Music Schools AI Receptionist | 24/7 Enrollment & Scheduling | Frontdesk

FILL YOUR
MUSIC CLASSES
WHILE YOU SLEEP

Every empty lesson slot costs money. Every missed call is a lost student. Frontdesk AI answers calls 24/7, books trial lessons, handles scheduling questions, and enrolls new students—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Music Schools

Incoming Call...

Parent Inquiry

"Hi, I'm looking for piano lessons for my 8-year-old. Do you have openings?"

AI Receptionist

"Yes! We have Tuesday 4 PM with Ms. Johnson available—30-minute beginner lessons, $150/month. Would you like to schedule a trial lesson?"

✓ Trial Lesson Booked • Piano

The Problem

MUSIC SCHOOLS
KEEP LOSING STUDENTS

You're losing potential students every day your phone goes unanswered. Parents call during lessons, no-shows waste your instructors' time, and your front desk can't keep up. There's a better way.

You Miss Calls When It Matters Most

A parent finds your school online after work, calls at 7 PM, and gets voicemail. By the time you check messages in the morning, they've already enrolled their child with a competitor who answered immediately.

The Cost
$3,600/year
Lost per missed enrollment

Your Team Is Drowning in Calls

While your instructors are teaching, three more calls come in. Trial lesson requests, recital questions, billing inquiries—you can't be everywhere at once. Parents get frustrated waiting, and you lose enrollments.

The Cost
40+ calls/day
Per music school location

Trial Lessons No-Show and You Lose Them Forever

Your instructor clears their schedule, prepares materials, and shows up. The family doesn't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty lesson slot.

The Cost
25% no-show
Rate industry average
$43,200
Lost annually from missed enrollments
45%
Of inquiries happen after lesson hours
5 days
Average time to convert an inquiry

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled student

24/7 Enrollment Chat

Parents visit your music school website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available lesson times, and books trial lessons—all without human intervention.

  • Automatically extracts student age, instrument interest, and scheduling preferences
  • Checks real-time instructor availability across all programs
  • Books trial lessons directly into your calendar
Frontdesk Chat
10:42 PM • Active
"Hi, my daughter wants to learn piano. Do you have openings?"
AI
"We have piano lessons available with Ms. Rodriguez on Tuesdays at 4:30 PM. Would you like to book a free trial lesson?"
"Yes! Next Tuesday works perfectly."
Trial Lesson Booked ✓
Tuesday, March 12 • 4:30 PM • Piano with Ms. Rodriguez
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Harmony Music School. How can I help?"
Parent: "I need to reschedule my son's guitar lesson this week..."
AI: "I can help with that! Let me check Mr. Thompson's availability. What day works better for you?"
✓ Lesson Rescheduled to Thursday 5:00 PM

AI Phone Receptionist

Every call is answered instantly—lesson rescheduling, enrollment inquiries, billing questions. The AI understands context, updates schedules, sends reminders, and escalates to instructors only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Reschedules lessons and updates instructor calendars automatically
  • Recognizes families from CRM and references student progress

Smart Outbound Follow-ups

When trial lessons no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their instrument preference, and books a new lesson—all while updating your CRM and instructor calendars.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules lessons and updates all systems automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Sarah, this is Frontdesk from Harmony Music School. I noticed we missed you for the piano trial lesson on Tuesday. Would you like to reschedule?"
Sarah: "Yes! We had a conflict. Can we do next Wednesday instead?"
✓ Trial Lesson Rescheduled
Wednesday, March 20 • 4:30 PM • Piano with Ms. Rodriguez
Frontdesk CRM
Family Name
Chen Family
Student & Instrument
Emma Chen • Piano Lessons
Preferred Schedule
Tuesdays 4:30 PM with Ms. Rodriguez
Source
Web Chat • 10:42 PM
Status
Trial Lesson Scheduled

Unified CRM

Every interaction—chat, call, trial lesson, enrollment—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every student and family.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, instructor schedules, and all systems

Marketing Automation

Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, lesson reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-lesson welcome email sent
Reminder SMS scheduled for tomorrow
Post-lesson feedback call ready
Enrollment form queued
AI Email Agent
Coming Soon
Pre-Lesson Welcome Email
"Hi Sarah! Emma's piano trial lesson with Ms. Rodriguez is confirmed. Here's what to bring and expect..."
Reminder Email
"Just a friendly reminder about Emma's lesson tomorrow at 4:30 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-lesson confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on family behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment forms that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and lesson scheduling.

  • Pre-filled with CRM data (name, email, student info)
  • AI-guided completion for emergency contacts and medical information
  • Automatically triggers onboarding workflows on submission
AI Form
Student Enrollment
Pre-filled Fields
✓ Parent Name, Email, Student Info (from CRM)
AI-Guided Fields
→ Emergency Contacts
→ Medical Information & Allergies
What Happens Next
Instructor is notified and welcome sequence begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR MUSIC SCHOOLS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your music school. Each agent handles different tasks—answering calls, booking trial lessons, handling parent inquiries. They work together 24/7 to fill your class roster faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed trial lessons. Handles enrollment inquiries, books trial lessons, and creates instructor requests automatically.

Phone Calls Lesson Booking Scheduling
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies parent inquiries, shows available class times and pricing, answers questions about instruments and lesson formats instantly. Books trial lessons and captures contact info—all through your website chat, 24/7.

Lead Qualifying Class Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized trial lesson confirmations, recital reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Student Registration

Pre-fills enrollment forms from CRM data. Guides parents through student information and lesson preferences. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to families at the right time. Makes outbound calls to missed trial lessons, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost enrollments and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with families and current students. Sends lesson confirmations, recital reminders, and answers questions about available classes via text—98% open rate.

Lesson Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available classes. Click, talk, get answers about pricing, schedules, and instructors—no typing required. Perfect for mobile users browsing programs.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed family and student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by student, class, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Families don't submit requests—they just call or text. Your AI recognizes support issues (instrument repair, schedule change, recital questions, etc.), creates request tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was frustrated, if a schedule change was requested, if a trial lesson was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from first call to enrollment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for piano lessons for my 7-year-old. Do you have any openings?"
AI: "Yes! We have beginner piano with Ms. Rodriguez—Tuesdays at 4 PM, $180/month. Would you like to schedule a trial lesson?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Interested In
Piano / Beginner
Budget
$180/mo
Student Age
7 years old
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, piano interest, child's age, $180 budget, Tuesday preference. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
S
M
T
W
T
F
S
1
2
3
4
5
6
7
8
9
11AM
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Piano Trial Lesson
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Trial Lesson Booked
Trigger detected in CRM
2
Confirmation Email Sent
Trial lesson confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-lesson email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the trial lesson is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Trial Lesson Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your trial piano lesson is confirmed for Saturday, March 9 at 11:00 AM with Ms. Rodriguez..."
Lesson Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your trial lesson tomorrow! We're excited to meet your child..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the trial lesson. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Piano Trial Lesson
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her piano interest, her child's age, her $180 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the piano trial lesson on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Lesson Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

THEY LOVE
THE TEACHER

Alex shows up for the rescheduled trial lesson. Her daughter loves Ms. Rodriguez. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-lesson follow-up emails get queued, the enrollment form is ready to send, and onboarding workflows begin. All happening automatically—you're just teaching.

LESSON COMPLETE
Saturday, March 16 • 2:00 PM
Piano • Ms. Rodriguez
Alex Chen
Post-lesson sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the trial lesson. She's walking to her car when her phone buzzes. It's an enrollment form from Frontdesk Forms—already filled with her name, email, and the program she just tried. The AI guides her through student information and emergency contacts right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Trial lesson completed • Enrollment submitted
AI
"I remember your trial lesson! How can I help?"
Alex
"Question about the recital schedule..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex is at work, thinking about the lessons. She has a question about the recital schedule. She calls. The AI answers instantly, recognizes her from your CRM, remembers her trial lesson and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX ENROLLS
HER DAUGHTER

With all questions answered, Alex completes the enrollment. The system automatically sends welcome emails, lesson schedules, and payment setup guides. Her daughter is officially starting lessons.

ENROLLMENT COMPLETE
Piano • Ms. Rodriguez • $180/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex's daughter just had her third lesson. She has questions: "What books should we buy for practice?" "Can we reschedule next week's lesson?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What books should we buy for practice?"
AI
"Hi Alex! Ms. Rodriguez recommends 'Piano Adventures Level 1'. Here's the link to purchase: [link]"
Alex
"Can we reschedule next Tuesday's lesson?"
AI
"Of course! I can move it to Thursday at 4 PM. Does that work?"
15
April 15, 2024 • 8:30 PM

SCHEDULE
CONFLICT

Alex's daughter has a school event conflict. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, checks availability, and reschedules the lesson for later that week. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
LESSON RESCHEDULED
Piano • Ms. Rodriguez
Moved to: Thursday, 4:00 PM
17
May 5, 2024

RECITAL THIS
SAT

There's a spring recital this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends recital announcements, practice reminders, schedule updates, and studio news. Families stay informed without you sending individual messages. Everything happens automatically.

Studio Event
Sent to All Families
EVENT
Spring Recital
Saturday, May 10 • 6:00 PM • Main Auditorium
ANNOUNCEMENT
Summer Session Registration
Summer session spots now open! Early bird discount ends May 15
REMINDER
Practice Assignment
Don't forget to practice scales this week!
✓ All families notified
No manual sending required
ENROLLMENT RENEWED
September 15, 2024
Alex Chen
Piano • Ms. Rodriguez • $180/month
✓ Renewed for fall semester
Same teacher, same time slot
Why she renewed
"Always got quick answers to my questions, easy to reschedule when needed, loved the recital experience"
18
September 15, 2024

SIX MONTHS LATER
SHE RENEWS

Six months later, Alex renews for the fall semester. She had a great experience—questions were answered instantly, schedule changes were easy, and her daughter loved the lessons. The same AI that helped her find the program kept her happy as a music parent. That's the full journey: inquiry to enrollment to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your music school

Can it handle after-hours enrollment calls? +

Yes. The AI answers calls 24/7, qualifies prospective students, checks lesson availability, and books trial lessons—all while your team sleeps. No more missed enrollment opportunities at 2 AM.

How does it handle lesson reschedules and cancellations? +

The AI manages schedule changes automatically, collects all details (student name, instructor, preferred reschedule time), and routes them to your scheduling system. Urgent requests can be escalated immediately to available instructors.

Does it reduce trial lesson no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before trial lessons. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed trial lessons.

Can it book lessons directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time instructor availability and books lessons instantly—no back-and-forth emails needed.

How does the student enrollment process work? +

After trial lessons, prospective students automatically receive an enrollment form that's pre-filled with their info from the CRM. The AI guides them through instrument selection and lesson package options. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including My Music Staff, Teachworks, Pike13, and others. All data syncs automatically—prospective students, trial lessons, enrollments, and schedule changes.

Can it handle multiple locations or programs? +

Absolutely. The AI knows all your locations, instructor availability, program offerings, and lesson times. It can route calls based on location, handle inquiries across all programs, and manage multiple studios simultaneously.

What about recital information and special events? +

The AI handles event inquiries 24/7, provides recital dates and times, and can coordinate with your staff for special performance opportunities. For time-sensitive announcements, it immediately escalates to your admin team.

How much does it cost? +

Pricing is based on your school size and call volume. Most music schools see ROI within the first month from reduced no-shows and increased student enrollments. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing trial lesson inquiries at night. Start enrolling students while you teach.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."