Personal Training Studios AI Receptionist | 24/7 Automated Scheduling & Client Management | Frontdesk

FILL YOUR
TRAINING SLOTS
WHILE YOU SLEEP

Every empty session costs money. Every missed call is a lost client. Frontdesk AI answers calls 24/7, books consultations, handles scheduling changes, and converts leads—all while you focus on training.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Personal Training Studios

Incoming Call...

New Client

"Hi, I'm interested in personal training. Do you have any morning availability?"

AI Receptionist

"Yes! We have Tuesday and Thursday at 7 AM with Coach Alex—strength training specialist, $120/session. Would you like to book a free consultation?"

✓ Consultation Booked • Tomorrow 7 AM

The Problem

PERSONAL TRAINING STUDIOS
LOSE CLIENTS DAILY

You're losing clients every day your schedule has gaps. Prospects call after hours, no-shows waste your time, and you can't keep up with booking requests. There's a better way.

You Miss Calls When It Matters Most

Someone is ready to commit to their fitness goals and calls at 9 PM. They get voicemail. By the time you check messages in the morning, they've already signed up with the gym down the street that answered immediately.

The Cost
$3,600/month
Lost per unfilled training slot

You're Drowning in Calls Between Sessions

While you're training a client, three more calls come in. Consultation requests, session reschedules, membership questions—you can't be everywhere at once. Prospects get frustrated waiting, and you lose potential clients.

The Cost
30+ calls/day
Per personal trainer

Consultations No-Show and You Lose Them Forever

You clear your schedule, prep their fitness assessment, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty training slot.

The Cost
40% no-show
Rate for free consultations
$43,200
Lost annually per unfilled training slot
55%
Of inquiries happen after training hours
5 days
Average time to book a new client

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked session

24/7 Client Chat

Prospects visit your studio website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains training packages, and books intro sessions—all without human intervention.

  • Automatically extracts fitness goals, budget, and schedule preferences
  • Checks real-time trainer availability across your schedule
  • Books intro sessions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for one-on-one training. What packages are available?"
AI
"We offer personalized training sessions—3x/week package starting at $450/month. Would you like to schedule a free intro session?"
"Yes! This Saturday works."
Intro Session Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to reschedule my session tomorrow..."
AI: "No problem! Let me check your trainer's availability. What time works better for you?"
✓ Session Rescheduled

AI Phone Receptionist

Every call is answered instantly—session bookings, reschedules, package questions. The AI understands context, updates schedules, handles cancellations, and escalates to trainers only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Handles booking, rescheduling, and cancellations automatically
  • Recognizes clients from CRM and references training history

Smart Outbound Follow-ups

When intro sessions no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their fitness goals, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules sessions and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for your intro session on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Session Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Martinez
Fitness Goals
Weight Loss • Strength Training
Package Interest
3x/week • $450/month
Source
Web Chat • 2:14 AM
Status
Intro Session Scheduled

Unified CRM

Every interaction—chat, call, session, package inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to package signup
  • Syncs with calendar, trainer schedules, and all systems

Marketing Automation

Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-session email sequence
Reminder SMS scheduled
Post-session follow-up ready
Package signup form queued
AI Email Agent
Coming Soon
Pre-Session Email
"Hi Alex! Your intro session is confirmed. Here's what to bring and expect..."
Reminder Email
"Just a friendly reminder about your session tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-session confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on prospect behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart client intake forms that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and package enrollment workflows.

  • Pre-filled with CRM data (name, email, fitness goals)
  • AI-guided completion for health history and injury assessment
  • Automatically triggers outbound workflows on submission
AI Form
Client Intake Form
Pre-filled Fields
✓ Name, Email, Fitness Goals (from CRM)
AI-Guided Fields
→ Health History
→ Injury Assessment
What Happens Next
Your trainer is notified and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR PERSONAL TRAINING STUDIOS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your personal training studio. Each agent handles different tasks—answering calls, booking sessions, handling client questions. They work together 24/7 to keep your schedule full and your clients engaged.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed clients. Handles membership inquiries, books training sessions, and collects client information automatically.

Phone Calls Session Booking Client Intake
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies prospective clients, shows available training packages and pricing, answers questions about services and trainer availability instantly. Books consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Package Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized session confirmations, workout reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged and motivated.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Client Intake Assistant
Client Onboarding

Pre-fills client intake forms from CRM data. Guides new clients through fitness goals and health history. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospective clients engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective and current clients. Sends session confirmations, workout reminders, and answers questions about available packages via text—98% open rate.

Session Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about training packages. Click, talk, get answers about pricing, trainer availability, and membership options—no typing required. Perfect for mobile users browsing services.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and prospect data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client status, session history, and lead stage.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit requests—they just call or text. Your AI recognizes client needs (equipment issues, schedule changes, billing questions), creates tasks, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a lead was frustrated, if a client concern was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from first call to active member—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for personal training. Do you have any spots available?"
AI: "Yes! We have morning and evening slots available. Would you like to schedule a free consultation?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Interest
1-on-1 Training
Availability
Mornings & Evenings
Goals
Weight Loss
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, training interest, availability preferences, weight loss goals. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Free Consultation
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your free consultation is confirmed for Saturday, March 9 at 11:00 AM. We're excited to meet you..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We can't wait to help you reach your fitness goals..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Free Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her training interest, her weight loss goals. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE'S READY
TO START

Alex shows up for the rescheduled consultation. She's excited and ready to start training. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the membership agreement is ready to send, and onboarding workflows begin. All happening automatically—you're just doing the consultation.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Free Consultation
Alex Chen
Post-consultation sequence activated
Frontdesk Forms
Membership Agreement • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a membership agreement from Frontdesk Forms—already filled with her name, email, and the training package you discussed. The AI guides her through health history and payment setup right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Membership signed
AI
"I remember your consultation! How can I help?"
Alex
"Question about cancellation policy..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about starting her training. She has a question about the cancellation policy. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX BECOMES
A MEMBER

With all her questions answered, Alex completes her membership. The system automatically sends welcome emails, first session instructions, and workout app access. Alex is officially a member.

MEMBERSHIP ACTIVE
3x/Week Training • First Session Tomorrow
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just finished her first week of training. She has questions: "Can I change my session times?" "What should I bring to workouts?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can I change my session times?"
AI
"Hi Alex! Yes, you can reschedule anytime through the app or just call us. Would you like to make a change now?"
Alex
"What should I bring to workouts?"
AI
"Just bring water, a towel, and comfortable workout clothes. We provide everything else!"
15
April 15, 2024 • 8:30 PM

NEEDS TO
RESCHEDULE

Alex has a work conflict next week. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, checks trainer availability, and reschedules her for the following week. Alex doesn't have to wait for business hours or fill out forms. She just describes the issue, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SESSION RESCHEDULED
Wednesday → Next Monday
New Time: Monday, 6:00 PM
17
May 5, 2024

GROUP CLASS
THIS SAT

There's a free group workout class this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends studio announcements, class reminders, nutrition tips, and community news. Members stay informed without you sending individual messages. Everything happens automatically.

Studio Event
Sent to All Members
EVENT
Free Group Workout Class
Saturday, May 10 • 9:00 AM • All levels welcome
ANNOUNCEMENT
New Training Hours
Now open 5am-10pm, 7 days a week!
TIP
Nutrition Guide
New meal prep guide available in your app
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Chen
3x/Week Training • Lost 25 lbs
✓ Renewed for 12 months
Same package, same trainer
Why she renewed
"Amazing results, always got quick answers to my questions, loved the community vibe"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had an amazing experience—questions were answered instantly, scheduling was seamless, and she felt supported every step of the way. The same AI that helped her find training kept her engaged as a member. That's the full journey: prospect to member to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your personal training studio

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, qualifies new clients, checks trainer availability, and books consultations—all while you're off the clock. No more missed opportunities at 9 PM when potential clients call.

How does it handle session rescheduling? +

The AI handles rescheduling automatically, collects all details (trainer preference, time constraints, workout focus), and updates your calendar in real-time. Urgent session changes can be escalated immediately to your trainers.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the client intake process work? +

After consultations, new clients automatically receive an intake form that's pre-filled with their info from the CRM. The AI guides them through fitness goals and health history. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Mindbody, Trainerize, Zen Planner, and others. All data syncs automatically—leads, consultations, client profiles, and session bookings.

Can it handle multiple trainers or locations? +

Absolutely. The AI knows all your trainers, their availability, specialties, and rates. It can route calls based on trainer expertise, handle multi-location inquiries, and manage multiple studios simultaneously.

What about last-minute cancellations and emergencies? +

The AI handles cancellations 24/7, applies your cancellation policy, and can immediately offer the slot to waitlisted clients. For urgent situations, it escalates to your training team right away.

How much does it cost? +

Pricing is based on your studio size and call volume. Most personal training studios see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing new client inquiries. Start booking sessions 24/7.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."