Every missed call is a lost client. Every delayed response costs revenue. Frontdesk AI answers calls 24/7, schedules discovery calls, qualifies leads, and books consultations—all while your team focuses on billable hours.
For IT Consulting Firms
Incoming Call...
Potential Client
"Hi, we need help migrating to cloud infrastructure. Can we schedule a consultation?"
AI Receptionist
"Absolutely! We specialize in cloud migrations. I have availability tomorrow at 2 PM or Thursday at 10 AM. Which works better?"
✓ Discovery Call Booked • Tomorrow 2 PM
You're losing high-value clients every day you miss their call. Prospects reach out after hours, consultations get no-showed, and your team can't keep up with discovery calls. There's a better way.
A CTO finds your firm at 9 PM, calls to discuss a cloud migration project, and gets voicemail. By the time you check messages in the morning, they've already engaged with a competitor who answered.
While you're in a client strategy session, three more calls come in. Discovery requests, technical support questions, proposal follow-ups—you can't be everywhere at once. Prospects get frustrated waiting, and you lose deals.
You clear your calendar, prep the discovery deck, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted billable hours and another lost opportunity.
One AI workforce that handles every touchpoint—from first inquiry to signed contract
Potential clients visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains your services, and books discovery calls—all without human intervention.
Every call is answered instantly—technical support requests, project inquiries, consultation questions. The AI understands context, creates support tickets, schedules follow-ups, and escalates to consultants only when needed.
When discovery calls no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their project requirements, and books a new consultation—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and client.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart project intake forms that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and scoping workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your consulting practice. Each agent handles different tasks—answering calls, booking consultations, handling support requests. They work together 24/7 to convert more leads faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles client inquiries, books discovery calls, and creates support tickets automatically for your IT consulting firm.
Qualifies potential clients, explains your service offerings and pricing, answers questions about technology solutions and project timelines instantly. Books discovery calls and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, project kickoff reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged.
Pre-fills client intake forms from CRM data. Guides prospects through technology requirements and business needs assessment. Triggers automation workflows when submitted.
Automatically reaches out to prospects at the right time. Makes outbound calls to missed consultations, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost opportunities and keep prospects engaged.
Handles two-way SMS conversations with potential clients and current customers. Sends consultation confirmations, project kickoff reminders, and answers questions about your services via text—98% open rate.
Lets website visitors speak directly to your website about consulting services. Click, talk, get answers about pricing, project timelines, and technology solutions—no typing required. Perfect for mobile users researching IT services.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and client data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by company, project, and opportunity stage.
Clients don't submit tickets—they just call or text. Your AI recognizes technical issues (server downtime, network problems, software bugs, etc.), creates tickets, triages by urgency, and notifies the right technical staff automatically.
Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a critical issue was reported, if a consultation was booked—you know instantly.
Follow one prospect from phone call to signed contract—see how every system works together
Alex calls at 2 AM with a critical infrastructure issue. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, cloud migration need, $50K-$100K budget, Q2 2024 timeline. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Tuesday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and proposal forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to work. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.
Tuesday morning, Alex is stuck in back-to-back meetings. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her cloud migration need, her $50K-$100K budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished a project deadline. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Tuesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves your approach to the cloud migration. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-meeting follow-up emails get queued, the project proposal form is ready to send, and qualification workflows begin. All happening automatically—you're just doing the consulting.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a proposal request form from Frontdesk Forms—already filled with her name, email, and the project she just discussed. The AI guides her through technical requirements and budget confirmation right on her phone. When she submits it, you're immediately notified. The proposal process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the project. She has a question about the implementation timeline. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and proposal request, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex signs the contract. The system automatically sends project kickoff emails, onboarding instructions, and timeline details. Alex's officially becoming a client.
The project just started. Alex has questions: "Where do I send the server credentials?" "What's the expected timeline for testing?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex is having server connectivity issues. It's 9:30 PM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and escalates it to your on-call engineer. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a cloud security webinar this Thursday. Alex gets notified automatically—email, text, or both, your choice. The system sends project updates, milestone reminders, webinar invitations, and service announcements. Clients stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had an exceptional experience—support was always quick, questions were answered instantly, and she felt supported throughout the entire project. The same AI that helped her find your firm kept her satisfied as a client. That's the full journey: prospect to client to renewal.
Everything you need to know about using Frontdesk for your IT consulting firm
Yes. The AI answers calls 24/7, qualifies leads, gathers project requirements, and books discovery calls—all while your team sleeps. No more missed opportunities at 2 AM.
The AI creates support tickets automatically, collects all details (client name, issue description, urgency level), and routes them to your technical team. Critical issues can be escalated immediately to on-call consultants.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed meetings.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books discovery calls instantly—no back-and-forth emails needed.
After consultations, prospects automatically receive a project intake form that's pre-filled with their info from the CRM. The AI guides them through technical requirements and budget parameters. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Salesforce, HubSpot, Monday.com, Jira, and others. All data syncs automatically—leads, consultations, project requests, and support tickets.
Absolutely. The AI knows all your services, consultant availability, pricing structures, and specializations. It can route calls based on expertise, handle multi-service inquiries, and manage multiple practice areas simultaneously.
The AI handles urgent requests 24/7, verifies client identity, and can coordinate with your technical staff or escalation team. For true emergencies like system outages, it immediately escalates to your on-call consultants.
Pricing is based on your firm size and call volume. Most IT consulting firms see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.
Stop missing client calls at 2 AM. Start booking consultations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."