Golf Resorts AI Receptionist | Automated Tee Times & Guest Services | Frontdesk

FILL YOUR
TEE TIMES
WHILE YOU SLEEP

Every empty tee time costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books tee times, handles guest requests, and secures reservations—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Golf Resorts

Incoming Call...

Guest

"Hi, I'm looking to book a foursome for Saturday morning. What times are available?"

AI Receptionist

"Perfect! We have an 8:30 AM tee time available on the Championship Course. Would you like me to reserve that for you?"

✓ Tee Time Booked • 8:30 AM

The Problem

GOLF RESORTS
LOSE BOOKINGS EVERY DAY

You're losing revenue every day your tee times and rooms sit empty. Guests call at midnight for reservations, no-shows waste your prime slots, and your staff can't keep up. There's a better way.

You Miss Calls When Guests Want to Book

A golfer discovers your resort at 10 PM, calls to book a weekend package, and gets voicemail. By the time you check messages in the morning, they've already reserved with a competitor who answered immediately.

The Cost
$3,500/booking
Lost per missed call

Your Staff Is Drowning in Calls

While you're helping a guest check in, three more calls come in. Tee time requests, villa availability, spa bookings, tournament inquiries—you can't be everywhere at once. Guests get frustrated waiting, and you lose reservations.

The Cost
80+ calls/day
Per front desk staff

Reservations No-Show and You Lose Revenue Forever

A foursome books a prime tee time, you hold the slot, and they don't show up. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted revenue and an empty tee sheet that could've been filled.

The Cost
25% no-show
Rate during peak season
$145K
Lost annually from missed bookings
55%
Of booking inquiries happen after hours
$850
Average value per tee time no-show

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed booking

24/7 Booking Chat

Golfers visit your resort website at any hour. Frontdesk Chat answers instantly, checks tee time availability, answers questions about packages and amenities, and books reservations—all without human intervention.

  • Automatically extracts group size, preferred dates, and course preferences
  • Checks real-time tee time availability across all courses
  • Books tee times and lodging directly into your system
Frontdesk Chat
2:14 AM • Active
"Hi, looking for a tee time this Saturday for 4 golfers. What's available?"
AI
"I have a 10:00 AM tee time available on our Championship Course—$180 per player including cart. Would you like to book that?"
"Perfect! Let's book it."
Tee Time Reserved ✓
Saturday, March 9 • 10:00 AM • Championship Course
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Pebbleview Golf Resort. How can I help?"
Caller: "The AC in Villa 12 isn't working properly..."
AI: "I'll dispatch facilities right away. What's a good contact number for you?"
✓ Service Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—guest service requests, tee time inquiries, restaurant reservations, spa bookings. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service requests automatically for facilities, dining, spa
  • Recognizes members from CRM and references past visits

Smart Outbound Follow-ups

When guests don't show up for tee times, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their preferences for course and time, and books a new slot—all while updating your reservation system and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tee times and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk at Pebbleview. I noticed we missed you for your 10 AM tee time on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday same time?"
✓ Tee Time Rescheduled
Saturday, March 16 • 10:00 AM • Championship Course
Frontdesk CRM
Name
Sarah Chen
Course Preference
Championship Course • 4 players
Preferred Tee Time
Saturday mornings 10:00 AM
Source
Web Chat • 2:14 AM
Status
Tee Time Confirmed

Unified CRM

Every interaction—chat, call, tee time booking, spa appointment, dining reservation—automatically creates and updates guest profiles in your CRM. No manual data entry. No missed information. One complete view of every member and visitor.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to confirmed booking
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, tee time reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and rebooking sequences
Automated Follow-Ups
What's Happening Now
Pre-arrival email sequence
Tee time reminder SMS scheduled
Post-round follow-up ready
Rebooking offer queued
AI Email Agent
Coming Soon
Pre-Arrival Email
"Hi Sarah! Your tee time on the Championship Course is confirmed. Here's what to expect and directions to our resort..."
Reminder Email
"Just a friendly reminder about your 10 AM tee time tomorrow. Weather looks perfect for golf..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, tee time reminders, post-round follow-ups, and rebooking sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on guest behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart booking and membership forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation calls and personalized welcome workflows.

  • Pre-filled with CRM data (name, email, course preference)
  • AI-guided completion for group size, lodging, and special requests
  • Automatically triggers outbound workflows on submission
AI Form
Golf Package Booking
Pre-filled Fields
✓ Name, Email, Course Preference (from CRM)
AI-Guided Fields
→ Group Size & Players
→ Lodging & Dining Preferences
What Happens Next
You're notified immediately and AI confirms booking details

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR GOLF RESORTS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your golf resort. Each agent handles different tasks—answering calls, booking tee times, handling pro shop requests. They work together 24/7 to increase bookings and enhance member experience.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles tee time inquiries, books reservations for dining and events, and creates service tickets for course conditions or equipment issues automatically.

Phone Calls Tee Time Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies guest inquiries, shows available tee times and membership packages, answers questions about course amenities, dining options, and event dates instantly. Books tee times and captures contact info—all through your website chat, 24/7.

Lead Qualifying Tee Time Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized tee time confirmations, tournament reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged and members active.

Confirmations Follow-Ups Reminders
TIER 1.00

Membership Teammate

Membership Assistant
Membership Applications

Pre-fills membership applications from CRM data. Guides prospective members through membership tier selection and payment preferences. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to guests at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups to event registrants, and emails nurturing sequences for membership prospects. Coordinates all outbound channels to recover lost bookings and keep guests engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with golf guests and members. Sends tee time confirmations, tournament reminders, and answers questions about course conditions, pro shop hours, and dining availability via text—98% open rate.

Tee Time Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about tee time availability. Click, talk, get answers about green fees, tournament schedules, and course conditions—no typing required. Perfect for mobile users browsing while on the course.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by membership status, tee time history, and guest preferences.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Guests don't submit tickets—they just call or text. Your AI recognizes course issues (cart problems, sprinkler malfunctions, damaged greens), creates service tickets, triages by urgency, and notifies the right grounds or maintenance staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a guest was frustrated, if a course issue was reported, if a tournament tee time was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one guest from phone call to tee time—see how every system works together

Scroll to begin ↓
01
6:45 AM

THE PHONE RINGS
AT SUNRISE

Alex calls at 6:45 AM before work. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Good morning! Thank you for calling Pebble Ridge Golf Resort. How can I help you today?"
Alex: "Hi, I'd like to book a tee time for this Saturday. Do you have any morning slots available?"
AI: "Absolutely! We have availability at 8:30 AM for a foursome. Would you like me to reserve that for you?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Group Size
Foursome (4 players)
Preferred Time
Morning slots
Requested Date
This Saturday
Source
Phone • 6:45 AM
Saved to CRM automatically
02
6:46 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, foursome request, morning preference, Saturday availability. Saved to CRM automatically—no forms, no typing.

03
6:48 AM

SAT AT 8:30 AM
IS BOOKED

Alex says "Perfect!" The AI checks your tee sheet, finds Saturday at 8:30 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Tee Time Confirmed
Alex Martinez • Saturday, March 9 • 8:30 AM • Foursome
Automation Sequence
1
Tee Time Booked
Trigger detected in CRM
2
Confirmation Email Sent
Booking confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-round survey ready to send
04
6:49 AM

THE SYSTEM
WAKES UP

The moment the tee time is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and dining reservations—all happening automatically.

Inbox
2 New
Tee Time Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your tee time is confirmed for Saturday, March 9 at 8:30 AM. See you on the course..."
Round Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your tee time tomorrow! Weather forecast: sunny and 72°F..."
05
6:50 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and heads to work. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 8:45 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is stuck in traffic. She completely forgot about the tee time. You're at the pro shop, see the missed reservation in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 8:30 AM
AM
Alex Martinez
8:30 AM Tee Time • Foursome
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + guest profile ready
07
Saturday, 8:46 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 6:45 AM phone call, her foursome request, her morning preference. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 11:20 AM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just got to the office. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The tee sheet updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the 8:30 AM tee time on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
Tee Time Rescheduled
Saturday, March 16 • 9:00 AM
09
Saturday, 1:30 PM

SHE LOVES
THE COURSE

Alex shows up for the rescheduled tee time. She loves the course. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-round follow-up emails get queued, membership inquiry forms are ready to send, and loyalty workflows begin. All happening automatically—you're just managing the course.

ROUND COMPLETE
Saturday, March 16 • 9:00 AM
18 Holes • Foursome
Alex Martinez
Post-round sequence activated
Frontdesk Forms
Membership Inquiry • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 1:45 PM

HER PHONE BUZZES
IN THE PARKING LOT

Alex just finished her round. She's walking to her car when her phone buzzes. It's a membership inquiry from Frontdesk Forms—already filled with her name, email, and the membership type she mentioned. The AI guides her through handicap and playing frequency questions right on her phone. When she submits it, you're immediately notified. The membership process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Round completed • Membership inquiry submitted
AI
"I remember your round today! How can I help?"
Alex
"Question about the locker room amenities..."
12
Monday, 2:15 PM

SHE HAS
A QUESTION

Alex is at work, thinking about membership. She has a question about the locker room amenities. She calls. The AI answers instantly, recognizes her from your CRM, remembers her round and inquiry, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
April 1, 2024

ALEX JOINS
AS A MEMBER

With all her questions answered, Alex signs up for membership. The system automatically sends welcome emails, member orientation guides, and locker assignment details. Alex is officially a member.

MEMBERSHIP ACTIVATED
Individual Membership • Annual
14
April 20, 2024 • 7:15 PM

SHE TEXTS
AT 7:15 PM

Alex just finished a round. She has questions: "Can I book a table at the clubhouse restaurant?" "What time is the pro shop open tomorrow?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can I book a table at the restaurant?"
AI
"Hi Alex! Absolutely. What day and time would you prefer?"
Alex
"What time is the pro shop open tomorrow?"
AI
"Pro shop hours tomorrow are 6 AM - 8 PM. See you on the course!"
15
May 8, 2024 • 3:45 PM

HER CART
BROKE DOWN

Alex's golf cart breaks down on the 14th hole. It's 3:45 PM on a Thursday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a maintenance ticket, and dispatches assistance immediately. Alex doesn't have to wait or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
ASSISTANCE DISPATCHED
Golf Cart Assistance
Location: Hole 14 • Staff en route
17
June 1, 2024

TOURNAMENT
THIS SAT

There's a members' tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends tournament announcements, event reminders, course updates, and member news. Members stay informed without you sending individual messages. Everything happens automatically.

Member Events
Sent to All Members
TOURNAMENT
Members' Championship
Saturday, June 7 • 7:00 AM Shotgun • Sign up now
ANNOUNCEMENT
Course Aeration
Greens will be aerated June 10-12
REMINDER
Pro Shop Sale
20% off all apparel this weekend
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
April 1, 2025
Alex Martinez
Individual Membership • Annual
✓ Renewed for 12 months
Same benefits, same great service
Why she renewed
"Amazing course conditions, quick responses to questions, loved the tournaments and events"
18
April 1, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—course conditions were perfect, questions were answered instantly, and she felt part of the community. The same AI that helped her book that first tee time kept her engaged as a member. That's the full journey: guest to member to loyal advocate.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your golf resort

Can it handle after-hours tee time bookings? +

Yes. The AI answers calls 24/7, checks course availability, books tee times, and schedules golf lessons—all while your staff sleeps. No more missed bookings at 2 AM.

How does it handle guest service requests? +

The AI creates service tickets automatically, collects all details (villa number, request type, urgency), and routes them to your concierge team. Priority requests for VIP members can be escalated immediately.

Does it reduce tee time no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before tee times. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed bookings and maximizing course utilization.

Can it book tee times directly into my system? +

Yes. Integrates with popular golf management systems, Google Calendar, and Outlook. The AI checks real-time tee sheet availability and books reservations instantly—no back-and-forth phone calls needed.

How does the membership inquiry process work? +

After resort tours, prospects automatically receive membership information that's pre-filled with their preferences from the CRM. The AI answers questions about membership tiers, amenities, and pricing. When they're ready to join, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most golf resort management systems including Club Prophet, Jonas, Supreme Golf, and others. All data syncs automatically—guests, tee times, dining reservations, and spa bookings.

Can it handle multiple courses or resort locations? +

Absolutely. The AI knows all your courses, tee sheet availability, green fees, and resort amenities. It can route calls based on course preference, handle multi-property inquiries, and manage multiple resort locations simultaneously.

What about weather delays and course closures? +

The AI handles weather-related cancellations 24/7, proactively notifies affected golfers, and offers alternative tee times or rain check credits. For urgent course conditions, it can broadcast updates to all scheduled players immediately.

How much does it cost? +

Pricing is based on your resort size and call volume. Most golf resorts see ROI within the first month from increased tee time bookings and reduced no-shows. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing tee time bookings at 2 AM. Start filling reservations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."