Mini Golf Courses AI Receptionist | Automated Booking & Guest Management | Frontdesk

BOOK MORE
PARTIES & EVENTS
WHILE YOU SLEEP

Every missed call is a lost birthday party. Every voicemail is a group booking gone to your competitor. Frontdesk AI answers calls 24/7, books tee times, schedules events, and handles inquiries—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Mini Golf Courses

Incoming Call...

Customer

"Hi, I need to book a birthday party for 15 kids this Saturday. Are you available?"

AI Receptionist

"Absolutely! We have the 2 PM slot available. Party package includes 2 rounds of mini golf and pizza. Should I book it?"

✓ Party Booked • Saturday 2 PM

The Problem

MINI GOLF COURSES
LOSE CUSTOMERS EVERY DAY

You're losing bookings every day while your phone rings unanswered. Families call during your busiest hours, parties go unbooked, and your staff can't keep up with the flood of inquiries.

You Miss Calls During Peak Hours

A family wants to book a birthday party for Saturday at 2 PM. They call while you're helping customers at the counter, and it goes to voicemail. By the time you call back, they've already booked with the competitor down the street.

The Cost
$350/party
Lost per missed booking

Your Staff Is Overwhelmed at the Counter

While you're checking in a group, the phone rings with party inquiries. Customers need help with putters, kids need the restroom, and someone wants to know about your hours. You can't handle the counter and answer every call. Frustrated callers hang up and go elsewhere.

The Cost
30+ calls/day
During peak season

Party Bookings No-Show and You Lose Revenue

Someone reserves a tee time or party package over the phone. You block off the course, turn away other customers, and they never show up. You send one reminder text that gets ignored. That's it—they're gone. No deposit collected, no recovery, just empty lanes and lost revenue.

The Cost
25% no-show
Rate for unbooking confirmed reservations
$42,000
Lost annually in missed bookings
60%
Of calls happen during busy hours
15 mins
Average response time before customers move on

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked party

24/7 Booking Chat

Families visit your mini golf website at any hour. Frontdesk Chat answers instantly, checks tee time availability, books birthday parties, and answers pricing questions—all without human intervention.

  • Automatically extracts group size, date, and party package preferences
  • Checks real-time tee time availability across all courses
  • Books reservations directly into your calendar
Frontdesk Chat
9:45 PM • Active
"Hi, I need to book a birthday party for 12 kids. What packages do you have?"
AI
"Our Deluxe Birthday Package is perfect—includes 18 holes, party room, pizza, and arcade tokens. $299 for up to 12 kids. What date works for you?"
"This Saturday at 2pm works!"
Party Booked ✓
Saturday, March 9 • 2:00 PM • Deluxe Package
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thanks for calling Paradise Putt-Putt. How can I help?"
Caller: "Do you have any openings tomorrow afternoon for a group of 8?"
AI: "Yes! I have 2:30pm and 4:00pm available. Which time works better?"
✓ Tee Time Booked for 8 Players

AI Phone Receptionist

Every call is answered instantly—pricing questions, party bookings, group reservations, hours inquiries. The AI understands context, checks availability, books tee times, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books tee times and party packages automatically
  • Recognizes returning customers from CRM and references past visits

Smart Outbound Follow-ups

When parties cancel or customers don't show, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their party package preference, and rebooks—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules reservations and updates all systems automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Sarah, this is Paradise Putt-Putt. I noticed we missed you for the birthday party on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday at the same time?"
✓ Party Rescheduled
Saturday, March 16 • 2:00 PM • Deluxe Package
Frontdesk CRM
Name
Sarah Chen
Package Preference
Deluxe Birthday • 12 kids • $299
Party Date
March 16, 2024 • 2:00 PM
Source
Web Chat • 9:45 PM
Status
Party Confirmed

Unified CRM

Every interaction—chat, call, booking, party inquiry—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and their visit history.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to party completion
  • Syncs with calendar, bookings, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate party reminders, special event promotions, and re-engagement campaigns based on visit history and behavior.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic reminders and repeat visit campaigns
Automated Follow-Ups
What's Happening Now
Party confirmation email sent
Reminder SMS scheduled for tomorrow
Post-party survey ready
Loyalty discount offer queued
AI Email Agent
Coming Soon
Party Confirmation Email
"Hi Sarah! Your birthday party for 12 kids is confirmed for Saturday at 2pm. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your party tomorrow! Don't forget to arrive 15 minutes early..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Party confirmations, reminders, special event announcements, and re-engagement campaigns—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart party booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation calls and follow-up workflows.

  • Pre-filled with CRM data (name, email, package preference)
  • AI-guided completion for party details and special requests
  • Automatically triggers outbound workflows on submission
AI Form
Party Booking Request
Pre-filled Fields
✓ Name, Email, Package (from CRM)
AI-Guided Fields
→ Number of Children
→ Dietary Restrictions
→ Special Requests
What Happens Next
You're notified immediately and confirmation call is scheduled

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR MINI GOLF COURSES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your mini golf course. Each agent handles different tasks—answering calls, booking tee times, handling party reservations. They work together 24/7 to fill your course calendar faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles party inquiries, books tee times, and manages group event requests automatically.

Phone Calls Tee Time Booking Party Reservations
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies party leads, shows available time slots and group rates, answers questions about course features and birthday packages instantly. Books tee times and captures contact info—all through your website chat, 24/7.

Lead Qualifying Time Slot Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized party confirmations, event day reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Form Teammate

Booking Assistant
Party & Event Bookings

Pre-fills party booking forms from CRM data. Guides customers through group size and package selection. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to customers at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails party package promotions. Coordinates all outbound channels to recover lost bookings and keep customers engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with party hosts and walk-in customers. Sends tee time confirmations, party reminders, and answers questions about packages and availability via text—98% open rate.

Tee Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available tee times. Click, talk, get answers about pricing, party packages, and course features—no typing required. Perfect for mobile users browsing party options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed customer and party booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer, event type, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes facility issues (broken windmill, lighting problems, etc.), creates tasks, triages by urgency, and notifies the right course maintenance staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a customer was frustrated, if a facility issue was reported, if a large party was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one caller from first inquiry to birthday party booking—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning her daughter's birthday party. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thanks for calling Putt Paradise Mini Golf. How can I help you today?"
Alex: "Hi, I'm planning my daughter's 8th birthday party. Do you have availability for 15 kids?"
AI: "Yes! We have our Party Package available—includes 2 rounds of mini golf, party room, and pizza. What date were you thinking?"
Frontdesk CRM
Alex Rodriguez
Active
Phone
(555) 123-4567
Event Type
Birthday Party
Group Size
15 kids
Party Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, birthday party for 15 kids, March 15th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books the party package. Instant confirmation—no waiting.

MARCH 2024
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Birthday Party Package
Alex Rodriguez • Saturday, March 9 • 2:00 PM • 15 kids
Automation Sequence
1
Party Booked
Trigger detected in CRM
2
Confirmation Email Sent
Party booking confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-party thank you email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the party is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and party details—all happening automatically.

Inbox
2 New
Party Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your birthday party booking is confirmed for Saturday, March 9 at 2:00 PM. We can't wait to celebrate with you..."
Party Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your party tomorrow! We're all set for 15 kids at 2 PM..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 2:15 PM

SHE FORGOT
TO SHOW UP

Saturday afternoon, Alex is at the grocery store. She completely forgot about the party. You're at the front desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 2:00 PM
AR
Alex Rodriguez
Birthday Party - 15 kids
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + booking data ready
07
Saturday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her birthday party for 15 kids, March 9th date. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new date, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the birthday party on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Party Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 4:15 PM

THE KIDS
LOVED IT

Alex shows up for the rescheduled party. The kids have a blast. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-party thank you emails get queued, feedback forms are ready to send, and future booking reminders begin. All happening automatically—you're just running a great party.

PARTY COMPLETE
Saturday, March 16 • 2:00 PM
Birthday Party Package
Alex Rodriguez • 15 kids
Post-party sequence activated
Frontdesk Forms
Party Feedback • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 4:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the party. She's walking to her car when her phone buzzes. It's a feedback form from Frontdesk Forms—already filled with her name, email, and the party date. The AI guides her through rating questions right on her phone. When she submits it, you're immediately notified. The review process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Party completed • Feedback submitted
AI
"I remember your party! How can I help?"
Alex
"My son's birthday is coming up. Can I book another party?"
12
Monday, 10:30 AM

SHE HAS
ANOTHER PARTY

Alex is at work, thinking about her son's upcoming birthday. She calls. The AI answers instantly, recognizes her from your CRM, remembers her previous party, and is ready to help—no hold time, no voicemail, no missed calls. Alex books another party in seconds.

13
April 22, 2024

ALEX BOOKS
PARTY #2

With her daughter's party going so well, Alex books another one for her son. The system automatically sends booking confirmations, party planning tips, and reminder emails. Alex is officially a repeat customer.

PARTY BOOKED
Birthday Party Package • April 22, 2024
14
April 20, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is prepping for the party. She has questions: "Can we bring our own cake?" "Are there vegetarian pizza options?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can we bring our own cake for the party?"
AI
"Hi Alex! Absolutely! Feel free to bring your own cake. We have plates and utensils ready for you."
Alex
"Do you have vegetarian pizza options?"
AI
"Yes! We have cheese and veggie pizzas. Just let us know quantities when you arrive!"
15
May 10, 2024 • 8:30 PM

WINDMILL
NOT WORKING

A customer finds that hole 7's windmill isn't spinning. It's 8:30 PM on a Sunday. They can call, text, or chat—whichever they prefer. The AI answers instantly, understands the issue, creates a service ticket, and notifies your team immediately. The customer doesn't have to wait for business hours or fill out forms. They just describe the problem, and it's handled.

Customer's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Hole 7 Windmill Not Spinning
Priority: High • Team notified immediately
17
June 5, 2024

GLOW GOLF
THIS FRI

There's a special Glow Golf night this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, special promotions, schedule updates, and customer rewards. Customers stay informed without you sending individual messages. Everything happens automatically.

Special Event
Sent to All Customers
EVENT
Glow Golf Night
Friday, June 14 • 7:00 PM - 11:00 PM • Black lights & music!
PROMOTION
Summer Pass Available
Unlimited golf all summer - buy now and save 30%!
REMINDER
You Have Loyalty Points
15 points earned - redeem for a free round!
✓ All customers notified
No manual sending required
REGULAR CUSTOMER
Since March 2024
Alex Rodriguez
VIP Member • Monthly visitor
✓ 3 parties hosted this year
Birthday parties for both kids
Why she keeps coming back
"Always get quick answers to questions, easy booking, kids love it, and the staff remembers us"
18
September 2024

SIX MONTHS LATER
SHE'S A REGULAR

Six months later, Alex is a regular customer. She's hosted multiple parties, brings the kids for open play, and recommends you to all her friends. She had a great experience—bookings were always easy, questions were answered instantly, and she felt taken care of. The same AI that helped her book the first party kept her happy as a loyal customer. That's the full journey: inquiry to booking to repeat customer.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your mini golf course

Can it handle after-hours party booking calls? +

Yes. The AI answers calls 24/7, collects party details, checks course availability, and books reservations—all while your team sleeps. No more missed birthday party bookings at 10 PM.

How does it handle course condition questions? +

The AI answers questions about course status, weather delays, and facility updates automatically. It can provide current wait times, special event schedules, and operating hours. Urgent maintenance issues can be escalated immediately.

Does it reduce party booking no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before events. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed reservations.

Can it book tee times directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books tee times instantly—no back-and-forth calls needed.

How does the group event booking work? +

After initial inquiries, guests automatically receive booking information that's pre-filled with their details from the CRM. The AI guides them through party size, food packages, and add-on options. When confirmed, you're notified immediately.

Does it work with my existing booking systems? +

Yes. Frontdesk integrates with most systems including Square, Mindbody, Club Prophet, and others. All data syncs automatically—reservations, tee times, party bookings, and customer inquiries.

Can it handle multiple courses or locations? +

Absolutely. The AI knows all your locations, course availability, pricing, and special events. It can route calls based on location, handle multi-location inquiries, and manage several facilities simultaneously.

What about weather delays and last-minute changes? +

The AI handles weather-related inquiries 24/7, communicates current status, and can help reschedule bookings. For urgent closures or safety issues, it immediately notifies your management team.

How much does it cost? +

Pricing is based on your course size and call volume. Most attractions see ROI within the first month from reduced no-shows and increased party bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing party bookings after hours. Start filling tee times while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."