Every missed call is a lost visitor. Every delayed response costs memberships. Frontdesk AI answers calls 24/7, books tours, schedules group visits, handles event registrations, and converts inquiries—all while your team sleeps.
Museum Reception
Incoming Call...
Visitor
"Hi, I'm interested in booking a guided tour for 15 people. What's available?"
AI Receptionist
"Perfect! We have a docent-led tour available Friday at 2 PM—90 minutes covering our Egyptian collection. Would you like to reserve it?"
✓ Group Tour Booked • Friday 2 PM
You're missing group bookings while visitors get voicemail. School groups call during exhibits, tour inquiries go unanswered, and your front desk can't keep up. There's a better way.
A teacher planning a field trip calls at 6 PM to book 50 students. They get voicemail. By morning, they've already booked with a museum that answered. You just lost a $2,000 group booking.
While you're leading a tour, five calls come in. Membership questions, exhibit hours, event reservations, accessibility needs—you can't be at the desk and guiding visitors. Callers hang up, and you lose admissions.
You reserve a docent, prepare materials, and block gallery space. The group doesn't show. One reminder email went to spam. That's it—they're gone. No recovery, no rescheduling, just lost revenue and wasted resources.
One AI workforce that handles every touchpoint—from first inquiry to completed visit
Visitors explore your museum website at any hour. Frontdesk Chat answers instantly, provides exhibit information, shares ticket prices, and books visits—all without human intervention.
Every call is answered instantly—lost and found inquiries, ticket questions, exhibit information, group booking requests. The AI understands context, creates requests, schedules callbacks, and escalates to staff only when needed.
When group tours get cancelled or visitors don't show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their interests, and books a new visit—all while updating your CRM and calendar.
Every interaction—chat, call, tour booking, membership inquiry—automatically creates and updates visitor profiles in your CRM. No manual data entry. No missed information. One complete view of every visitor and member.
Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and membership nurturing sequences—all orchestrated by Marketing Automation.
Smart group booking and membership forms that pre-fill from CRM data and guide visitors through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and follow-up workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your museum. Each agent handles different tasks—answering visitor calls, booking tours, handling group reservations and membership inquiries. They work together 24/7 to increase visitor engagement and revenue.
Answers every call instantly—no voicemail, no missed opportunities. Handles visitor inquiries, books guided tours, schedules school group visits, and answers questions about exhibits, hours, and admission prices.
Engages website visitors with instant answers about current exhibitions, special events, membership benefits, and admission pricing. Books tours for school groups and private parties, captures donor information—all through your website chat, 24/7.
Sends personalized tour confirmations, event reminders for special exhibitions, and membership renewal notices automatically. Coordinates with marketing automation to send at the right time to keep visitors and donors engaged with your museum.
Pre-fills membership applications from visitor data. Guides prospective members through benefit levels, annual passes, and donation tiers. Triggers automation workflows when membership forms are submitted.
Automatically reaches out to visitors at the right time. Makes outbound calls to no-show tour groups, sends personalized SMS follow-ups about upcoming exhibitions, and emails nurturing sequences to membership prospects. Coordinates all outbound channels to recover lost bookings and keep visitors engaged.
Handles two-way SMS conversations with museum visitors and prospective members. Sends tour confirmations, special event reminders, and answers questions about current exhibitions, hours, and group rates via text—98% open rate.
Lets website visitors speak directly to your website about exhibitions and events. Click, talk, get answers about hours, admission prices, special exhibits, and member benefits—no typing required. Perfect for mobile users researching museum visits.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by visitor type, membership level, and engagement status.
Visitors don't submit tickets—they just call or text. Your AI recognizes facility issues (broken display, restroom needs, climate control, etc.), creates service requests, triages by urgency, and notifies the right facilities staff automatically.
Watches every conversation and alerts you when it matters. If a visitor had a concern, if a facility issue was reported, if a large group tour was booked—you know instantly.
Follow one visitor from phone call to membership—see how every system works together
Alex calls at 2 AM planning her visit. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, family of 4, interested in Ancient Civilizations, March 15th visit date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the visit. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her family of 4, her interest in Ancient Civilizations. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled visit. Her family loves the exhibits. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the membership application form is ready to send, and feedback workflows begin. All happening automatically—you're just helping visitors.
Alex just finished her visit. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership type perfect for her family. The AI guides her through payment and contact preferences right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the museum. She has a question about upcoming exhibitions. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and membership application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex completes her membership. The system automatically sends welcome emails, member benefit guides, and upcoming event notifications. Alex's officially a member.
Alex is planning her next visit. She has questions: "Are there guided tours this weekend?" "What are the children's program hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex wants to bring her daughter's school class. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, creates a group booking inquiry, and coordinates with your team. Alex doesn't have to wait for business hours or fill out forms. She just describes what she needs, and it's handled.
There's a new exhibition opening this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends exhibition announcements, event reminders, member exclusive previews, and program updates. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—questions were answered instantly, her family enjoyed exclusive events, and she felt connected. The same AI that helped her plan the first visit kept her engaged as a member. That's the full journey: visitor to member to renewal.
Everything you need to know about using Frontdesk for your museum
Yes. The AI answers calls 24/7, provides exhibit information, checks availability for tours and events, and books group visits—all while your staff is off duty. No more missed opportunities from international callers in different time zones.
The AI books group tours automatically, collects all necessary details (group size, date preference, special requirements, accessibility needs), and coordinates with your docent schedule. Educational groups can request specific curriculum-aligned content.
Yes. The system automatically sends confirmation emails and reminder texts before special exhibitions, lectures, and member events. When no-shows happen, it immediately reaches out to reschedule—recovering up to 40% of missed reservations.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time docent and gallery availability and books tours instantly—no back-and-forth emails needed.
After inquiries, interested visitors automatically receive membership information that's personalized based on their interests captured during the call. The AI explains different membership tiers and benefits. When someone signs up, you're notified immediately.
Yes. Frontdesk integrates with most systems including Tessitura, Altru, Blackbaud, Salesforce, and others. All data syncs automatically—visitor inquiries, tour bookings, event registrations, and membership applications.
Absolutely. The AI knows all your locations, current exhibitions, hours, and special programs. It can route calls based on visitor interest, handle multi-site inquiries, and manage multiple locations simultaneously.
The AI collects accessibility needs during booking, verifies available accommodations, and can coordinate with your visitor services team for wheelchairs, ASL interpreters, or sensory-friendly tours. All special requests are flagged and documented for your staff.
Pricing is based on your visitor volume and call traffic. Most museums see ROI within the first month from increased group bookings and membership conversions. Contact us for a custom quote.
Stop missing tour bookings at 2 AM. Start welcoming visitors while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."