Every missed call is a lost serve. Every delayed response means attorneys go elsewhere. Frontdesk AI answers calls 24/7, schedules service requests, provides status updates, and captures urgent jobs—all while you're out in the field.
For Process Serving Companies
Incoming Call...
Attorney Client
"I need someone served in downtown today. Is that possible?"
AI Receptionist
"Absolutely! We have servers available in that area. I can schedule it for 3 PM today. What's the address?"
✓ Service Scheduled • 3 PM Today
You're losing urgent service requests every day to missed calls. Attorneys call for rush serves, clients need status updates, and your team can't keep up. There's a better way.
A law firm has a rush serve deadline and calls at 6 PM. Voicemail. By morning, they've already hired your competitor who answered immediately. Every missed call is a lost client relationship.
While your process servers are in the field, attorneys are calling for updates. Court filing deadlines, proof of service requests, new service inquiries—you can't answer them all. Clients get frustrated and take their business elsewhere.
An attorney requests a quote, you send it, and then... silence. You send one follow-up email that gets buried in their inbox. That's it—they're gone. No second chance, no recovery, just lost revenue and another client who went with a competitor.
One AI workforce that handles every touchpoint—from first inquiry to successful service
Clients and attorneys visit your website at any hour. Frontdesk Chat answers instantly, qualifies service requests, gathers case details, and schedules consultations—all without human intervention.
Every call is answered instantly—service inquiries, status checks, urgent requests. The AI understands context, pulls case information, schedules consultations, and escalates to humans only when needed.
When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry, knows their service needs, and books a new time—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every client and case.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart service request forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for case assignment and service coordination workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your process serving company. Each agent handles different tasks—answering calls, scheduling process serves, managing client updates. They work together 24/7 to handle more cases faster.
Answers every call instantly—no voicemail, no missed clients. Handles service inquiries, schedules process serve attempts, and creates service tickets automatically for your process servers.
Qualifies process serving leads, explains service types and turnaround times, answers questions about rates and rush serves instantly. Captures case details and client contact info—all through your website chat, 24/7.
Sends personalized service confirmations, proof of service notifications, and follow-up emails automatically. Coordinates with Marketing Automation to send client updates at the right time to keep law firms and attorneys engaged.
Pre-fills service request forms from CRM data. Guides clients through document details and address verification. Triggers automation workflows when submitted to dispatch process servers.
Automatically reaches out to clients at the right time. Makes outbound calls to follow up on pending serves, sends personalized SMS status updates, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep law firms engaged.
Handles two-way SMS conversations with law firms and attorneys. Sends serve attempt notifications, proof of service confirmations, and answers questions about service status via text—98% open rate.
Lets website visitors speak directly to your website about process serving needs. Click, talk, get answers about turnaround times, rates, and service areas—no typing required. Perfect for busy attorneys on mobile devices.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and case data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, case number, and service status.
Clients don't submit tickets—they just call or text. Your AI recognizes service requests (rush serve needed, address verification required, etc.), creates tickets, triages by urgency, and notifies the right process server automatically.
Watches every conversation and alerts you when it matters. If a client needs a rush serve, if an address couldn't be located, if a high-value case was booked—you know instantly.
Follow one client from urgent phone call to successful service—see how every system works together
Alex calls at 2 AM with an urgent service deadline. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, divorce papers, rush service priority, Friday deadline. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Wednesday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, document requests, and intake forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Tuesday. No one had to remember to send it.
Wednesday morning, Alex is stuck in traffic with a flat tire. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her divorce papers, her rush service deadline. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just got her car towed and is waiting at the repair shop. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Wednesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She understands the timeline and pricing. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: service agreement emails get queued, the document submission form is ready to send, and case intake workflows begin. All happening automatically—you're just handling the consultation.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a service agreement from Frontdesk Forms—already filled with her name, email, and the service details she just discussed. The AI guides her through document upload and recipient information right on her phone. When she submits it, you're immediately notified. The case processing begins automatically—all without you lifting a finger.
Alex is at work, thinking about the service timeline. She has a question about proof of service documentation. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and documents, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all questions answered, Alex approves the service. The system automatically sends confirmation emails, tracking updates, and deadline reminders. The process server is notified and dispatched.
Alex's deadline is tomorrow morning. She has questions: "Has the service been completed?" "When will I get proof?" She texts the AI. It answers instantly with real-time status updates—no waiting, no phone calls, no searching through emails.
Alex needs another service—this time for a subpoena. It's mid-morning on a weekday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the new case, creates a service request, and schedules it immediately. Alex doesn't have to wait or fill out forms. She just describes the details, and it's handled.
Alex gets notified automatically about every case milestone—service completed, documents filed, proof of service ready. The system sends status updates, deadline reminders, case progress notifications, and document delivery confirmations. Clients stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex is a regular client. She had a great experience—service was always on time, questions were answered instantly, and deadlines were never missed. The same AI that helped her with that urgent 2 AM call kept her satisfied through every case. That's the full journey: urgent inquiry to satisfied client to referral source.
Everything you need to know about using Frontdesk for your process serving business
Yes. The AI answers calls 24/7, takes rush service orders, collects case details, and schedules process servers—all while your team sleeps. No more missed urgent legal deadlines at 2 AM.
The AI creates service orders automatically, collects all critical details (recipient name, address, deadline, service type), and routes them to available servers. Rush requests can be escalated immediately to your on-call team.
Yes. The system automatically notifies attorneys and clients when attempts are made, when service is completed, and sends affidavit confirmations. When follow-ups are needed, it immediately contacts clients—keeping everyone informed in real-time.
Yes. Integrates with Google Calendar, Outlook, and most dispatch systems. The AI checks server availability and assigns jobs instantly—no back-and-forth calls or texts needed.
After collecting service details, attorneys automatically receive a quote that's based on your pricing structure for document type, jurisdiction, and turnaround time. The AI can process payment information and authorize service immediately. When approved, you're notified instantly.
Yes. Frontdesk integrates with most process serving software including ServeManager, LegalServe, ProServeIT, and others. All data syncs automatically—service orders, attorney contacts, attempt logs, and affidavits of service.
Absolutely. The AI knows all your service areas, server availability by county, jurisdiction-specific requirements, and pricing structures. It can route calls based on location, handle multi-jurisdiction cases, and manage coverage across your entire service territory.
The AI handles urgent deadline requests 24/7, verifies service requirements, and can coordinate immediate dispatch with available servers. For time-critical court filings, it immediately escalates to your priority dispatch team.
Pricing is based on your service volume and call capacity. Most process serving companies see ROI within the first month from increased after-hours bookings and reduced administrative overhead. Contact us for a custom quote.
Stop missing urgent serve requests at 2 AM. Start booking process servers while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."