Science Centers AI Receptionist | Automate Visitor Scheduling & Inquiries | Frontdesk

For Science Centers

BOOK MORE
FIELD TRIPS
WHILE YOU SLEEP

Every missed call is a lost school group. Every empty time slot costs revenue. Frontdesk AI answers calls 24/7, books field trips, handles group reservations, and schedules birthday parties—all while your team focuses on visitors.

24/7 Coverage
No Setup Fees

Frontdesk AI

Science Centers

Incoming Call...

Teacher

"Hi, I need to book a field trip for 45 third graders. Do you have availability next month?"

AI Receptionist

"Absolutely! We have Tuesday, March 12th at 10 AM available with the Space Exploration exhibit. Should I reserve that for you?"

✓ Field Trip Booked • 45 Students

The Problem

SCIENCE CENTERS
MISS TOO MANY VISITORS

Teachers call during exhibits, families reach out on weekends, and school groups need immediate answers. Your small team can't keep up, and you're losing visitors every day.

You Miss Calls When Educators Need Answers

A teacher finds your field trip program at 8 PM while planning lessons, calls, and gets voicemail. By the time you return the call, they've already booked with another museum that answered immediately.

The Cost
$8,500/group
Lost per school booking

Your Team Is Drowning in Inquiries

While you're giving a planetarium show, three more calls come in. Membership questions, birthday party bookings, exhibit information—you can't be everywhere at once. Families get frustrated waiting, and you lose bookings.

The Cost
80+ calls/day
Per visitor services staff

Group Visits No-Show and You Lose Revenue

You schedule a school group, prepare educational materials, and staff up. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted preparation and lost admission revenue.

The Cost
25% no-show
Rate for group bookings
$127K
Lost annually in missed group bookings
55%
Of inquiries happen after hours
2 weeks
Average time to confirm field trips

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to completed visit

24/7 Visitor Chat

Families visit your science center website at any hour. Frontdesk Chat answers instantly, provides exhibit information, checks showtimes, and books group visits—all without human intervention.

  • Automatically extracts group size, visit date, and exhibit interests
  • Checks real-time availability for planetarium shows and workshops
  • Books field trips directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need to book a field trip for 45 students. Do you have availability next week?"
AI
"Yes! We have Tuesday, March 12 at 10:00 AM available. That includes a planetarium show and hands-on lab session. Would you like to book it?"
"Perfect! Let's book it."
Field Trip Booked ✓
Tuesday, March 12 • 10:00 AM • 45 students
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at the Science Center. How can I help you today?"
Caller: "What time does the dinosaur exhibit close today?"
AI: "The dinosaur exhibit is open until 6:00 PM today. Would you like to reserve tickets or learn about our planetarium show?"
✓ Visitor Info Provided • CRM Updated

AI Phone Receptionist

Every call is answered instantly—exhibit inquiries, membership questions, birthday party bookings, group visit requests. The AI understands context, provides accurate information, schedules visits, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books field trips, memberships, and birthday parties automatically
  • Recognizes members from CRM and references past visits

Smart Outbound Follow-ups

When groups cancel or don't show up for field trips, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their student count and grade level preferences, and books a new visit—all while updating your CRM and calendar.

  • Automatically detects cancellations and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules field trips and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from the Science Center. I noticed your field trip for 45 students was postponed. Would you like to reschedule?"
Sarah: "Yes! Can we do next Thursday instead?"
✓ Field Trip Rescheduled
Thursday, March 21 • 10:00 AM • 45 students
Frontdesk CRM
Organization
Oakwood Elementary School
Contact Name
Sarah Chen, 5th Grade Teacher
Group Size
45 students • Grade 5
Source
Web Chat • 2:14 AM
Status
Field Trip Booked

Unified CRM

Every interaction—chat, call, field trip booking, membership inquiry, birthday party request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every school, family, and member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed visit
  • Syncs with calendar, bookings, and all systems

Marketing Automation

Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, visit reminders, and membership renewal sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-visit email sequence
Reminder SMS scheduled
Post-visit feedback ready
Membership offer queued
AI Email Agent
Coming Soon
Pre-Visit Email
"Hi Sarah! Your field trip for 45 students is confirmed for Tuesday. Here's what to expect when you arrive..."
Reminder Email
"Just a friendly reminder about your field trip tomorrow at 10:00 AM. We can't wait to see your students!"

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, post-visit feedback requests, and membership renewal sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on visitor behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart field trip request forms that pre-fill from CRM data and guide teachers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and preparation workflows.

  • Pre-filled with CRM data (school, contact, group size)
  • AI-guided completion for learning objectives and special needs
  • Automatically triggers outbound workflows on submission
AI Form
Field Trip Request
Pre-filled Fields
✓ School Name, Contact, Group Size (from CRM)
AI-Guided Fields
→ Grade Level & Subject
→ Learning Objectives
→ Special Accommodations
What Happens Next
You're notified immediately and confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR SCIENCE CENTERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your science center. Each agent handles different tasks—answering calls, booking field trips, handling visitor inquiries. They work together 24/7 to maximize attendance and engagement.

TIER 1.00

AI Receptionist Teammate

24/7 Front Desk
24/7 Available

Answers every call instantly—no voicemail, no missed field trips. Handles visitor inquiries, books group visits and school programs, and creates facility support tickets automatically.

Phone Calls Visit Booking Support Tickets
TIER 1.00

Website Chat Teammate

Live Chat Engagement
Always Online

Engages website visitors, answers questions about exhibits and programs, provides admission pricing and hours instantly. Books field trips and birthday parties, captures group coordinator info—all through your website chat, 24/7.

Visitor Engagement Exhibit Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized field trip confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep schools and groups engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Teammate

Booking Assistant
Group Reservations

Pre-fills group reservation forms from visitor data. Guides teachers through field trip requirements and head count verification. Triggers automation workflows when bookings are confirmed.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outreach Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to visitors at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups to educators, and emails nurturing sequences. Coordinates all outbound channels to recover missed bookings and keep schools engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with visitors and group coordinators. Sends event confirmations, program reminders, and answers questions about exhibits via text—98% open rate.

Event Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about exhibits and programs. Click, talk, get answers about admission prices, special events, and planetarium shows—no typing required. Perfect for mobile users planning their visit.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and group data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by program, booking, and visitor status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Visitors don't submit tickets—they just call or text. Your AI recognizes facility issues (exhibit malfunction, HVAC problems, etc.), creates tickets, triages by urgency, and notifies the right facilities staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a visitor was dissatisfied, if a facility issue was reported, if a school group was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one visitor from inquiry call to membership signup—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning tomorrow's field trip. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm planning a field trip for 30 students. Do you have availability next Friday?"
AI: "Yes! We have group slots available next Friday. Would you like the 10 AM or 1 PM planetarium show?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Group Type
School / 30 Students
Interest
Planetarium Show
Preferred Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, school group of 30 students, planetarium show interest, March 15th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

FRI AT 10 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Friday at 10 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Group Visit - Planetarium
Alex Chen • 30 Students • Friday, March 9 • 10:00 AM
Automation Sequence
1
Visit Booked
Trigger detected in CRM
2
Confirmation Email Sent
Visit confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Thursday
4
Follow-Up Queued
Post-visit email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and registration forms—all happening automatically.

Inbox
2 New
Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your group visit is confirmed for Friday, March 9 at 10:00 AM. Here's what to expect..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your planetarium visit tomorrow! We're excited to welcome your students..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to lesson planning. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.

06
Friday, 10:15 AM

THEY FORGOT
TO SHOW UP

Friday morning, Alex's students have a surprise assembly. She completely forgot to call and reschedule. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Friday, March 9 • 10:00 AM
AC
Alex Chen
Group Visit - Planetarium
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Friday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 30-student group, her planetarium interest. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished teaching for the day. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed your group on Friday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed your group for the planetarium show on Friday. Would you like to reschedule?"
Alex: "Yes! Can we do next Friday instead?"
Visit Rescheduled
Friday, March 16 • 10:00 AM
09
Friday, 11:30 AM

THE KIDS
LOVED IT

Alex brings her students for the rescheduled visit. They love the planetarium show. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the membership form is ready to send, and annual pass promotions begin. All happening automatically—you're just welcoming visitors.

VISIT COMPLETE
Friday, March 16 • 10:00 AM
Planetarium Show
Alex Chen - 30 Students
Post-visit sequence activated
Frontdesk Forms
Membership Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Friday, 11:45 AM

HER PHONE BUZZES
IN THE PARKING LOT

Alex just finished the visit. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the pass type she discussed. The AI guides her through payment and family member information right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Membership submitted
AI
"I remember your visit! How can I help?"
Alex
"Question about parking for members..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, planning her next visit to the center. She has a question about member parking. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX BECOMES
A MEMBER

With all her questions answered, Alex completes her membership. The system automatically sends welcome emails, member benefits guide, and event invitations. Alex's officially a member.

MEMBERSHIP ACTIVE
Family Annual Pass • Unlimited Visits
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just got home from work. She has questions: "What time does the robot exhibit close?" "Are there summer science camps?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time does the robot exhibit close?"
AI
"Hi Alex! The Robot Revolution exhibit is open until 5 PM daily. As a member, you get early access at 9 AM!"
Alex
"Do you have summer science camps?"
AI
"Yes! Summer camps run June-August. Members get 20% off. Would you like the registration link?"
15
April 15, 2024 • 8:30 PM

HER PASS
WON'T SCAN

Alex's membership pass won't scan at the entrance. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and sends a digital backup pass. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Membership Pass Issue
Digital backup sent • Physical card replacement ordered
17
May 5, 2024

SPACE NIGHT
THIS SAT

There's a special Space Night event this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, exhibit updates, program reminders, and member news. Members stay informed without you sending individual messages. Everything happens automatically.

Member Event
Sent to All Members
EVENT
Space Night
Saturday, May 10 • 7:00 PM • Planetarium
ANNOUNCEMENT
New Exhibit Opening
Ocean Explorers exhibit opens Memorial Day!
REMINDER
Summer Camp Registration
Early bird discount ends this Friday
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Chen
Family Annual Pass • Unlimited Visits
✓ Renewed for 12 months
Same benefits, same great access
Why she renewed
"Kids love the exhibits, got instant help when needed, never missed an event notification"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—questions were answered instantly, events kept her family engaged, and she felt supported. The same AI that helped her book the first visit kept her happy as a member. That's the full journey: inquiry to visit to membership to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your science center

Can it handle after-hours visitor inquiries? +

Yes. The AI answers calls 24/7, provides exhibit information, checks availability for group tours and planetarium shows, and books reservations—all while your team is away. No more missed bookings after closing time.

How does it handle school group bookings? +

The AI schedules educational programs automatically, collects all details (grade level, student count, curriculum focus, special needs), and coordinates with your education team. It can also send pre-visit materials and answer common teacher questions.

Does it reduce group tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before scheduled visits. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed group bookings.

Can it book programs directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for exhibits, theaters, and classrooms and books programs instantly—no back-and-forth emails needed.

How does the membership registration work? +

After inquiries, interested visitors automatically receive membership information that's personalized to their needs. The AI explains benefits, pricing tiers, and special offers. When they're ready to join, you're notified immediately to complete the registration.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Altru, Tessitura, Acumen, and other visitor management platforms. All data syncs automatically—visitor inquiries, group bookings, memberships, and event registrations.

Can it handle multiple facilities or locations? +

Absolutely. The AI knows all your locations, exhibit schedules, program availability, and special events. It can route calls based on facility, handle multi-site inquiries, and manage reservations across your entire network simultaneously.

What about special events and private rentals? +

The AI handles event inquiries 24/7, provides information about venue capacity and catering options, and collects initial details. For high-value bookings or custom requests, it immediately alerts your events team to follow up personally.

How much does it cost? +

Pricing is based on your facility size and call volume. Most science centers see ROI within the first month from increased group bookings and membership conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing group bookings after hours. Start filling exhibits while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."