Sleep Medicine Clinics AI Receptionist | 24/7 Appointment Scheduling | Frontdesk

FILL YOUR
SLEEP SCHEDULES
WHILE YOU SLEEP

Every empty appointment slot costs money. Every missed call is a lost patient. Frontdesk AI answers calls 24/7, books sleep studies, handles insurance questions, and schedules consultations—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Sleep Medicine Clinics

Incoming Call...

Patient

"Hi, I need to schedule a sleep study. I've been having trouble sleeping for months."

AI Receptionist

"I can help with that. We have openings next week for overnight sleep studies. Would Tuesday or Thursday work better?"

✓ Sleep Study Booked • Tue 9 PM

The Problem

SLEEP MEDICINE CLINICS
KEEP LOSING PATIENTS

You're losing patients every day appointments go unfilled. Sleep-deprived patients call late at night seeking help, no-shows waste your clinical time, and your front desk can't keep up. There's a better way.

You Miss Calls When Patients Need You Most

A desperate patient struggling with insomnia finds your clinic at 2 AM, calls, and gets voicemail. By the time you check messages in the morning, they've already booked a consultation with another sleep clinic that answered.

The Cost
$3,200/patient
Lost per missed sleep study

Your Front Desk Is Drowning in Calls

While you're consulting with a patient, five more calls come in. Sleep study scheduling, insurance questions, CPAP equipment support—your staff can't be everywhere at once. Patients get frustrated waiting on hold, and you lose referrals.

The Cost
80+ calls/day
Per sleep clinic location

Sleep Studies No-Show and You Lose Revenue Forever

You block out overnight slots, prep the sleep lab equipment, and your technician shows up. The patient doesn't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted clinical capacity and lost revenue.

The Cost
25% no-show
Rate for sleep studies
$38,400
Lost annually per empty sleep study slot
55%
Of patient calls happen after hours
8 weeks
Average wait time for sleep study booking

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first call to scheduled sleep study

24/7 Patient Chat

Patients visit your clinic website at any hour seeking help for sleep issues. Frontdesk Chat answers instantly, screens for symptoms, verifies insurance, and books consultations—all without human intervention.

  • Automatically screens for sleep apnea, insomnia, and other symptoms
  • Checks real-time availability for sleep studies and consultations
  • Books appointments directly into your scheduling system
Frontdesk Chat
2:14 AM • Active
"I've been snoring loudly and waking up exhausted. Can you help?"
AI
"Those are common sleep apnea symptoms. I can schedule you for a consultation with Dr. Martinez. We have an opening this Thursday at 3 PM. Does that work?"
"Yes! That's perfect."
Consultation Scheduled ✓
Thursday, March 9 • 3:00 PM with Dr. Martinez
Frontdesk Receptionist
Answered in 0.2s
AI: "Sleep Medicine Center, how can I help you today?"
Caller: "I need to reschedule my sleep study tomorrow night..."
AI: "I can help with that. Let me check our available overnight slots. What dates work best for you?"
✓ Sleep Study Rescheduled for March 15

AI Phone Receptionist

Every call is answered instantly—appointment requests, insurance questions, sleep study inquiries, prescription refills. The AI understands medical context, schedules appointments, verifies coverage, and escalates to clinical staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules sleep studies, consultations, and follow-ups automatically
  • Recognizes patients from records and references treatment history

Smart Outbound Follow-ups

When patients miss appointments, Frontdesk Outbound automatically calls to reschedule. The AI references their initial consultation, knows their sleep disorder diagnosis, and books a new sleep study—all while updating your EHR and scheduling system.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk calling from the Sleep Medicine Center. I noticed we missed you for your overnight sleep study on Tuesday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Tuesday instead?"
✓ Sleep Study Rescheduled
Tuesday, March 16 • 9:00 PM – Overnight
Frontdesk Patient Records
Name
Sarah Chen
Primary Symptoms
Loud snoring, daytime fatigue, morning headaches
Scheduled Study
Polysomnography • March 16, 2024
Source
Web Chat • 2:14 AM
Status
Sleep Study Scheduled

Unified Patient Records

Every interaction—chat, call, consultation, sleep study, follow-up—automatically creates and updates patient profiles in your system. No manual data entry. No missed information. One complete view of every patient's sleep health journey.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from symptom inquiry to treatment plan
  • Syncs with calendar, EHR, and all clinical systems

Marketing Automation

Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate pre-study instructions, appointment reminders, and follow-up care sequences based on diagnosis and treatment stage.

  • Multi-channel orchestration (email, calls, texts, intake forms)
  • Diagnosis-triggered workflows and treatment sequences
  • Automatic compliance reminders and recovery sequences
Automated Patient Journey
What's Happening Now
Pre-study instructions sent
Reminder call scheduled
Post-study follow-up ready
Treatment plan consultation queued
AI Email Agent
Coming Soon
Pre-Study Instructions
"Hi Sarah! Your overnight sleep study is confirmed. Here's how to prepare: avoid caffeine after 2 PM, bring comfortable sleepwear..."
Appointment Reminder
"Just a friendly reminder about your sleep study tomorrow night at 9 PM. Remember to arrive 15 minutes early..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-study instructions, appointment confirmations, CPAP compliance reminders, and post-treatment follow-ups—all orchestrated by Marketing Automation.

  • Personalized email sequences based on treatment stage
  • Optimal send times for maximum patient engagement
  • Integrated with Marketing Automation workflows

AI-Powered Intake Forms

Smart patient intake forms that pre-fill from your records and guide patients through medical history. When forms are submitted, they automatically trigger clinical review workflows and schedule appropriate diagnostic tests.

  • Pre-filled with patient data (name, insurance, symptoms)
  • AI-guided completion for medical history and sleep symptoms
  • Automatically triggers clinical review and diagnostic scheduling
AI Intake Form
Patient Medical History
Pre-filled Fields
✓ Name, Insurance, Primary Symptoms (from records)
AI-Guided Fields
→ Sleep Pattern History
→ Existing Health Conditions
What Happens Next
Clinical staff notified and polysomnography scheduled

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR SLEEP MEDICINE CLINICS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your sleep clinic. Each agent handles different tasks—answering calls, booking sleep studies, handling patient requests. They work together 24/7 to keep your schedule full and patients engaged.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed appointments. Handles sleep study inquiries, books consultations and sleep tests, and creates patient support requests automatically.

Phone Calls Sleep Study Booking Patient Support
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies patient leads, explains sleep study types and insurance coverage, answers questions about treatment options and appointment availability instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Patient Qualifying Treatment Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized sleep study confirmations, appointment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep patients engaged and compliant.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Patient Intake Assistant
Patient Intake Forms

Pre-fills patient intake forms from CRM data. Guides new patients through sleep history, medication lists, and insurance verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Outreach Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to patients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails post-study care instructions. Coordinates all outbound channels to recover missed appointments and keep patients engaged in their treatment.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with sleep study patients. Sends appointment confirmations, pre-study preparation instructions reminders, and answers questions about sleep tests and CPAP equipment via text—98% open rate.

Study Confirmations Prep Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about sleep disorders. Click, talk, get answers about sleep apnea testing, CPAP therapy, and appointment availability—no typing required. Perfect for mobile users researching sleep treatments.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed patient and referral data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by patient record, appointment type, and referral status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Support Creator
Auto-Created

Patients don't submit support requests—they just call or text. Your AI recognizes patient needs (CPAP equipment issues, prescription refills, billing questions, etc.), creates support tickets, triages by urgency, and notifies the right clinic staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a patient was concerned about treatment, if an equipment issue was reported, if a sleep study was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one patient from phone call to completed sleep study—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM struggling with sleep. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I've been having terrible sleep issues. I need to schedule a sleep study."
AI: "I can help with that. We have overnight sleep study appointments available. Would you like to schedule a consultation first?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Symptoms
Insomnia / Snoring
Insurance
Blue Cross verified
Referral Source
Primary care physician
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, symptoms, insurance information, referral source. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

WED AT 3 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Wednesday at 3 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Sleep Consultation
Alex Chen • Wednesday, March 6 • 3:00 PM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Tuesday
4
Pre-Visit Forms Sent
Medical history questionnaire delivered
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, pre-visit questionnaires, and medical history forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your sleep consultation is confirmed for Wednesday, March 6 at 3:00 PM..."
Pre-Visit Questionnaire
To: alex@email.com
Scheduled
"Please complete this brief medical history form before your consultation..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email and pre-visit forms are already scheduled. No one had to remember to send them.

06
Wednesday, 3:15 PM

SHE FORGOT
TO SHOW UP

Wednesday afternoon, Alex is stuck in a work meeting. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Wednesday, March 6 • 3:00 PM
AC
Alex Chen
Sleep Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + patient data ready
07
Wednesday, 3:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her sleep symptoms, her insurance information. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Thursday, 6:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the sleep consultation yesterday. Would you like to reschedule?"
Alex: "Yes! Can we do next Monday instead?"
Consultation Rescheduled
Monday, March 11 • 2:00 PM
09
Monday, 2:45 PM

SHE NEEDS
A SLEEP STUDY

Alex shows up for the rescheduled consultation. After evaluation, you recommend an overnight sleep study. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: sleep study scheduling emails get queued, pre-study instructions are ready to send, and insurance verification workflows begin. All happening automatically—you're just providing care.

CONSULTATION COMPLETE
Monday, March 11 • 2:00 PM
Sleep Study Recommended
Alex Chen
Sleep study sequence activated
Frontdesk Forms
Sleep Study Intake • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Monday, 3:00 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a sleep study intake form from Frontdesk Forms—already filled with her name, email, and the study type. The AI guides her through medical history and sleep habits questionnaire right on her phone. When she submits it, you're immediately notified. The scheduling process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Intake form submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about what to bring for the sleep study..."
12
Tuesday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about her upcoming sleep study. She has a question about what to bring. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 20, 2024

ALEX COMPLETES
HER SLEEP STUDY

Alex arrives for her overnight sleep study. The system automatically sends post-study instructions, follow-up appointment details, and treatment plan information. Alex's officially on the path to better sleep.

SLEEP STUDY COMPLETE
Overnight Polysomnography • Results pending
14
March 28, 2024 • 7:30 PM

SHE TEXTS
AT 7:30 PM

Alex just got home from work. She has questions: "Are my results ready?" "When can I schedule a follow-up?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Are my sleep study results ready yet?"
AI
"Hi Alex! Your results are ready. We can discuss them at your follow-up appointment. Would you like to schedule that now?"
Alex
"Yes please! What times are available?"
AI
"We have Friday at 2 PM available. I'll book that for you now."
15
April 5, 2024 • 9:30 PM

CPAP MACHINE
QUESTION

Alex started CPAP therapy. It's 9:30 PM on a Sunday and she has questions about her equipment. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, provides troubleshooting guidance, and can schedule an equipment check if needed. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
ISSUE RESOLVED
CPAP Mask Adjustment
Troubleshooting guide sent • Equipment check scheduled if needed
17
May 5, 2024

FOLLOW-UP
REMINDER

There's a 3-month follow-up consultation scheduled. Alex gets notified automatically—email, text, or both, your choice. The system sends appointment reminders, treatment progress updates, compliance reports, and therapy adjustments. Patients stay engaged without you sending individual messages. Everything happens automatically.

Patient Updates
Sent to Alex Chen
APPOINTMENT
3-Month Follow-Up
Monday, May 13 • 2:00 PM • Treatment progress review
COMPLIANCE REPORT
CPAP Usage Summary
Your 90-day compliance report is ready to review
REMINDER
Supply Reorder
Time to reorder your CPAP mask filters and supplies
✓ Patient notified automatically
No manual sending required
TREATMENT SUCCESS
March 15, 2025
Alex Chen
Sleep Apnea Treatment • 95% Compliance
✓ 12 months of successful treatment
Sleep quality improved significantly
Why she stayed engaged
"Always got quick answers, felt supported throughout treatment, loved the automated reminders"
18
March 15, 2025

A YEAR LATER
SHE'S THRIVING

A year later, Alex is sleeping better than ever. She had a great experience—questions were answered instantly, equipment issues were resolved quickly, and she felt supported throughout her treatment journey. The same AI that helped her schedule her first consultation kept her engaged as a patient. That's the full journey: initial contact to consultation to treatment to long-term success.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your sleep medicine clinic

Can it handle after-hours patient calls? +

Yes. The AI answers calls 24/7, screens new patients, checks appointment availability, and schedules sleep consultations—all while your staff is away. No more missed patient inquiries at 2 AM.

How does it handle insurance verification? +

The AI collects insurance information automatically, verifies coverage details, and documents everything in your system. It identifies which sleep studies are covered and informs patients of any out-of-pocket costs before scheduling.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before sleep studies and consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most practice management systems. The AI checks real-time availability and books consultations and sleep studies instantly—no back-and-forth phone tag needed.

How does the patient intake process work? +

After scheduling, patients automatically receive intake forms that are pre-filled with their information. The AI collects sleep history, symptoms, current medications, and referral details. When submitted, you're notified immediately and everything syncs to your EHR.

Does it work with my existing EMR/practice management system? +

Yes. Frontdesk integrates with most systems including Epic, Athenahealth, DrChrono, and others. All data syncs automatically—patient information, appointments, insurance details, and intake forms.

Can it handle multiple clinic locations? +

Absolutely. The AI knows all your clinic locations, provider availability, sleep study schedules, and services offered. It can route calls based on location, handle multi-site inquiries, and manage multiple clinics simultaneously.

What about urgent patient questions and CPAP issues? +

The AI handles common CPAP troubleshooting 24/7, provides equipment guidance, and schedules follow-ups for adjustments. For urgent medical concerns, it immediately escalates to your on-call provider with full patient context.

How much does it cost? +

Pricing is based on your clinic size and call volume. Most sleep medicine clinics see ROI within the first month from reduced no-shows and increased patient conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing sleep study bookings at 2 AM. Start filling appointments while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."