Every missed call is a lost paver patio or retaining wall project. Frontdesk AI answers calls 24/7, schedules consultations, handles project inquiries, and books estimates—all while you're on the job site.
For Hardscaping Companies
Incoming Call...
Homeowner
"Hi, I need a paver patio installed in my backyard. Can someone come give me an estimate?"
AI Receptionist
"Absolutely! We'd love to help. I have Thursday at 10 AM or Friday at 2 PM available for a free consultation. Which works better?"
✓ Consultation Booked • Thursday 10 AM
You're losing projects while you're on job sites. Homeowners call for quotes at 8 PM, no-shows waste your consultation time, and your team can't handle the estimate requests. There's a better way.
A homeowner finds your work on Instagram at night, calls for a patio quote, and gets voicemail. By the time you wipe off the dirt and check messages, they've already booked with a competitor who answered immediately.
While you're measuring a retaining wall, five more calls come in. Quote requests, site visit scheduling, material questions—you can't operate a skid steer and answer phones at once. Leads get frustrated waiting, and you lose projects.
You drive across town, bring samples, and show up for the estimate. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and fuel with no signed contract.
One AI workforce that handles every touchpoint—from first inquiry to signed contract
Homeowners visit your website at any hour looking for patio installations or retaining wall quotes. Frontdesk Chat answers instantly, qualifies leads, discusses project scope, and books consultations—all without human intervention.
Every call is answered instantly—quote requests, project inquiries, timeline questions. The AI understands hardscaping terminology, qualifies leads, schedules consultations, and escalates to your crew only when needed.
When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their project details, and books a new site visit—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, quote request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and project.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on project phase and engagement level.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and project update sequences—all orchestrated by Marketing Automation.
Smart project intake forms that pre-fill from CRM data and guide homeowners through providing details. When forms are submitted, they automatically trigger outbound automation sequences for quote delivery and project scheduling.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your hardscaping business. Each agent handles different tasks—answering calls, booking consultations, handling project requests. They work together 24/7 to fill your calendar faster.
Answers every call instantly—no voicemail, no missed opportunities. Handles project inquiries, books site consultations, and creates service requests for retaining wall repairs or paver maintenance automatically.
Qualifies hardscaping leads, shows paver patio options and pricing, answers questions about retaining wall materials and project timelines instantly. Books site consultations and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, project start reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged about their outdoor living projects.
Pre-fills estimate request forms from CRM data. Guides homeowners through project scope and budget preferences for paver patios and retaining walls. Triggers automation workflows when submitted for instant quote generation.
Automatically reaches out to homeowners at the right time. Makes outbound calls to no-shows for consultations, sends personalized SMS follow-ups on pending estimates, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep project inquiries engaged.
Handles two-way SMS conversations with homeowners and potential clients. Sends consultation confirmations, project start reminders, and answers questions about paver options and outdoor kitchen availability via text—98% open rate.
Lets website visitors speak directly to your website about paver patio designs and retaining wall options. Click, talk, get answers about pricing, materials, and project timelines—no typing required. Perfect for mobile users browsing outdoor living ideas.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by project type, location, and lead status.
Clients don't submit service requests—they just call or text. Your AI recognizes warranty issues (shifting pavers, settled retaining wall sections, etc.), creates tasks, triages by urgency, and notifies the right crew members automatically.
Watches every conversation and alerts you when it matters. If a homeowner was frustrated, if a warranty issue was reported, if a site consultation was booked—you know instantly.
Follow one homeowner from inquiry call to completed patio project—see how every system works together
Alex calls at 2 AM from the ER waiting room. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, paver patio interest, $8K-$12K budget, April timeline. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the site consultation. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and project questionnaires—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at her daughter's soccer game. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her paver patio interest, her $8K-$12K budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your site visit?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the paver samples and design mockup. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the project proposal is ready to send, and quote approval workflows begin. All happening automatically—you're just measuring and designing.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a project proposal from Frontdesk Forms—already filled with her name, email, and the patio design she just discussed. The AI guides her through the quote approval and payment schedule right on her phone. When she submits it, you're immediately notified. The project scheduling process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her patio project. She has a question about paver color options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and project approval, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the color selection finalized, Alex digitally signs the contract. The system automatically sends project timeline emails, crew scheduling notifications, and material delivery updates. Alex's patio project is officially starting.
The crew just started excavation. Alex has questions: "When will the base be complete?" "What time will the crew arrive tomorrow?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex notices a few pavers that need leveling adjustments. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday afternoon. Alex doesn't have to wait for business hours or fill out forms. She just describes the concern, and it's handled.
The patio needs sealing in two weeks. Alex gets notified automatically—email, text, or both, your choice. The system sends project updates, maintenance reminders, warranty notifications, and care instructions. Customers stay informed without you sending individual messages. Everything happens automatically.
Three months later, Alex calls about a retaining wall. She had such a great experience with her patio—the project ran smoothly, questions were answered instantly, and she felt supported throughout. The same AI that helped her with the first project keeps delivering excellent service. That's the full journey: prospect to satisfied customer to repeat business.
Everything you need to know about using Frontdesk for your hardscaping business
Yes. The AI answers calls 24/7, qualifies leads, discusses project scope, and books on-site consultations—all while your crew rests. No more missed opportunities when homeowners call evenings or weekends.
The AI collects all project details automatically—property address, project type (paver patio, retaining wall, outdoor kitchen), budget range, and timeline. It logs everything in your CRM and routes urgent inquiries to your estimator immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and protecting your schedule.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books on-site consultations instantly—no back-and-forth emails needed.
The AI asks key qualifying questions—project type, budget range, timeline, property ownership, and decision-maker status. Only serious, qualified leads reach your estimators, so you spend time on projects that actually close.
Yes. Frontdesk integrates with most CRMs including Jobber, ServiceTitan, HubSpot, and others. All lead data, consultation bookings, and follow-ups sync automatically—no manual data entry required.
Absolutely. The AI knows your service areas, project types, pricing ranges, and seasonal availability. It can route calls based on location, handle inquiries about patios, retaining walls, and outdoor living projects, and manage multiple territories simultaneously.
The AI handles post-consultation follow-ups 24/7, answers questions about quotes, checks on decision timelines, and can coordinate with your project managers. For urgent project issues, it immediately escalates to your team.
Pricing is based on your call volume and service area. Most hardscaping companies see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.
Stop missing project leads at 2 AM. Start booking consultations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."