Every empty membership slot costs money. Every missed call is a lost member. Frontdesk AI answers calls 24/7, books consultations, handles member inquiries, and closes memberships—all while your team sleeps.
For Health Clubs
Incoming Call...
Prospect
"Hi, I'm interested in joining. Do you offer personal training with memberships?"
AI Receptionist
"Yes! Our Premium membership includes 2 personal training sessions per month for $89/month. Would you like to schedule a facility tour?"
✓ Tour Booked • Tomorrow 10 AM
You're losing memberships every day your front desk can't keep up. Prospects call during peak hours, no-shows waste your trainers' time, and your staff can't handle it all. There's a better way.
Someone drives by your club at 7 AM, calls to ask about membership, and gets voicemail. By the time your front desk opens at 9, they've already signed up at the 24-hour gym down the street that answered immediately.
During peak hours, the phone rings non-stop while members need check-in help. Tour requests, class questions, trainer bookings, membership inquiries—your staff can't handle it all. Prospects get frustrated waiting, and you lose sign-ups.
Your membership consultant clears their schedule, preps the tour route, and waits. They don't show up. You send one follow-up text that gets ignored. That's it—they're gone to another club. No second chance, no recovery, just wasted time and lost revenue.
One AI workforce that handles every touchpoint—from first inquiry to signed membership
Prospective members visit your health club website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available membership tiers, and books facility tours—all without human intervention.
Every call is answered instantly—membership inquiries, class bookings, trainer availability, billing questions. The AI understands context, processes requests, schedules appointments, and escalates to humans only when needed.
When facility tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their fitness goals, and books a new tour—all while updating your CRM and calendar.
Every interaction—chat, call, tour, membership inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and member.
Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, tour reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart membership applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and welcome workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your health club. Each agent handles different tasks—answering calls, booking consultations, handling membership inquiries. They work together 24/7 to convert more prospects into members.
Answers every call instantly—no voicemail, no missed memberships. Handles membership inquiries, books fitness consultations and tours, and creates member support tickets automatically.
Qualifies membership leads, shows available membership tiers and pricing, answers questions about classes, personal training, and start dates instantly. Books facility tours and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, class reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospects engaged and members active.
Pre-fills membership enrollment forms from CRM data. Guides prospects through payment information and membership tier selection. Triggers automation workflows when enrollment is completed.
Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and convert prospects to members.
Handles two-way SMS conversations with prospects and current members. Sends consultation confirmations, class reminders, and answers questions about membership options via text—98% open rate.
Lets website visitors speak directly to your website about membership options and classes. Click, talk, get answers about pricing, class schedules, and amenities—no typing required. Perfect for mobile users browsing your facility.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by membership status, and lead stage.
Members don't submit tickets—they just call or text. Your AI recognizes facility issues (equipment malfunction, locker room concern, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a facility issue was reported, if a consultation was booked—you know instantly.
Follow one prospect from phone call to signed membership—see how every system works together
Alex calls at 6 AM before work. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, membership interest, $89 budget, March 15th start date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM, and books it. Instant confirmation—no waiting.
The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to her morning. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is running errands. She completely forgot about the tour. You're at the front desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 6 AM phone call, her membership interest, her $89 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her workday. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled tour. She loves the facility. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the membership application is ready to send, and enrollment workflows begin. All happening automatically—you're just showing the club.
Alex just finished the tour. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership plan she just saw. The AI guides her through emergency contact and health questionnaire right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.
Alex's at work, thinking about joining. She has a question about the class schedule. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex signs the membership agreement. The system automatically sends welcome emails, orientation instructions, and facility access guides. Alex's officially a member.
Alex just finished her first workout. She has questions: "How do I get a locker?" "What are the pool hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex tries to use treadmill #3, but it won't start. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and notifies your team for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a free yoga class this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends class announcements, event reminders, schedule updates, and member news. Members stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—equipment issues were always handled quickly, questions were answered instantly, and she felt supported. The same AI that helped her join the club kept her happy as a member. That's the full journey: prospect to member to renewal.
Everything you need to know about using Frontdesk for your health club
Yes. The AI answers calls 24/7, qualifies prospects, explains membership options, and books facility tours—all while your team sleeps. No more missed opportunities at 2 AM.
The AI books classes automatically, checks real-time availability, collects all details (member name, class preference, instructor), and confirms reservations instantly. Waitlist management is handled seamlessly when classes are full.
Yes. The system automatically sends confirmation emails and reminder texts before facility tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books tours instantly—no back-and-forth emails needed.
After tours, prospects automatically receive a membership application that's pre-filled with their info from the CRM. The AI guides them through plan selection and payment setup. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Mindbody, ClubReady, Zen Planner, and others. All data syncs automatically—prospects, tours, memberships, and class bookings.
Absolutely. The AI knows all your locations, class schedules, membership pricing, and amenities. It can route calls based on location, handle multi-club inquiries, and manage multiple facilities simultaneously.
The AI handles freeze requests 24/7, verifies member identity, explains policy options, and processes requests according to your guidelines. Urgent retention opportunities are immediately escalated to your membership team.
Pricing is based on your facility size and call volume. Most health clubs see ROI within the first month from reduced no-shows and increased membership conversions. Contact us for a custom quote.
Stop missing membership inquiries at 2 AM. Start converting leads while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."