Every empty appointment slot costs money. Every missed call is a lost patient. Frontdesk AI answers calls 24/7, books consultations, handles rescheduling, and converts new patients—all while your team sleeps.
For Orthodontic Practices
Incoming Call...
New Patient
"Hi, my daughter needs braces. Do you have any openings for a consultation?"
AI Receptionist
"Absolutely! We have a complimentary consultation available Thursday at 3 PM or Friday at 10 AM. Which works better?"
✓ Consultation Booked • Thu 3 PM
You're losing patients every day when calls go unanswered. Parents call after school, no-shows waste your chair time, and your front desk can't keep up. There's a better way.
A parent finds your practice at 8 PM researching braces options, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with another orthodontist who answered.
While you're with a patient, three more calls come in. Appointment requests, insurance questions, retainer emergencies—you can't be everywhere at once. Families get frustrated waiting, and you lose new patient opportunities.
You clear your schedule, prep the consultation room, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted chair time and another patient lost to a competitor.
One AI workforce that handles every touchpoint—from first inquiry to booked appointment
Patients visit your orthodontic practice website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, discusses treatment options, and books consultations—all without human intervention.
Every call is answered instantly—emergency appointments, treatment questions, insurance inquiries, retainer replacements. The AI understands context, schedules appointments, handles requests, and escalates to staff only when needed.
When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their treatment needs, and books a new appointment—all while updating your practice management system and calendar.
Every interaction—chat, call, consultation, appointment request—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient and inquiry.
Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, appointment reminders, treatment plan follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart patient intake forms that pre-fill from CRM data and guide patients through completion. When forms are submitted, they automatically trigger outbound automation sequences for appointment confirmation and treatment planning workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your orthodontic practice. Each agent handles different tasks—answering calls, booking consultations, handling patient requests. They work together 24/7 to keep your schedule full and your patients happy.
Answers every call instantly—no voicemail, no missed appointments. Handles consultation inquiries, books adjustment appointments, and schedules emergency visits automatically. Knows your treatment plans and availability.
Qualifies new patient leads, explains treatment options and pricing, answers questions about braces, Invisalign, and payment plans instantly. Books free consultations and captures insurance info—all through your website chat, 24/7.
Sends personalized consultation confirmations, appointment reminders, and follow-up emails automatically. Coordinates with patient communication workflows to send at the right time to keep patients engaged and reduce no-shows.
Pre-fills new patient intake forms from CRM data. Guides patients through medical history, insurance verification, and consent forms. Triggers automated workflows when completed for seamless onboarding.
Automatically reaches out to patients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups for overdue adjustments, and emails re-engagement sequences. Coordinates all outbound channels to recover missed appointments and keep patients on track.
Handles two-way SMS conversations with patients and prospective patients. Sends appointment confirmations, adjustment reminders, and answers questions about braces care, retainer instructions, and treatment progress via text—98% open rate.
Lets website visitors speak directly to your website about orthodontic treatment. Click, talk, get answers about braces vs Invisalign, treatment duration, and payment options—no typing required. Perfect for parents researching on mobile.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed patient data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by patient record, treatment plan, and appointment status.
Patients don't submit requests—they just call or text. Your AI recognizes patient needs (broken bracket, lost retainer, wire poking, etc.), creates tasks, triages by urgency, and notifies the right staff members automatically for follow-up.
Watches every conversation and alerts you when it matters. If a patient was concerned about discomfort, if an orthodontic emergency was reported, if a consultation was booked—you know instantly.
Follow one patient from phone call to completed treatment—see how every system works together
Alex calls at 2 AM with a broken bracket emergency. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, broken bracket, pain level, emergency status. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds tomorrow at 9 AM, and books it. Instant confirmation—no waiting.
The moment the appointment is booked, the system springs into action. Confirmation emails, reminder texts, pre-visit instructions, and post-care follow-ups—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for tomorrow morning. No one had to remember to send it.
Friday morning, Alex is at work dealing with a crisis. She completely forgot about the appointment. You're at the front desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her broken bracket, her emergency status. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Friday. Your bracket is still broken—would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled appointment. Dr. Smith fixes her bracket in 20 minutes. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-care instructions get sent, follow-up reminders are scheduled, and next appointment suggestions begin. All happening automatically—you're just treating the patient.
Alex just left the office. She's in the parking lot when her phone buzzes. It's a patient information update form from Frontdesk Forms—already filled with her name, email, and treatment details. The AI guides her through insurance and emergency contact information right on her phone. When she submits it, you're immediately notified. Your records are updated automatically—all without you lifting a finger.
Alex is at lunch, thinking about her braces. She has a question about what foods to avoid. She calls. The AI answers instantly, recognizes her from your CRM, remembers her recent bracket repair, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With every question answered instantly and appointments scheduled automatically, Alex never misses a visit. The system sends appointment reminders, progress updates, and care instructions. Alex's treatment stays on schedule.
Alex's braces are off and she just got her retainer. She has questions: "How often do I wear this?" "How do I clean it?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through paperwork.
Alex's retainer feels tight after forgetting to wear it for a few days. It's 9:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, reassures her it's normal, and offers to schedule a check-up if needed. Alex doesn't have to wait for office hours or worry alone. She just describes the problem, and it's handled.
Your practice is running a smile contest this month. Alex gets notified automatically—email, text, or both, your choice. The system sends practice announcements, event reminders, special offers, and patient appreciation updates. Patients stay engaged without you sending individual messages. Everything happens automatically.
Eighteen months later, Alex refers her friend. She had an amazing experience—questions were always answered instantly, appointments never got missed, and she felt supported throughout. The same AI that helped her book that first emergency call kept her engaged throughout treatment. That's the full journey: emergency patient to completed treatment to referral source.
Everything you need to know about using Frontdesk AI receptionist for your orthodontic practice
Yes. The AI receptionist for orthodontic practices answers calls 24/7, schedules consultations, handles emergency requests, and books adjustments—all while your team is off the clock. No more missed patient inquiries at 8 PM.
The AI triages orthodontic emergencies automatically, collects all details (patient name, issue description, urgency level), and routes them to your clinical team. True emergencies like loose wires or severe pain can be escalated immediately.
Yes. The orthodontic practices automation system automatically sends confirmation emails and reminder texts before consultations and adjustment appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most orthodontic practice management systems. The orthodontic practices scheduling software checks real-time availability and books consultations instantly—no back-and-forth phone tag needed.
After booking consultations, new patients automatically receive registration forms that are pre-filled with their info from the CRM. The AI guides them through insurance verification and medical history collection. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most orthodontic systems including Dolphin, OrthoTrac, Ortho2, and others. All data syncs automatically—patient inquiries, consultations, appointments, and treatment plans.
Absolutely. The orthodontic practices patient management AI knows all your locations, provider schedules, services offered, and insurance accepted. It can route calls based on location, handle multi-practice inquiries, and manage multiple offices simultaneously.
The AI handles orthodontic emergencies 24/7, verifies patient identity, assesses urgency level, and can coordinate same-day emergency appointments. For severe trauma or infections, it immediately escalates to your on-call orthodontist.
Pricing is based on your practice size and call volume. Most orthodontic practices see ROI within the first month from reduced no-shows and increased consultation conversions. Contact us for a custom quote.
Stop missing consultation requests at 2 AM. Start booking appointments while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."