Gymnastics Centers AI Receptionist | Automated Class Scheduling & Enrollment | Frontdesk

FILL YOUR
GYMNASTICS CLASSES
WHILE YOU SLEEP

Every empty class spot costs money. Every missed call is a lost student. Frontdesk AI answers calls 24/7, books trial classes, handles schedule questions, and enrolls families—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Gymnastics Centers

Incoming Call...

Parent

"Hi, my daughter is 7. Do you have beginner classes available?"

AI Receptionist

"Yes! We have Level 1 classes on Tuesday & Thursday at 4 PM. Would you like to schedule a free trial class?"

✓ Trial Class Booked • Tuesday 4 PM

The Problem

GYMNASTICS CENTERS
LOSE FAMILIES EVERY DAY

You're losing enrollment every day you miss calls. Parents call during class time, trial lessons get no-shows, and your front desk can't keep up. There's a better way.

You Miss Calls When Parents Are Ready to Enroll

A mom finds your gym at 9 PM after her kids go to bed, calls, and gets voicemail. By the time you check messages in the morning, she's already signed her daughter up with the gym that answered.

The Cost
$3,600/year
Lost per missed enrollment

Your Front Desk Is Drowning in Calls

While you're coaching a class, five more calls come in. Trial lesson requests, schedule questions, birthday party bookings—you can't be everywhere at once. Parents get frustrated waiting, and you lose enrollments.

The Cost
60+ calls/day
Per gymnastics center

Trial Lessons No-Show and You Lose Them Forever

You clear a coaching spot, prep the lesson plan, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another open class slot.

The Cost
35% no-show
Rate industry average
$43,200
Lost annually from missed enrollments
45%
Of parent inquiries happen after hours
24 hours
Window before parents choose another gym

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled athlete

24/7 Enrollment Chat

Parents visit your gymnastics center website at any hour. Frontdesk Chat answers instantly, qualifies families, shows available classes, and books trial sessions—all without human intervention.

  • Automatically extracts child's age, skill level, and schedule preferences
  • Checks real-time class availability across all programs
  • Books trial classes directly into your calendar
Frontdesk Chat
9:47 PM • Active
"Hi, my daughter is 7 and interested in gymnastics. What classes do you have?"
AI
"Perfect! We have our Level 2 Beginners class on Tuesdays at 4:30 PM. Would you like to schedule a free trial class?"
"Yes! Next Tuesday works great."
Trial Class Booked ✓
Tuesday, March 12 • 4:30 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Elite Gymnastics. How can I help?"
Parent: "My son missed his class yesterday. Can we reschedule?"
AI: "Of course! I see Alex in our system. Let me find the next available makeup class..."
✓ Makeup Class Scheduled

AI Phone Receptionist

Every call is answered instantly—enrollment questions, schedule changes, makeup class requests. The AI understands context, books classes, handles parent inquiries, and escalates to coaches only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules trial classes and makeup sessions automatically
  • Recognizes families from CRM and references enrollment history

Smart Outbound Follow-ups

When trial classes are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows the child's age and preferences, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules trial classes and updates all systems automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi! This is Frontdesk from Elite Gymnastics. We missed Emma for her trial class on Tuesday. Would you like to reschedule?"
Parent: "Yes! She was sick. Can we do next Thursday instead?"
✓ Trial Class Rescheduled
Thursday, March 14 • 4:30 PM
Frontdesk CRM
Parent Name
Sarah Chen
Child & Class Preference
Emma, Age 7 • Level 2 Beginners
Preferred Schedule
Tuesdays/Thursdays 4:30 PM
Source
Web Chat • 9:47 PM
Status
Trial Class Scheduled

Unified CRM

Every interaction—chat, call, trial class, enrollment—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every family and athlete.

  • Auto-creates family profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, attendance, and all systems

Marketing Automation

Orchestrate the entire parent journey across email, voice, SMS, and web. Automatically coordinate follow-ups, class reminders, and enrollment nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-trial class email sent
Reminder SMS scheduled
Post-trial follow-up ready
Enrollment form queued
AI Email Agent
Coming Soon
Pre-Trial Class Email
"Hi Sarah! Emma's trial class is confirmed for Tuesday. Here's what to bring and expect..."
Reminder Email
"Just a friendly reminder about Emma's trial class tomorrow at 4:30 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-trial confirmations, class reminders, follow-ups, and enrollment nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on parent behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment forms that pre-fill from CRM data and guide parents through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and class placement workflows.

  • Pre-filled with CRM data (name, email, child info, class preference)
  • AI-guided completion for medical forms and emergency contacts
  • Automatically triggers onboarding workflows on submission
AI Form
Enrollment Registration
Pre-filled Fields
✓ Parent, Child, Class Selection (from CRM)
AI-Guided Fields
→ Medical Information
→ Emergency Contacts
What Happens Next
You're notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR GYMNASTICS CENTERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your gymnastics center. Each agent handles different tasks—answering calls, booking class trials, handling parent inquiries. They work together 24/7 to fill your classes faster and keep parents engaged.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed enrollment opportunities. Handles class inquiries, books trial sessions, and creates coaching requests automatically. Parents get immediate answers about programs, schedules, and pricing.

Phone Calls Trial Booking Class Info
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies gymnastics leads, shows available class times and pricing, answers questions about programs, age requirements, and enrollment dates instantly. Books trial classes and captures parent contact info—all through your website chat, 24/7.

Lead Qualifying Class Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized trial class confirmations, competition reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged and excited about their gymnastics journey.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Registration Forms

Pre-fills enrollment forms from CRM data. Guides parents through emergency contacts, medical information, and waiver signatures. Triggers automation workflows when registration is completed.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to interested families at the right time. Makes outbound calls to trial class no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost enrollments and keep families engaged throughout their decision process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with interested families and current members. Sends class confirmations, competition reminders, and answers questions about programs, schedules, and pricing via text—98% open rate.

Class Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available classes. Click, talk, get answers about pricing, class schedules, and programs—no typing required. Perfect for busy parents browsing on mobile while picking up kids.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed family and student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by program, student, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Parents don't submit tickets—they just call or text. Your AI recognizes facility issues (broken equipment, temperature concerns, etc.), creates support tickets, triages by urgency, and notifies the right staff members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was frustrated, if a facility issue was reported, if a trial class was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to enrolled student—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for gymnastics classes for my 6-year-old daughter. Do you have beginner classes available?"
AI: "Yes! We have our Beginner Girls program on Tuesdays and Thursdays at 4:30 PM, $165/month. Would you like to schedule a free trial class?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Student
Emma, Age 6
Program Interest
Beginner Girls
Tuition
$165/mo
Preferred Start
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, daughter Emma age 6, Beginner Girls program, $165 tuition, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Free Trial Class
Emma Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Trial Class Booked
Trigger detected in CRM
2
Confirmation Email Sent
Trial class confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-trial email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the trial class is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Trial Class Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Emma's free trial class is confirmed for Saturday, March 9 at 11:00 AM. Here's what to bring..."
Trial Class Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about Emma's trial class tomorrow! We're excited to meet her..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the trial class. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Emma's Trial Class
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her daughter Emma, the Beginner Girls program. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed Emma on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed Emma for the trial class on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Trial Class Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

EMMA LOVES
THE CLASS

Emma shows up for the rescheduled trial class. She loves it. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-trial follow-up emails get queued, the enrollment application is ready to send, and onboarding workflows begin. All happening automatically—you're just coaching gymnastics.

TRIAL CLASS COMPLETE
Saturday, March 16 • 2:00 PM
Beginner Girls
Emma Martinez
Post-trial sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the trial class. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and Emma's program. The AI guides her through emergency contacts and medical waivers right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Trial class completed • Enrollment submitted
AI
"I remember Emma's trial class! How can I help?"
Alex
"Question about what to wear to class..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about Emma's first official class. She has a question about what Emma should wear. She calls. The AI answers instantly, recognizes her from your CRM, remembers the trial class and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

EMMA STARTS
CLASSES

With all questions answered, Emma officially enrolls. The system automatically sends welcome emails, class schedules, and facility orientation guides. Emma's officially part of the team.

STUDENT ENROLLED
Beginner Girls • $165/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Emma just started classes. Alex has questions: "When is the next parent observation day?" "Can Emma bring a friend to watch?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When is the next parent observation day?"
AI
"Hi Alex! Parent observation is the last Friday of each month, 4:30-5:30 PM. You're welcome to watch Emma's class anytime that day!"
Alex
"Can Emma bring a friend to watch?"
AI
"Absolutely! Friends are welcome to observe. If they'd like to try a class, we offer a free trial session!"
15
April 15, 2024 • 8:30 PM

EMMA NEEDS
NEW GRIPS

Emma's grips are wearing out. It's 8:30 PM on a Sunday. Alex can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, checks inventory, and lets her know when new grips will arrive. Alex doesn't have to wait for business hours or send emails. She just describes what Emma needs, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
REQUEST NOTED
New Grips for Emma
Arriving: Tuesday, April 18 • Size Small
17
May 5, 2024

SHOWCASE THIS
SATURDAY

There's a spring showcase this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends performance announcements, event reminders, competition updates, and team news. Parents stay informed without you sending individual messages. Everything happens automatically.

Facility Event
Sent to All Parents
EVENT
Spring Showcase
Saturday, May 10 • 2:00 PM • Main Gym
ANNOUNCEMENT
Summer Camp Registration
Summer camp spots filling fast—register now!
REMINDER
Parent Observation Day
This Friday 4:30-5:30 PM • All classes open
✓ All parents notified
No manual sending required
STUDENT RE-ENROLLED
March 15, 2025
Emma Martinez
Intermediate Girls • $175/month
✓ Re-enrolled for 12 months
Advanced to next level
Why they stayed
"Always got quick answers, Emma loves her coaches, appreciated the automatic updates about events"
18
March 15, 2025

A YEAR LATER
EMMA CONTINUES

A year later, Emma re-enrolls and moves up to intermediate. Alex had a great experience—questions were answered instantly, Emma progressed beautifully, and she felt supported. The same AI that helped her find the program kept her happy as a gymnastics parent. That's the full journey: prospect to parent to returning family.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your gymnastics center

Can it handle after-hours enrollment calls? +

Yes. The AI answers calls 24/7, qualifies families, checks class availability, and books trial classes—all while your team sleeps. No more missed enrollment opportunities at 9 PM when parents finally get home from work.

How does it handle schedule change requests? +

The AI processes schedule changes automatically, collects all details (student name, current class, preferred new time, reason for change), and routes them to your front desk staff. Urgent requests like injury accommodations can be escalated immediately.

Does it reduce trial class no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before trial classes. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed trials and converting them into enrollments.

Can it book trial classes directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most gymnastics center scheduling systems. The AI checks real-time class availability and books trial classes instantly—no back-and-forth emails needed.

How does the enrollment registration work? +

After trial classes, families automatically receive an enrollment form that's pre-filled with their info from the CRM. The AI guides them through waiver completion, emergency contact verification, and payment setup. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Jackrabbit, iClassPro, Pike13, and others. All data syncs automatically—families, trial classes, enrollments, and schedule changes.

Can it handle multiple locations or programs? +

Absolutely. The AI knows all your locations, class schedules, program levels, and pricing. It can route calls based on location, handle inquiries about recreational vs. competitive programs, and manage multiple facilities simultaneously.

What about makeup class requests and cancellations? +

The AI handles makeup class bookings 24/7, verifies student eligibility based on your policy, and schedules them into available slots. For urgent cancellations due to illness or injury, it processes them immediately and notifies your coaches.

How much does it cost? +

Pricing is based on your center size and call volume. Most gymnastics centers see ROI within the first month from reduced trial class no-shows and increased enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing class enrollments at 2 AM. Start filling your roster while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."