Every empty arena slot costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books sessions, handles party reservations, and schedules walk-ins—all while your team sleeps.
For Laser Tag Arenas
Incoming Call...
Customer
"Hi, I need to book a birthday party for 15 kids this Saturday. Are you available?"
AI Receptionist
"Absolutely! We have Arena 2 available at 2 PM—includes 2 games and a party room. Can I get a name for the reservation?"
✓ Party Booked • Arena 2
You're losing parties and walk-ins every day while your phones go unanswered. Groups call after hours, birthday parties no-show, and your staff can't handle the volume during peak times.
A parent finds your arena at 9 PM while planning their kid's birthday party, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with the competitor who answered.
While you're checking in one group, five more calls come in. Birthday party inquiries, waiver questions, schedule changes, equipment issues—you can't be everywhere at once. Customers get frustrated waiting on hold, and you lose bookings.
You block out prime Saturday afternoon slots, prep the party room, and reserve equipment. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just empty time slots and lost revenue.
One AI workforce that handles every touchpoint—from first inquiry to booked party
Parents visit your laser tag website at any hour. Frontdesk Chat answers instantly, qualifies party inquiries, shows available time slots, and books sessions—all without human intervention.
Every call is answered instantly—equipment issues, party inquiries, pricing questions. The AI understands context, creates support alerts, schedules bookings, and escalates to staff only when needed.
When party bookings go incomplete, Frontdesk Outbound automatically calls to complete reservations. The AI references the original chat conversation, knows their package preferences, and secures the booking—all while updating your CRM and calendar.
Every interaction—chat, call, booking, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and party booking.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-party confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart party booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and payment processing.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your laser tag arena. Each agent handles different tasks—answering calls, booking party reservations, handling customer requests. They work together 24/7 to fill your game sessions faster.
Answers every call instantly—no voicemail, no missed bookings. Handles party inquiries, books game sessions, and manages equipment rental requests automatically.
Qualifies party leads, shows available time slots and pricing, answers questions about packages and group sizes instantly. Books game sessions and captures contact info—all through your website chat, 24/7.
Sends personalized party confirmations, game day reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep customers engaged.
Pre-fills party booking forms from CRM data. Guides customers through group size and package selection. Triggers automation workflows when reservation is submitted.
Automatically reaches out to party leads at the right time. Makes outbound calls to cancellations, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep customers engaged.
Handles two-way SMS conversations with party hosts and walk-in customers. Sends game session confirmations, party day reminders, and answers questions about packages via text—98% open rate.
Lets website visitors speak directly to your website about available game times. Click, talk, get answers about pricing, availability, and party packages—no typing required. Perfect for mobile users browsing options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed party and customer data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by booking, package, and customer status.
Customers don't submit support tickets—they just call or text. Your AI recognizes issues (equipment malfunction, scheduling conflict, etc.), creates support requests, triages by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a customer was frustrated, if an equipment issue was reported, if a large party was booked—you know instantly.
Follow one customer from phone call to booked party—see how every system works together
Alex calls at 2 AM planning her son's birthday party. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, 15 kids, $350 birthday package, March 15th party date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 2 PM, and books Arena 2. Instant confirmation—no waiting.
The moment the party is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and party details—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday afternoon, Alex is at the grocery store. She completely forgot about the party. You're at your desk, see the missed booking in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 15-kid party, her $350 package. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled party. The kids have a blast. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-party follow-up emails get queued, feedback requests are ready to send, and loyalty workflows begin. All happening automatically—you're just running the games.
Alex just finished the party. She's walking to her car when her phone buzzes. It's a feedback request from Frontdesk Forms—already filled with her name, email, and the party package she just experienced. The AI guides her through the review and asks about rebooking right on her phone. When she submits it, you're immediately notified. The loyalty process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the party. Her son wants another one next month. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party and feedback, and is ready to help—no hold time, no voicemail, no missed calls. Alex books another party in seconds.
With everything handled so smoothly, Alex books another party. The system automatically sends confirmation emails, party reminders, and add-on suggestions. Alex is now a repeat customer.
Alex has questions before the next party: "Can I add extra pizza?" "What drinks do you have?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex calls during a walk-in session. One of the laser guns stopped working. It's 8:30 PM on a Saturday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and dispatches a staff member immediately. Alex doesn't have to wait for someone to be available. She just describes the problem, and it's handled.
There's a laser tag tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, tournament reminders, special promotions, and community news. Customers stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex is a regular customer. She had a great experience—equipment issues were always handled fast, questions were answered instantly, and she felt supported. The same AI that helped her book that first party kept her happy as a customer. That's the full journey: first-time caller to loyal regular to community member.
Everything you need to know about using Frontdesk for your laser tag arena
Yes. The AI answers calls 24/7, takes party reservations, checks arena availability, and books game sessions—all while your staff is closed. No more missed birthday parties or corporate events calling at 9 PM.
The AI logs equipment issues automatically, collects all details (vest number, problem description, urgency), and routes them to your technical team. Urgent safety concerns can be escalated immediately to staff on duty.
Yes. The system automatically sends confirmation emails and reminder texts before game sessions and parties. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings.
Yes. Integrates with Google Calendar, Outlook, and most booking systems. The AI checks real-time arena availability and books game sessions instantly—no back-and-forth texts or calls needed.
After inquiries, customers automatically receive party package details that are pre-filled with their info from the CRM. The AI explains available packages, add-ons, and pricing. When they're ready to book, it takes deposits and confirms immediately.
Yes. Frontdesk integrates with most booking platforms including Square, Mindbody, FareHarbor, and others. All data syncs automatically—reservations, walk-ins, party packages, and customer information.
Absolutely. The AI knows all your locations, arena availability, pricing, and party packages. It can route calls based on location, handle multi-location inquiries, and manage bookings across all facilities simultaneously.
The AI handles phone inquiries while your staff focuses on walk-in customers. It checks real-time availability, quotes wait times, and can add players to the queue—ensuring no missed revenue during busy Friday and Saturday nights.
Pricing is based on your facility size and call volume. Most laser tag arenas see ROI within the first month from reduced no-shows and increased party bookings. Contact us for a custom quote.
Stop missing party bookings at 2 AM. Start filling sessions while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."