Marina & Boat Slips AI Receptionist | 24/7 Slip Reservations | Frontdesk

FILL YOUR
EMPTY SLIPS
WHILE YOU SLEEP

Every empty slip costs money. Every missed call is a lost boater. Frontdesk AI answers calls 24/7, books slip reservations, handles dock service requests, and closes contracts—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Marina & Boat Slips

Incoming Call...

Boater

"Hi, I need a 40-foot slip for the summer season. Do you have anything available?"

AI Receptionist

"Yes! We have Slip B-12 available—40ft covered slip, $1,800/month. Would you like to schedule a walk-through?"

✓ Walk-Through Booked • Slip B-12

The Problem

MARINAS KEEP
LOSING BOATERS

You're losing revenue every day your slips sit empty. Boaters call at all hours, no-shows waste your time, and your team can't keep up with seasonal demand. There's a better way.

You Miss Calls When Boaters Need You Most

A boater finds your marina at 10 PM while planning their trip, calls, and gets voicemail. By the time you check messages in the morning, they've already secured a slip at a competing marina that answered.

The Cost
$3,200/month
Lost per empty slip

Your Team Is Drowning in Calls

While you're at the dock helping with a boat launch, three more calls come in. Slip inquiries, fuel requests, amenity questions—you can't be everywhere at once. Boaters get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per marina office during peak season

Viewings No-Show and You Lose Them Forever

You clear your schedule, prep the slip walkthrough, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty slip.

The Cost
35% no-show
Rate industry average
$38,400
Lost annually per empty slip
45%
Of inquiries happen after office hours
5 days
Average time to fill a vacant slip

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed slip agreement

24/7 Marina Chat

Boaters visit your marina website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available slips, and books viewings—all without human intervention.

  • Automatically extracts boat size, slip requirements, and lease duration
  • Checks real-time slip availability across your marina
  • Books slip viewings directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for a slip for my 40-foot sailboat. What's available?"
AI
"I have Slip B-12 available—45-foot covered slip with shore power and water, $850/month. Would you like to schedule a viewing?"
"Yes! This Saturday works."
Viewing Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "The gate access isn't working at Slip B-12..."
AI: "I'll create a service ticket right away. What's your slip number?"
✓ Ticket #4920 Created

AI Phone Receptionist

Every call is answered instantly—gate access issues, slip inquiries, billing questions. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service tickets automatically
  • Recognizes slip holders from CRM and references past interactions

Smart Outbound Follow-ups

When viewings no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their boat specifications, and books a new viewing—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules viewings and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the Slip B-12 viewing on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Viewing Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Boat & Slip Requirements
40' Sailboat / Covered Slip • $850/month
Move-in Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Viewing Scheduled

Unified CRM

Every interaction—chat, call, viewing, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and slip holder.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to slip agreement signing
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire boater journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-viewing email sequence
Reminder SMS scheduled
Post-viewing follow-up ready
Slip agreement form queued
AI Email Agent
Coming Soon
Pre-Viewing Email
"Hi Sarah! Your viewing for Slip B-12 is confirmed. Here's what to expect and directions to the dock..."
Reminder Email
"Just a friendly reminder about your slip viewing tomorrow at 11:00 AM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-viewing confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on boater behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart slip agreements that pre-fill from CRM data and guide boaters through completion. When forms are submitted, they automatically trigger outbound automation sequences for verification and approval workflows.

  • Pre-filled with CRM data (name, email, boat details)
  • AI-guided completion for insurance and documentation
  • Automatically triggers outbound workflows on submission
AI Form
Slip Agreement Application
Pre-filled Fields
✓ Name, Email, Boat Details (from CRM)
AI-Guided Fields
→ Insurance Documentation
→ Vessel Registration
What Happens Next
You're notified immediately and approval process begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR MARINA & BOAT SLIPS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your marina. Each agent handles different tasks—answering calls, booking slip viewings, handling dock maintenance requests. They work together 24/7 to fill your vacant slips faster.

TIER 1.00

AI Receptionist Teammate

24/7 Dock Office
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles slip rental inquiries, books dock viewings, and creates maintenance work orders automatically.

Phone Calls Slip Viewings Dock Maintenance
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies boater leads, shows available slips and slip rates, answers questions about amenities and move-in dates instantly. Books slip viewings and captures contact info—all through your website chat, 24/7.

Lead Qualifying Slip Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized slip viewing confirmations, move-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep boaters engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Slip Agreement Assistant
Slip Rental Forms

Pre-fills slip rental agreements from CRM data. Guides boaters through vessel specifications and insurance verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to boaters at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep boaters engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with boaters and current slip holders. Sends viewing confirmations, move-in reminders, and answers questions about available slips via text—98% open rate.

Viewing Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available slips. Click, talk, get answers about slip rates, availability, and marina amenities—no typing required. Perfect for mobile users browsing slip options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed boater and slip holder data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by marina, slip, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Slip holders don't submit tickets—they just call or text. Your AI recognizes marina issues (broken dock cleat, water hookup leak, electrical problem, etc.), creates tickets, triages by urgency, and notifies the right dock staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a boater was frustrated, if a dock issue was reported, if a slip viewing was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one boater from phone call to signed slip agreement—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a 35-foot boat slip. Do you have anything available?"
AI: "Yes! We have Slip C-12 available—35ft covered, $450/month. Would you like to schedule a viewing?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Looking For
35ft / Covered
Budget
$450/mo
Start Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, 35-foot preference, $450 budget, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Slip C-12 Viewing
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Viewing Booked
Trigger detected in CRM
2
Confirmation Email Sent
Viewing confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-viewing email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the viewing is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and slip agreement forms—all happening automatically.

Inbox
2 New
Viewing Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your viewing for Slip C-12 is confirmed for Saturday, March 9 at 11:00 AM..."
Viewing Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your viewing tomorrow! We're excited to show you Slip C-12..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the viewing. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Slip C-12 Viewing
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 35-foot search, her $450 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Slip C-12 viewing on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Viewing Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE SLIP

Alex shows up for the rescheduled viewing. She loves the slip. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-viewing follow-up emails get queued, the slip agreement form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the marina.

VIEWING COMPLETE
Saturday, March 16 • 2:00 PM
Slip C-12
Alex Chen
Post-viewing sequence activated
Frontdesk Forms
Slip Agreement Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the viewing. She's walking to her car when her phone buzzes. It's a slip agreement application from Frontdesk Forms—already filled with her name, email, and the slip she just saw. The AI guides her through vessel details and insurance verification right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Viewing completed • Application submitted
AI
"I remember your viewing! How can I help?"
Alex
"Question about the electrical hookups..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex's at work, thinking about the slip. She has a question about the electrical hookups. She calls. The AI answers instantly, recognizes her from your CRM, remembers her viewing and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
HER AGREEMENT

With her questions answered, Alex signs the slip agreement. The system automatically sends welcome emails, docking instructions, and marina amenity guides. Alex's officially moving in.

AGREEMENT SIGNED
Slip C-12 • $450/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just docked her boat. She has questions: "What's the gate code?" "Where's the fuel dock?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What's the gate code to get in?"
AI
"Hi Alex! Your gate code is #C12450. It works 24/7 at all marina entrances."
Alex
"Where's the fuel dock?"
AI
"The fuel dock is at Dock A, open 7 AM - 7 PM daily. Diesel and unleaded available. Welcome to the marina!"
15
April 15, 2024 • 8:30 PM

THE DOCK BOX
WON'T OPEN

Alex's dock box lock is stuck. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SERVICE TICKET CREATED
Dock Box Lock Issue
Scheduled: Monday, 9:00 AM
17
May 5, 2024

REGATTA THIS
SAT

There's a regatta this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends marina announcements, event reminders, service updates, and community news. Boaters stay informed without you sending individual messages. Everything happens automatically.

Marina Event
Sent to All Slip Holders
EVENT
Annual Spring Regatta
Saturday, May 10 • 10:00 AM • Main Harbor
ANNOUNCEMENT
Dock Power Upgrade
New 50-amp service installed on C Dock!
REMINDER
Hurricane Prep Workshop
Learn hurricane preparedness - Sunday 2 PM
✓ All boaters notified
No manual sending required
SLIP RENEWED
March 15, 2025
Alex Chen
Slip C-12 • $450/month
✓ Renewed for 12 months
Same slip, same rate
Why she renewed
"Great experience with dock service, always got quick answers, loved the marina community events"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—dock service was always quick, questions were answered instantly, and she felt supported. The same AI that helped her find the slip kept her happy as a boater. That's the full journey: prospect to slip holder to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your marina

Can it handle after-hours slip rental inquiries? +

Yes. The AI answers calls 24/7, qualifies boaters, checks slip availability, and schedules marina tours—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle dock and slip service requests? +

The AI creates service tickets automatically, collects all details (slip number, issue description, urgency), and routes them to your dock crew. Emergency requests like electrical issues or water line breaks can be escalated immediately.

Does it reduce marina tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before marina tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books marina tours instantly—no back-and-forth emails needed.

How does the slip rental agreement work? +

After tours, boaters automatically receive a rental agreement that's pre-filled with their info from the CRM. The AI guides them through boat registration, insurance verification, and payment setup. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most marina management systems including Dockwa, Harbour Assist, and others. All data syncs automatically—boater inquiries, tours, agreements, and service tickets.

Can it handle multiple marinas or dock locations? +

Absolutely. The AI knows all your marinas, slip availability, pricing, and amenities. It can route calls based on location, handle multi-marina inquiries, and manage multiple facilities simultaneously.

What about gate access issues and emergencies? +

The AI handles gate access issues 24/7, verifies boater identity, and can coordinate with dock staff or security. For true emergencies like vessel damage or safety concerns, it immediately escalates to your on-call harbormaster.

How much does it cost? +

Pricing is based on your marina size and call volume. Most marinas see ROI within the first month from reduced no-shows and increased slip rentals. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing slip inquiries at 2 AM. Start booking slips while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."