Sober Living Homes AI Receptionist | 24/7 Bed Reservations & Admissions | Frontdesk

FILL YOUR
OPEN BEDS
WHILE YOU SLEEP

Every empty bed costs money. Every missed call is a lost resident. Frontdesk AI answers calls 24/7, books intake appointments, handles resident questions, and secures bed reservations—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Sober Living Homes

Incoming Call...

Family Member

"Hi, I'm looking for a bed for my son. Do you have anything available?"

AI Receptionist

"Yes! We have a bed available in our men's house. We offer structured recovery support. Would you like to schedule an intake assessment?"

✓ Intake Scheduled • Bed Reserved

The Problem

SOBER LIVING HOMES
LOSE RESIDENTS EVERY DAY

Every day a bed sits empty costs you money. Family members call during crisis moments at 2 AM, no-shows waste your time, and your team can't keep up with intake calls while supporting current residents.

You Miss Calls During Critical Moments

A concerned family member finds your sober living home at midnight during a crisis, calls for an immediate bed reservation, and gets voicemail. By morning, they've already placed their loved one at another facility that answered.

The Cost
$3,600/month
Lost per empty bed

Your Staff Is Overwhelmed Between Intake and Resident Support

While you're leading a group therapy session or handling a resident crisis, three intake calls come in. Insurance verifications, visit requests, family questions—you can't be everywhere at once. Potential residents get frustrated waiting, and you lose admissions.

The Cost
60+ calls/day
Per house manager

Visits No-Show and You Lose Them Forever

You prepare the house, clear your schedule for an intake visit, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone to another facility. No second chance, no recovery, just wasted time and another empty bed costing you money.

The Cost
35% no-show
Rate for initial visits
$43,200
Lost annually per empty bed
55%
Of crisis calls happen after hours
5 days
Average time to fill a bed

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to bed reservation

24/7 Admissions Chat

Families and referral partners visit your website at any hour. Frontdesk Chat answers instantly, assesses needs, shows bed availability, and schedules intake assessments—all without human intervention.

  • Automatically gathers recovery history, insurance coverage, and program preferences
  • Checks real-time bed availability across all your homes
  • Books intake assessments directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, my brother needs help. Do you have any beds available for men?"
AI
"Yes, we have beds available in our men's home. I can schedule an intake assessment to discuss his needs and our program. Would tomorrow afternoon work?"
"Yes! Can we do 2pm?"
Intake Assessment Booked ✓
Tomorrow • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "My daughter needs to speak with the house manager about her medication..."
AI: "I'll connect you with the house manager right away. Which home is she in?"
✓ Call Transferred to House Manager

AI Phone Receptionist

Every call is answered instantly—family inquiries, resident requests, referral questions, emergency contacts. The AI understands context, creates support tickets, schedules follow-ups, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates support tickets automatically for resident needs
  • Recognizes residents and families from CRM and references past interactions

Smart Outbound Follow-ups

When inquiries don't show for intake assessments, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their needs, and books a new assessment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules assessments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the intake assessment on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Assessment Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen (Family Contact)
Program Interest
Men's Recovery Home • Insurance Verified
Move-in Timeline
Immediate placement needed
Source
Web Chat • 2:14 AM
Status
Intake Assessment Scheduled

Unified CRM

Every interaction—chat, call, intake assessment, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every inquiry, resident, and family member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to admission
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire family and referral journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-assessment email sequence
Reminder SMS scheduled
Post-assessment follow-up ready
Intake paperwork queued
AI Email Agent
Coming Soon
Pre-Assessment Email
"Hi Sarah! Your intake assessment is confirmed. Here's what to expect and what to bring..."
Reminder Email
"Just a friendly reminder about your assessment tomorrow. We're here to answer any questions..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-assessment confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on inquiry behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake applications that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for bed reservation and admission workflows.

  • Pre-filled with CRM data (name, contact info, insurance details)
  • AI-guided completion for recovery history and medical information
  • Automatically triggers outbound workflows on submission
AI Form
Resident Intake Application
Pre-filled Fields
✓ Name, Contact, Insurance Info (from CRM)
AI-Guided Fields
→ Recovery History
→ Medical Information
→ Emergency Contacts
What Happens Next
You're notified immediately and admission process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR SOBER LIVING HOMES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your sober living facility. Each agent handles different tasks—answering calls, scheduling intake meetings, handling resident requests. They work together 24/7 to fill your beds faster and support recovery.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed inquiries. Handles admission questions, schedules intake meetings, and creates support requests automatically for your sober living home.

Phone Calls Intake Scheduling Support Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies prospective residents, shows bed availability and program details, answers questions about house rules and move-in dates instantly. Schedules intake meetings and captures contact info—all through your website chat, 24/7.

Lead Qualifying Bed Availability Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized intake meeting confirmations, move-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective residents engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Intake Assistant
Admission Applications

Pre-fills admission applications from CRM data. Guides prospective residents through sobriety history and insurance verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective residents at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost inquiries and keep prospects engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective and current residents. Sends intake confirmations, move-in reminders, and answers questions about bed availability via text—98% open rate.

Intake Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about bed availability. Click, talk, get answers about program structure, house rules, and recovery support—no typing required. Perfect for mobile users seeking sober living options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and resident data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by facility, bed, and inquiry status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Support Teammate

Auto Request Creator
Auto-Created

Residents don't submit support requests—they just call or text. Your AI recognizes facility issues (plumbing problems, broken appliances, etc.), creates tickets, triages by urgency, and notifies the right house manager automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospective resident expressed concerns, if a facility issue was reported, if an intake meeting was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one caller from crisis call to long-term recovery—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM looking for help. The AI answers instantly—no voicemail, no missed call, no one left in crisis.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a sober living home. Do you have any beds available?"
AI: "Yes! We have a bed available in our women's house—private room, $1,200/month. Would you like to schedule a visit?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Looking For
Women's House / Private Room
Budget
$1,200/mo
Move-in Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, women's house preference, $1,200 budget, March 15th move-in. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
11AM
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
House Visit Scheduled
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Visit Scheduled
Trigger detected in CRM
2
Confirmation Email Sent
Visit confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-visit email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your visit to our women's house is confirmed for Saturday, March 9 at 11:00 AM..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your visit tomorrow! We're excited to show you our home..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to bed. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is dealing with a family emergency. She completely forgot about the visit. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Women's House Visit
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original call + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her women's house request, her $1,200 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished settling her family situation. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the house visit on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Visit Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE HOUSE

Alex shows up for the rescheduled visit. She loves the house. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the intake form is ready to send, and verification workflows begin. All happening automatically—you're just showing the home.

VISIT COMPLETE
Saturday, March 16 • 2:00 PM
Women's House
Alex Martinez
Post-visit sequence activated
Frontdesk Forms
Resident Intake • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the visit. She's walking to her car when her phone buzzes. It's an intake form from Frontdesk Forms—already filled with her name, email, and the house she just saw. The AI guides her through insurance and emergency contact information right on her phone. When she submits it, you're immediately notified. The verification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Intake submitted
AI
"I remember your visit! How can I help?"
Alex
"Question about house rules..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at home, thinking about moving in. She has a question about house rules. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and intake, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX MOVES
INTO THE HOUSE

With her questions answered, Alex completes her bed reservation. The system automatically sends welcome emails, move-in instructions, and house guidelines. Alex is officially a resident.

BED RESERVED
Women's House • $1,200/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just moved in. She has questions: "When is the next house meeting?" "What time is curfew?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When is the next house meeting?"
AI
"Hi Alex! House meetings are every Wednesday at 7 PM in the living room. Next one is tomorrow!"
Alex
"What time is curfew?"
AI
"Curfew is 10 PM on weeknights and midnight on weekends. You're doing great!"
15
April 15, 2024 • 8:30 PM

SHE NEEDS
SUPPORT

Alex is struggling and needs to talk. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, provides supportive resources, and alerts your on-call staff immediately. Alex doesn't have to wait for business hours or feel alone. She gets support, and your team is notified within seconds.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SUPPORT REQUEST
Resident Needs Assistance
Staff notified immediately
17
May 5, 2024

GROUP OUTING
THIS SAT

There's a recovery group outing this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends house announcements, activity reminders, meeting updates, and community news. Residents stay informed and engaged without you sending individual messages. Everything happens automatically.

House Activity
Sent to All Residents
ACTIVITY
Group Hiking Trip
Saturday, May 10 • 9:00 AM • Meet at house
REMINDER
Weekly Meeting Tonight
House meeting at 7 PM - attendance required
ANNOUNCEMENT
New House Manager
Meet Sarah at tomorrow's meeting!
✓ All residents notified
No manual sending required
STAY EXTENDED
March 15, 2025
Alex Martinez
Women's House • $1,200/month
✓ Extended for 6 more months
Same room, continued support
Why she stayed
"Always felt supported, got quick answers to all my questions, loved the community activities and accountability"
18
March 15, 2025

A YEAR LATER
SHE STAYS

A year later, Alex extends her stay. She had a transformative experience—support was always available, questions were answered instantly, and she felt connected to the community. The same AI that helped her find the house kept her supported throughout her recovery journey. That's the full story: inquiry to resident to successful recovery.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your sober living facility

Can it handle after-hours inquiry calls? +

Yes. The AI answers calls 24/7, screens potential residents, checks bed availability, and books facility tours—all while your team sleeps. No more missed opportunities when someone reaches out for help at 2 AM.

How does it handle resident support requests? +

The AI creates support tickets automatically, collects all details (room number, issue description, urgency), and routes them to your house manager. Crisis situations or urgent needs can be escalated immediately to on-call staff.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before facility tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours with families and potential residents.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books facility tours instantly—no back-and-forth calls with worried families needed.

How does the intake process work? +

After tours, potential residents automatically receive an intake application that's pre-filled with their information from the CRM. The AI guides them through sobriety requirements, house rules acknowledgment, and background verification. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most recovery management systems and CRMs. All data syncs automatically—inquiries, tours, intake applications, and bed reservations flow seamlessly into your existing workflow.

Can it handle multiple facilities or locations? +

Absolutely. The AI knows all your facilities, bed availability, program types, and house rules. It can route calls based on gender-specific homes, program levels, and geographic preference, managing multiple locations simultaneously.

What about crisis situations and emergencies? +

The AI handles routine inquiries 24/7 and verifies caller identity for resident matters. For crisis situations or relapse concerns, it immediately escalates to your house manager or on-call support team with full context.

How much does it cost? +

Pricing is based on your facility size and call volume. Most sober living operators see ROI within the first month from reduced no-shows and increased bed occupancy. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing intake calls at 2 AM. Start filling beds while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."