Petting Zoos AI Receptionist | Automated Bookings & Guest Management | Frontdesk

BOOK MORE
PETTING ZOO VISITS
WHILE YOU SLEEP

Every missed call is a lost birthday party or school visit. Frontdesk AI answers calls 24/7, books visits, handles party reservations, and answers questions—all while you focus on the animals.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Petting Zoos

Incoming Call...

Parent

"Hi, I'm planning my daughter's 6th birthday party. Do you have availability next Saturday?"

AI Receptionist

"Yes! We have 2 PM available—includes animal feeding, pony rides, and a party area. Can I book that for you?"

✓ Party Booked • Sat 2 PM

The Problem

PETTING ZOOS
LOSE BOOKINGS DAILY

You're losing group bookings every day your phone goes unanswered. Families call during feeding time, birthday parties no-show, and your staff can't keep up with scheduling. There's a better way.

You Miss Calls When It Matters Most

A mom finds your petting zoo at 10 PM while planning her daughter's birthday, calls, and gets voicemail. By the time you check messages in the morning, she's already booked with a competitor who answered instantly.

The Cost
$850/booking
Lost per missed party

Your Team Is Drowning in Calls

While you're feeding the goats, three more calls come in. Birthday party inquiries, field trip requests, pricing questions—you can't be everywhere at once. Families get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per petting zoo owner

Parties No-Show and You Lose Them Forever

You prep the petting area, stock feed bags, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted prep time and another empty time slot.

The Cost
25% no-show
Rate industry average
$42,500
Lost annually from missed bookings
55%
Of inquiries happen after business hours
48 hours
Average response time loses bookings

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked visit

24/7 Booking Chat

Families visit your petting zoo website at any hour. Frontdesk Chat answers instantly, qualifies visitors, shows available visit times, and books reservations—all without human intervention.

  • Automatically extracts group size, visit date, and party package preferences
  • Checks real-time availability for visits and animal experiences
  • Books visits directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking to bring 8 kids for a birthday party. What's available?"
AI
"I have Saturday 2PM available—Birthday Party Package with pony rides, $240. Would you like to reserve this time?"
"Yes! This Saturday works."
Visit Booked ✓
Saturday, March 9 • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "Do you have any goats available to feed right now?"
AI: "Yes! Our goat feeding experience is available. Would you like to book a time slot today?"
✓ Booking #4920 Created

AI Phone Receptionist

Every call is answered instantly—booking requests, animal availability questions, party inquiries. The AI understands context, creates reservations, schedules visits, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates visit bookings and party reservations automatically
  • Recognizes returning visitors from CRM and references past visits

Smart Outbound Follow-ups

When visitors no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their preferences, and books a new visit—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules visits and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the birthday party visit on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Visit Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Party Package Preference
Birthday Party • 8 kids • $240
Visit Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Visit Scheduled

Unified CRM

Every interaction—chat, call, visit, party booking—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every visitor and family.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to completed visit
  • Syncs with calendar, bookings, and all systems

Marketing Automation

Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and rebooking sequences
Automated Follow-Ups
What's Happening Now
Pre-visit email sequence
Reminder SMS scheduled
Post-visit follow-up ready
Feedback request queued
AI Email Agent
Coming Soon
Pre-Visit Email
"Hi Sarah! Your birthday party visit is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your visit tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on visitor behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart party booking forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and visit coordination workflows.

  • Pre-filled with CRM data (name, email, party package preference)
  • AI-guided completion for group size and special requests
  • Automatically triggers outbound workflows on submission
AI Form
Party Booking Form
Pre-filled Fields
✓ Name, Email, Party Package (from CRM)
AI-Guided Fields
→ Number of Children
→ Special Requests (allergies, dietary needs)
What Happens Next
You're notified immediately and visit confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR PETTING ZOOS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your petting zoo. Each agent handles different tasks—answering calls, booking visits, handling animal care inquiries. They work together 24/7 to fill your calendar with more visitors.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles visit inquiries, books group tours and birthday parties, and creates animal care request tickets automatically.

Phone Calls Visit Booking Animal Care
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies visitor inquiries, shows available time slots and group rates, answers questions about animals and party packages instantly. Books visits and captures contact info—all through your website chat, 24/7.

Lead Qualifying Time Slots Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized visit confirmations, party event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Teammate

Booking Assistant
Party Bookings

Pre-fills party booking forms from CRM data. Guides families through package selection and headcount confirmation. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to visitors at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with families and visitors. Sends visit confirmations, party event reminders, and answers questions about animals and feeding times via text—98% open rate.

Visit Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about animals and visiting hours. Click, talk, get answers about group rates, special events, and feeding schedules—no typing required. Perfect for parents browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and event data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by booking type, party size, and visit status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Visitors don't submit tickets—they just call or text. Your AI recognizes animal care issues (goat needs attention, fence broken, water trough empty, etc.), creates tickets, triages by urgency, and notifies the right animal care staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a visitor was unhappy, if an animal care issue was reported, if a birthday party was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one family from first call to booked party—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning her daughter's birthday. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm planning my daughter's 6th birthday. Do you have availability for 15 kids on March 9th?"
AI: "Yes! We have the Barnyard Birthday Package available—15 kids, 2 hours, $450. Would you like to book it?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Event Type
Birthday Party
Budget
$450
Party Date
March 9, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, birthday party request, 15 kids, $450 budget, March 9th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM for a site visit, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Site Visit
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Visit Booked
Trigger detected in CRM
2
Confirmation Email Sent
Visit confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-visit email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.

Inbox
2 New
Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your site visit is confirmed for Saturday, March 9 at 11:00 AM. We'll show you the barnyard and party areas..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your visit tomorrow! We're excited to show you our petting zoo..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the visit. You're feeding the animals, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Site Visit
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party request, 15 kids, $450 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the site visit on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Visit Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE ZOO

Alex shows up for the rescheduled visit. She loves the barnyard setup. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the booking form is ready to send, and party planning workflows begin. All happening automatically—you're just showing the animals.

VISIT COMPLETE
Saturday, March 16 • 2:00 PM
Birthday Party Site Visit
Alex Martinez
Post-visit sequence activated
Frontdesk Forms
Party Booking • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the visit. She's walking to her car when her phone buzzes. It's a booking form from Frontdesk Forms—already filled with her name, email, and the party package she just saw. The AI guides her through dietary requirements and activity preferences right on her phone. When she submits it, you're immediately notified. The party planning process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Booking submitted
AI
"I remember your visit! How can I help?"
Alex
"Question about bringing our own cake..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the party. She has a question about bringing her own cake. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 9, 2024

ALEX CONFIRMS
THE PARTY

With the cake policy clarified, Alex confirms the party booking. The system automatically sends party preparation emails, day-of instructions, and animal activity guidelines. Alex's daughter's birthday is all set.

PARTY BOOKED
Barnyard Birthday • 15 kids • $450
14
March 9, 2024 • 4:30 PM

SHE TEXTS
AFTER THE PARTY

The party just wrapped up. Alex has questions: "Can we book again for next year?" "Do you do school field trips?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"The party was amazing! Can we book again for next year?"
AI
"So glad you enjoyed it! Absolutely, I can pre-book you for March 2025. Same package?"
Alex
"Yes! Also, do you do school field trips?"
AI
"Yes! Our Educational Farm Tour package is perfect for schools. I'll send you the details!"
15
March 20, 2024 • 8:30 PM

LAST-MINUTE
BOOKING

Alex's friend saw the birthday photos. She wants to book a visit this Sunday. It's 8:30 PM on a Tuesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks availability, and books the slot for Sunday morning. She doesn't have to wait for business hours or fill out forms. She just asks, and it's handled.

Customer's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
BOOKING CONFIRMED
Sunday Family Visit
Scheduled: Sunday, 10:00 AM
17
April 15, 2024

SPRING FEST
THIS SAT

There's a Spring Festival this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, special offers, seasonal updates, and activity news. Families stay informed without you sending individual messages. Everything happens automatically.

Special Event
Sent to All Past Visitors
EVENT
Spring Festival
Saturday, April 20 • 10:00 AM - 4:00 PM • Baby Animal Petting
SPECIAL OFFER
25% Off Summer Camps
Book your child's summer camp by May 1st!
NEW ARRIVAL
Meet Our New Alpacas!
Three new baby alpacas joined our farm family
✓ All families notified
No manual sending required
REPEAT CUSTOMER
March 8, 2025
Alex Martinez
7th Birthday Party • 20 kids • $550
✓ Booked again for 2025
Upgraded to Premium Package
Why she came back
"Easy booking, instant answers to questions, kids had an amazing time, staff was wonderful"
18
March 8, 2025

A YEAR LATER
SHE'S BACK

A year later, Alex books her daughter's 7th birthday at your petting zoo. She had a great experience—questions were answered instantly, booking was effortless, and the party was perfect. The same AI that helped her book the first party kept her engaged all year. That's the full journey: inquiry to booking to loyal customer.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your petting zoo

Can it handle after-hours birthday party inquiries? +

Yes. The AI answers calls 24/7, qualifies party inquiries, checks availability, and books visits—all while your team sleeps. No more missed bookings at 2 AM.

How does it handle special event requests? +

The AI collects all event details automatically, including group size, preferred animals, date and time, and special accommodations. It routes requests to your event coordinator and can prioritize school field trips or large group bookings immediately.

Does it reduce visit no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before scheduled visits. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings.

Can it book visits directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books visits instantly—no back-and-forth emails needed.

How does the waiver and registration work? +

After booking, visitors automatically receive a digital waiver and registration form that's pre-filled with their info from the CRM. The AI guides them through health questions and emergency contact information. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most booking systems including Square, Checkfront, FareHarbor, and others. All data syncs automatically—visitors, bookings, waivers, and special requests.

Can it handle multiple locations or mobile petting zoos? +

Absolutely. The AI knows all your locations, animal availability, pricing, and special experiences. It can route calls based on location, handle mobile zoo bookings, and manage multiple sites simultaneously.

What about weather cancellations and rescheduling? +

The AI handles weather-related cancellations efficiently, verifies booking details, and can automatically offer alternative dates. For urgent situations, it immediately escalates to your management team.

How much does it cost? +

Pricing is based on your visitor volume and call volume. Most petting zoos see ROI within the first month from reduced no-shows and increased bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing bookings at 2 AM. Start filling visits while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."