Event Lighting & Audio Rentals AI Receptionist | 24/7 Booking & Customer Support | Frontdesk

BOOK MORE
EVENT RENTALS
WHILE YOU SLEEP

Every missed call is a lost booking. Every delayed quote goes to a competitor. Frontdesk AI answers calls 24/7, provides instant pricing, checks equipment availability, and books events—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Event Lighting & Audio Rentals

Incoming Call...

Event Planner

"Hi, I need uplighting and a sound system for a wedding. Do you have equipment available June 15th?"

AI Receptionist

"Yes! We have 20 uplights and our Premium Wedding Package available—includes wireless mics and speakers. $1,850 for the day. Book now?"

✓ Event Booked • June 15th

The Problem

EVENT PRODUCTION
COMPANIES LOSE BOOKINGS

You're losing bookings every day while your equipment sits idle. Event planners call during setups, no-shows waste your crew's time, and your team can't keep up with quote requests. There's a better way.

You Miss Calls When Events Are Happening

An event planner finds your gear at 9 PM while planning a corporate event, calls, and gets voicemail. By the time you check messages after tomorrow's wedding setup, they've already booked with someone else who answered.

The Cost
$3,500/event
Average lost booking value

Your Team Is Drowning in Calls

While you're running sound at a venue, three more calls come in. Equipment availability questions, quote requests, site visit scheduling—you can't be everywhere at once. Event planners get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per rental company

Consultations No-Show and You Lose Them Forever

You clear your schedule, prep the demo equipment, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another idle lighting rig.

The Cost
35% no-show
Rate industry average
$42,000
Lost annually in missed bookings
45%
Of inquiries happen during events
24 hours
Average response time loses bookings

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed booking

24/7 Booking Chat

Event planners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, checks equipment availability, and schedules site visits—all without human intervention.

  • Automatically extracts event date, budget, and equipment needs
  • Checks real-time availability across your inventory
  • Books consultations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, need lighting and sound for a 200-person wedding. What's available June 15th?"
AI
"Perfect! I have our Premium Wedding Package available—uplighting, dance floor lighting, and full PA system. Would you like to schedule a consultation?"
"Yes! This Saturday works."
Consultation Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I rented speakers for my event last week and one of them isn't working properly..."
AI: "I'll create a support ticket right away. Can you tell me which event this was for?"
✓ Ticket #4920 Created

AI Phone Receptionist

Every call is answered instantly—equipment inquiries, booking requests, technical support questions. The AI understands context, creates tickets, schedules consultations, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates support tickets automatically
  • Recognizes clients from CRM and references past events

Smart Outbound Follow-ups

When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their event requirements, and books a new consultation—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the wedding equipment consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Consultation Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Alex Thompson
Event Type
Wedding • 200 guests
Event Date
June 15, 2024
Source
Web Chat • 2:14 AM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every client and event.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to booking confirmation
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sequence
Reminder SMS scheduled
Post-consultation follow-up ready
Quote form queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Alex! Your equipment consultation is confirmed. Here's what to expect and what to bring..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart booking forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote generation and confirmation workflows.

  • Pre-filled with CRM data (name, email, event details)
  • AI-guided completion for equipment needs and venue specifications
  • Automatically triggers outbound workflows on submission
AI Form
Quote Request
Pre-filled Fields
✓ Name, Email, Event Type (from CRM)
AI-Guided Fields
→ Venue Specifications
→ Equipment Requirements
What Happens Next
You're notified immediately and quote generation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR EVENT LIGHTING & AUDIO RENTALS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your event rental business. Each agent handles different tasks—answering calls, booking equipment consultations, handling support requests. They work together 24/7 to keep your rental calendar full.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles rental inquiries, schedules equipment consultations, and creates support tickets for damaged gear automatically.

Phone Calls Consultation Booking Support Tickets
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies event clients, shows available equipment and pricing, answers questions about delivery areas and event dates instantly. Books equipment consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Equipment Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized equipment consultation confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep event planners engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Teammate

Booking Assistant
Equipment Bookings

Pre-fills booking forms from CRM data. Guides event planners through equipment selection and venue requirements. Triggers automation workflows when reservation is submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to event planners at the right time. Makes outbound calls to quote no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep clients engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with event planners and current clients. Sends consultation confirmations, delivery reminders, and answers questions about available equipment via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available equipment. Click, talk, get answers about pricing, availability, and technical specs—no typing required. Perfect for busy event planners browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and booking data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by event type, equipment, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Clients don't submit tickets—they just call or text. Your AI recognizes equipment issues (broken speaker, damaged light, etc.), creates tickets, triages by urgency, and notifies the right technician automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If an event planner was frustrated, if an equipment issue was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one client from first call to confirmed booking—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM about equipment for her wedding. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need lighting and audio for an outdoor wedding. Do you have availability for June 15th?"
AI: "Yes! We have our Premium Wedding Package available—uplighting, wireless mics, and DJ equipment. Would you like to schedule a consultation?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Event Type
Outdoor Wedding
Budget
$4,500
Event Date
June 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, outdoor wedding, $4,500 budget, June 15th event date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

THURS AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Thursday at 2 PM, and books it. Instant confirmation—no waiting.

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Equipment Consultation
Alex Martinez • Thursday, March 7 • 2:00 PM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Wednesday
4
Follow-Up Queued
Post-consultation proposal ready
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and proposal forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your equipment consultation is confirmed for Thursday, March 7 at 2:00 PM. We'll review lighting and audio options for your outdoor wedding..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to discuss your wedding lighting and audio needs..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Wednesday. No one had to remember to send it.

06
Thursday, 2:15 PM

SHE FORGOT
TO SHOW UP

Thursday afternoon, Alex is stuck in a work meeting. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Thursday, March 7 • 2:00 PM
AM
Alex Martinez
Equipment Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Thursday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her outdoor wedding, her $4,500 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Friday, 5:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her work day. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Thursday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the equipment consultation on Thursday. Would you like to reschedule?"
Alex: "Yes! Can we do Monday instead?"
Consultation Rescheduled
Monday, March 11 • 3:00 PM
09
Monday, 3:45 PM

SHE LOVES
THE SETUP

Alex shows up for the rescheduled consultation. She loves the equipment options. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: proposal emails get queued, the booking contract is ready to send, and payment workflows begin. All happening automatically—you're just showing equipment.

CONSULTATION COMPLETE
Monday, March 11 • 3:00 PM
Premium Wedding Package
Alex Martinez
Proposal sequence activated
Frontdesk Forms
Equipment Booking Contract • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Monday, 4:00 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a booking contract from Frontdesk Forms—already filled with her name, email, and the package she just reviewed. The AI guides her through event and venue details right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Contract submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about delivery and setup times..."
12
Tuesday, 11:30 AM

SHE HAS
A Q

Alex is at work, thinking about her wedding. She has a question about delivery and setup times. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and contract, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX CONFIRMS
HER BOOKING

With all her questions answered, Alex confirms the booking. The system automatically sends payment instructions, event timeline confirmations, and venue coordination details. Alex's wedding lighting and audio is all set.

BOOKING CONFIRMED
Premium Wedding Package • $4,500
14
May 20, 2024 • 7:30 PM

SHE TEXTS
AT 7:30 PM

Alex's wedding is approaching. She has questions: "What time will equipment arrive?" "Do you need venue access early?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time will the equipment arrive on the 15th?"
AI
"Hi Alex! Our team will arrive at 2 PM for setup. We'll have everything ready by 5 PM..."
Alex
"Do you need early venue access?"
AI
"Yes, we'll coordinate with your venue directly. You don't need to do anything!"
15
June 10, 2024 • 9:30 PM

LAST MINUTE
CHANGE

Alex's venue changed the guest count. It's 9:30 PM five days before the event. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, updates the equipment order, and confirms the changes. Alex doesn't have to wait for business hours or fill out forms. She just describes the change, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
ORDER UPDATED
Additional Equipment Added
Confirmed: 4 Extra Speakers + 2 Mics
17
June 14, 2024

FINAL SETUP
CONFIRMED

The day before her wedding, Alex gets a confirmation text. The system sends event reminders, timeline confirmations, technical updates, and coordination details. Clients stay informed without you sending individual messages. Everything happens automatically.

Event Update
Sent Automatically
EQUIPMENT DELIVERY
Setup Tomorrow at 2:00 PM
Our team will arrive on schedule with all equipment
VENUE COORDINATION
Access Confirmed
We've coordinated early access with your venue
FINAL CHECKLIST
All Systems Ready
Sound check at 5:30 PM before guests arrive
✓ Everything confirmed
No action needed from you
NEW BOOKING CONFIRMED
September 20, 2024
Alex Martinez
Corporate Event Package • $3,200
✓ Repeat client booking
Anniversary party equipment rental
Why she came back
"Amazing service at my wedding, instant responses to all questions, flawless equipment setup"
18
September 20, 2024

THREE MONTHS LATER
SHE'S BACK

Three months later, Alex books again for her parents' anniversary party. She had an amazing experience—equipment was perfect, questions were answered instantly, and she felt supported. The same AI that helped her plan her wedding kept her confident throughout the event. That's the full journey: prospect to client to repeat customer.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your event production rentals

Can it handle after-hours rental inquiries? +

Yes. The AI answers calls 24/7, checks equipment availability, provides instant quotes, and books site visits—all while your team sleeps. No more missed event opportunities at 2 AM.

How does it handle equipment technical questions? +

The AI knows your complete inventory—speakers, lighting fixtures, mixers, microphones, and more. It answers technical specs, power requirements, coverage areas, and recommends the right gear for each event type. Complex requests are escalated to your technical team immediately.

Does it reduce booking no-shows? +

Yes. The system automatically sends rental confirmation emails and event reminder texts. When clients miss pickup appointments, it immediately calls to reschedule—recovering up to 40% of missed bookings and preventing equipment downtime.

Can it book rentals directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time equipment availability, reserves gear, and schedules delivery/pickup times instantly—no back-and-forth emails needed.

How does the rental quote process work? +

After inquiries, clients automatically receive detailed quotes with equipment lists, pricing, and delivery fees—all pre-filled with their event details from the CRM. The AI guides them through package selection and add-ons. When accepted, you're notified immediately to prepare the order.

Does it work with my existing rental software? +

Yes. Frontdesk integrates with most rental management systems including Goodshuffle Pro, Event Rental Systems, and others. All data syncs automatically—client inquiries, bookings, equipment availability, and delivery schedules.

Can it handle multiple event types and packages? +

Absolutely. The AI knows your complete inventory—wedding packages, corporate event setups, concert systems, DJ equipment, and specialty lighting. It recommends appropriate gear based on venue size, event type, and budget, handling everything from small parties to large productions simultaneously.

What about day-of equipment issues and emergencies? +

The AI handles equipment troubleshooting calls 24/7, provides setup guidance, and can dispatch technicians for on-site support. For true emergencies like equipment failure during events, it immediately escalates to your on-call technical team with full event details.

How much does it cost? +

Pricing is based on your inventory size and call volume. Most event rental companies see ROI within the first month from reduced booking no-shows and increased rental conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing event inquiries at midnight. Start booking equipment while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."