Every empty room costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books safaris, handles guest inquiries, and confirms reservations—all while your team sleeps.
For Safari Lodges
Incoming Call...
Guest
"Hi, I'm looking for a luxury tent for 4 guests in July. Do you have availability?"
AI Receptionist
"Yes! Our Acacia Suite is available—sleeps 4, private deck with waterhole views. Would you like me to hold those dates?"
✓ Reservation Confirmed • Acacia Suite
You're losing thousands every day your rooms sit empty. International guests call from different time zones, no-shows waste your safari slots, and your team can't keep up with inquiries.
A family in London finds your lodge at 2 AM your time, calls, and gets voicemail. By the time you're awake, they've already booked with another safari lodge that answered instantly.
While you're guiding a safari drive, five more calls come in. Safari package questions, dietary restrictions, game drive bookings, transfer arrangements—you can't be everywhere at once. Guests get frustrated waiting, and you lose reservations.
You hold suites, arrange safari vehicles, and coordinate staff. They cancel last minute. You send one follow-up email that gets ignored. That's it—they're gone. No rebooking, no recovery, just empty rooms during peak season.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Guests visit your safari lodge website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available accommodations, and confirms bookings—all without human intervention.
Every call is answered instantly—facilities requests, booking inquiries, safari questions. The AI understands context, creates service tickets, schedules safari activities, and escalates to humans only when needed.
When booking confirmations lapse, Frontdesk Outbound automatically calls to secure the reservation. The AI references the original chat conversation, knows their preferences, and confirms the booking—all while updating your reservation system and calendar.
Every interaction—chat, call, booking, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and inquiry.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, pre-arrival reminders, and post-stay sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, safari briefings, check-in reminders, and post-stay sequences—all orchestrated by Marketing Automation.
Smart booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and pre-arrival workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your safari lodge. Each agent handles different tasks—answering calls, booking game drives, handling guest requests. They work together 24/7 to keep your safari lodge fully booked.
Answers every call instantly—no voicemail, no missed safari bookings. Handles reservation inquiries, books game drives and bush walks, and creates guest service requests automatically.
Qualifies safari guests, shows available accommodations and safari packages, answers questions about wildlife viewing, activities, and booking dates instantly. Books safari experiences and captures guest info—all through your website chat, 24/7.
Sends personalized safari booking confirmations, arrival reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged and excited about their safari adventure.
Pre-fills safari booking forms from CRM data. Guides guests through dietary preferences, special requests, and safari package selection. Triggers automation workflows when reservation submitted.
Automatically reaches out to potential safari guests at the right time. Makes outbound calls to inquiries, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to convert inquiries into confirmed bookings.
Handles two-way SMS conversations with safari guests and potential visitors. Sends safari activity confirmations, arrival reminders, and answers questions about wildlife viewing and available experiences via text—98% open rate.
Lets website visitors speak directly to your website about available safari packages. Click, talk, get answers about pricing, wildlife viewing seasons, and accommodations—no typing required. Perfect for mobile users planning their safari adventure.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by safari package, accommodation type, and booking status.
Guests don't submit tickets—they just call or text. Your AI recognizes guest service issues (room concerns, activity changes, dietary requests), creates service tickets, triages by urgency, and notifies the right lodge staff automatically.
Watches every conversation and alerts you when it matters. If a guest expressed concerns, if a special request was made, if a safari booking was confirmed—you know instantly.
Follow one guest from midnight inquiry to confirmed booking—see how every system works together
Alex calls late at night planning her African safari. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 4-guest party, $850 budget, July 15-22 dates. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds tomorrow at 2 PM, and books the viewing call. Instant confirmation—no waiting.
The moment the viewing call is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes to sleep excited. Meanwhile, a reminder email is already scheduled for tomorrow morning. No one had to remember to send it.
Monday afternoon, Alex is stuck in a meeting. She completely forgot about the viewing call. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the late night phone call, her 4-guest party, her $850 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from Sunday night. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex joins the rescheduled viewing call. She loves Acacia Suite. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-call follow-up emails get queued, the booking form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the lodge.
Alex just finished the viewing call. She's still at her desk when her phone buzzes. It's a booking form from Frontdesk Forms—already filled with her name, email, and the lodge she just saw. The AI guides her through travel details and dietary preferences right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her safari. She has a question about the included activities. She calls. The AI answers instantly, recognizes her from your CRM, remembers her viewing call and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex confirms the booking. The system automatically sends welcome emails, pre-arrival instructions, and safari guides. Alex's officially coming to your lodge.
Alex is packing for her trip. She has questions: "What time is check-in?" "What should I bring for the game drives?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex forgot her binoculars at home. She's already at the lodge. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, creates a guest services ticket, and arranges a loaner pair for her afternoon game drive. Alex doesn't have to hunt down staff or wait at reception. She just asks, and it's handled.
There's a special bush dinner under the stars tonight. Alex gets notified automatically—email, text, or both, your choice. The system sends lodge announcements, event reminders, activity updates, and community news. Guests stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex books again. She had an amazing experience—requests were handled instantly, questions were answered 24/7, and she felt completely taken care of. The same AI that helped her book the lodge kept her delighted as a guest. That's the full journey: inquiry to guest to loyal returning visitor.
Everything you need to know about using Frontdesk for your safari lodge
Yes. The AI answers calls 24/7, checks room availability, discusses safari packages, and books reservations—even when your front desk is closed. No more missed bookings from international time zones.
The AI captures all guest preferences including dietary restrictions, room preferences, special occasions, and accessibility needs. This information is automatically logged and shared with your hospitality team before arrival.
Yes. The system automatically sends booking confirmations, pre-arrival information, and reminders about safari schedules. It can also reach out to guests who are considering canceling—helping you maintain occupancy rates.
Yes. The AI integrates with your booking calendar to schedule game drives, bush walks, spa treatments, and special excursions. It checks guide availability and vehicle capacity in real-time—no double bookings.
The AI qualifies guests, discusses room options and safari packages, and collects all necessary information including arrival details and group size. Once guests confirm, it processes deposits and sends comprehensive pre-arrival information automatically.
Yes. Frontdesk integrates with most hospitality management systems including Cloudbeds, Little Hotelier, RMS, and others. All guest data, reservations, and activity bookings sync automatically across platforms.
Absolutely. The AI can communicate in multiple languages, understands different time zones for scheduling, and knows currency conversions. It can also provide information about visa requirements and travel logistics to your lodge.
The AI handles routine guest requests 24/7, from extra towels to activity changes. For medical emergencies or urgent safety issues, it immediately escalates to your on-site staff or emergency contacts with full details.
Pricing is based on your lodge size and call volume. Most safari lodges see ROI within the first month from increased direct bookings and reduced cancellations. Contact us for a custom quote tailored to your property.
Stop missing safari bookings at 2 AM. Start confirming reservations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."