Every empty bed costs money. Every missed call is a lost patient. Frontdesk AI answers calls 24/7, schedules admissions, handles therapy inquiries, and completes intake—all while your team sleeps.
For Rehabilitation Centers
Incoming Call...
Family Member
"Hi, my father needs post-stroke rehab. Do you have any beds available?"
AI Receptionist
"Yes! We have a private room available in our stroke recovery wing. Would you like to schedule a facility tour and assessment?"
✓ Tour Scheduled • Room 204
You're losing patients every day beds sit empty. Families call during emergencies at all hours, no-shows disrupt therapy schedules, and your staff can't keep up with intake coordination.
A family member calls at 9 PM after hospital discharge, desperate to find post-surgery rehabilitation. They get voicemail. By morning, they've already admitted their loved one to a facility that answered immediately.
While you're conducting a facility tour, three admission inquiries come in. Insurance verification, therapy scheduling, family consultations—you can't manage it all simultaneously. Anxious families get frustrated waiting, and you lose admissions.
Your therapists prepare treatment plans, block time slots, and wait. The patient doesn't show. You send one reminder text that gets ignored. That's it—therapy progress stalls, recovery delays, and your schedule has costly gaps.
One AI workforce that handles every touchpoint—from first inquiry to completed admission
Families visit your rehabilitation center website at any hour. Frontdesk Chat answers instantly, qualifies patients, explains therapy programs, and schedules assessments—all without human intervention.
Every call is answered instantly—therapy rescheduling, admission inquiries, insurance questions. The AI understands context, updates schedules, coordinates with care teams, and escalates to staff only when needed.
When families miss assessments, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry, knows their loved one's needs, and books a new assessment—all while updating your patient management system and calendar.
Every interaction—chat, call, assessment, therapy session—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient and family member.
Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-assessment confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart admission forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for verification and insurance approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your rehabilitation center. Each agent handles different tasks—answering calls, scheduling therapy sessions, handling patient inquiries. They work together 24/7 to keep your admissions pipeline full and patients supported.
Answers every call instantly—no voicemail, no missed admissions inquiries. Handles therapy session questions, schedules facility tours, and creates patient support requests automatically.
Qualifies patient and family inquiries, explains therapy programs and insurance coverage, answers questions about amenities and admission timeline instantly. Schedules facility tours and captures contact info—all through your website chat, 24/7.
Sends personalized facility tour confirmations, admission reminders, and follow-up emails to families automatically. Coordinates with Marketing Automation to send at the right time to keep prospective patients engaged throughout their decision process.
Pre-fills patient intake forms from CRM data. Guides families through medical history, insurance verification, and therapy goals. Triggers automation workflows when submitted to streamline admissions.
Automatically reaches out to families at the right time. Makes outbound calls to no-show tour appointments, sends personalized SMS follow-ups to admission inquiries, and emails nurturing sequences for decision-making families. Coordinates all outbound channels to recover lost leads and keep prospective patients engaged.
Handles two-way SMS conversations with families and current patients. Sends facility tour confirmations, admission appointment reminders, and answers questions about therapy programs and insurance via text—98% open rate for time-sensitive updates.
Lets families speak directly to your website about therapy programs and admission options. Click, talk, get answers about insurance coverage, visiting hours, and specialized care—no typing required. Perfect for mobile users researching rehabilitation centers in urgent situations.
Automatically updates your Frontdesk CRM with every family interaction. All your AI agents feed patient inquiry and admission data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by patient status, therapy program, and admission timeline.
Patients and families don't submit support requests—they just call or text. Your AI recognizes patient needs (room temperature issues, therapy schedule questions, billing inquiries), creates internal support tickets, triages by urgency, and notifies the right staff department automatically.
Watches every conversation and alerts you when it matters. If a family expressed concerns about care quality, if a patient needs immediate attention, if a facility tour was scheduled—you know instantly so your admissions and care teams can respond appropriately.
Follow one family from urgent call to successful recovery—see how every system works together
Alex calls at 2 AM about her mother's post-hospital care. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, her mother's condition, post-surgical orthopedic care needs, March 15th admission date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the consultation. Instant confirmation—no waiting.
The moment the consultation is scheduled, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is dealing with an emergency at home. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her mother's condition, the post-surgical care needs. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just resolved the home emergency. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your consultation?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the facility and the care plan you present. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, admission paperwork is ready to send, and insurance verification workflows begin. All happening automatically—you're just focusing on the family.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's an admission application from Frontdesk Forms—already filled with her name, email, and her mother's information. The AI guides her through medical history and insurance details right on her phone. When she submits it, you're immediately notified. The admission process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her mother's care plan. She has a question about the therapy schedule. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With everything approved, Alex's mother begins her rehabilitation therapy. The system automatically sends welcome messages, therapy schedules, and family communication protocols. Margaret is officially starting her recovery journey.
Alex just got off work. She has questions: "What are visiting hours?" "Can I bring my mother her favorite snacks?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through paperwork.
Alex notices her mother seems uncomfortable during therapy. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the concern, creates a care alert for the nursing staff, and schedules a follow-up. Alex doesn't have to wait for business hours or navigate complex systems. She just describes the concern, and it's handled.
Alex receives weekly progress updates about her mother's recovery. The system sends therapy milestones, care team notes, upcoming appointments, and family visitation reminders. Families stay informed without you sending individual messages. Everything happens automatically.
Six weeks later, Margaret is discharged with full mobility restored. Alex had an exceptional experience—questions were answered instantly, progress updates kept her informed, and she felt supported throughout. The same AI that helped her find your facility kept her connected during her mother's entire recovery. That's the full journey: inquiry to admission to successful discharge.
Everything you need to know about using Frontdesk for your rehabilitation center
Yes. The AI answers calls 24/7, gathers patient information, checks bed availability, and schedules intake assessments—all while your team sleeps. No more missed admissions at 2 AM.
The AI schedules therapy sessions automatically, collects all details (patient name, therapy type, preferred times), and coordinates with your therapy team. Urgent requests can be escalated immediately to care coordinators.
Yes. The system automatically sends confirmation calls and reminder texts before therapy sessions. When no-shows happen, it immediately contacts the patient or family to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time bed availability and books intake assessments instantly—no back-and-forth phone calls needed.
After initial contact, families automatically receive intake forms that are pre-filled with their information from the CRM. The AI guides them through insurance verification and medical history collection. When submitted, your admissions team is notified immediately.
Yes. Frontdesk integrates with most healthcare systems including Epic, Cerner, PointClickCare, and others. All data syncs automatically—patient inquiries, admissions, therapy schedules, and family communications.
Absolutely. The AI knows all your facilities, bed availability, therapy programs, and specialties. It can route calls based on location, handle organization-wide inquiries, and manage multiple rehabilitation centers simultaneously.
The AI handles family questions 24/7, provides patient updates, and coordinates with care staff. For urgent medical concerns or emergencies, it immediately escalates to your on-call nursing team.
Pricing is based on your facility size and call volume. Most rehabilitation centers see ROI within the first month from reduced no-shows and increased admission rates. Contact us for a custom quote.
Stop missing admission calls at 2 AM. Start helping families while you focus on patient care.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."