Every empty bed costs money. Every missed call is a lost placement. Frontdesk AI answers calls 24/7, schedules home visits, handles case worker inquiries, and secures placements—all while your team sleeps.
For Youth Group Homes
Incoming Call...
Case Worker
"Hi, I have a 16-year-old male that needs placement. Do you have any beds available?"
AI Receptionist
"Yes! We have an opening in our Maple House—ages 15-17, co-ed facility. Would you like to schedule a home visit?"
✓ Visit Scheduled • Maple House
You're losing placements every day your beds sit empty. Case workers call after hours, families no-show to visits, and your team can't keep up. There's a better way.
A case worker has a youth in crisis at 9 PM, calls your facility, and gets voicemail. By the time you check messages in the morning, they've already placed the youth with another home that answered immediately.
While you're meeting with a therapist, three more calls come in. Case worker inquiries, family visit requests, medication questions—you can't be everywhere at once. Case workers get frustrated waiting, and you lose placements.
You prepare the youth for their family visit, arrange supervision, and wait. They don't show. You send one follow-up call that goes to voicemail. That's it—the opportunity is lost, the youth is disappointed, and case notes reflect poor engagement.
One AI workforce that handles every touchpoint—from first inquiry to placement confirmation
Case workers reach out at any hour. Frontdesk Chat answers instantly, qualifies youth needs, shows available beds, and schedules intake assessments—all without human intervention.
Every call is answered instantly—therapy scheduling, case worker inquiries, family questions, emergency situations. The AI understands context, schedules appointments, handles urgent needs, and escalates to staff only when necessary.
When intake assessments are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry, understands youth needs, and books a new assessment—all while updating your CRM and calendar.
Every interaction—chat, call, intake assessment, therapy session—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every youth and case worker.
Orchestrate the entire case worker journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and intake sequences based on urgency and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-intake confirmations, reminders, follow-ups, and case worker nurturing sequences—all orchestrated by Placement Automation.
Smart intake forms that pre-fill from CRM data and guide case workers through completion. When forms are submitted, they automatically trigger outbound automation sequences for documentation and placement approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your residential care facility. Each agent handles different tasks—answering calls, coordinating placements, handling case worker requests. They work together 24/7 to fill your available beds faster.
Answers every call instantly from case workers and referral agencies—no voicemail, no missed placements. Handles placement inquiries, schedules facility visits, and creates support tickets automatically.
Qualifies referral inquiries, shows available bed capacity and program details, answers questions about therapeutic services and admission requirements instantly. Schedules facility visits and captures case worker contact info—all through your website chat, 24/7.
Sends personalized facility visit confirmations, admission reminders, and follow-up emails automatically to case workers. Coordinates with Marketing Automation to send at the right time to keep referrals engaged and complete placements faster.
Pre-fills admission intake forms from CRM data. Guides case workers through youth history, behavioral needs, and medical information. Triggers automation workflows when submitted to expedite placement approvals.
Automatically reaches out to case workers at the right time. Makes outbound calls to follow up on pending placements, sends personalized SMS reminders about facility visits, and emails nurturing sequences. Coordinates all outbound channels to recover lost referrals and keep agencies engaged.
Handles two-way SMS conversations with case workers and referral agencies. Sends facility visit confirmations, admission reminders, and answers questions about available bed capacity and program services via text—98% open rate.
Lets website visitors speak directly to your website about available beds and programs. Click, talk, get answers about capacity, therapeutic services, and admission requirements—no typing required. Perfect for mobile users researching residential care options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed case worker and youth referral data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by facility, bed availability, and placement status.
Youth and staff don't submit tickets—they just call or text. Your AI recognizes facility issues (HVAC problems, behavioral incidents, medical concerns, etc.), creates support tickets, triages by urgency, and notifies the right staff members automatically.
Watches every conversation and alerts you when it matters. If a case worker expressed concerns, if a behavioral incident was reported, if a facility visit was scheduled—you know instantly.
Follow one case worker from phone call to placement—see how every system works together
Alex calls at 2 AM with an emergency placement. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, case details, youth age and gender, emergency placement need. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM for an intake assessment, and books it. Instant confirmation—no waiting.
The moment the assessment is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to her work. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is dealing with another emergency case. She completely forgot about the assessment. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her emergency placement need, the youth's age and gender. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished a court hearing. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled assessment. The youth is a good fit for your program. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: placement confirmation emails get queued, intake paperwork is ready to send, and onboarding workflows begin. All happening automatically—you're just conducting the assessment.
Alex just finished the assessment. She's walking to her car when her phone buzzes. It's intake paperwork from Frontdesk Forms—already filled with her name, email, and the program she just assessed. The AI guides her through medical and school records right on her phone. When she submits it, you're immediately notified. The placement process begins automatically—all without you lifting a finger.
Alex is at the office, thinking about the placement. She has a question about your therapy program. She calls. The AI answers instantly, recognizes her from your CRM, remembers her assessment and intake forms, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all documentation complete, the youth moves into your program. The system automatically sends welcome packets, house rules, and therapy schedules. The placement is complete.
Alex has been checking in on the youth. She has questions: "How is his therapy going?" "Can we schedule a case review meeting?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
There's a behavioral incident that needs Alex's attention. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, creates an incident report, and notifies the appropriate staff for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the issue, and it's handled.
There's a family visitation day this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends program announcements, event reminders, progress updates, and case review notifications. Case workers stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex extends the placement. The youth is thriving—therapy is working, behavior has improved, and the family feels supported. The same AI that helped facilitate the emergency placement kept communication seamless throughout the stay. That's the full journey: referral to placement to extended care.
Everything you need to know about using Frontdesk for your youth group homes
Yes. The AI answers calls 24/7, gathers case worker information, checks bed availability, and schedules intake assessments—all while your team sleeps. No more missed placement opportunities during crisis situations.
The AI triages all calls automatically, collects critical details (youth age, situation urgency, case worker contact), and routes them to your on-call staff. Crisis situations are escalated immediately to ensure youth safety.
Yes. The system automatically sends confirmation emails and reminder texts to case workers before intake appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed assessments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books intake assessments instantly—no back-and-forth emails with case workers needed.
After intake assessments, case workers automatically receive placement documentation that's pre-filled with youth and case information from the CRM. The AI guides them through required forms and consent documents. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Evolv, CaseWorthy, MyEvolv, and others. All data syncs automatically—case worker contacts, intake appointments, placement documentation, and incident reports.
Absolutely. The AI knows all your group homes, bed availability, youth age ranges, and specialized programs. It can route calls based on location, handle organization-wide inquiries, and manage multiple facilities simultaneously.
The AI handles calls 24/7, collects incident details, verifies caller identity, and can coordinate with on-call supervisors or crisis teams. For true emergencies involving youth safety, it immediately escalates to your emergency response team.
Pricing is based on your number of facilities and call volume. Most youth group homes see ROI within the first month from reduced missed placements and increased case worker satisfaction. Contact us for a custom quote.
Stop missing urgent placement calls at 2 AM. Start securing placements while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."