Student Housing AI Receptionist | 24/7 Leasing & Tour Scheduling | Frontdesk

FILL YOUR
STUDENT HOUSING
WHILE YOU SLEEP

Every empty bed costs money. Every missed call is a lost resident. Frontdesk AI answers calls 24/7, schedules tours, handles maintenance requests, and closes housing contracts—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Student Housing

Incoming Call...

Student

"Hi, I'm looking for a room for fall semester. Do you have anything available near campus?"

AI Receptionist

"Yes! We have a 2-bed apartment available—shared bathroom, $950/month per student. Would you like to schedule a tour?"

✓ Tour Scheduled • Building B

The Problem

STUDENT HOUSING
LOSES RESIDENTS DAILY

You're losing students every day your beds sit empty. Students call at 2 AM after campus tours, no-shows waste your time, and your team can't keep up with August rush. There's a better way.

You Miss Calls During Peak Season

Alex finishes her campus tour at 10 PM, calls to schedule a viewing, and gets voicemail. By the time you check messages tomorrow morning, she's already signed a housing contract with the property across the street who answered.

The Cost
$8,400/year
Lost per empty bed

Your Team Is Drowning in Student Inquiries

While you're touring a two-bedroom, five more calls come in. Roommate matching questions, guarantor paperwork, AC repair requests—you can't be everywhere at once. Students and parents get frustrated waiting, and you lose placements to competitors.

The Cost
80+ calls/day
Per leasing agent in August

Students No-Show and You Lose Them Forever

You clear your schedule, unlock the apartment, and wait. Alex and her parents don't show. You send one follow-up text that gets ignored. That's it—she's gone to another building. No second chance, no recovery, just wasted time and another empty bed.

The Cost
35% no-show
Rate during peak leasing season
$8,400
Lost annually per empty bed
55%
Of student inquiries happen after 6 PM
48 hours
To lose a student to a competitor

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first call to signed housing contract

24/7 Housing Chat

Students visit your housing website at any hour. Frontdesk Chat answers instantly, qualifies residents, shows available rooms, and books tours—all without human intervention.

  • Automatically extracts budget, move-in date, and roommate preferences
  • Checks real-time availability across all buildings
  • Books tours directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for fall housing. Do you have 2-bedroom apartments?"
AI
"Yes! We have Building C available—2BR/2BA, $1,200/month per student. Walking distance to campus. Would you like to schedule a tour?"
"Yes! This Saturday works."
Tour Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Campus Housing. How can I help?"
Caller: "The Wi-Fi isn't working in my apartment..."
AI: "I'll create a work order right away. What's your apartment number?"
✓ Work Order #4920 Created

AI Phone Receptionist

Every call is answered instantly—work orders, tour inquiries, roommate questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates work orders automatically
  • Recognizes residents from CRM and references past interactions

Smart Outbound Follow-ups

When tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their preferences, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tours and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Campus Housing. I noticed we missed you for the Building C tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Johnson
Apartment Preference
2BR / 2BA • $1,200/month per student
Move-in Date
August 15, 2024 (Fall Semester)
Source
Web Chat • 2:14 AM
Status
Tour Scheduled

Unified CRM

Every interaction—chat, call, tour, work order—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective student and resident.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to housing contract signing
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire student journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-tour email sequence
Reminder SMS scheduled
Post-tour follow-up ready
Housing application form queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Alex! Your tour for Building C is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your tour tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on student behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart housing applications that pre-fill from CRM data and guide students and guarantors through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and approval workflows.

  • Pre-filled with CRM data (name, email, apartment preference)
  • AI-guided completion for guarantor and financial aid verification
  • Automatically triggers outbound workflows on submission
AI Form
Housing Application
Pre-filled Fields
✓ Name, Email, Apartment (from CRM)
AI-Guided Fields
→ Guarantor Information
→ Financial Aid Verification
What Happens Next
You're notified immediately and approval process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR STUDENT HOUSING AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your student housing facility. Each agent handles different tasks—answering calls, scheduling tours, coordinating roommate matching, handling maintenance requests. They work together 24/7 to fill your beds faster during peak leasing season.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed students or parents. Handles fall housing inquiries, books facility tours for prospective residents, captures guarantor information, and creates maintenance tickets automatically for current residents.

Phone Calls Tour Scheduling Maintenance
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies student housing leads, shows available bedrooms and semester rates, answers questions about amenities, roommate matching, and academic year lease terms instantly. Books facility tours, captures parent contact info and student preferences—all through your website chat, 24/7.

Lead Qualifying Bedroom Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized facility tour confirmations, move-in reminders for fall semester, and follow-up emails to prospective students and parents automatically. Coordinates with Marketing Automation to send at the right time during peak leasing season to keep students engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Application Assistant
Housing Applications

Pre-fills housing contracts from CRM data. Guides students and parents through roommate preferences, guarantor information, and academic year lease terms. Triggers automation workflows when submitted for faster bed assignment.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective students and parents at the right time during leasing season. Makes outbound calls to tour no-shows, sends personalized SMS follow-ups about available bedrooms, and emails nurturing sequences about semester rates and roommate matching. Coordinates all outbound channels to recover lost leads before beds fill up.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective students, parents, and current residents. Sends tour confirmations, fall move-in reminders, answers questions about available bedrooms, roommate matching, and semester rates via text—98% open rate among college students.

Tour Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available bedrooms near campus. Click, talk, get answers about semester rates, roommate matching, amenities, and academic year lease terms—no typing required. Perfect for students browsing housing options on mobile between classes.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective student, parent, and resident data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by building, bedroom availability, roommate preferences, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Students don't submit tickets—they just call or text. Your AI recognizes issues (WiFi down, AC not working, shower leak, laundry machine broken), creates tickets, triages by urgency, and notifies the right facilities staff automatically so students stay happy during semester.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was concerned about safety, if a student reported a facilities issue, if a tour was scheduled for prospective resident and their guarantor—you know instantly during peak leasing season.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one student from phone call to signed housing contract—see how every system works together

Scroll to begin ↓
01
11:47 PM

THE PHONE RINGS
BEFORE MIDNIGHT

Alex calls at 11:47 PM, frantically searching for fall housing. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a 2-bedroom apartment for fall semester. Do you have anything available near campus?"
AI: "Yes! We have a 2BR/2BA available starting August 15th— $1,200/month, includes utilities. Would you like to schedule a tour?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Looking For
2BR / 2BA
Budget
$1,200/mo
Move-in Date
August 15, 2024
Source
Phone • 11:47 PM
Saved to CRM automatically
02
11:48 PM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, 2-bedroom preference, $1,200 budget, August 15th move-in. Saved to CRM automatically—no forms, no typing.

03
11:51 PM

SATURDAY AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books it. Instant confirmation—no waiting.

AUGUST 2024
AI
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Apartment Tour
Alex Chen • Saturday, August 10 • 2:00 PM
Automation Sequence
1
Tour Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tour confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tour email ready to send
04
11:52 PM

THE SYSTEM
WAKES UP

The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and application forms—all happening automatically.

Inbox
2 New
Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your tour is confirmed for Saturday, August 10 at 2:00 PM. We're excited to show you our 2BR/2BA apartment..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your tour tomorrow at 2 PM! We can't wait to show you around..."
05
11:53 PM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to searching other apartments. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 2:15 PM

SHE FORGOT
TO SHOW UP

Saturday afternoon, Alex is meeting friends for lunch. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, August 10 • 2:00 PM
AC
Alex Chen
Apartment Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the midnight phone call, her 2-bedroom search, her $1,200 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 7:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished studying at the library. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the apartment tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tour Rescheduled
Saturday, August 17 • 2:00 PM
09
Saturday, 3:15 PM

SHE LOVES
THE PLACE

Alex and her parents show up for the rescheduled tour. They love the apartment. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the housing application form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the apartment.

TOUR COMPLETE
Saturday, August 17 • 2:00 PM
2BR/2BA Apartment
Alex Chen
Post-tour sequence activated
Frontdesk Forms
Housing Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 3:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's a housing application from Frontdesk Forms—already filled with her name, email, and the apartment she just saw. The AI guides her through guarantor coordination and roommate matching right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Application submitted
AI
"Hi Alex! I remember your tour! How can I help?"
Alex
"Quick question about parking availability..."
12
Monday, 6:45 PM

SHE HAS
A QUESTION

Alex is at dinner with her parents, discussing the apartment. She has a question about parking availability. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
August 20, 2024

ALEX SIGNS
HER LEASE

With parking secured, Alex and her parents sign the housing contract for the academic year. The system automatically sends welcome emails, move-in instructions, and wifi setup guides. Alex is officially moving in for fall semester.

LEASE SIGNED
2BR/2BA • $1,200/month • Academic Year
14
August 16, 2024 • 9:15 PM

SHE TEXTS
AT 9 PM

Alex just moved in. She has questions: "How do I set up WiFi?" "Where's the laundry room?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I set up WiFi in my apartment?"
AI
"Hi Alex! Here's the WiFi setup guide: [link]. Your network name is BuildingA-2B and the password is on the sticker..."
Alex
"Where's the laundry room?"
AI
"Laundry room is on the first floor, room 101. Open 24/7. Use your key fob for access. Welcome to the building!"
15
September 22, 2024 • 11:30 PM

THE AC
STOPPED WORKING

Alex's air conditioning stopped working. It's 11:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a maintenance ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
AC Not Working - 2B
Scheduled: Monday, 9:00 AM
17
October 12, 2024

GAME WATCH PARTY
THIS SAT

There's a football game watch party this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends building announcements, event reminders, maintenance updates, and community news. Residents stay informed without you sending individual messages. Everything happens automatically.

Community Event
Sent to All Residents
EVENT
Game Watch Party
Saturday, October 19 • 7:00 PM • Community Lounge
ANNOUNCEMENT
Study Lounge Hours Extended
Open 24/7 during midterms week!
REMINDER
Package Pickup
You have 2 packages waiting in the mail room
✓ All residents notified
No manual sending required
LEASE RENEWED
April 15, 2025
Alex Chen
2BR/2BA • $1,200/month
✓ Renewed for next academic year
Same apartment, same roommate
Why she renewed
"Amazing experience—maintenance was always fast, got instant answers to questions, loved the community events. Even told my younger sibling about it!"
18
April 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews for her sophomore year. She had a great experience—maintenance was always quick, questions were answered instantly, and she loved the community. The same AI that helped her find the apartment kept her happy as a resident. That's the full journey: student to resident to renewal—and she even refers her younger sibling.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your student housing community

Can it handle after-hours housing inquiries? +

Yes. The AI answers calls 24/7, qualifies students and parents, checks bed availability, and books tours—all while your leasing team sleeps. No more missed opportunities when students call at midnight during finals week.

How does it handle maintenance requests? +

The AI creates work orders automatically, collects all details (apartment number, issue description, urgency), and routes them to your facilities team. Emergency requests like AC outages or plumbing issues can be escalated immediately.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts to students and parents before tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours during peak leasing season.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books tours instantly—no back-and-forth emails with busy parents needed.

How does the housing application work? +

After tours, students automatically receive a housing application that's pre-filled with their info from the CRM. The AI guides them through roommate preferences and guarantor coordination. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most student housing systems including Entrata, Yardi Voyager, RealPage, and others. All data syncs automatically—students, tours, applications, and work orders.

Can it handle multiple buildings or communities? +

Absolutely. The AI knows all your communities, bed availability, pricing, and amenities. It can route calls based on location preferences, handle portfolio-wide inquiries, and manage multiple student housing properties simultaneously.

What about lockouts and emergencies? +

The AI handles lockouts 24/7, verifies resident identity, and can coordinate with on-site staff or emergency services. For true emergencies like fire alarms or security issues, it immediately escalates to your on-call team.

How much does it cost? +

Pricing is based on your bed count and call volume. Most student housing communities see ROI within the first month from reduced no-shows and increased occupancy rates. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing student inquiries at 2 AM. Start booking tours while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."