Every empty apartment unit costs money. Every missed call is a lost resident. Frontdesk AI answers calls 24/7, books tours, handles maintenance requests, and closes leases—all while your team sleeps.
For Multifamily Housing
Incoming Call...
Prospective Resident
"Hi, I'm looking for a 2-bedroom apartment unit. Do you have anything available?"
AI Receptionist
"Yes! We have Apartment 402 available—2BR/1BA, $2,400/month. Would you like to schedule a tour?"
✓ Tour Booked • Apartment 402
You're losing revenue every day your apartment units sit empty. Prospects call at midnight, no-shows waste your time, and your leasing team can't keep up. There's a better way.
Someone finds your apartment complex at 11 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already signed a lease with another property that answered their call.
While you're showing an apartment unit, three more calls come in. Resident service requests, apartment tour inquiries, lease application questions—you can't be everywhere at once. Prospective residents get frustrated waiting, and you lose leases.
You clear your schedule, prep the apartment unit, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another vacant apartment unit.
One AI workforce that handles every touchpoint—from first inquiry to lease signing
Prospective residents visit your apartment community website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available apartment units, and books tours—all without human intervention.
Every call is answered instantly—service requests, tour inquiries, lease questions. The AI understands context, creates work orders, schedules follow-ups, and escalates to your leasing team only when needed.
When tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their apartment preferences, and books a new tour—all while updating your CRM and calendar.
Every interaction—chat, call, tour, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and current resident.
Orchestrate the entire prospective resident journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart rental applications that pre-fill from CRM data and guide prospective residents through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your apartment complex. Each agent handles different tasks—answering calls, booking tours, handling maintenance requests. They work together 24/7 to fill your vacant apartment units faster.
Answers every call instantly—no voicemail, no missed tours. Handles leasing inquiries, books apartment tours, and creates maintenance tickets automatically.
Qualifies apartment leads, shows available units and pricing, answers questions about amenities and move-in dates instantly. Books apartment tours and captures contact info—all through your website chat, 24/7.
Sends personalized apartment tour confirmations, move-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep renters engaged.
Pre-fills rental applications from CRM data. Guides renters through employment and income verification. Triggers automation workflows when submitted.
Automatically reaches out to renters at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep renters engaged.
Handles two-way SMS conversations with apartment renters and current residents. Sends tour confirmations, move-in reminders, and answers questions about available apartment units via text—98% open rate.
Lets website visitors speak directly to your website about available apartment units. Click, talk, get answers about pricing, availability, and amenities—no typing required. Perfect for mobile users browsing apartments.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed renter and resident data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by apartment complex, unit, and lead status.
Residents don't submit tickets—they just call or text. Your AI recognizes maintenance issues (leaky faucet, broken AC, elevator down, etc.), creates tickets, triages by urgency, and notifies the right maintenance staff automatically.
Watches every conversation and alerts you when it matters. If a renter was frustrated, if a maintenance issue was reported, if an apartment tour was booked—you know instantly.
Follow one prospect from phone call to signed lease—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 2-bedroom preference, $2,400 budget, March 15th move-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the viewing is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and application forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the viewing. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 2-bedroom search, her $2,400 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled viewing. She loves the apartment unit. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-viewing follow-up emails get queued, the rental application form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the apartment.
Alex just finished the viewing. She's walking to her car when her phone buzzes. It's a rental application from Frontdesk Forms—already filled with her name, email, and the apartment unit she just saw. The AI guides her through employment and income verification right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the apartment. She has a question about the pet policy. She calls. The AI answers instantly, recognizes her from your CRM, remembers her viewing and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the pet fee waived, Alex signs the lease. The system automatically sends welcome emails, move-in instructions, and utility setup guides. Alex's officially moving in.
Alex just moved in. She has questions: "How do I set up utilities?" "What are the fitness center hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's dishwasher stopped working. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a rooftop party this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends building announcements, event reminders, service updates, and community news. Residents stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—service requests were always handled quickly, questions were answered instantly, and she felt supported. The same AI that helped her find the apartment kept her happy as a resident. That's the full journey: prospect to resident to renewal.
Everything you need to know about using Frontdesk for your multifamily housing community
Yes. The AI receptionist for multifamily housing answers calls 24/7, qualifies prospective residents, checks apartment unit availability, and schedules tours—all while your leasing team sleeps. No more missed opportunities at 2 AM.
The multifamily housing AI receptionist creates service tickets automatically, collects all details (apartment unit number, issue description, urgency), and routes them to your maintenance team. Emergency requests can be escalated immediately.
Yes. The multifamily housing scheduling software automatically sends confirmation emails and reminder texts before apartment tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books apartment tours instantly—no back-and-forth emails needed.
After apartment tours, prospective residents automatically receive a rental application that's pre-filled with their info from the CRM. The multifamily housing automation guides them through employment and income verification. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most multifamily housing systems including Yardi Voyager, RealPage, Entrata, ResMan, and others. All data syncs automatically—prospective residents, apartment tours, rental applications, and service tickets.
Absolutely. The AI knows all your apartment communities, apartment unit availability, pricing, and amenities. It can route calls based on community, handle portfolio-wide inquiries, and manage multiple locations simultaneously.
The AI handles lockouts 24/7, verifies resident identity, and can coordinate with on-site staff or locksmiths. For true emergencies, it immediately escalates to your on-call team.
Pricing is based on your apartment community size and call volume. Most multifamily housing properties see ROI within the first month from reduced no-shows and increased lease conversions. Contact us for a custom quote.
Stop missing apartment tours at 2 AM. Start leasing apartment units while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."