Every empty court costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books facility rentals, manages league registrations, and schedules training sessions—all while your team sleeps.
For Sports Complexes
Incoming Call...
Caller
"Hi, I need to book an indoor basketball court for Tuesday evening. Are you available?"
AI Receptionist
"Yes! Court 3 is available Tuesday at 7 PM—full court rental, $120/hour. Would you like me to reserve it for you?"
✓ Court 3 Booked • Tue 7 PM
You're losing revenue every hour your courts and fields sit empty. Teams call after practice hours, walk-ins get no answer, and your staff can't handle the volume during peak season.
A travel team coach finds your facility at 9 PM after practice, calls to book tournament space, and gets voicemail. By morning, they've already booked with a competitor who answered immediately.
While checking in a league team, five more calls come in. Birthday party inquiries, tournament bookings, membership questions, facility repairs—you can't answer everything at once. Customers hang up and book elsewhere.
You block off prime court time for a group reservation. They don't show. You send one reminder text that gets ignored. That's it—the time slot stays empty, and you can't recover the lost income from that prime evening slot.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Teams and individuals visit your sports complex website at any hour. Frontdesk Chat answers instantly, checks court availability, shares facility details, and books time slots—all without human intervention.
Every call is answered instantly—facility inquiries, booking questions, equipment issues, league registrations. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.
When teams cancel last-minute or inquiries go cold, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their sport preferences, and books a new time slot—all while updating your CRM and calendar.
Every interaction—chat, call, booking, facility request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every member and team.
Orchestrate the entire member journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-booking confirmations, reminders, follow-ups, and re-engagement sequences—all orchestrated by Marketing Automation.
Smart membership and league registration forms that pre-fill from CRM data and guide participants through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and onboarding workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your sports facility. Each agent handles different tasks—answering calls, booking sessions, handling facility requests. They work together 24/7 to fill your courts and fields faster.
Answers every call instantly—no voicemail, no missed bookings. Handles membership inquiries, books court time and facility rentals, and creates facility maintenance requests automatically.
Qualifies membership leads, shows available court times and pricing, answers questions about facilities and league schedules instantly. Books facility rentals and captures contact info—all through your website chat, 24/7.
Sends personalized booking confirmations, tournament reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep members engaged.
Pre-fills membership registration forms from CRM data. Guides members through league sign-ups and waiver verification. Triggers automation workflows when submitted.
Automatically reaches out to members at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep members engaged.
Handles two-way SMS conversations with members and visitors. Sends booking confirmations, game reminders, and answers questions about available courts via text—98% open rate.
Lets website visitors speak directly to your website about available court times. Click, talk, get answers about pricing, availability, and facility amenities—no typing required. Perfect for mobile users browsing your sports complex.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed member and visitor data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by facility, court, and booking status.
Members don't submit tickets—they just call or text. Your AI recognizes facility issues (broken net, lighting problem, HVAC failure, etc.), creates tickets, triages by urgency, and notifies the right maintenance crew automatically.
Watches every conversation and alerts you when it matters. If a member was frustrated, if a facility issue was reported, if a large group booking was made—you know instantly.
Follow one parent from phone call to membership signup—see how every system works together
Alex calls at 2 AM about youth basketball programs. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, basketball program interest, child's age, preferred schedule. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and registration forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her basketball program interest, her child's age. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled tour. She loves the courts and programs. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the registration form is ready to send, and enrollment workflows begin. All happening automatically—you're just showing the facility.
Alex just finished the tour. She's walking to her car when her phone buzzes. It's a registration form from Frontdesk Forms—already filled with her name, email, and the program she just saw. The AI guides her through child information and emergency contact right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the program. She has a question about equipment. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and registration, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex completes the enrollment. The system automatically sends welcome emails, program schedules, and facility access instructions. Her child is officially registered.
The season just started. She has questions: "What time should we arrive?" "Can parents watch practice?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex needs to change her child's practice time. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, checks available slots, and reschedules for a better time. Alex doesn't have to wait for business hours or fill out forms. She just describes what she needs, and it's handled.
There's a tournament this weekend. Alex gets notified automatically—email, text, or both, your choice. The system sends program announcements, schedule changes, updates, and facility news. Families stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews for next season. She had a great experience—scheduling changes were always handled quickly, questions were answered instantly, and her family felt supported. The same AI that helped her find the program kept her happy as a member. That's the full journey: prospect to member to renewal.
Everything you need to know about using Frontdesk for your sports facility
Yes. The AI answers calls 24/7, checks court and field availability, books facilities, and processes league inquiries—all while your staff is off-duty. No more missed bookings at 9 PM or weekends.
The AI creates service tickets automatically, collects all details (facility location, issue description, urgency), and routes them to your operations team. Urgent requests like broken nets or unsafe conditions can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before reservations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings and maximizing facility utilization.
Yes. Integrates with Google Calendar, Outlook, and most sports facility management systems. The AI checks real-time court and field availability and books sessions instantly—no back-and-forth emails needed.
After inquiries, teams automatically receive registration information that's pre-filled with their details from the CRM. The AI guides them through team rosters, payment options, and schedule preferences. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most sports facility management systems including CourtReserve, Jonas Fitness, Upper Hand, and others. All data syncs automatically—bookings, memberships, payments, and service tickets.
Absolutely. The AI knows all your facilities, court and field availability, pricing, and amenities. It can route calls based on location, handle multi-site inquiries, and manage multiple sports complexes simultaneously.
The AI handles closure notifications 24/7, proactively contacts affected bookings, and can coordinate rescheduling or refunds. For weather emergencies or safety concerns, it immediately notifies your management team and all affected members.
Pricing is based on your facility size and call volume. Most sports complexes see ROI within the first month from reduced no-shows and increased booking conversions. Contact us for a custom quote.
Stop missing bookings at 2 AM. Start filling courts while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."