Every missed call is a lost resident. Every delayed response costs you premium leases. Frontdesk AI answers calls 24/7, schedules private tours, handles amenity reservations, and manages concierge requests—all while your team focuses on residents.
For Luxury Apartments
Incoming Call...
Prospective Resident
"Hi, I'm interested in a penthouse residence. Do you have any available with skyline views?"
AI Concierge
"Absolutely! We have Residence 4502 available—3BR/3BA penthouse with panoramic views, $8,500/month. Would you like to schedule a private showing?"
✓ Private Tour Scheduled • Residence 4502
You're losing high-value residents while your premium suites sit empty. Affluent prospects call after hours, amenity reservations get missed, and your concierge team can't keep up with luxury expectations.
A corporate executive finds your penthouse listing at 10 PM, calls, and gets voicemail. By the time your concierge checks messages in the morning, they've already secured a luxury lease at a competing high-rise that answered immediately.
While conducting a private suite viewing, three more calls come in. Pool cabana reservations, private viewing requests, lease agreement questions—you can't provide white-glove service everywhere at once. High-end prospects expect immediate response, and you lose luxury lease agreements.
You prepare the penthouse, stage the rooftop terrace, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone to a competing luxury building. No second chance, no recovery, just wasted time and another vacant premium suite.
One AI workforce that handles every touchpoint—from first inquiry to luxury lease agreement signed
Prospective residents visit your luxury apartment website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, showcases available residences, and schedules private viewings—all without human intervention.
Every call is answered instantly—amenity reservations, viewing inquiries, concierge services, resident support. The AI understands context, creates service requests, schedules follow-ups, and escalates to humans only when needed.
When prospective residents miss scheduled viewings, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their preferences, and books a new viewing—all while updating your CRM and calendar.
Every interaction—chat, call, viewing, amenity reservation, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and current resident.
Orchestrate the entire prospective resident journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-viewing confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart luxury residence applications that pre-fill from CRM data and guide prospective residents through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your luxury apartment building. Each agent handles different tasks—answering calls, booking property viewings, managing amenity reservations. They work together 24/7 to lease your premium units faster.
Answers every call instantly—no voicemail, no missed viewings. Handles leasing inquiries, books apartment viewings, and creates concierge service requests automatically.
Qualifies prospective residents, shows available luxury apartments and pricing, answers questions about premium amenities and move-in dates instantly. Books private viewings and captures contact info—all through your website chat, 24/7.
Sends personalized apartment viewing confirmations, lease signing reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective residents engaged.
Pre-fills luxury lease agreements from CRM data. Guides prospective residents through employment and income verification. Triggers automation workflows when submitted.
Automatically reaches out to prospective residents at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.
Handles two-way SMS conversations with prospective and current residents. Sends apartment viewing confirmations, lease signing reminders, and answers questions about available luxury apartments via text—98% open rate.
Lets website visitors speak directly to your website about available luxury apartments. Click, talk, get answers about pricing, availability, and premium amenities—no typing required. Perfect for mobile users browsing properties.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective resident and current resident data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by building, apartment, and lead status.
Residents don't submit tickets—they just call or text. Your AI recognizes service requests (spa maintenance, fitness center access, package delivery, etc.), creates tickets, triages by urgency, and notifies the right concierge staff automatically.
Watches every conversation and alerts you when it matters. If a prospective resident was frustrated, if an amenity reservation was made, if a private apartment viewing was booked—you know instantly.
Follow one prospect from phone call to signed luxury lease agreement—see how every system works together
Alex calls at 2 AM about a luxury penthouse. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, penthouse preference, skyline views, $8,500 budget, March 15th move-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the private viewing. Instant confirmation—no waiting.
The moment the viewing is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and application forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at a breakfast meeting. She completely forgot about the viewing. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her penthouse search, her $8,500 budget, skyline view preference. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished a client presentation. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your private viewing?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled viewing. She loves the penthouse—the skyline views are breathtaking. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-viewing follow-up emails get queued, the luxury lease application form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the residence.
Alex just finished the viewing. She's walking to her car when her phone buzzes. It's a luxury lease application from Frontdesk Forms—already filled with her name, email, and the residence she just saw. The AI guides her through employment and income verification right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the penthouse. She has a question about the pet policy. She calls. The AI answers instantly, recognizes her from your CRM, remembers her viewing and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the pet policy accommodated, Alex signs the luxury lease agreement. The system automatically sends welcome emails, move-in instructions, and concierge service guides. Alex's officially moving in.
Alex just moved in. She has questions: "How do I access the smart home system?" "What time does the rooftop lounge close?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's air conditioning isn't working. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a concierge service request, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a rooftop cocktail reception this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends building announcements, amenity reservation reminders, concierge service updates, and community news. Residents stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had an exceptional experience—concierge service was always responsive, questions were answered instantly, and she felt valued as a resident. The same AI that helped her find the penthouse kept her happy as a resident. That's the full journey: prospect to resident to renewal.
Everything you need to know about using Frontdesk for your luxury apartments
Yes. The AI answers calls 24/7, books amenity reservations, checks availability for the rooftop terrace, private dining room, or fitness studio—all while your team sleeps. No more missed reservation requests at 2 AM.
The AI processes concierge requests automatically, collects all details (residence number, service type, preferred timing), and routes them to your concierge team. Urgent requests like package deliveries or parking issues can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before private residence tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed viewings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books private residence viewings instantly—no back-and-forth emails needed.
After private tours, prospective residents automatically receive a luxury lease application that's pre-filled with their info from the CRM. The AI guides them through financial verification and documentation. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including AppFolio, Buildium, Yardi, and others. All data syncs automatically—prospective residents, private tours, luxury lease applications, and concierge requests.
Absolutely. The AI knows all your luxury buildings, residence availability, premium pricing, and exclusive amenities. It can route calls based on building location, handle portfolio-wide inquiries, and manage multiple luxury properties simultaneously.
The AI handles lockouts 24/7, verifies resident identity, and can coordinate with concierge staff or building security. For true emergencies, it immediately escalates to your on-call management team.
Pricing is based on your building portfolio size and call volume. Most luxury apartment buildings see ROI within the first month from reduced no-shows and increased lease conversions. Contact us for a custom quote.
Stop missing amenity reservations at 2 AM. Start signing luxury lease agreements while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."