Wedding Cake Bakers AI Receptionist | 24/7 Consultation Booking | Frontdesk

BOOK MORE
WEDDING CAKES
WHILE YOU SLEEP

Every missed call is a lost wedding booking. Every unanswered inquiry goes to your competitor. Frontdesk AI answers calls 24/7, books tastings, handles consultations, and closes orders—all while you focus on baking.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Wedding Cake Bakers

Incoming Call...

Bride

"Hi, I'm getting married in October. Do you have availability for a tasting?"

AI Receptionist

"Congratulations! Yes, we have openings. I can schedule a tasting for this Saturday at 2 PM. Would that work?"

✓ Tasting Booked • Oct Wedding

The Problem

WEDDING CAKE BAKERS
LOSE BRIDES EVERY DAY

You're losing dream clients every day you can't answer the phone. Brides call during tastings, no-shows waste your prep time, and you can't keep up with consultation requests. There's a better way.

You Miss Calls When It Matters Most

A bride finds your portfolio at 9 PM after her engagement dinner, calls, and gets voicemail. By the time you check messages in the morning, she's already booked a tasting with another bakery who answered.

The Cost
$4,500/order
Average wedding cake value lost

You're Drowning in Consultation Requests

While you're doing a tasting, three more calls come in. Flavor consultations, pricing questions, design inquiries—you can't be everywhere at once. Brides get frustrated waiting, and you lose bookings.

The Cost
30+ calls/day
Per cake designer

Tastings No-Show and You Lose Them Forever

You prep cake samples, clear your schedule, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted ingredients and another lost booking.

The Cost
25% no-show
Rate for tasting appointments
$54,000
Lost annually in missed wedding bookings
45%
Of inquiries happen after business hours
24 hours
Before brides book with a competitor

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed order

24/7 Wedding Inquiry Chat

Engaged couples visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses flavor options and design styles, and books tasting appointments—all without human intervention.

  • Automatically extracts budget, wedding date, and cake preferences
  • Checks real-time availability for consultations and tastings
  • Books tasting appointments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for a 3-tier cake for September wedding. What's available?"
AI
"Wonderful! We have availability for September. How many guests and what flavors interest you? Would you like to schedule a tasting consultation?"
"Yes! About 150 guests. This Saturday works for tasting."
Tasting Appointment Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help with your wedding cake?"
Caller: "I need to change my delivery time for the Johnson wedding..."
AI: "I'll update that right away. What's your new preferred delivery time?"
✓ Order #4920 Updated

AI Phone Receptionist

Every call is answered instantly—order changes, tasting inquiries, design questions. The AI understands context, updates orders, schedules consultations, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Updates orders and delivery details automatically
  • Recognizes couples from CRM and references past conversations

Smart Outbound Follow-ups

When couples no-show for tastings, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry conversation, knows their flavor preferences, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tastings and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the cake tasting on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Tasting Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Couple Name
Sarah & Mike Chen
Cake Preference
3-tier / 150 guests • Red velvet & vanilla
Wedding Date
September 15, 2024
Source
Web Chat • 2:14 AM
Status
Tasting Scheduled

Unified CRM

Every interaction—chat, call, tasting, design consultation—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every couple and order.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to order completion
  • Syncs with calendar, orders, and all systems

Marketing Automation

Orchestrate the entire couple journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-tasting email sequence
Reminder SMS scheduled
Post-tasting follow-up ready
Order form queued
AI Email Agent
Coming Soon
Pre-Tasting Email
"Hi Sarah! Your tasting appointment is confirmed. Here's what to expect and our most popular flavors..."
Reminder Email
"Just a friendly reminder about your tasting tomorrow at 2:00 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tasting confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on couple behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart cake order forms that pre-fill from CRM data and guide couples through completion. When forms are submitted, they automatically trigger outbound automation sequences for order confirmation and production workflows.

  • Pre-filled with CRM data (names, email, cake preferences)
  • AI-guided completion for design details and dietary restrictions
  • Automatically triggers outbound workflows on submission
AI Form
Wedding Cake Order
Pre-filled Fields
✓ Names, Email, Cake Size (from CRM)
AI-Guided Fields
→ Design Details & Colors
→ Dietary Restrictions
What Happens Next
You're notified immediately and production scheduling begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR WEDDING CAKE BAKERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your bakery. Each agent handles different tasks—answering calls, booking consultations, managing custom cake inquiries. They work together 24/7 to book more wedding consultations faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed consultations. Handles wedding cake inquiries, books tasting appointments, and creates custom design request tickets automatically.

Phone Calls Tasting Booking Design Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies wedding cake leads, shows available design styles and pricing, answers questions about flavors, servings, and wedding dates instantly. Books tasting appointments and captures couple contact info—all through your website chat, 24/7.

Lead Qualifying Style Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized tasting appointment confirmations, wedding date reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep couples engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Order Form Teammate

Order Form Assistant
Custom Cake Orders

Pre-fills custom cake order forms from CRM data. Guides couples through design preferences, flavor selections, and servings needed. Triggers automation workflows when order is submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to couples at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost consultations and keep couples engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with engaged couples and potential clients. Sends tasting confirmations, wedding date reminders, and answers questions about cake designs and flavors via text—98% open rate.

Tasting Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about custom cake designs. Click, talk, get answers about pricing, flavors, and design options—no typing required. Perfect for busy couples browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed couple and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by wedding date, design preferences, and order status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Couples don't submit request forms—they just call or text. Your AI recognizes special requests (dietary restrictions, design changes, delivery updates, etc.), creates request tickets, triages by priority, and notifies the right bakery staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a couple was concerned about design details, if a special request was made, if a tasting appointment was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one bride from phone call to signed contract—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. She just got engaged and can't sleep. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I just got engaged! I'm looking for a wedding cake for June 15th. Do you have availability?"
AI: "Congratulations! Yes, we have June 15th available. We'd love to schedule a tasting consultation. Would you like to come in?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Event Type
Wedding
Guest Count
150 guests
Wedding Date
June 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, wedding date, 150 guests, June 15th event. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the tasting consultation. Instant confirmation—no waiting.

MARCH 2024
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Cake Tasting Consultation
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tasting confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tasting email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your tasting consultation is confirmed for Saturday, March 9 at 11:00 AM. We can't wait to help you create your dream wedding cake..."
Tasting Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your tasting tomorrow! We've prepared several flavors for you to try..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing Pinterest. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at a bridal boutique, overwhelmed with dress shopping. She completely forgot about the tasting. You're at your bakery, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Cake Tasting Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + wedding details ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her June 15th wedding date, her 150 guests. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished a meeting with her wedding planner. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your tasting?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the cake tasting on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tasting Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
YOUR CAKES

Alex shows up for the rescheduled tasting. She loves the vanilla champagne flavor. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tasting follow-up emails get queued, the booking contract is ready to send, and payment workflows begin. All happening automatically—you're just creating beautiful cakes.

TASTING COMPLETE
Saturday, March 16 • 2:00 PM
Wedding Cake
Alex Chen
Post-tasting sequence activated
Frontdesk Forms
Wedding Cake Booking • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tasting. She's walking to her car when her phone buzzes. It's a booking contract from Frontdesk Forms—already filled with her name, email, and the wedding date. The AI guides her through flavor selection and decoration details right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tasting completed • Booking submitted
AI
"I remember your tasting! How can I help?"
Alex
"Question about adding a dessert table..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about her wedding. She has a question about adding a dessert table. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tasting and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX SIGNS
HER CONTRACT

With the dessert table added, Alex signs the contract and sends the deposit. The system automatically sends welcome emails, timeline reminders, and final details guides. Alex's wedding cake is officially booked.

CONTRACT SIGNED
Wedding Cake • June 15, 2024
14
May 15, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is finalizing venue details. She has questions: "What time will you deliver?" "Can the cake be refrigerated at the venue?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time will you deliver the cake on June 15th?"
AI
"Hi Alex! We'll deliver your cake at 3:00 PM, two hours before your reception starts at 5:00 PM."
Alex
"Can it be refrigerated at the venue?"
AI
"Yes! We've already confirmed refrigeration with your venue. The cake will stay fresh and beautiful!"
15
June 10, 2024 • 8:30 PM

LAST-MINUTE
DESIGN CHANGE

Alex wants to add fresh flowers to match her bouquet. It's 8:30 PM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, creates a design change ticket, and confirms the update for the delivery. Alex doesn't have to wait for business hours or fill out forms. She just describes the change, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
CHANGE REQUEST CONFIRMED
Add Fresh Flowers
Updated: Design notes for June 15th delivery
17
June 14, 2024

DELIVERY
CONFIRMED

It's the day before the wedding. Alex gets a delivery confirmation automatically—email, text, or both, your choice. The system sends timeline reminders, final details confirmations, and day-of instructions. Clients stay informed without you sending individual messages. Everything happens automatically.

Wedding Day Updates
Sent to Alex Chen
DELIVERY CONFIRMATION
Your Wedding Cake
Tomorrow, June 15 • 3:00 PM • Venue delivery confirmed
SETUP DETAILS
Fresh Flowers Added
We'll coordinate with your florist for perfect placement
FINAL REMINDER
Cake Cutting Time
Your cake serves 150 guests—cutting at 8:00 PM recommended
✓ Everything on track for tomorrow
No action needed from you
WEDDING SUCCESS
June 15, 2024
Alex Chen
Vanilla Champagne Wedding Cake • 150 guests
✓ Perfect delivery & setup
Delivered on time, looked stunning
Why she's referring friends
"Amazing cake, instant responses to every question, stress-free experience from start to finish"
18
June 20, 2024

SHE TELLS
EVERYONE

The wedding was perfect. The cake was a showstopper. Alex had an amazing experience—questions answered instantly, design changes handled seamlessly, and she felt supported every step of the way. The same AI that helped her book the cake kept her stress-free as a client. Now she's referring every engaged friend she knows. That's the full journey: inquiry to booking to raving fan.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your bakery

Can it handle after-hours consultation calls? +

Yes. The AI answers calls 24/7, qualifies couples, discusses cake styles and flavors, and books tasting appointments—all while you're baking or sleeping. No more missed inquiries from engaged couples calling at 10 PM.

How does it handle last-minute design changes? +

The AI creates change request notes automatically, collects all details (wedding date, tier modifications, flavor adjustments, urgency), and routes them to you. Rush requests within 2 weeks of the wedding can be flagged immediately.

Does it reduce tasting no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before tastings. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book tastings directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books tasting appointments instantly—no back-and-forth emails needed.

How does the contract and deposit process work? +

After tastings, couples automatically receive a contract and invoice that's pre-filled with their info from the CRM. The AI guides them through flavor selections, guest count verification, and deposit payment. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including HoneyBook, Dubsado, 17hats, and others. All data syncs automatically—inquiries, tastings, contracts, and order details.

Can it handle multiple wedding seasons or peak periods? +

Absolutely. The AI knows your booking calendar, available wedding dates, pricing packages, and flavor options. It can manage high-volume inquiry periods, handle rush season bookings, and coordinate multiple weekend weddings simultaneously.

What about delivery questions and venue coordination? +

The AI handles delivery inquiries 24/7, collects venue details, confirms setup requirements, and can coordinate with venue coordinators or delivery staff. For same-day wedding emergencies, it immediately escalates to your on-call team.

How much does it cost? +

Pricing is based on your booking volume and call volume. Most bakeries see ROI within the first month from reduced no-shows and increased booking conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultations at 2 AM. Start booking tastings while you bake.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."