Every empty slip costs money. Every missed call is a lost boater. Frontdesk AI answers calls 24/7, books slip reservations, handles dock service requests, and closes contracts—all while your team sleeps.
For Marina & Boat Slips
Incoming Call...
Boater
"Hi, I need a 40-foot slip for the summer season. Do you have anything available?"
AI Receptionist
"Yes! We have Slip B-12 available—40ft covered slip, $1,800/month. Would you like to schedule a walk-through?"
✓ Walk-Through Booked • Slip B-12
You're losing revenue every day your slips sit empty. Boaters call at all hours, no-shows waste your time, and your team can't keep up with seasonal demand. There's a better way.
A boater finds your marina at 10 PM while planning their trip, calls, and gets voicemail. By the time you check messages in the morning, they've already secured a slip at a competing marina that answered.
While you're at the dock helping with a boat launch, three more calls come in. Slip inquiries, fuel requests, amenity questions—you can't be everywhere at once. Boaters get frustrated waiting, and you lose bookings.
You clear your schedule, prep the slip walkthrough, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty slip.
One AI workforce that handles every touchpoint—from first inquiry to signed slip agreement
Boaters visit your marina website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available slips, and books viewings—all without human intervention.
Every call is answered instantly—gate access issues, slip inquiries, billing questions. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.
When viewings no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their boat specifications, and books a new viewing—all while updating your CRM and calendar.
Every interaction—chat, call, viewing, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and slip holder.
Orchestrate the entire boater journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-viewing confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart slip agreements that pre-fill from CRM data and guide boaters through completion. When forms are submitted, they automatically trigger outbound automation sequences for verification and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your marina. Each agent handles different tasks—answering calls, booking slip viewings, handling dock maintenance requests. They work together 24/7 to fill your vacant slips faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles slip rental inquiries, books dock viewings, and creates maintenance work orders automatically.
Qualifies boater leads, shows available slips and slip rates, answers questions about amenities and move-in dates instantly. Books slip viewings and captures contact info—all through your website chat, 24/7.
Sends personalized slip viewing confirmations, move-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep boaters engaged.
Pre-fills slip rental agreements from CRM data. Guides boaters through vessel specifications and insurance verification. Triggers automation workflows when submitted.
Automatically reaches out to boaters at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep boaters engaged.
Handles two-way SMS conversations with boaters and current slip holders. Sends viewing confirmations, move-in reminders, and answers questions about available slips via text—98% open rate.
Lets website visitors speak directly to your website about available slips. Click, talk, get answers about slip rates, availability, and marina amenities—no typing required. Perfect for mobile users browsing slip options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed boater and slip holder data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by marina, slip, and lead status.
Slip holders don't submit tickets—they just call or text. Your AI recognizes marina issues (broken dock cleat, water hookup leak, electrical problem, etc.), creates tickets, triages by urgency, and notifies the right dock staff automatically.
Watches every conversation and alerts you when it matters. If a boater was frustrated, if a dock issue was reported, if a slip viewing was booked—you know instantly.
Follow one boater from phone call to signed slip agreement—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 35-foot preference, $450 budget, March 15th start date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the viewing is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and slip agreement forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the viewing. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 35-foot search, her $450 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled viewing. She loves the slip. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-viewing follow-up emails get queued, the slip agreement form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the marina.
Alex just finished the viewing. She's walking to her car when her phone buzzes. It's a slip agreement application from Frontdesk Forms—already filled with her name, email, and the slip she just saw. The AI guides her through vessel details and insurance verification right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the slip. She has a question about the electrical hookups. She calls. The AI answers instantly, recognizes her from your CRM, remembers her viewing and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex signs the slip agreement. The system automatically sends welcome emails, docking instructions, and marina amenity guides. Alex's officially moving in.
Alex just docked her boat. She has questions: "What's the gate code?" "Where's the fuel dock?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's dock box lock is stuck. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a regatta this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends marina announcements, event reminders, service updates, and community news. Boaters stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—dock service was always quick, questions were answered instantly, and she felt supported. The same AI that helped her find the slip kept her happy as a boater. That's the full journey: prospect to slip holder to renewal.
Everything you need to know about using Frontdesk for your marina
Yes. The AI answers calls 24/7, qualifies boaters, checks slip availability, and schedules marina tours—all while your team sleeps. No more missed opportunities at 2 AM.
The AI creates service tickets automatically, collects all details (slip number, issue description, urgency), and routes them to your dock crew. Emergency requests like electrical issues or water line breaks can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before marina tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books marina tours instantly—no back-and-forth emails needed.
After tours, boaters automatically receive a rental agreement that's pre-filled with their info from the CRM. The AI guides them through boat registration, insurance verification, and payment setup. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most marina management systems including Dockwa, Harbour Assist, and others. All data syncs automatically—boater inquiries, tours, agreements, and service tickets.
Absolutely. The AI knows all your marinas, slip availability, pricing, and amenities. It can route calls based on location, handle multi-marina inquiries, and manage multiple facilities simultaneously.
The AI handles gate access issues 24/7, verifies boater identity, and can coordinate with dock staff or security. For true emergencies like vessel damage or safety concerns, it immediately escalates to your on-call harbormaster.
Pricing is based on your marina size and call volume. Most marinas see ROI within the first month from reduced no-shows and increased slip rentals. Contact us for a custom quote.
Stop missing slip inquiries at 2 AM. Start booking slips while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.