Every empty property costs money. Every missed call is a lost reservation. Frontdesk AI answers calls 24/7, books reservations, handles guest questions, and confirms stays—all while your team sleeps.
For Vacation Rental Management
Incoming Call...
Guest
"Hi, I'm looking for a beach house for next week. Do you have anything available?"
AI Receptionist
"Yes! Our Ocean View property is available—3BR/2BA, $350/night. Would you like to reserve it?"
✓ Reservation Confirmed • Ocean View
You're losing revenue every day your properties sit empty. Guests call at midnight, cancellations waste your time, and your team can't keep up. There's a better way.
Someone finds your beach house at 11 PM, calls about availability, and gets voicemail. By the time you check messages in the morning, they've already booked with another property that answered immediately.
While you're coordinating a check-in, three more calls come in. Property issues, booking inquiries, rate questions—you can't be everywhere at once. Guests get frustrated waiting, and you lose reservations.
They ask about rates and availability, you quote them, and they say they'll call back. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty property.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Guests visit your vacation rental website at any hour. Frontdesk Chat answers instantly, checks availability, quotes rates, and confirms reservations—all without human intervention.
Every call is answered instantly—property issues, booking inquiries, check-in questions. The AI understands context, creates service requests, provides information, and escalates to humans only when needed.
When guests abandon bookings, Frontdesk Outbound automatically calls to complete the reservation. The AI references the original chat conversation, knows their property preferences, and secures the booking—all while updating your CRM and calendar.
Every interaction—chat, call, reservation, property issue—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and booking.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate pre-arrival information, check-in instructions, mid-stay check-ins, and post-stay review requests based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival information, check-in instructions, mid-stay check-ins, and post-stay reviews—all orchestrated by Marketing Automation.
Smart guest registration forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmations and pre-arrival workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your vacation rentals. Each agent handles different tasks—answering guest calls, confirming reservations, handling property issues. They work together 24/7 to maximize your bookings and keep guests happy.
Answers every guest call instantly—no voicemail, no missed reservations. Handles availability inquiries, provides pricing quotes, collects booking details, and creates property issue tickets automatically.
Qualifies guest inquiries, shows available properties and nightly rates, answers questions about amenities and check-in dates instantly. Collects booking details and captures contact info—all through your website chat, 24/7.
Sends personalized reservation confirmations, pre-arrival instructions, check-in details, and post-stay review requests automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged throughout their journey.
Pre-fills reservation forms from CRM data. Guides guests through stay dates, guest count, and special requests. Triggers automation workflows when submitted to process deposit collection.
Automatically reaches out to guests at the right time. Sends pre-arrival reminders, check-in instructions, and mid-stay check-ins. Follows up with special offers for return visits. Coordinates all outbound channels to maximize guest satisfaction and repeat bookings.
Handles two-way SMS conversations with vacation rental guests. Sends reservation confirmations, check-in codes, WiFi passwords, and answers questions about property amenities via text—98% open rate.
Lets website visitors speak directly to your website about available vacation rentals. Click, talk, get answers about nightly rates, availability, and property features—no typing required. Perfect for mobile users browsing beach houses and cabins.
Automatically updates your Frontdesk CRM with every guest interaction. All your AI agents feed booking and guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by property, reservation, and guest status.
Guests don't submit tickets—they just call or text. Your AI recognizes property issues (hot tub not working, WiFi down, locked out), creates tickets, triages by urgency, and notifies the right property manager or maintenance team automatically.
Watches every guest conversation and alerts you when it matters. If a guest was frustrated, if a property issue was reported, if a reservation was confirmed—you know instantly.
Follow one guest from inquiry call to return booking—see how every system works together
Alex calls at 2 AM about a beach house. The AI answers instantly—no voicemail, no missed opportunity.
As Alex talks, the AI captures everything: name, phone, beachfront preference, $3,200 weekly rate, July 1st check-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, confirms availability for July 1-7, quotes the $3,200 rate, and collects the deposit. Instant reservation—no waiting.
The moment the reservation is confirmed, the system springs into action. Confirmation emails, pre-arrival information, check-in instructions, and check-out reminders—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, pre-arrival information is already scheduled for June 25. No one had to remember to send it.
Three days before check-in, Alex is at work thinking about her trip. She has questions: "What time is check-in?" "Is there beach access?" She calls. The AI answers instantly—no voicemail, no missed call—and has her full reservation details ready.
It's check-in day. At noon, Alex receives a text with the door code, parking instructions, wifi password, and a welcome message with local restaurant recommendations. Everything she needs to walk right in at 4 PM. The system sent it automatically—you didn't have to remember.
It's Thursday evening. Alex's family is trying to stream a movie, but the wifi isn't working. She calls your number. It's 8:30 PM—after hours—but the AI answers instantly. She explains the problem. The AI walks her through resetting the router, and it works. Crisis solved in 3 minutes—no emergency callback needed.
It's check-out day. At 8 AM, Alex receives an automated text: "Good morning! Check-out is at 10 AM. Please lock up, leave keys on the counter, and take any trash to the bins out back. Thanks for staying with us!" Simple, clear instructions—sent automatically without you having to think about it.
Alex is driving home when her phone buzzes. It's a review request—sent automatically 2 hours after check-out. She pulls over at a rest stop, gives 5 stars, and writes: "Amazing beach house! Everything was perfect—super easy check-in, beautiful property, and quick responses when we had questions." Your reputation grows without you asking.
A month after her trip, Alex receives an email: "We loved hosting you! Here's 15% off your next stay at Sunset Villa—use code ALEX15." The system remembered her, tracked the timing, and sent the perfect offer. She forwards it to her husband: "Want to go back for Thanksgiving?"
A year later, Alex is back. She calls at 11 PM on a Saturday—the AI answers instantly. She books the same week in July, same beach house. The system remembers her preferences, processes her payment, and sends confirmation immediately. She's a repeat guest because everything just worked—from that first 2 AM phone call to instant support during her stay. That's the full journey: inquiry to booking to return guest.
Everything you need to know about using Frontdesk for your vacation rental business
Yes. The AI answers calls 24/7, checks property availability, quotes seasonal rates, and confirms reservations—all while your team sleeps. No more missed bookings at 2 AM.
The AI creates service tickets automatically, collects all details (property address, issue description, urgency), and routes them to your maintenance team. Emergency requests like AC failures or water leaks can be escalated immediately.
Yes. The system automatically sends confirmation emails and pre-arrival texts with check-in details. When issues arise, it immediately contacts guests to resolve concerns—protecting your bookings and reviews.
Yes. Integrates with Airbnb, VRBO, Google Calendar, and most channel managers. The AI checks real-time availability and confirms reservations instantly—no back-and-forth messages needed.
After reservations are confirmed, guests automatically receive check-in instructions including lockbox codes, WiFi passwords, and property guidelines. The AI can answer questions about parking, amenities, or local recommendations anytime.
Yes. Frontdesk integrates with most vacation rental platforms including Airbnb, VRBO, Hostaway, Guesty, Lodgify, and others. All data syncs automatically—reservations, guest information, calendar updates, and service requests.
Absolutely. The AI knows all your properties, availability, seasonal rates, and amenities. It can route calls based on guest preferences, handle portfolio-wide inquiries, and manage beach houses, mountain cabins, and city apartments simultaneously.
The AI handles lockouts 24/7, verifies guest identity, and can provide backup codes or coordinate with local key holders. For true emergencies like gas leaks or break-ins, it immediately escalates to your on-call team.
Pricing is based on your property portfolio size and call volume. Most vacation rental managers see ROI within the first month from increased direct bookings and reduced guest service time. Contact us for a custom quote.
Stop missing reservations at 2 AM. Start booking guests while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."