Wilderness Therapy Programs AI Receptionist | Never Miss a Parent Call | Frontdesk

FILL YOUR
WILDERNESS THERAPY
PROGRAMS 24/7

Every missed call is a family in crisis you couldn't help. Every open spot costs revenue. Frontdesk AI answers parents 24/7, schedules intake assessments, handles admissions questions, and enrolls teens—all while your team focuses on care.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Wilderness Therapy Programs

Incoming Call...

Parent

"My son is struggling. Do you have any openings in your teen program?"

AI Receptionist

"Yes, we have space in our 6-week program starting next month. Would you like to schedule an intake assessment with our clinical team?"

✓ Assessment Scheduled • Tomorrow 10 AM

The Problem

WILDERNESS THERAPY PROGRAMS
LOSE FAMILIES EVERY DAY

You're losing enrollment opportunities every day your phones go unanswered. Desperate parents call at 2 AM in crisis, inquiries go cold, and your admissions team can't keep up. There's a better way.

You Miss Crisis Calls When Parents Need You Most

A desperate parent finds your program at 2 AM after a crisis incident, calls for help, and gets voicemail. By the time you check messages in the morning, they've already enrolled their teen with a program that answered immediately.

The Cost
$45,000+
Lost per missed enrollment

Your Admissions Team Is Overwhelmed

While you're conducting an intake assessment, five more desperate parents call. Insurance verifications, program inquiries, family consultations—you can't be everywhere at once. Families get frustrated waiting, and you lose enrollments to faster competitors.

The Cost
60+ calls/day
Per admissions coordinator

Consultations No-Show and Families Disappear

You schedule a family consultation, prep their teen's case file, and block your calendar. They don't show up. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and an empty spot that could've helped a struggling teen.

The Cost
35% no-show
Rate for initial consultations
$540,000
Lost annually per unfilled program spot
65%
Of crisis inquiries happen after hours
48 hours
Window to respond before families choose another program

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to program enrollment

24/7 Admissions Chat

Parents research wilderness therapy programs at any hour. Frontdesk Chat answers instantly, qualifies families, explains program options, and schedules consultations—all without human intervention.

  • Automatically gathers teen's age, concerns, and program preferences
  • Checks real-time program availability and start dates
  • Books admissions consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, my 16-year-old son is struggling. What programs do you have available?"
AI
"I can help. Our 60-day wilderness therapy program has openings starting March 15th. Would you like to schedule a consultation with our admissions team?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Parent: "I need to speak with someone about my daughter's progress in the program..."
AI: "I'll connect you with her therapist right away. Can you confirm your daughter's name?"
✓ Call Routed to Therapist

AI Phone Receptionist

Every call is answered instantly—parent updates, enrollment inquiries, emergency contacts. The AI understands context, routes calls, schedules follow-ups, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Routes parent calls to appropriate staff automatically
  • Recognizes families from CRM and references past interactions

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their teen's needs, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the admissions consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Parent Name
Sarah Chen
Teen Age & Concerns
16-year-old son • Behavioral issues
Desired Start Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, parent update—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every family and enrollment journey.

  • Auto-creates family profiles from any touchpoint
  • Tracks full journey from inquiry to program enrollment
  • Syncs with calendar, notes, and all systems

Marketing Automation

Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Enrollment application queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your admissions consultation is confirmed. Here's what to expect and how to prepare..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on family behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment applications that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and enrollment workflows.

  • Pre-filled with CRM data (parent name, contact, teen information)
  • AI-guided completion for medical history and insurance verification
  • Automatically triggers outbound workflows on submission
AI Form
Enrollment Application
Pre-filled Fields
✓ Parent Name, Contact, Teen Info (from CRM)
AI-Guided Fields
→ Medical History
→ Insurance Verification
What Happens Next
Admissions team notified immediately and enrollment process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR WILDERNESS THERAPY PROGRAMS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your wilderness therapy program. Each agent handles different tasks—answering calls, scheduling consultations, handling parent inquiries. They work together 24/7 to help more families find the help their teens need.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call from concerned parents instantly—no voicemail, no missed opportunities. Handles program inquiries, schedules family consultations, and gathers teen assessment information automatically.

Parent Calls Consultation Booking Assessment Info
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies parent inquiries, explains program options and therapeutic approaches, answers questions about duration, costs, and admission process instantly. Books family consultations and captures contact info—all through your website chat, 24/7.

Parent Qualifying Program Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, enrollment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send educational content at the right time to keep families engaged throughout their decision journey.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Enrollment Forms

Pre-fills enrollment applications from CRM data. Guides parents through medical history, behavioral assessment, and insurance verification. Triggers automation workflows when submitted for admissions review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Outreach Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to families at the right time. Makes outbound calls to no-show consultations, sends personalized SMS follow-ups, and emails nurturing sequences with educational resources. Coordinates all outbound channels to recover lost inquiries and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with concerned parents. Sends consultation confirmations, enrollment reminders, and answers questions about program options and therapeutic approaches via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about program options. Click, talk, get answers about therapeutic approaches, duration, costs, and admission criteria—no typing required. Perfect for mobile users researching programs in crisis moments.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed parent inquiry and teen assessment data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by family, teen, and inquiry status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Parents don't submit forms—they just call or text. Your AI recognizes urgent concerns (behavioral crisis, insurance questions, transportation needs), creates tasks, triages by urgency, and notifies the right admissions counselor automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent expressed crisis urgency, if a behavioral concern was mentioned, if a family consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to program enrollment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. Her teen is struggling. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, my daughter is 16 and struggling. I'm looking for a wilderness therapy program. Can you help?"
AI: "Yes, we can help. Our 60-day program is designed for teens ages 13-17. Would you like to schedule a consultation call?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Teen Age
16 years old
Program Interest
60-Day Program
Urgency
ASAP
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, daughter's age, 60-day program interest, urgent timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the consultation. Instant confirmation—no waiting.

MARCH 2024
AI
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
11AM
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Program Consultation
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your consultation is confirmed for Saturday, March 9 at 11:00 AM. We're here to help your daughter..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss how our program can help..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO CALL IN

Saturday morning, Alex is overwhelmed with her daughter's crisis. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Program Consultation
❌ Did not attend
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + family profile ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her daughter's age, the urgent timeline. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished talking with her daughter's therapist. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:45 PM

SHE'S READY
TO ENROLL

Alex completes the rescheduled consultation. She feels understood and hopeful. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the enrollment application is ready to send, and admissions workflows begin. All happening automatically—you're just helping the family.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
60-Day Program
Alex Martinez
Post-consultation sequence activated
Frontdesk Forms
Program Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 3:00 PM

HER PHONE BUZZES
DRIVING HOME

Alex just finished the consultation. She's driving home when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and the program she just discussed. The AI guides her through medical history and emergency contact information right on her phone. When she submits it, you're immediately notified. The admissions process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Application submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about what my daughter can bring to the program..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about her daughter's upcoming enrollment. She has a question about what to pack for the program. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ENROLLMENT
COMPLETE

With all her questions answered, Alex completes the enrollment. The system automatically sends welcome packets, pre-program preparation guides, and intake forms. Her daughter starts the program next week.

ENROLLMENT CONFIRMED
60-Day Wilderness Program
14
March 25, 2024 • 8:30 PM

SHE TEXTS
AT 8:30 PM

Alex is packing for her daughter's first day. She has questions: "Can she bring her journal?" "What about medications?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can my daughter bring her journal?"
AI
"Hi Alex! Yes, she can bring a journal. Here's the complete packing list: [link]..."
Alex
"What about her medications?"
AI
"All medications should be in original containers. Our medical staff will handle administration. See you Monday!"
15
April 10, 2024 • 7:30 PM

WEEKLY UPDATE
REQUEST

Alex is anxious to hear about her daughter's progress. It's 7:30 PM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands her concern, provides the latest update, and schedules a family call for Monday. Alex doesn't have to wait for business hours or leave a voicemail. She just asks her question, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
UPDATE PROVIDED
Weekly Progress Report
Family call scheduled: Monday, 3:00 PM
17
May 5, 2024

FAMILY DAY
THIS SAT

There's a family day event this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends program updates, milestone notifications, family event reminders, and progress reports. Parents stay informed without you sending individual messages. Everything happens automatically.

Program Updates
Sent to All Families
EVENT
Family Day
Saturday, May 10 • 10:00 AM • Base Camp
MILESTONE
30-Day Progress Report
Your daughter reached the halfway point!
REMINDER
Weekly Family Call
Scheduled for Monday, 3:00 PM
✓ All families notified
No manual sending required
PROGRAM COMPLETE
May 20, 2024
Alex Martinez
60-Day Wilderness Program
✓ Completed successfully
Daughter thriving and ready for next steps
Why she stayed connected
"Always got quick answers, felt supported throughout, loved the weekly updates"
18
May 20, 2024

60 DAYS LATER
GRADUATION

Two months later, Alex's daughter graduates the program. She had a transformational experience—questions were answered instantly, updates came regularly, and the family felt supported. The same AI that helped Alex find the program kept her informed and connected throughout her daughter's journey. That's the full journey: inquiry to enrollment to completion.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your wilderness therapy program

Can it handle after-hours parent inquiry calls? +

Yes. The AI answers calls 24/7, provides program information, assesses family needs, and schedules consultations—all while your admissions team sleeps. No more missed opportunities when desperate parents call at 2 AM.

How does it handle crisis inquiries? +

The AI assesses urgency automatically, collects critical details about the teen's situation, family dynamics, and immediate safety concerns. Crisis-level inquiries are escalated immediately to your clinical intake team with all necessary information.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed consultations and keeping desperate families engaged.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for your admissions counselors and books consultations instantly—no back-and-forth emails with anxious parents.

How does the enrollment process work? +

After consultations, parents automatically receive enrollment information and intake forms that are pre-filled with their details from the CRM. The AI guides them through insurance verification and documentation requirements. When submitted, your admissions team is notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most behavioral health systems including Foothold, Credible, Kipu, and others. All data syncs automatically—parent inquiries, consultations, intake forms, and enrollment status.

Can it handle multiple programs or locations? +

Absolutely. The AI knows all your programs, current availability, age ranges, treatment specialties, and location details. It can route calls based on program type, handle multi-location inquiries, and manage admissions for your entire organization simultaneously.

What about parent updates and communication during enrollment? +

The AI handles routine parent questions 24/7, provides enrollment status updates, and answers common questions about pre-arrival preparation. For clinical or complex questions, it immediately connects families with your admissions counselors or clinical team.

How much does it cost? +

Pricing is based on your program size and inquiry volume. Most wilderness therapy programs see ROI within the first month from reduced consultation no-shows and increased enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing parent calls at 2 AM. Start enrolling families while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."