Every empty program slot costs money. Every missed call is a lost member. Frontdesk AI answers calls 24/7, books registrations, handles facility inquiries, and enrolls members—all while your team sleeps.
For Community Recreation Centers
Incoming Call...
Community Member
"Hi, I want to register my kids for summer swim lessons. Are there openings?"
AI Receptionist
"Yes! We have openings in Level 2 swim—Tuesdays and Thursdays at 4 PM. Would you like me to register them now?"
✓ Enrolled • Summer Swim Level 2
Families call during programs when staff are busy, registration deadlines get missed, and parents can't reach you when they need answers. There's a better way.
A parent finds your summer camp program at 9 PM, calls to register, and gets voicemail. By morning, they've already enrolled their kids with another recreation center that answered immediately.
While your team is running youth basketball, the front desk gets flooded with calls about pool hours, membership renewals, and class availability. Families get frustrated on hold, and you lose registrations to faster-responding centers.
You schedule a family to tour your facility, block out staff time, and prepare materials. They don't show up. You send one reminder text that gets ignored. That's it—they're gone, and your program runs under capacity.
One AI workforce that handles every touchpoint—from first inquiry to program registration
Families visit your recreation center website at any hour. Frontdesk Chat answers instantly, provides program information, checks class availability, and books registrations—all without human intervention.
Every call is answered instantly—facility reservations, program inquiries, membership questions. The AI understands context, creates service requests, schedules reservations, and escalates to staff only when needed.
When families miss class orientation or don't complete registration, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their program preferences, and books a new session—all while updating your system and calendar.
Every interaction—chat, call, registration, facility request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every member and family.
Orchestrate the entire member journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and engagement sequences based on behavior and program participation.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-orientation confirmations, reminders, follow-ups, and renewal sequences—all orchestrated by Marketing Automation.
Smart registration forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and onboarding workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your recreation facility. Each agent handles different tasks—answering calls, booking program registrations, handling facility requests. They work together 24/7 to keep your members engaged and programs full.
Answers every call instantly—no voicemail, no missed registrations. Handles program inquiries, books facility rentals, and creates facility maintenance requests automatically.
Helps community members find programs, shows available class schedules and membership options, answers questions about facilities and program start dates instantly. Books facility rentals and captures registration info—all through your website chat, 24/7.
Sends personalized program registration confirmations, class reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep members engaged and informed.
Pre-fills program registration forms from CRM data. Guides members through emergency contact and medical information. Triggers automation workflows when submitted.
Automatically reaches out to members at the right time. Makes outbound calls to program no-shows, sends personalized SMS follow-ups, and emails engagement sequences. Coordinates all outbound channels to re-engage inactive members and keep the community connected.
Handles two-way SMS conversations with community members. Sends class confirmations, program reminders, and answers questions about available programs and facility hours via text—98% open rate.
Lets website visitors speak directly to your website about available programs. Click, talk, get answers about schedules, registration fees, and facility amenities—no typing required. Perfect for mobile users browsing programs.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by member, program, and registration status.
Members don't submit tickets—they just call or text. Your AI recognizes facility issues (broken equipment, pool heating, lighting, etc.), creates tickets, triages by urgency, and notifies the right facilities staff automatically.
Watches every conversation and alerts you when it matters. If a member was frustrated, if a facility issue was reported, if a program registration was completed—you know instantly.
Follow one member from phone call to annual membership renewal—see how every system works together
Alex calls at 2 AM about youth basketball registration. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, basketball interest, age group, March 15th start date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the tour is scheduled, the system springs into action. Confirmation emails, reminder texts, follow-ups, and registration forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her basketball interest, her child's age group. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled tour. She loves the basketball courts and the coaching staff. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the registration form is ready to send, and enrollment workflows begin. All happening automatically—you're just showing the facility.
Alex just finished the tour. She's walking to her car when her phone buzzes. It's a registration form from Frontdesk Forms—already filled with her name, email, and the program she just saw. The AI guides her through child information and emergency contacts right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the program. She has a question about practice schedules. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and registration, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all questions answered, Alex completes registration. The system automatically sends welcome emails, practice schedules, and facility guidelines. Her child is officially enrolled.
Alex's child just finished the first practice. She has questions: "Are there makeup sessions for missed practices?" "What are the pool hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's locker at the facility won't open. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules a technician for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a Family Fun Day this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, program updates, facility alerts, and community news. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—questions were answered instantly, events kept the family engaged, and she felt connected to the community. The same AI that helped her discover the facility kept her happy as a member. That's the full journey: prospect to member to renewal.
Everything you need to know about using Frontdesk for your recreation center
Yes. The AI answers calls 24/7, provides facility information, checks program availability, and books facility tours—all after your staff has gone home. No more missed membership opportunities at night or on weekends.
The AI creates service tickets automatically, collects all details (location, issue description, urgency), and routes them to your facilities team. Urgent safety concerns can be escalated immediately to on-duty staff.
Yes. The system automatically sends confirmation emails and reminder texts before facility tours and program start dates. When residents don't show up, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for meeting rooms, gyms, and event spaces, then books reservations instantly—no back-and-forth emails needed.
After facility tours, interested residents automatically receive a membership application that's pre-filled with their info from the CRM. The AI guides them through residency verification and program selections. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including RecTrac, ActiveNet, EZFacility, and others. All data syncs automatically—member inquiries, facility bookings, program registrations, and service tickets.
Absolutely. The AI knows all your facilities, program availability, room rentals, and amenities. It can route calls based on location, handle municipality-wide inquiries, and manage multiple recreation centers simultaneously.
The AI handles access card issues 24/7, verifies member identity, and can coordinate with on-site staff. For true emergencies like injuries or safety hazards, it immediately escalates to your on-duty management team.
Pricing is based on your facility size and call volume. Most recreation centers see ROI within the first month from increased membership registrations and reduced administrative overhead. Contact us for a custom quote.
Stop missing program registrations after hours. Start booking facility rentals 24/7.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."