Pool Builders AI Receptionist | 24/7 Lead Capture & Scheduling | Frontdesk

BOOK MORE
POOL PROJECTS
WHILE YOU BUILD

Every missed call is a lost pool project. Every delayed quote is a customer choosing your competitor. Frontdesk AI answers calls 24/7, schedules consultations, sends estimates, and books projects—all while you're on the job site.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Pool Builders

Incoming Call...

Homeowner

"Hi, I'm interested in getting a custom pool built. Can I get a quote?"

AI Receptionist

"Absolutely! We'd love to design your dream pool. I can schedule a free consultation this week—does Thursday at 10 AM work?"

✓ Consultation Booked • Thursday 10 AM

The Problem

POOL BUILDERS
LOSE PROJECTS TO SLOW RESPONSE

You're losing $80K+ projects every day you miss calls. Homeowners call at night, consultations no-show, and your team can't keep up with leads. There's a better way.

You Miss Calls When It Matters Most

A homeowner finds your portfolio at 9 PM, calls about their dream pool, and gets voicemail. By the time you check messages in the morning, they've already scheduled with a competitor who answered immediately.

The Cost
$85,000
Average project lost

Your Team Is Drowning in Calls

While you're at a job site, three more calls come in. Design consultations, permit questions, project timeline requests—you can't be everywhere at once. Homeowners get frustrated waiting, and you lose high-value projects.

The Cost
40+ calls/day
Per pool builder

Consultations No-Show and You Lose Them Forever

You clear your schedule, drive to their home, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost six-figure project.

The Cost
25% no-show
Rate industry average
$340K
Lost annually from missed leads
55%
Of inquiries happen after hours
48 hours
To lose a lead to competitors

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed contract

24/7 Quote Chat

Homeowners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, gathers project details, and books consultations—all without human intervention.

  • Automatically extracts budget, timeline, and pool type preferences
  • Checks real-time availability across your project schedule
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking to build a custom pool. What's your availability?"
AI
"I can help you! We have openings for design consultations. What type of pool are you considering—gunite, fiberglass, or vinyl?"
"Gunite with spa. Can we meet this Saturday?"
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "My pool heater stopped working yesterday..."
AI: "I'll create a service ticket right away. What's your address?"
✓ Service Ticket #4920 Created

AI Phone Receptionist

Every call is answered instantly—service requests, quote inquiries, project questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service tickets automatically
  • Recognizes customers from CRM and references past projects

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their pool preferences, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the pool design consultation on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Pool Preference
Gunite with Spa • $75,000 budget
Project Start Date
May 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and customer.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to contract signing
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire lead journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Quote request form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your design consultation is confirmed. Here's what to expect and what to prepare..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on lead behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart project inquiry forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and proposal workflows.

  • Pre-filled with CRM data (name, email, pool preferences)
  • AI-guided completion for property details and budget information
  • Automatically triggers outbound workflows on submission
AI Form
Pool Project Request
Pre-filled Fields
✓ Name, Email, Pool Type (from CRM)
AI-Guided Fields
→ Property Details
→ Budget & Timeline
What Happens Next
You're notified immediately and proposal process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR POOL BUILDERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your pool construction business. Each agent handles different tasks—answering calls, booking consultations, handling service requests. They work together 24/7 to convert more leads faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed quotes. Handles design inquiries, books free consultations, and creates service request tickets automatically for pool repairs and maintenance.

Phone Calls Consultation Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies pool construction leads, shows design options and pricing, answers questions about materials, timelines and financing instantly. Books free consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Design Options Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, project start reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged throughout their pool build.

Confirmations Follow-Ups Reminders
TIER 1.00

Quote Request Teammate

Quote Form Assistant
Project Intake Forms

Pre-fills project quote requests from CRM data. Guides homeowners through pool size, features, and budget preferences. Triggers automation workflows when submitted for immediate follow-up.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to homeowners at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost quotes and keep homeowners engaged through their decision process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with homeowners and potential customers. Sends consultation confirmations, project start reminders, and answers questions about pool designs and pricing via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about custom pool designs. Click, talk, get answers about pricing, construction timelines, and features—no typing required. Perfect for mobile users browsing pool inspiration galleries.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by project type, budget, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes service issues (pump problems, tile repairs, chemical imbalances, etc.), creates tickets, triages by urgency, and notifies the right service technicians automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a homeowner was frustrated, if an urgent service issue was reported, if a high-value consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from phone call to signed contract—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in getting a custom pool built. Do you do free estimates?"
AI: "Yes! We offer free on-site consultations. What type of pool are you looking for?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Pool Type
Gunite / Spa
Budget
$75k-$100k
Timeline
Summer 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, gunite pool with spa preference, $75k-$100k budget, summer timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 10 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Site Consultation
Alex Martinez • Saturday, March 9 • 10:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and proposal forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your site consultation is confirmed for Saturday, March 9 at 10:00 AM. We'll measure your yard and discuss design options..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to help design your dream pool..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 10:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 10:00 AM
AM
Alex Martinez
Site Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her gunite pool search, her $75k-$100k budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:45 PM

SHE LOVES
THE DESIGN

Alex shows up for the rescheduled consultation. She loves the design proposal. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the proposal form is ready to send, and qualification workflows begin. All happening automatically—you're just designing pools.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Gunite Pool + Spa
Alex Martinez
Post-consultation sequence activated
Frontdesk Forms
Project Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 3:00 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a project agreement from Frontdesk Forms—already filled with her name, email, and the pool design she just saw. The AI guides her through property details right on her phone. When she submits it, you're immediately notified. The project qualification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Agreement submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the construction timeline..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the pool project. She has a question about the construction timeline. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
April 1, 2024

ALEX SIGNS
THE CONTRACT

With all her questions answered, Alex signs the contract. The system automatically sends welcome emails, project timeline updates, and pre-construction instructions. Alex's dream pool is officially underway.

CONTRACT SIGNED
Gunite Pool + Spa • $87,500
14
June 15, 2024 • 7:30 PM

SHE TEXTS
AT 7:30 PM

Construction just started. She has questions: "When does the excavation finish?" "Can I change the tile color?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When does the excavation finish?"
AI
"Hi Alex! Excavation is scheduled to complete by Friday. Next up is steel installation..."
Alex
"Can I still change the tile color?"
AI
"Yes! We can make tile changes until June 30th. I'll have your project manager call you tomorrow to discuss options."
15
August 5, 2024 • 9:30 PM

THE PUMP
IS LOUD

The pool is finished, but the pump seems loud. It's 9:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Pool Pump Noise Check
Scheduled: Monday, 9:00 AM
17
September 1, 2024

POOL CARE
CLASS

There's a pool care class this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends project updates, maintenance reminders, warranty information, and customer events. Clients stay informed without you sending individual messages. Everything happens automatically.

Customer Event
Sent to All Recent Clients
EVENT
Pool Care Workshop
Saturday, Sept 7 • 10:00 AM • Our Showroom
REMINDER
Seasonal Maintenance
Time to winterize your pool equipment
UPDATE
Warranty Registration
Your 5-year warranty has been activated
✓ All clients notified
No manual sending required
NEW REFERRAL
October 15, 2024
Referred by: Alex Martinez
New Lead: Jennifer Thompson
✓ Consultation scheduled
Saturday • Similar design preferences
Why she referred
"Always got quick answers, great customer service, loved how easy everything was"
18
October 15, 2024

SIX MONTHS LATER
SHE REFERS

Six months later, Alex refers her neighbor. She had a great experience—questions were answered instantly, the project stayed on track, and she felt supported throughout. The same AI that helped her find your company kept her happy as a customer. That's the full journey: prospect to customer to referral source.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your pool construction business

Can it handle after-hours consultation calls? +

Yes. The AI answers calls 24/7, qualifies homeowners, discusses project scope, and books design consultations—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle service and warranty requests? +

The AI creates service tickets automatically, collects all details (customer address, issue description, urgency), and routes them to your service team. Emergency requests like equipment failures can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books design consultations instantly—no back-and-forth emails needed.

How does the project estimate process work? +

After consultations, homeowners automatically receive follow-up information that's pre-filled with their project details from the CRM. The AI guides them through budget discussions and next steps. When they're ready to proceed, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including ServiceTitan, Jobber, Buildertrend, and others. All data syncs automatically—leads, consultations, project details, and service requests.

Can it handle multiple service areas or project types? +

Absolutely. The AI knows your service areas, pool styles, pricing tiers, and custom features. It can route calls based on project type, handle inquiries about gunite vs fiberglass, and manage multiple locations simultaneously.

What about equipment failures and emergencies? +

The AI handles service calls 24/7, verifies customer information, and can coordinate with your service technicians. For true emergencies like pump failures or chemical imbalances, it immediately escalates to your on-call team.

How much does it cost? +

Pricing is based on your call volume and business size. Most pool builders see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultations at 2 AM. Start booking projects while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."