AI Receptionist for Wealth Management Firms | 24/7 Client Service | Frontdesk

CAPTURE
HIGH-NET-WORTH
CLIENTS 24/7

Every missed call is a lost opportunity. Every delay risks a prospect choosing another firm. Frontdesk AI answers calls 24/7, qualifies leads, schedules consultations, and nurtures relationships—all while maintaining the white-glove service your clients expect.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Wealth Management Firms

Incoming Call...

Prospective Client

"Hi, I'm interested in discussing portfolio management for my retirement assets. Are you taking new clients?"

AI Receptionist

"Absolutely! We specialize in retirement planning for high-net-worth clients. I can schedule a complimentary consultation with one of our wealth advisors. Are you available Thursday at 10 AM?"

✓ Consultation Booked • Thursday 10 AM

The Problem

WEALTH MANAGEMENT FIRMS
LOSE HIGH-VALUE CLIENTS

You're losing million-dollar relationships because prospects call after hours. High-net-worth clients expect immediate attention, and your team can't keep up with consultation requests.

You Miss Calls When Ultra-Wealthy Prospects Reach Out

A high-net-worth individual finds your firm at 9 PM, calls to discuss a $5M portfolio transfer, and gets voicemail. By morning, they've already scheduled with a competing firm that answered immediately.

The Cost
$50K+ AUM
Lost per missed prospect

Your Advisors Are Drowning in Administrative Calls

While you're in a portfolio review meeting, five more calls come in. Consultation requests, account inquiries, quarterly review scheduling—your advisors can't focus on client strategy. Prospects get frustrated waiting, and you lose opportunities.

The Cost
40+ calls/day
Per wealth advisor

Consultations No-Show and You Lose Them Forever

You block out an hour, prepare the financial analysis, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted advisor time and another lost client relationship.

The Cost
25% no-show
Rate for initial consultations
$250K+
Average lifetime value per lost client
55%
Of inquiries happen outside business hours
24 hours
Window to respond before losing prospects

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to onboarded client

24/7 Client Engagement Chat

High-net-worth prospects visit your website at any hour. Frontdesk Chat answers instantly, qualifies investment goals, discusses portfolio strategies, and books consultations—all without human intervention.

  • Automatically extracts assets under management, investment objectives, and service preferences
  • Checks advisor availability and matches client needs
  • Books discovery meetings directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I'm looking for wealth management services for my portfolio. Can we discuss strategies?"
AI
"I'd be happy to help. Our senior advisors specialize in comprehensive wealth management. Would you like to schedule a confidential consultation?"
"Yes! This Friday afternoon works."
Consultation Booked ✓
Friday, March 15 • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Good afternoon, this is Frontdesk. How may I assist you today?"
Caller: "I need to review my quarterly portfolio statement with my advisor..."
AI: "I'll schedule a portfolio review with your advisor right away. What's your preferred date?"
✓ Review Meeting #4920 Scheduled

AI Phone Receptionist

Every call is answered instantly—portfolio inquiries, meeting requests, account questions. The AI understands context, schedules reviews, coordinates follow-ups, and escalates to advisors only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules advisor meetings automatically
  • Recognizes clients from CRM and references past interactions

Smart Outbound Follow-ups

When prospects miss consultations, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their investment interests, and books a new meeting—all while updating your CRM and calendar.

  • Automatically detects missed meetings and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hello Alex, this is Frontdesk. I noticed we missed you for the portfolio consultation on Friday. Would you like to reschedule?"
Alex: "Yes! Can we do next Tuesday afternoon instead?"
✓ Consultation Rescheduled
Tuesday, March 19 • 2:00 PM
Frontdesk CRM
Name
Alex Thompson
Investment Profile
Diversified Growth Portfolio • $2.5M AUM
Investment Objectives
Long-term growth, tax optimization
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, portfolio review—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to client onboarding
  • Syncs with calendar, meetings, and all systems

Marketing Automation

Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-meeting follow-up ready
Onboarding documents queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hello Alex! Your consultation is confirmed. Here's what to expect and documents to prepare..."
Reminder Email
"Just a friendly reminder about your portfolio consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on prospect behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart client intake forms that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and onboarding workflows.

  • Pre-filled with CRM data (name, email, investment objectives)
  • AI-guided completion for financial profile and risk assessment
  • Automatically triggers outbound workflows on submission
AI Form
Client Intake Form
Pre-filled Fields
✓ Name, Email, Investment Goals (from CRM)
AI-Guided Fields
→ Financial Profile
→ Risk Tolerance Assessment
What Happens Next
Your advisor is notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR WEALTH MANAGEMENT FIRMS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your wealth management firm. Each agent handles different tasks—answering calls, scheduling consultations, handling client requests. They work together 24/7 to capture every high-net-worth client opportunity.

TIER 1.00

AI Receptionist Teammate

24/7 Client Services
24/7 Available

Answers every client call instantly—no voicemail, no missed opportunities. Handles wealth planning inquiries, schedules portfolio reviews, and creates service requests automatically for your advisors.

Phone Calls Consultation Scheduling Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Prospect Qualifier
Always Online

Qualifies high-net-worth prospects, explains investment services and portfolio management, answers questions about wealth planning and retirement strategies instantly. Schedules advisor consultations and captures detailed prospect information—all through your website chat, 24/7.

Prospect Qualifying Service Details Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, portfolio review reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send market insights and wealth planning content at the right time to keep prospects engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Onboarding Teammate

Client Onboarding Assistant
Client Intake Forms

Pre-fills client onboarding forms from CRM data. Guides new clients through financial profile, investment objectives, and risk assessment. Triggers automation workflows when submitted for advisor review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences with market insights. Coordinates all outbound channels to recover lost prospects and keep high-net-worth clients engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Communication Agent
Two-Way Texting

Handles two-way SMS conversations with prospects and current clients. Sends consultation confirmations, portfolio review reminders, and answers questions about investment services via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about wealth management services. Click, talk, get answers about portfolio strategies, fee structures, and advisor credentials—no typing required. Perfect for mobile users researching financial advisors.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by advisor, client stage, and portfolio type.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit requests—they just call or text. Your AI recognizes service needs (document requests, account updates, portfolio rebalancing, etc.), creates tasks, triages by urgency, and notifies the right advisor or operations staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospect was concerned about market volatility, if a client requested urgent assistance, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from phone call to signed agreement—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Good evening, this is Frontdesk. How may I assist you today?"
Alex: "Hi, I just received a significant inheritance and I'm looking for investment management services. Do you have availability?"
AI: "Certainly! We specialize in comprehensive wealth management for high-net-worth individuals. Would you like to schedule a consultation with one of our advisors?"
Frontdesk CRM
Alex Thompson
Active
Phone
(555) 123-4567
Service Interest
Investment Management
Portfolio Size
$2.5M - $5M
Urgency
Within 2 weeks
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, investment management interest, $2.5M-$5M portfolio size, urgent timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

TUE AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Tuesday at 2 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Wealth Management Consultation
Alex Thompson • Tuesday, March 9 • 2:00 PM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Meeting details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Monday
4
Follow-Up Queued
Post-meeting email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and client onboarding documents—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Dear Alex, Thank you for scheduling a wealth management consultation with us. Your meeting is confirmed for Tuesday, March 9 at 2:00 PM..."
Meeting Reminder
To: alex@email.com
Scheduled
"Looking forward to meeting with you tomorrow. Please prepare any financial documents you'd like to discuss..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.

06
Tuesday, 2:15 PM

SHE FORGOT
TO SHOW UP

Tuesday afternoon, Alex is stuck in traffic from an emergency at work. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Tuesday, March 9 • 2:00 PM
AT
Alex Thompson
Wealth Management Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Tuesday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her investment management needs, her $2.5M-$5M portfolio. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Thursday, 5:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished a board meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Tuesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the wealth management consultation on Tuesday. Would you like to reschedule?"
Alex: "Yes! I apologize—work emergency. Can we do Friday afternoon instead?"
Consultation Rescheduled
Friday, March 12 • 3:00 PM
09
Friday, 4:15 PM

SHE LOVES
THE APPROACH

Alex shows up for the rescheduled consultation. She's impressed with the personalized investment strategy. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-meeting follow-up emails get queued, the client onboarding agreement is ready to send, and account setup workflows begin. All happening automatically—you're just building the relationship.

CONSULTATION COMPLETE
Friday, March 12 • 3:00 PM
Investment Management Services
Alex Thompson
Post-meeting sequence activated
Frontdesk Forms
Client Onboarding Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Friday, 4:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a client onboarding agreement from Frontdesk Forms—already filled with her name, email, and the services she just discussed. The AI guides her through account information and investment objectives right on her phone. When she submits it, you're immediately notified. The account setup process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Agreement submitted
AI
"I remember your consultation! How can I help you today?"
Alex
"Quick question about the fee structure..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is reviewing the agreement at work. She has a question about fee structures. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
THE AGREEMENT

With all her questions answered, Alex signs the client agreement. The system automatically sends welcome emails, account setup instructions, and financial planning resources. Alex is officially a client.

AGREEMENT SIGNED
Investment Management • $3.2M AUM
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just got home from work. She has questions: "How do I access my portfolio dashboard?" "When is our quarterly review?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I access my portfolio dashboard?"
AI
"Hi Alex! Here's your secure login link: [link]. Your username is alex@email.com..."
Alex
"When is our quarterly review?"
AI
"Your quarterly portfolio review is scheduled for June 15 at 2:00 PM. Looking forward to it!"
15
April 15, 2024 • 8:30 PM

SHE NEEDS
TO REBALANCE

Alex received a work bonus. It's 8:30 PM on a Sunday. She wants to discuss portfolio rebalancing. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, creates a request ticket, and schedules it with her advisor for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the situation, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
REQUEST CREATED
Portfolio Rebalancing Discussion
Scheduled: Monday, 10:00 AM with advisor
17
May 5, 2024

WEBINAR THIS
THURSDAY

There's a market outlook webinar this Thursday. Alex gets notified automatically—email, text, or both, your choice. The system sends client announcements, event reminders, quarterly reports, and market updates. Clients stay informed without you sending individual messages. Everything happens automatically.

Client Communication
Sent to All Clients
EVENT
Q2 Market Outlook Webinar
Thursday, May 10 • 6:00 PM • Virtual Event
ANNOUNCEMENT
New Tax Planning Services
Comprehensive tax optimization now available for all clients
REMINDER
Quarterly Review Scheduled
Your Q2 portfolio review is June 15 at 2:00 PM
✓ All clients notified
No manual sending required
AGREEMENT RENEWED
March 15, 2025
Alex Thompson
Investment Management • $3.8M AUM
✓ Renewed for 12 months
Expanded services, portfolio grew 18%
Why she renewed
"Excellent service, always got quick answers, loved the market updates and personalized attention"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had an exceptional experience—questions were answered instantly 24/7, portfolio reviews were always on time, and she felt supported throughout. The same AI that helped her find your firm kept her engaged as a satisfied client. That's the full journey: prospect to client to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your wealth management firm

Can it handle after-hours client calls? +

Yes. The AI answers calls 24/7, qualifies prospective clients, provides account information, and schedules portfolio reviews—all while your team is off. No more missed opportunities when high-net-worth prospects call at 9 PM.

How does it handle urgent client requests? +

The AI creates service tickets automatically, collects all details (account number, request type, urgency), and routes them to your advisors. Time-sensitive requests like rebalancing during market volatility can be escalated immediately.

Does it reduce meeting no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed meetings.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books portfolio reviews instantly—no back-and-forth emails needed.

How does the client onboarding work? +

After consultations, prospects automatically receive onboarding forms that are pre-filled with their info from the CRM. The AI guides them through asset documentation and accreditation verification. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Salesforce, Redtail, Wealthbox, Orion, and others. All data syncs automatically—prospects, meetings, onboarding documents, and client requests.

Can it handle multiple advisors or office locations? +

Absolutely. The AI knows all your advisors, their specializations, availability, and service offerings. It can route calls based on advisor expertise, handle firm-wide inquiries, and manage multiple office locations simultaneously.

What about market volatility and urgent portfolio concerns? +

The AI handles client concerns 24/7, verifies client identity, and provides reassurance with pre-approved messaging. For urgent matters requiring immediate advisor attention, it escalates to your on-call team instantly.

How much does it cost? +

Pricing is based on your firm size and call volume. Most wealth management firms see ROI within the first month from reduced no-shows and increased client acquisition. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing high-value inquiries after hours. Start booking consultations around the clock.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."