Every missed call is a lost client. Every empty slot costs revenue. Frontdesk AI answers calls 24/7, books consultations, handles treatment inquiries, and confirms appointments—all while your team sleeps.
For Medical Spas
Incoming Call...
New Client
"Hi, I'm interested in Botox treatments. What's your availability this week?"
AI Receptionist
"Great! We have Thursday at 2 PM or Friday at 10 AM with our specialist. Would you like to book a consultation?"
✓ Consultation Booked • Thursday 2 PM
You're losing revenue every day your appointment slots stay empty. Clients call after hours, no-shows waste your time, and your front desk can't keep up with the demand.
Someone discovers your spa at 9 PM, calls to book Botox, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered instantly.
While you're with a client getting laser treatment, three more calls come in. Consultation requests, pricing questions, appointment changes—you can't be everywhere at once. Potential clients get frustrated waiting, and you lose bookings.
You clear your schedule, prep the treatment room, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty appointment slot.
One AI workforce that handles every touchpoint—from first inquiry to booked appointment
Clients visit your med spa website at any hour. Frontdesk Chat answers instantly, qualifies leads, recommends treatments, and books consultations—all without human intervention.
Every call is answered instantly—appointment requests, treatment questions, pricing inquiries. The AI understands context, books appointments, handles cancellations, and escalates to humans only when needed.
When clients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original consultation conversation, knows their treatment preferences, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, treatment—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every client and lead.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for consultation scheduling and treatment planning workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your medical spa. Each agent handles different tasks—answering calls, booking consultations, managing appointment requests. They work together 24/7 to keep your schedule full and clients happy.
Answers every call instantly—no voicemail, no missed consultations. Handles treatment inquiries, books Botox and filler appointments, and creates client service requests automatically.
Qualifies aesthetic leads, shows available treatments and pricing, answers questions about procedures and consultation availability instantly. Books consultations and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, treatment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged and coming back.
Pre-fills medical history and consent forms from client data. Guides clients through health questionnaires and treatment preferences. Triggers automation workflows when submitted.
Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover missed appointments and keep clients engaged.
Handles two-way SMS conversations with aesthetic clients. Sends appointment confirmations, pre-treatment reminders, and answers questions about procedures and aftercare via text—98% open rate.
Lets website visitors speak directly to your website about available treatments. Click, talk, get answers about Botox pricing, filler options, and appointment availability—no typing required. Perfect for mobile users researching cosmetic procedures.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and treatment data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by client, treatment history, and appointment status.
Clients don't submit forms—they just call or text. Your AI recognizes service needs (rescheduling, product questions, aftercare support, etc.), creates service requests, triages by urgency, and notifies the right staff member automatically.
Watches every conversation and alerts you when it matters. If a client expressed concerns, if a side effect was reported, if a consultation was booked—you know instantly.
Follow one client from phone call to booked consultation—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, Botox interest, treatment areas, preferred timing. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Botox interest, her preferred treatment areas. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the treatment plan you recommended. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the booking confirmation form is ready to send, and payment workflows begin. All happening automatically—you're just focusing on the consultation.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a treatment booking confirmation from Frontdesk Forms—already filled with her name, email, and the treatment plan you discussed. The AI guides her through medical history and consent forms right on her phone. When she submits it, you're immediately notified. The payment and scheduling process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her upcoming treatment. She has a question about pre-treatment instructions. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
Alex comes in for her Botox treatment. She's thrilled with the results. The system automatically sends aftercare instructions, follow-up appointment reminders, and special offers for complementary treatments. Alex is officially a happy client.
Alex just got home from work. She has questions: "Can I exercise tomorrow?" "Is this much redness normal?" She texts the AI. It answers instantly with all the aftercare details she needs—no waiting, no phone calls, no searching through emails.
Alex loves her Botox results. Now she's curious about lip fillers. It's 8:30 PM on a Wednesday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the question, provides detailed information about filler options, and offers to schedule a consultation. Alex doesn't have to wait for business hours or fill out forms. She just asks her question, and gets expert guidance.
There's a VIP client appreciation event this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends spa events, special promotions, new treatment announcements, and exclusive offers. Clients stay informed and engaged without you sending individual messages. Everything happens automatically.
A year later, Alex is a regular client. She had a phenomenal experience—questions were answered instantly day or night, booking was effortless, and she always felt supported. The same AI that helped her book her first consultation kept her engaged and coming back. That's the full journey: inquiry to consultation to loyal client.
Everything you need to know about using Frontdesk for your medical spa
Yes. The AI answers calls 24/7, qualifies clients, checks provider availability, and books consultations—all while your team sleeps. No more missed opportunities at 2 AM.
The AI answers questions about Botox, fillers, laser treatments, and more. It collects client concerns, desired outcomes, and medical history details, then routes qualified leads to your aestheticians. Urgent consultations can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After booking, clients automatically receive an intake form that's pre-filled with their info from the CRM. The AI guides them through medical history, consent forms, and treatment preferences. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Zenoti, Vagaro, Boulevard, and others. All data syncs automatically—clients, appointments, intake forms, and follow-up reminders.
Absolutely. The AI knows all your locations, provider availability, treatment menus, and pricing. It can route calls based on location, handle multi-location inquiries, and manage multiple spas simultaneously.
The AI handles cancellations 24/7, automatically texts your waitlist, and fills openings within minutes. It maximizes your provider utilization and revenue by ensuring no appointment slot goes unused.
Pricing is based on your practice size and call volume. Most medical spas see ROI within the first month from reduced no-shows and increased treatment bookings. Contact us for a custom quote.
Stop missing consultation requests at 2 AM. Start booking appointments while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."