Every empty session costs money. Every missed call is a lost party booking. Frontdesk AI answers calls 24/7, books parties, handles skate rentals, and fills sessions—all while your team sleeps.
For Roller Skating Rinks
Incoming Call...
Customer
"Hi, I want to book a birthday party for 15 kids. What packages do you have?"
AI Receptionist
"Perfect! Our Ultimate Party Package includes 2 hours of skating, skate rentals, party room, and pizza for $350. Available Saturday at 2 PM?"
✓ Party Booked • Saturday 2 PM
You're losing party bookings and open skate revenue every day. Families call during sessions when you can't answer, no-shows empty your floor, and your staff can't handle the phone volume during peak hours.
A mom wants to book a birthday party while you're managing a Friday night session with 200 skaters. She calls, gets no answer, and books with the rink across town. By the time you see the missed call, that $800 party is gone.
While you're lacing up skates for kids, the phone rings with party questions, group rate inquiries, and session time requests. Your floor staff can't manage the crowd and answer calls. Customers get frustrated waiting, and you lose bookings.
You block off your party room, prepare the space, and reserve staff for a birthday party. They don't show. You send one text reminder that gets ignored. That's it—they're gone. No deposit collected, no recovery, just an empty party room and lost revenue on your busiest day.
One AI workforce that handles every touchpoint—from first inquiry to booked party
Parents visit your rink website at any hour looking to book parties or sessions. Frontdesk Chat answers instantly, checks skate availability, shows open time slots, and books reservations—all without human intervention.
Every call is answered instantly—party bookings, session times, skate rentals, special events. The AI understands context, reserves equipment, schedules parties, and escalates to humans only when needed.
When party reservations aren't confirmed, Frontdesk Outbound automatically calls to finalize details. The AI references the original chat conversation, knows their party size and preferences, and completes the booking—all while updating your CRM and calendar.
Every interaction—chat, call, party booking, skate rental—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and their visit history.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, party reminders, and promotional sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Party confirmations, reminders, follow-ups, and promotional sequences—all orchestrated by Marketing Automation.
Smart party booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and party planning workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your skating rink. Each agent handles different tasks—answering calls, booking party reservations, handling skate rental questions. They work together 24/7 to keep your rink packed and your customers happy.
Answers every call instantly—no voicemail, no missed party bookings. Handles skating session inquiries, books birthday parties, and answers questions about skate rentals, open skate hours, and group rates automatically.
Qualifies party leads, shows available time slots and party packages, answers questions about skating lessons, group rates, and special events instantly. Books birthday parties and captures contact info—all through your website chat, 24/7.
Sends personalized party confirmations, skating lesson reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send special event promotions at the right time to keep skaters engaged and coming back.
Pre-fills party booking forms from CRM data. Guides customers through selecting party packages, food options, and skate rentals. Triggers automation workflows when bookings are confirmed for seamless event coordination.
Automatically reaches out to party inquiries at the right time. Makes outbound calls to no-show party hosts, sends personalized SMS follow-ups about upcoming sessions, and emails promotional sequences for special events. Coordinates all outbound channels to recover lost bookings and keep customers coming back to skate.
Handles two-way SMS conversations with party customers and regular skaters. Sends party confirmations, skating lesson reminders, and answers questions about session times, skate sizes, and group rates via text—98% open rate.
Lets website visitors speak directly to your website about party packages and skating sessions. Click, talk, get answers about pricing, availability, and special events—no typing required. Perfect for parents on mobile browsing party options for their kids.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed party booking and customer data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by party date, skater count, and booking status.
Customers don't submit tickets—they just call or text. Your AI recognizes facility issues (broken skates, sound system problems, floor damage, etc.), creates tickets, triages by urgency, and notifies the right facility staff automatically.
Watches every conversation and alerts you when it matters. If a party host was frustrated, if a facility issue was reported, if a large group booking was made—you know instantly.
Follow one skater from phone call to birthday party booking—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, birthday party request, 20 kids, $450 budget, March 16th at 2 PM. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books it. Instant confirmation—no waiting.
The moment the party is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and party details—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning the party. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is stuck in traffic. She completely forgot about the party. You're at the front desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party request, her 20-kid party plan. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her errands. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule the party?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled party. The kids had an amazing time. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-party thank you emails get queued, feedback requests are ready to send, and membership offer workflows begin. All happening automatically—you're just focused on making the party memorable.
Alex just finished the party. She's walking to her car when her phone buzzes. It's a membership registration form from Frontdesk Forms—already filled with her name, email, and the family pass you just discussed. The AI guides her through emergency contact and waiver sections right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.
Alex is at work, thinking about bringing the kids back for open skate. She has a question about the hours. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her family membership activated, Alex brings the kids every weekend. The system automatically tracks visits, sends special event reminders, and offers birthday party discounts. Alex is officially a loyal customer.
Alex is planning a visit for tomorrow. She has questions: "Do you rent skates for toddlers?" "What are your lesson times?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through your website.
Alex's son broke a buckle on his rental skates. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service request, and arranges a replacement pair for their next visit. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a Disco Skate Night this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends rink announcements, event reminders, special hours, and community news. Customers stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex books another party. She had an incredible experience—questions were answered instantly, the kids love coming to skate, and she feels valued as a member. The same AI that helped her book the first party kept her engaged all year long. That's the full journey: first-time caller to loyal member to repeat customer.
Everything you need to know about using Frontdesk for your roller skating rink
Yes. The AI answers calls 24/7, takes party reservations, checks rink availability, and books skating sessions—all while your team sleeps. No more missed party bookings at 10 PM.
The AI answers questions about skate sizes, rental pricing, and availability automatically. It collects shoe sizes, special requests (rollerblades vs. quad skates), and can reserve equipment in advance for large groups.
Yes. The system automatically sends confirmation emails and reminder texts before parties and group events. When cancellations happen, it immediately reaches out to reschedule—recovering up to 40% of missed bookings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time rink availability and books birthday parties, group events, and skating lessons instantly—no back-and-forth emails needed.
After initial inquiries, customers automatically receive party package details with pricing, food options, and add-ons. The AI guides them through selecting party rooms, guest counts, and special requests. When they book, you're notified immediately.
Yes. Frontdesk integrates with most booking platforms including Square, Mindbody, Perfect Mind, and others. All data syncs automatically—party reservations, open skate sessions, lesson bookings, and customer information.
Absolutely. The AI knows all your lesson schedules, instructor availability, skill levels, and pricing. It can register students for beginner through advanced classes, handle multi-week session bookings, and answer questions about lesson progression.
The AI handles inquiries for private rink rentals, corporate events, and special theme nights 24/7. It provides pricing information, checks availability for large groups, and can coordinate with your event planning team for custom packages.
Pricing is based on your rink size and call volume. Most skating rinks see ROI within the first month from increased party bookings and reduced no-shows. Contact us for a custom quote.
Stop missing party bookings at 2 AM. Start filling your rink while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.