Retail Space Leasing AI Receptionist | Automate Tours & Tenant Inquiries | Frontdesk

FILL YOUR
VACANT RETAIL SPACES
WHILE YOU SLEEP

Every empty retail space costs money. Every missed call is a lost tenant. Frontdesk AI answers calls 24/7, books showings, handles inquiries, and closes leases—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Retail Space Leasing

Incoming Call...

Prospective Tenant

"Hi, I'm looking for retail space downtown. Do you have anything available around 2,000 sq ft?"

AI Receptionist

"Yes! We have 1,850 sq ft available at Main Street Plaza—prime corner location, $4,500/month. Would you like to schedule a showing?"

✓ Showing Booked • Main Street Plaza

The Problem

RETAIL SPACE LEASING
LOSES TENANTS DAILY

You're losing revenue every day your retail spaces sit empty. Business owners call after hours, site visit no-shows waste your time, and your leasing team can't keep up. There's a better way.

You Miss Calls When It Matters Most

A business owner finds your retail space listing at 10 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already signed a lease with a competitor who answered immediately.

The Cost
$8,500/month
Lost per vacant retail space

Your Team Is Drowning in Calls

While you're conducting a site walkthrough, three more calls come in. Lease inquiries, space availability questions, tenant support requests—you can't be everywhere at once. Business owners get frustrated waiting, and you lose deals to faster competitors.

The Cost
60+ calls/day
Per leasing agent

Site Visits No-Show and You Lose Them Forever

You clear your schedule, prepare the retail space, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another vacant storefront costing you money.

The Cost
35% no-show
Rate industry average
$102,000
Lost annually per vacant retail space
45%
Of inquiries happen after business hours
6 weeks
Average time to lease a retail space

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed lease agreement

24/7 Retail Space Inquiry Chat

Retailers browse your available spaces at any hour. Frontdesk Chat answers instantly, qualifies prospects, shows available retail locations, and books property viewings—all without human intervention.

  • Automatically extracts square footage needs, budget, and location preferences
  • Checks real-time availability across your retail portfolio
  • Books property viewings directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for 2,500 sq ft retail space in downtown. What's available?"
AI
"I have 340 Main Street available—2,800 sq ft ground floor retail with high foot traffic, $8,500/month. Would you like to schedule a viewing?"
"Yes! This Saturday works."
Viewing Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "The HVAC system isn't working at 340 Main Street..."
AI: "I'll create a service request right away. Can you confirm which retail space?"
✓ Service Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—tenant service requests, viewing inquiries, lease questions. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service tickets automatically
  • Recognizes retail tenants from CRM and references past interactions

Smart Outbound Follow-ups

When prospects no-show for property viewings, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their space requirements, and books a new viewing—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules viewings and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the 340 Main Street viewing on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Viewing Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Chen
Space Requirements
2,500-3,000 sq ft • $8,500/month max
Target Opening Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Viewing Scheduled

Unified CRM

Every interaction—chat, call, viewing, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every retail prospect and tenant.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to lease execution
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire retail prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-viewing email sequence
Reminder SMS scheduled
Post-viewing follow-up ready
Lease application form queued
AI Email Agent
Coming Soon
Pre-Viewing Email
"Hi Alex! Your viewing for 340 Main Street is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your property viewing tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-viewing confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on prospect behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart lease applications that pre-fill from CRM data and guide retail prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and approval workflows.

  • Pre-filled with CRM data (name, email, space requirements)
  • AI-guided completion for business details and financial verification
  • Automatically triggers outbound workflows on submission
AI Form
Retail Lease Application
Pre-filled Fields
✓ Name, Email, Space (from CRM)
AI-Guided Fields
→ Business Details
→ Financial Verification
What Happens Next
You're notified immediately and qualification begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR RETAIL SPACE LEASING AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your retail portfolio. Each agent handles different tasks—answering calls, scheduling showings, handling tenant inquiries. They work together 24/7 to fill your vacant retail spaces faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed showings. Handles leasing inquiries, books space viewings, and creates tenant service tickets automatically.

Phone Calls Showing Booking Tenant Support
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies retail tenant leads, shows available spaces and lease rates, answers questions about square footage and lease terms instantly. Books space viewings and captures contact info—all through your website chat, 24/7.

Lead Qualifying Space Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized space viewing confirmations, lease signing reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep retail tenant prospects engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Application Assistant
Lease Applications

Pre-fills commercial lease applications from CRM data. Guides retail tenant prospects through business verification and financial documentation. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to retail tenant prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with retail tenant prospects and current tenants. Sends viewing confirmations, lease signing reminders, and answers questions about available spaces via text—98% open rate.

Viewing Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available retail spaces. Click, talk, get answers about lease rates, square footage, and location details—no typing required. Perfect for mobile users browsing commercial properties.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed retail tenant prospect and current tenant data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by property, space, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Tenants don't submit tickets—they just call or text. Your AI recognizes facility issues (broken HVAC, lighting problems, parking lot repairs), creates tickets, triages by urgency, and notifies the right facilities staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a tenant prospect was frustrated, if a facility issue was reported, if a space viewing was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one retail business owner from phone call to signed lease—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM from Los Angeles. She's opening a boutique clothing store and needs retail space. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for retail space for a clothing boutique. Around 1,200 square feet. Do you have anything available?"
AI: "Yes! We have Suite 204 available—1,200 SF, $4,500/month, high foot traffic area. Would you like to schedule a viewing?"
Frontdesk CRM
Alex Rodriguez
Active
Phone
(555) 123-4567
Business Type
Clothing Boutique
Square Footage
1,200 SF
Budget
$4,500/mo
Target Opening
June 1, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, boutique concept, 1,200 SF requirement, $4,500 budget, June 1st target opening. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the space viewing. Instant confirmation—no waiting.

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Suite 204 Viewing
Alex Rodriguez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Viewing Booked
Trigger detected in CRM
2
Confirmation Email Sent
Viewing details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-viewing email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the viewing is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and lease application forms—all happening automatically.

Inbox
2 New
Space Viewing Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your viewing for Suite 204 is confirmed for Saturday, March 9 at 11:00 AM..."
Viewing Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your space viewing tomorrow! We're excited to show you Suite 204..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning her boutique. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at a supplier meeting across town. She completely forgot about the viewing. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AR
Alex Rodriguez
Suite 204 Viewing
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her boutique concept, her 1,200 SF requirement, her $4,500 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her supplier meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your viewing?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Suite 204 viewing on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Viewing Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE SPACE

Alex shows up for the rescheduled viewing. She loves the space—perfect foot traffic, great visibility, ideal layout for her boutique. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-viewing follow-up emails get queued, the lease application form is ready to send, and tenant qualification workflows begin. All happening automatically—you're just showing the space.

VIEWING COMPLETE
Saturday, March 16 • 2:00 PM
Suite 204
Alex Rodriguez
Post-viewing sequence activated
Frontdesk Forms
Commercial Lease Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the viewing. She's walking to her car when her phone buzzes. It's a commercial lease application from Frontdesk Forms—already filled with her name, email, and the space she just saw. The AI guides her through business financials and credit verification right on her phone. When she submits it, you're immediately notified. The tenant qualification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Viewing completed • Application submitted
AI
"I remember your viewing! How can I help?"
Alex
"Question about the parking availability..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at her current store location, thinking about the new space. She has a question about parking for her customers. She calls. The AI answers instantly, recognizes her from your CRM, remembers her viewing and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
April 15, 2024

ALEX SIGNS
HER LEASE

With all questions answered and financials approved, Alex signs the commercial lease. The system automatically sends welcome emails, move-in instructions, and buildout coordination guides. Alex's officially opening her boutique.

LEASE SIGNED
Suite 204 • $4,500/month
14
May 5, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just started her buildout. She has questions: "How do I get access to the loading dock?" "What are the building hours for contractors?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I get loading dock access?"
AI
"Hi Alex! Here's the loading dock guide: [link]. You'll need to reserve a time slot..."
Alex
"What are the building hours for contractors?"
AI
"Contractor hours are 7 AM - 7 PM weekdays. Building security code is 2045. Welcome to the building!"
15
June 15, 2024 • 8:30 PM

THE AC
STOPPED WORKING

Alex's air conditioning stopped working during a heat wave. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules emergency HVAC service for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
HVAC Emergency - Suite 204
Scheduled: Monday, 9:00 AM
17
July 10, 2024

PROPERTY MIXER
THIS THURS

There's a retail tenant networking event this Thursday. Alex gets notified automatically—email, text, or both, your choice. The system sends building announcements, event reminders, maintenance updates, and property news. Tenants stay informed without you sending individual messages. Everything happens automatically.

Property Event
Sent to All Tenants
EVENT
Retail Tenant Mixer
Thursday, July 15 • 6:00 PM • Common Area
ANNOUNCEMENT
Parking Lot Resurfacing
Scheduled for next weekend - plan accordingly
REMINDER
Property Inspection
Annual fire safety inspection scheduled this month
✓ All tenants notified
No manual sending required
LEASE RENEWED
April 15, 2025
Alex Rodriguez - Boutique
Suite 204 • $4,500/month
✓ Renewed for 24 months
Same space, same terms
Why she renewed
"Incredibly responsive to any issues, always got quick answers, building management made running my business so easy"
18
April 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. Her boutique is thriving, and she had a great experience—service requests were always handled quickly, questions were answered instantly, and she felt supported every step of the way. The same AI that helped her find the space kept her happy as a tenant. That's the full journey: prospect to tenant to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your retail properties

Can it handle after-hours retail inquiries? +

Yes. The AI answers calls 24/7, qualifies retail tenants, checks space availability, and books site visits—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle tenant service requests? +

The AI creates service tickets automatically, collects all details (suite number, issue description, urgency), and routes them to your facilities team. Emergency requests like HVAC failures or water leaks can be escalated immediately.

Does it reduce site visit no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before showings. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book site visits directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books showings instantly—no back-and-forth emails needed.

How does the tenant application work? +

After site visits, prospects automatically receive a lease application that's pre-filled with their business info from the CRM. The AI guides them through business financial verification and credit checks. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including CoStar, LoopNet, VTS, and other commercial real estate platforms. All data syncs automatically—prospects, showings, applications, and service requests.

Can it handle multiple retail centers or portfolios? +

Absolutely. The AI knows all your retail centers, suite availability, lease rates, and property amenities. It can route calls based on location, handle portfolio-wide inquiries, and manage multiple properties simultaneously.

What about tenant emergencies and after-hours issues? +

The AI handles tenant emergencies 24/7, verifies tenant identity, and can coordinate with on-site property management or contractors. For critical issues like gas leaks or security concerns, it immediately escalates to your on-call team.

How much does it cost? +

Pricing is based on your portfolio size and call volume. Most commercial brokers see ROI within the first month from reduced no-shows and increased lease signings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing retail space inquiries at 2 AM. Start booking walkthroughs while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."