Test Prep Centers AI Receptionist | Automate Enrollment & Student Inquiries | Frontdesk

FILL YOUR
TEST PREP CLASSES
WHILE YOU SLEEP

Every empty seat costs money. Every missed call is a lost enrollment. Frontdesk AI answers calls 24/7, books consultations, handles registration questions, and enrolls students—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Test Prep Centers

Incoming Call...

Parent

"Hi, I'm looking for SAT prep for my son. Do you have any classes starting soon?"

AI Receptionist

"Yes! We have an SAT prep course starting March 15th—weekends, $1,200 for 8 weeks. Would you like to schedule a free consultation?"

✓ Consultation Booked • SAT Prep

The Problem

TEST PREP CENTERS
LOSE STUDENTS DAILY

You're losing enrollments every day you miss calls. Parents call after work hours, consultations no-show, and your front desk can't keep up with peak registration season.

You Miss Calls When Parents Need You Most

A parent researches SAT prep at 9 PM, calls to ask about your program, and gets voicemail. By the time you call back tomorrow, they've already enrolled with a competitor who answered immediately.

The Cost
$3,500/student
Lost per missed enrollment

Your Front Desk Is Drowning in Inquiries

While you're teaching a class, five more calls come in. Course questions, diagnostic test scheduling, pricing inquiries—you can't be everywhere at once. Parents get frustrated waiting, and you lose enrollments.

The Cost
60+ calls/day
During peak season

Consultations No-Show and You Never Recover

You block off time, prepare materials for the parent meeting, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost enrollment.

The Cost
35% no-show
Rate without reminders
$42,000
Lost annually in missed enrollments
55%
Of inquiries happen after 5 PM
24 hours
Before parents choose a competitor

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled student

24/7 Enrollment Chat

Parents visit your test prep center website at any hour. Frontdesk Chat answers instantly, qualifies leads, recommends courses, and books consultations—all without human intervention.

  • Automatically extracts test goals, timeline, and course preferences
  • Checks real-time course availability and instructor schedules
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, my daughter needs SAT prep. What courses do you offer?"
AI
"We have our SAT Intensive Course—12 sessions, $1,800. Would you like to schedule a free consultation?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to reschedule my son's ACT prep session..."
AI: "I can help with that. What's your preferred day and time?"
✓ Session Rescheduled

AI Phone Receptionist

Every call is answered instantly—enrollment questions, schedule changes, course inquiries. The AI understands context, reschedules sessions, answers billing questions, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Handles schedule changes and session rescheduling
  • Recognizes families from CRM and references past interactions

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their test goals and timeline, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the SAT consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Parent Name
Sarah Chen
Course Interest
SAT Intensive • $1,800
Test Date Goal
June 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, enrollment inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective family and enrolled student.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, sessions, and all systems

Marketing Automation

Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Enrollment form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your consultation for SAT prep is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on family behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for course placement and onboarding workflows.

  • Pre-filled with CRM data (name, email, course interest)
  • AI-guided completion for student info and test history
  • Automatically triggers onboarding workflows on submission
AI Form
Enrollment Form
Pre-filled Fields
✓ Name, Email, Course (from CRM)
AI-Guided Fields
→ Student Information
→ Previous Test Scores
What Happens Next
You're notified immediately and course placement begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR TEST PREP CENTERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your test prep center. Each agent handles different tasks—answering calls, booking classes, handling enrollment questions. They work together 24/7 to convert more students faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed enrollments. Handles course inquiries, books diagnostic tests, and schedules tutoring sessions automatically.

Phone Calls Class Booking Enrollment
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies student leads, shows available courses and pricing, answers questions about test dates and class schedules instantly. Books diagnostic assessments and captures contact info—all through your website chat, 24/7.

Lead Qualifying Course Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized class confirmations, test date reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep students and parents engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Student Registration

Pre-fills enrollment forms from CRM data. Guides students and parents through course selection and payment options. Triggers automation workflows when registration is completed.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective students at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective students and parents. Sends class confirmations, test date reminders, and answers questions about available courses via text—98% open rate.

Class Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available courses. Click, talk, get answers about pricing, test dates, and class schedules—no typing required. Perfect for mobile users browsing programs.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective student and current student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by student, course, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Students and parents don't submit tickets—they just call or text. Your AI recognizes support issues (schedule conflicts, course changes, billing questions, etc.), creates tickets, triages by urgency, and notifies the right staff members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was frustrated, if a student reported a scheduling issue, if a diagnostic test was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to enrolled student—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM, panicking about her daughter's upcoming SAT. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, my daughter needs SAT prep urgently. Her test is in 8 weeks. Do you have availability?"
AI: "Yes! We have our intensive SAT prep program available—12 sessions, $1,800. Would you like to schedule a diagnostic assessment?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Student Needs
SAT Prep
Budget
$1,800
Test Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, SAT prep need, $1,800 budget, March 15th test date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Diagnostic Assessment
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Assessment Booked
Trigger detected in CRM
2
Confirmation Email Sent
Assessment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-assessment email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the assessment is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Assessment Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your diagnostic assessment is confirmed for Saturday, March 9 at 11:00 AM. Please bring your daughter's most recent practice test..."
Assessment Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your diagnostic assessment tomorrow! We're looking forward to meeting your daughter..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at a soccer game. She completely forgot about the assessment. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Diagnostic Assessment
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her SAT prep inquiry, her $1,800 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just got back from the soccer game. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the diagnostic assessment on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Assessment Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

PERFECT FIT
FOR HER DAUGHTER

Alex shows up for the rescheduled assessment. Her daughter tests well—she's a great fit for the program. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-assessment follow-up emails get queued, the enrollment form is ready to send, and payment workflows begin. All happening automatically—you're just focused on teaching.

ASSESSMENT COMPLETE
Saturday, March 16 • 2:00 PM
SAT Intensive Program
Alex Martinez
Post-assessment sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the assessment. She's walking to her car when her phone buzzes. It's an enrollment form from Frontdesk Forms—already filled with her name, email, and the program they just discussed. The AI guides her through student information and payment details right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Assessment completed • Enrollment submitted
AI
"I remember your assessment! How can I help?"
Alex
"Question about the class schedule..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the class schedule. She has a question about evening sessions. She calls. The AI answers instantly, recognizes her from your CRM, remembers her assessment and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

FIRST CLASS
BEGINS

With everything set up, Alex's daughter starts her first SAT prep session. The system automatically sends welcome emails, class schedules, and practice test materials. She's officially enrolled.

ENROLLMENT COMPLETE
SAT Intensive Program • $1,800
14
March 25, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex's daughter just started the program. She has questions: "Where do I find the practice materials?" "What time is the next session?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Where can my daughter find the practice materials?"
AI
"Hi Alex! Here's the student portal link: [link]. All practice tests and materials are in the Resources section..."
Alex
"What time is the next session?"
AI
"Next session is Thursday at 4:00 PM. Room 203. Looking forward to seeing her there!"
15
April 5, 2024 • 8:30 PM

SCHEDULE
CONFLICT

Alex's daughter has a soccer conflict. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, checks available time slots, and reschedules for Tuesday evening. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SESSION RESCHEDULED
Thursday Session Moved
New time: Tuesday, 5:00 PM
17
May 5, 2024

PRACTICE TEST
THIS SAT

There's a full-length practice SAT this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends test reminders, progress updates, score reports, and study tips. Parents stay informed without you sending individual messages. Everything happens automatically.

Program Updates
Sent to All Families
PRACTICE TEST
Full-Length SAT Simulation
Saturday, May 10 • 9:00 AM • Testing Center
PROGRESS UPDATE
Mid-Program Assessment
Your daughter has completed 6 of 12 sessions!
STUDY TIP
Focus Area: Math Section
Recommended practice: Algebra word problems
✓ All families notified
No manual sending required
SCORE IMPROVEMENT
March 15, 2025
Alex Martinez
SAT Score: 1420 (+180 points)
✓ Program Completed Successfully
12 sessions finished, 180-point improvement
Why they loved it
"Amazing results! Always got quick answers to questions, loved how organized everything was, couldn't be happier"
18
March 15, 2025

180 POINTS
HIGHER

Two months later, her daughter takes the SAT and scores 180 points higher. Alex is thrilled. She had an amazing experience—questions were answered instantly, scheduling was flexible, and she felt supported. The same AI that helped her find the program kept her daughter on track every step of the way. That's the full journey: inquiry to enrollment to success.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your test prep center

Can it handle after-hours enrollment calls? +

Yes. The AI answers calls 24/7, qualifies prospective students, checks class availability, and books diagnostic tests—all while your staff is away. No more missed enrollments at 9 PM when parents call after work.

How does it handle schedule changes and makeups? +

The AI handles rescheduling requests automatically, collects all details (student name, preferred test prep program, date conflicts), and books makeup sessions based on instructor availability. Urgent conflicts can be escalated immediately to your team.

Does it reduce diagnostic test no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before diagnostic tests and consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books diagnostic tests and parent consultations instantly—no back-and-forth emails needed.

How does the enrollment process work? +

After consultations, families automatically receive enrollment paperwork that's pre-filled with their info from the CRM. The AI guides them through test date selection and program options. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Jackrabbit, Pike13, Mindbody, and others. All data syncs automatically—prospective students, consultations, enrollments, and schedule changes.

Can it handle multiple locations or franchise centers? +

Absolutely. The AI knows all your locations, class availability, instructor schedules, and test prep programs. It can route calls based on location, handle multi-center inquiries, and manage multiple franchises simultaneously.

What about last-minute cancellations and test date changes? +

The AI handles cancellations 24/7, verifies student identity, and automatically offers alternative time slots. For urgent test date changes due to SAT/ACT rescheduling, it immediately notifies your team and adjusts prep schedules.

How much does it cost? +

Pricing is based on your center size and call volume. Most test prep centers see ROI within the first month from reduced no-shows and increased enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing enrollments at 2 AM. Start booking consultations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."