems

Marketing Automation

Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and rebooking sequences
Automated Follow-Ups
What's Happening Now
Pre-adventure email sequence
Weather update SMS scheduled
Post-adventure review request ready
Digital waiver queued
AI Email Agent
Coming Soon
Pre-Adventure Email
"Hi Sarah! Your Canopy Tour for 6 is confirmed. Here's what to expect and bring..."
Weather Update Email
"Good news! Weather looks perfect for your adventure tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-adventure confirmations, weather updates, safety reminders, follow-ups, and review requests—all orchestrated by Marketing Automation.

  • Personalized email sequences based on guest behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart digital waivers that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for safety confirmations and adventure reminders.

  • Pre-filled with CRM data (name, email, group size)
  • AI-guided completion for liability waivers and emergency contacts
  • Automatically triggers outbound workflows on submission
AI Form
Digital Waiver
Pre-filled Fields
✓ Name, Email, Group Size (from CRM)
AI-Guided Fields
→ Emergency Contacts
→ Medical Conditions
What Happens Next
You're notified immediately and safety checklist begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR ZIPLINE & ADVENTURE TOURS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your adventure park. Each agent handles different tasks—answering calls, booking tours, handling safety questions. They work together 24/7 to fill your time slots faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles adventure inquiries, books zipline tours, and answers safety questions automatically.

Phone Calls Tour Booking Safety Info
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies adventure seekers, shows available time slots and pricing, answers questions about weight limits and weather cancellations instantly. Books zipline tours and captures contact info—all through your website chat, 24/7.

Lead Qualifying Slot Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized adventure confirmations, weather reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Waiver Teammate

Waiver Assistant
Digital Waivers

Pre-fills liability waivers from CRM data. Guides guests through emergency contacts and medical disclosures. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to guests at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep guests engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with adventure guests. Sends tour confirmations, weather alerts, and answers questions about available time slots via text—98% open rate.

Tour Confirmations Weather Alerts Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available adventures. Click, talk, get answers about pricing, time slots, and safety requirements—no typing required. Perfect for mobile users browsing tours.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by tour date, group size, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Guests don't submit tickets—they just call or text. Your AI recognizes equipment issues (harness malfunction, cable inspection needed, etc.), creates tickets, triages by urgency, and notifies the right operations staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a guest reported safety concerns, if an equipment issue was mentioned, if a large group tour was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one guest from phone call to booking—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking to book a zipline tour for 4 people. What do you have available?"
AI: "Awesome! We have the Canopy Adventure available—perfect for 4 people, $89/person. Would you like to book a time slot?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Tour Type
Canopy Adventure
Group Size
4 people • $356 total
Preferred Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, Canopy Adventure preference, 4 people, March 15th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Canopy Adventure
Alex Chen • Saturday, March 9 • 11:00 AM • 4 guests
Automation Sequence
1
Adventure Booked
Trigger detected in CRM
2
Confirmation Email Sent
Booking confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-adventure review request ready
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the adventure is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.

Inbox
2 New
Adventure Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your Canopy Adventure is confirmed for Saturday, March 9 at 11:00 AM. Please arrive 15 minutes early..."
Adventure Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your adventure tomorrow! We're excited to fly through the canopy with you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the adventure. You're at your desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Canopy Adventure
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + guest profile ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Canopy Adventure search, her group of 4. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Canopy Adventure on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Adventure Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE ADVENTURE

Alex shows up for the rescheduled adventure. She loves the experience. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-adventure follow-up emails get queued, the photo package offer is ready to send, and review requests begin. All happening automatically—you're just delivering an amazing experience.

ADVENTURE COMPLETE
Saturday, March 16 • 2:00 PM
Canopy Adventure
Alex Chen • 4 guests
Post-adventure sequence activated
Frontdesk Forms
Waiver & Booking Confirmation • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the adventure. She's walking to her car when her phone buzzes. It's a waiver form from Frontdesk Forms—already filled with her name, email, and the adventure she just completed. The AI guides her through emergency contact details and health questions right on her phone. When she submits it, you're immediately notified. The follow-up process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Adventure completed • Waiver signed
AI
"I remember your adventure! How can I help?"
Alex
"Question about the photo package..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex is at work, thinking about the adventure. She has a question about the photo package. She calls. The AI answers instantly, recognizes her from your CRM, remembers her adventure and waiver, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX BOOKS
AGAIN

After seeing the photos, Alex books another adventure for next month—the Extreme Zip Course this time. The system automatically sends confirmation emails, waiver forms, and pre-adventure instructions. Alex is officially a repeat guest.

REPEAT BOOKING
Extreme Zip Course • $119/person
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just booked her second adventure. She has questions: "What should I wear?" "Is there parking available?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What should I wear for the adventure?"
AI
"Hi Alex! Wear comfortable athletic clothing and closed-toe shoes. We provide all safety equipment..."
Alex
"Is there parking available?"
AI
"Yes! Free parking is available at the main lodge. Look for the signs when you arrive. See you soon!"
15
April 15, 2024 • 8:30 PM

SHE WANTS
TO ADD GUESTS

Alex's friends want to join. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, checks availability, adds 2 more guests, and sends updated confirmation. Alex doesn't have to wait for business hours or fill out forms. She just asks, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
BOOKING UPDATED
Extreme Zip Course
Updated: Now 6 guests • Confirmation sent
17
May 5, 2024

NEW TOUR
LAUNCHES

You're launching a new night zipline tour. Alex gets notified automatically—email, text, or both, your choice. The system sends adventure announcements, seasonal specials, weather updates, and exclusive offers. Guests stay informed without you sending individual messages. Everything happens automatically.

New Adventure
Sent to All Past Guests
NEW TOUR
Moonlight Zipline Adventure
Friday & Saturday nights • Limited spots • Book now!
SPECIAL OFFER
Repeat Guest Discount
20% off your next adventure with code RETURNER
REMINDER
Check Tomorrow's Weather
Forecast looks perfect for your upcoming adventure!
✓ All past guests notified
No manual sending required
FIFTH BOOKING
March 15, 2025
Alex Chen
Bringing her company team • 12 guests
✓ Loyal guest returns
Corporate team building event
Why she keeps coming back
"Amazing experience every time, questions answered instantly, easy booking process, fantastic customer service"
18
March 15, 2025

A YEAR LATER
SHE'S BACK

A year later, Alex books her fifth adventure—this time for her company's team building event. She had amazing experiences every time—booking was always easy, questions were answered instantly, and she felt supported. The same AI that helped her find her first adventure kept her coming back. That's the full journey: first-time guest to loyal advocate to group organizer.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your adventure operation

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, checks availability, collects participant details, and books zipline tours—all while your team sleeps. No more missed bookings at 2 AM.

How does it handle waiver collection? +

The AI automatically sends digital waivers after booking, collects all required participant information (names, weights, emergency contacts), and ensures every guest completes their waiver before arrival. Minors require guardian signatures automatically.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings and maximizing your daily tour capacity.

Can it book tours directly into my schedule? +

Yes. Integrates with Google Calendar, Outlook, and most scheduling systems. The AI checks real-time availability based on guide schedules, weather conditions, and capacity limits—booking tours instantly without back-and-forth.

How does group booking work? +

The AI handles corporate groups, birthday parties, and team-building events seamlessly. It collects group size, special requests, and dietary restrictions for lunch packages. When booking is complete, you're notified immediately with all participant details.

Does it work with my existing booking systems? +

Yes. Frontdesk integrates with most systems including FareHarbor, Peek Pro, Rezdy, and others. All data syncs automatically—bookings, guest information, waivers, and payment confirmations.

Can it handle multiple tour types or locations? +

Absolutely. The AI knows all your tour options, difficulty levels, weight limits, and pricing. It can recommend the best experience based on guest preferences, handle multiple zipline courses, and manage canopy tours, aerial obstacle courses, and combo packages simultaneously.

What about weather cancellations and rescheduling? +

The AI handles weather cancellations 24/7, automatically notifying guests and offering alternative dates. It follows your cancellation policy, processes refunds or credits, and can rebook entire groups instantly—minimizing lost revenue from weather closures.

How much does it cost? +

Pricing is based on your tour volume and call activity. Most adventure operations see ROI within the first month from reduced no-shows and increased bookings. Contact us for a custom quote tailored to your operation.

GET STARTED WITH
FRONTDESK

Stop missing adventure bookings at 2 AM. Start filling tours while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."