Golf Clubs & Country Clubs AI Receptionist | Automated Tee Time Booking & Member Services | Frontdesk

BOOK MORE
TEE TIMES
WHILE YOU SLEEP

Every missed call is lost revenue. Every unanswered inquiry is a member who goes elsewhere. Frontdesk AI answers calls 24/7, books tee times, handles event reservations, and grows memberships—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Golf Clubs & Country Clubs

Incoming Call...

Prospective Member

"Hi, I'd like to book a tee time for Saturday morning. Do you have any availability for a foursome?"

AI Receptionist

"Absolutely! We have 9:15 AM available on Saturday. That's a perfect time—great conditions expected. Shall I reserve it for you?"

✓ Tee Time Booked • 9:15 AM Sat

The Problem

GOLF CLUBS ARE
LOSING MEMBERS

You're losing prospective members every day your front desk is overwhelmed. Inquiries come in during rounds, no-shows waste your staff's time, and your team can't keep up with membership tours and event bookings.

You Miss Inquiries When It Matters Most

A prospective member finds your club at 9 PM, calls to inquire about membership, and gets voicemail. By the time your staff checks messages the next morning, they've already scheduled a tour with the club down the street that answered.

The Cost
$8,500/year
Lost per missed member

Your Staff Is Drowning in Calls

While she's giving a club tour, three more calls come in. Tee time requests, event inquiries, membership questions, dining reservations—she can't be everywhere at once. Prospective members get frustrated waiting, and you lose opportunities.

The Cost
60+ calls/day
Per front desk staff

Tours No-Show and You Lose Them Forever

Your membership director clears her schedule, prepares the tour route, and waits at the clubhouse. They don't show. She sends one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another prospective member lost.

The Cost
35% no-show
Rate for club tours
$85,000
Lost annually per 10 missed members
45%
Of inquiries happen after hours
7 days
Average time to convert a prospect

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed membership

24/7 Member Chat

Prospective members visit your club website at any hour. Frontdesk Chat answers instantly, qualifies prospects, shares membership options, and schedules club tours—all without human intervention.

  • Automatically extracts membership interests, golf handicap, and dining preferences
  • Checks real-time tee time availability and event calendars
  • Schedules tours and member meetings directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, interested in family membership. What do you offer?"
AI
"Our Family Golf Membership includes unlimited access, 4 pool passes, and dining privileges—$850/month. Would you like to schedule a club tour?"
"Yes! This Saturday works."
Club Tour Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Oakmont Country Club. How can I help?"
Caller: "I need to book a tee time for Saturday morning..."
AI: "Perfect! I have 9:30 AM available for four players. Would that work?"
✓ Tee Time Reserved

AI Phone Receptionist

Every call is answered instantly—tee time requests, event inquiries, dining reservations, membership questions. The AI understands context, books reservations, schedules callbacks, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Books tee times and dining reservations automatically
  • Recognizes members from CRM and references their preferences

Smart Outbound Follow-ups

When prospects miss their club tour, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their membership interests, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tours and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from Oakmont Country Club. I noticed we missed you for the club tour on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Club Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Membership Interest
Family Golf Membership • $850/month
Golf Handicap
12 • Intermediate Player
Source
Web Chat • 2:14 AM
Status
Club Tour Scheduled

Unified CRM

Every interaction—chat, call, tour, tee time booking, event registration—automatically creates and updates member profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to membership enrollment
  • Syncs with calendar, reservations, and all club systems

Marketing Automation

Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, event invitations, and nurturing sequences based on member behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and tour recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-tour welcome sequence
Club tour reminder SMS scheduled
Post-tour follow-up ready
Membership application queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Sarah! Your club tour is confirmed for this Saturday. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your tour tomorrow at 2:00 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, event invitations, reminders, follow-ups, and member nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on prospect behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart membership applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for membership review and approval workflows.

  • Pre-filled with CRM data (name, email, membership preference)
  • AI-guided completion for references and financial information
  • Automatically triggers outbound workflows on submission
AI Form
Membership Application
Pre-filled Fields
✓ Name, Email, Membership Type (from CRM)
AI-Guided Fields
→ Personal References
→ Financial Information
What Happens Next
Membership committee is notified and review begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR GOLF CLUBS & COUNTRY CLUBS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your private club. Each agent handles different tasks—answering calls, booking tee times, handling member requests. They work together 24/7 to deliver exceptional member service and attract new members faster.

TIER 1.00

AI Receptionist Teammate

24/7 Club Concierge
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles membership inquiries, books tee times and dining reservations, and creates service requests automatically for club amenities.

Phone Calls Tee Time Booking Service Requests
TIER 1.00

Website Chat Teammate

Live Chat Membership Specialist
Always Online

Qualifies prospective members, explains membership tiers and pricing, answers questions about golf amenities, dining, tennis courts, and pool facilities instantly. Books club tours and captures contact info—all through your website chat, 24/7.

Lead Qualifying Membership Info Instant Answers
TIER 1.00

Email Teammate

Email Engagement Specialist
Coming Soon

Sends personalized club tour confirmations, event reminders, and membership follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective members engaged and excited about joining your club.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Membership Application Assistant
Member Applications

Pre-fills membership applications from CRM data. Guides prospective members through family information, references, and membership tier selection. Triggers automation workflows when submitted for membership committee review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Member Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective members at the right time. Makes outbound calls to no-shows for club tours, sends personalized SMS follow-ups about membership benefits, and emails nurturing sequences about upcoming events. Coordinates all outbound channels to recover lost leads and keep prospects engaged with your club.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Member Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective and current members. Sends club tour confirmations, event reminders, and answers questions about golf course conditions, dining reservations, and tennis court availability via text—98% open rate.

Tour Confirmations Event Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about membership options. Click, talk, get answers about membership pricing, golf course amenities, and dining facilities—no typing required. Perfect for mobile users browsing club memberships on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective and current member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by membership status, inquiry type, and engagement level.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Service Request Teammate

Auto Service Request Creator
Auto-Created

Members don't submit service requests—they just call or text. Your AI recognizes club service issues (cart needs repair, locker room problem, course conditions, etc.), creates service requests, triages by urgency, and notifies the right club operations staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospective member was frustrated, if a member service issue was reported, if a club tour was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospective member from phone call to signed membership—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM about membership. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in joining. Can you tell me about family membership options?"
AI: "Absolutely! Our Family Golf Membership includes unlimited golf, pool access, and social events. Would you like to schedule a club tour?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Interested In
Family Membership
Budget
$15,000 initiation
Start Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, family membership interest, $15,000 initiation budget, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Club Tour
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Club Tour Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tour confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tour email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the club tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership applications—all happening automatically.

Inbox
2 New
Club Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your club tour is confirmed for Saturday, March 9 at 11:00 AM. We look forward to showing you our championship course..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your club tour tomorrow! We're excited to show you our facilities and discuss membership options..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Club Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her family membership interest, her $15,000 initiation budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the club tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tour Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE CLUB

Alex shows up for the rescheduled tour. She loves the course and facilities. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the membership application form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the club.

TOUR COMPLETE
Saturday, March 16 • 2:00 PM
Club Tour
Alex Martinez
Post-tour sequence activated
Frontdesk Forms
Membership Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership she just toured. The AI guides her through sponsor references and financial information right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Application submitted
AI
"I remember your tour! How can I help?"
Alex
"Question about guest policies..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex is at work, thinking about the club. She has a question about guest policies. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
HER MEMBERSHIP

With all questions answered, Alex signs the membership agreement. The system automatically sends welcome emails, orientation schedules, and club access instructions. Alex is officially a member.

MEMBERSHIP SIGNED
Family Golf Membership • $375/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just started her membership. She has questions: "How do I book tee times?" "What are the pool hours?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I book tee times?"
AI
"Hi Alex! You can book tee times through our member portal or by calling the pro shop. Members can book up to 14 days in advance..."
Alex
"What are the pool hours?"
AI
"Pool hours are 6 AM - 9 PM daily. Your membership includes full family access. Welcome to the club!"
15
April 15, 2024 • 8:30 PM

HER LOCKER
WON'T OPEN

Alex's locker is jammed. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Locker Room Issue
Scheduled: Monday, 9:00 AM
17
May 5, 2024

MEMBER-GUEST
THIS SAT

There's a member-guest tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends club announcements, event reminders, course updates, and tournament news. Members stay informed without you sending individual messages. Everything happens automatically.

Club Event
Sent to All Members
EVENT
Member-Guest Tournament
Saturday, May 10 • 8:00 AM • Championship Course
ANNOUNCEMENT
Course Aeration
Course aeration scheduled for May 15-17
REMINDER
Dining Reservation
Your table for 4 is confirmed for Saturday at 7 PM
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Martinez
Family Golf Membership • $375/month
✓ Renewed for 12 months
Same membership, same benefits
Why she renewed
"Amazing course conditions, responsive service team, always got quick answers, loved the member events"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—service requests were always quick, questions were answered instantly, and she felt connected to the club. The same AI that helped her discover the club kept her happy as a member. That's the full journey: prospect to member to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your club

Can it handle after-hours tee time bookings? +

Yes. The AI answers calls 24/7, checks tee time availability, books reservations, and handles member inquiries—all while your staff is off-duty. No more missed bookings at 10 PM on a Friday.

How does it handle event reservations? +

The AI manages event bookings automatically, collects all details (banquet room, guest count, menu preferences, date), and routes them to your events team. Weddings, tournaments, and corporate outings are all handled seamlessly.

Does it reduce tour no-shows for prospective members? +

Yes. The system automatically sends confirmation emails and reminder texts before club tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours with prospective members.

Can it book tee times directly into my system? +

Yes. Integrates with Google Calendar, Outlook, and most golf management systems. The AI checks real-time tee time availability and books reservations instantly—no back-and-forth phone tag needed.

How does the membership application work? +

After club tours, prospective members automatically receive a membership application that's pre-filled with their info from the CRM. The AI guides them through membership category selection and references. When submitted, you're notified immediately.

Does it work with my existing club management software? +

Yes. Frontdesk integrates with most systems including Jonas Club Software, Club Essentials, ClubProphet, and others. All data syncs automatically—prospective members, tee times, event bookings, and service requests.

Can it handle multiple courses or club locations? +

Absolutely. The AI knows all your courses, tee time availability, membership tiers, and amenities. It can route calls based on location, handle multi-club inquiries, and manage several facilities simultaneously.

What about weather closures and course conditions? +

The AI handles weather-related inquiries 24/7, provides current course condition updates, and can automatically notify members of closures or delays. It reschedules affected tee times and coordinates with your grounds team for real-time status.

How much does it cost? +

Pricing is based on your club size and call volume. Most clubs see ROI within the first month from increased tee time bookings and improved member satisfaction. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing membership inquiries at midnight. Start booking tee times while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."