Every empty station costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books VR sessions, handles party inquiries, and fills your schedule—all while your team sleeps.
For VR Arcades
Incoming Call...
Customer
"Hi, I want to book 4 stations for my son's birthday party. Do you have Saturday afternoon available?"
AI Receptionist
"Perfect! We have 2 PM available—4 stations for 2 hours, includes party room. That's $280. Can I book that for you?"
✓ Party Booked • 4 Stations
You're losing bookings every hour your phone goes unanswered. Players call during peak gaming hours, walk-ins get ignored during rushes, and your staff can't keep up while running games.
A group wants to book Friday night at 7 PM, calls while you're helping players in headsets, and gets no answer. By the time you see the missed call, they've already booked at the arcade down the street.
While you're managing VR stations, calls keep coming. Birthday party inquiries, equipment questions, walk-in customers waiting—you can't run games and answer phones at once. Callers hang up, and bookings go elsewhere.
You block off four VR stations for a 6 PM group. They don't show. You send one text reminder that gets ignored. That's it—prime time slots wasted, revenue gone, and no way to fill those stations last minute.
One AI workforce that handles every touchpoint—from first inquiry to booked session
Players visit your VR arcade website at any hour. Frontdesk Chat answers instantly, qualifies groups, shows available time slots, and books sessions—all without human intervention.
Every call is answered instantly—equipment issues, booking inquiries, party questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.
When bookings no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their game preferences, and books a new session—all while updating your CRM and calendar.
Every interaction—chat, call, booking, tech support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and group.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-session confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart party booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and upsell workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your VR arcade. Each agent handles different tasks—answering calls, booking sessions, handling equipment issues. They work together 24/7 to fill your time slots faster.
Answers every call instantly—no voicemail, no missed bookings. Handles session inquiries, books VR experience time slots, and creates equipment support tickets automatically.
Qualifies VR session leads, shows available time slots and pricing, answers questions about experiences and group packages instantly. Books VR sessions and captures contact info—all through your website chat, 24/7.
Sends personalized VR session confirmations, birthday party reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged.
Pre-fills party booking forms from CRM data. Guides customers through group size, experience preferences, and waiver collection. Triggers automation workflows when bookings are confirmed.
Automatically reaches out to customers at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep customers engaged.
Handles two-way SMS conversations with VR arcade customers and party planners. Sends session confirmations, birthday party reminders, and answers questions about available experiences via text—98% open rate.
Lets website visitors speak directly to your website about available VR experiences. Click, talk, get answers about pricing, time slots, and game options—no typing required. Perfect for mobile users browsing experiences.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and party data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer, booking, and session status.
Customers don't submit tickets—they just call or text. Your AI recognizes equipment issues (headset malfunction, controller not syncing, etc.), creates tickets, triages by urgency, and notifies the right technical staff automatically.
Watches every conversation and alerts you when it matters. If a customer was frustrated, if an equipment issue was reported, if a party booking was made—you know instantly.
Follow one customer from phone call to group booking—see how every system works together
Alex calls at 2 AM planning a birthday party. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, birthday party, 8 kids, $320 package, March 15th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the session is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is at the grocery store. She completely forgot about the party session. You're at your desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party, 8 kids, $320 package. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled party session. The kids have an amazing time. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-session feedback emails get queued, the loyalty program points are added, and follow-up workflows begin. All happening automatically—you're just hosting the experience.
Alex just finished the party session. She's walking to her car when her phone buzzes. It's a feedback survey from Frontdesk Forms—already filled with her name, email, and the session she just experienced. The AI guides her through rating questions right on her phone. When she submits it, you're immediately notified. The review generation process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the amazing party experience. She wants to book another session for next month. She calls. The AI answers instantly, recognizes her from your CRM, remembers her birthday party and feedback, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her next session booked in seconds.
The party was such a hit that Alex books a corporate team-building event for her office. The system automatically sends confirmation emails, pre-session instructions, and waiver forms to all 20 attendees. Alex's company becomes a regular customer.
Alex is planning the corporate event. She has questions: "What games work best for team building?" "Do we need to bring anything?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is back with friends for another session. One VR headset isn't tracking properly. It's 8:30 PM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and dispatches a staff member. Alex doesn't have to wait or fill out forms. She just describes the problem, and it's handled.
You're launching a new multiplayer VR game this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, promotion reminders, new experience updates, and exclusive offers. Customers stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex is a regular. She brings friends every month, books corporate events for her company, and leaves 5-star reviews. She had a great experience—sessions were easy to book, questions were answered instantly, and she felt valued as a customer. The same AI that helped her book the first birthday party kept her engaged as a loyal customer. That's the full journey: first-time caller to regular customer to brand advocate.
Everything you need to know about using Frontdesk for your VR arcade
Yes. The AI answers calls 24/7, checks station availability, explains experience packages, and books sessions—all while you're closed. No more missed bookings at 10 PM when groups are planning their weekend.
The AI creates support tickets automatically, collects all details (station number, headset issue, controller malfunction), and routes them to your tech team. Critical issues affecting multiple stations can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before sessions. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings and keeping your stations full.
Yes. Integrates with Google Calendar, Outlook, and most booking systems. The AI checks real-time station availability and books sessions instantly—no back-and-forth emails needed.
For group events and parties, the AI collects all details—headcount, preferred games, food preferences, and special requests. It can send customized party packages and waivers that are pre-filled with customer info from the CRM. When booked, you're notified immediately.
Yes. Frontdesk integrates with most booking platforms including Square, Mindbody, Bookeo, and others. All data syncs automatically—customers, sessions, waivers, and support tickets.
Absolutely. The AI knows all your arcade locations, station availability, game libraries, and pricing. It can route calls based on location, handle multi-location inquiries, and manage bookings across your entire franchise simultaneously.
The AI handles common questions 24/7—troubleshooting headset fit, explaining game controls, switching experiences, and extending sessions. For complex technical issues, it immediately escalates to your on-site staff.
Pricing is based on your number of stations and call volume. Most VR arcades see ROI within the first month from reduced no-shows, increased session bookings, and higher party conversion rates. Contact us for a custom quote.
Stop missing bookings at 2 AM. Start filling sessions while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."