Glamping & Camping Resorts AI Receptionist | 24/7 Guest Bookings & Support | Frontdesk

FILL YOUR
GLAMPING SITES
WHILE YOU SLEEP

Every empty site costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books reservations, handles guest inquiries, and confirms stays—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Glamping & Camping Resorts

Incoming Call...

Guest

"Hi, I'm looking for a luxury safari tent for this weekend. Do you have anything available?"

AI Receptionist

"Yes! We have Willow Grove Safari Tent available—sleeps 4, fire pit included, $320/night. Would you like to book it?"

✓ Reservation Confirmed • Willow Grove

The Problem

GLAMPING RESORTS
LOSE BOOKINGS DAILY

You're losing revenue every day your sites sit empty. Guests call at midnight, no-shows waste your time, and your team can't keep up. There's a better way.

You Miss Calls When Guests Are Ready to Book

Someone finds your glamping site at 10 PM planning their weekend getaway, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered.

The Cost
$3,600/month
Lost per empty site

Your Team Is Drowning in Calls

While you're checking in guests, three more calls come in. Booking inquiries, amenity questions, activity reservations, site availability—you can't be everywhere at once. Potential guests get frustrated waiting, and you lose bookings.

The Cost
60+ calls/day
Per resort manager

Reservations No-Show and You Lose Them Forever

A family books a site visit, you prep the luxury tent, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty site during peak season.

The Cost
25% no-show
Rate for site visits
$43,200
Lost annually per empty site
55%
Of booking inquiries happen after hours
2 days
Average time to fill a cancellation

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed booking

24/7 Booking Chat

Guests visit your glamping resort website at any hour. Frontdesk Chat answers instantly, qualifies guests, shows available sites, and books reservations—all without human intervention.

  • Automatically extracts dates, party size, and accommodation preferences
  • Checks real-time availability across all glamping sites and cabins
  • Books reservations directly into your booking system
Frontdesk Chat
2:14 AM • Active
"Hi, looking for a luxury safari tent for 4 people. What's available?"
AI
"I have our Deluxe Safari Tent available—sleeps 4, private deck, $320/night. When are you planning to visit?"
"Perfect! This weekend for 2 nights."
Reservation Confirmed ✓
March 9-11 • Deluxe Safari Tent
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "The outdoor shower isn't working in Treehouse 3..."
AI: "I'll notify our grounds team immediately. What's your reservation name?"
✓ Service Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—facility requests, booking inquiries, activity questions. The AI understands context, creates service tickets, schedules activities, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service requests automatically
  • Recognizes guests from CRM and references past stays

Smart Outbound Follow-ups

When reservations are abandoned, Frontdesk Outbound automatically calls to complete the booking. The AI references the original chat conversation, knows their preferences, and confirms their stay—all while updating your CRM and booking system.

  • Automatically detects abandoned bookings and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Completes reservations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed you were interested in our Deluxe Safari Tent for this weekend. Can I help complete your reservation?"
Sarah: "Yes! I got distracted. Let's book it."
✓ Reservation Confirmed
March 9-11 • Deluxe Safari Tent
Frontdesk CRM
Name
Sarah Chen
Accommodation Preference
Deluxe Safari Tent • 4 guests
Check-in Date
March 9, 2024
Source
Web Chat • 2:14 AM
Status
Reservation Confirmed

Unified CRM

Every interaction—chat, call, booking, service request—automatically creates and updates guest profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and inquiry.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to confirmed stay
  • Syncs with calendar, service requests, and all systems

Marketing Automation

Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, arrival reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and booking recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-arrival welcome sequence
Check-in reminder SMS scheduled
Post-stay review request ready
Return visit offer queued
AI Email Agent
Coming Soon
Pre-Arrival Email
"Hi Sarah! Your glamping adventure is confirmed. Here's everything you need to know about check-in..."
Reminder Email
"Your stay is just 2 days away! Here's what activities are available..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, reminders, activity guides, and post-stay sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on guest behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and arrival preparation workflows.

  • Pre-filled with CRM data (name, email, accommodation preference)
  • AI-guided completion for dietary needs and activity preferences
  • Automatically triggers outbound workflows on submission
AI Form
Guest Information Form
Pre-filled Fields
✓ Name, Email, Accommodation (from CRM)
AI-Guided Fields
→ Dietary Preferences
→ Activity Interests
What Happens Next
Confirmation sent immediately and arrival preparation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR GLAMPING & CAMPING RESORTS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your glamping resort. Each agent handles different tasks—answering calls, booking reservations, handling guest requests. They work together 24/7 to fill your sites and luxury tents faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles reservation inquiries, books site visits, and creates guest service requests automatically.

Phone Calls Site Booking Guest Services
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies camping and glamping guests, shows available sites and luxury tent options, answers questions about amenities and check-in dates instantly. Books site tours and captures contact info—all through your website chat, 24/7.

Lead Qualifying Site Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized reservation confirmations, check-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep glamping guests engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Booking Teammate

Booking Assistant
Reservation Forms

Pre-fills booking forms from CRM data. Guides guests through stay dates and special accommodation requests. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to interested guests at the right time. Makes outbound calls to inquiries who haven't booked, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost reservations and keep glamping guests engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with glamping guests and potential visitors. Sends reservation confirmations, check-in reminders, and answers questions about available glamping sites and luxury tents via text—98% open rate.

Reservation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available glamping sites and luxury tents. Click, talk, get answers about nightly rates, availability, and resort amenities—no typing required. Perfect for mobile users browsing camping experiences.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest and reservation data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by resort location, glamping site, and guest status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Guests don't submit tickets—they just call or text. Your AI recognizes facility issues (tent zipper broken, outdoor shower not working, etc.), creates tickets, triages by urgency, and notifies the right resort staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a guest was frustrated, if a facility issue was reported, if a site reservation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one guest from phone call to confirmed booking—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a luxury safari tent for two people. Do you have anything available in July?"
AI: "Yes! We have our Wildflower Safari Tent available—sleeps 2, king bed, private deck, $350/night. Would you like to book it?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Looking For
Safari Tent / 2 Guests
Budget
$350/night
Check-in Date
July 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, safari tent preference, $350 budget, July 15th check-in. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Wildflower Safari Tent Visit
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Site Visit Booked
Trigger detected in CRM
2
Confirmation Email Sent
Visit confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-visit email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.

Inbox
2 New
Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your visit to the Wildflower Safari Tent is confirmed for Saturday, March 9 at 11:00 AM..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your visit tomorrow! We're excited to show you the Wildflower Safari Tent..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the visit. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Wildflower Safari Tent Visit
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her safari tent search, her $350 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Wildflower Safari Tent visit on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Visit Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE TENT

Alex shows up for the rescheduled visit. She loves the safari tent. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the booking form is ready to send, and confirmation workflows begin. All happening automatically—you're just showing the glamping site.

VISIT COMPLETE
Saturday, March 16 • 2:00 PM
Wildflower Safari Tent
Alex Chen
Post-visit sequence activated
Frontdesk Forms
Booking Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the visit. She's walking to her car when her phone buzzes. It's a booking form from Frontdesk Forms—already filled with her name, email, and the safari tent she just saw. The AI guides her through guest details and special requests right on her phone. When she submits it, you're immediately notified. The confirmation process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Booking submitted
AI
"I remember your visit! How can I help?"
Alex
"Question about early check-in..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about her upcoming glamping trip. She has a question about early check-in. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
July 15, 2024

ALEX CONFIRMS
HER BOOKING

With early check-in arranged, Alex confirms the booking. The system automatically sends welcome emails, check-in instructions, and resort amenity guides. Alex's officially coming to stay.

BOOKING CONFIRMED
Wildflower Safari Tent • $350/night
14
July 18, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just arrived at the resort. She has questions: "Where is the communal fire pit?" "What time is breakfast served?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Where is the communal fire pit?"
AI
"Hi Alex! The fire pit is located in the center clearing, just past the main lodge. Firewood is provided!"
Alex
"What time is breakfast served?"
AI
"Breakfast is served 7 AM - 10 AM daily at the dining pavilion. Coffee starts at 6:30 AM. Enjoy your stay!"
15
July 19, 2024 • 8:30 PM

THE HEATER
ISN'T WORKING

Alex's tent heater isn't working. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Safari Tent Heater Issue
Scheduled: Monday, 9:00 AM
17
July 25, 2024

S'MORES NIGHT
THIS SAT

There's a s'mores night this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends resort announcements, event reminders, amenity updates, and community news. Guests stay informed without you sending individual messages. Everything happens automatically.

Resort Event
Sent to All Guests
EVENT
S'mores Night
Saturday, July 27 • 8:00 PM • Fire Pit
ANNOUNCEMENT
Stargazing Tour
Join us for guided stargazing every Friday night!
REMINDER
Quiet Hours
Quiet hours are 10 PM - 7 AM to preserve the peaceful atmosphere
✓ All guests notified
No manual sending required
REPEAT BOOKING
July 15, 2025
Alex Chen
Wildflower Safari Tent • $350/night
✓ Booked for 5 nights
Same tent, same magical experience
Why she returned
"Amazing experience last year, loved the instant support, beautiful setting, can't wait to come back"
18
July 15, 2025

A YEAR LATER
SHE RETURNS

A year later, Alex books again. She had an incredible experience—support was always quick, questions were answered instantly, and she felt taken care of. The same AI that helped her book the first time kept her happy as a guest. That's the full journey: inquiry to guest to returning visitor.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk AI receptionist for your glamping & camping resort

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, checks site availability, shares amenities and rates, and books reservations—all while your team sleeps. No more missed bookings at 2 AM from guests planning their weekend getaway.

How does it handle guest service requests? +

The AI creates service tickets automatically, collects all details (site number, request type, urgency), and routes them to your operations team. Emergency requests like power outages or safety issues can be escalated immediately.

Does it reduce booking cancellations and no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before check-in. When cancellations happen, it immediately reaches out to rebook—recovering revenue and filling open sites with up to 40% success rate.

Can it book reservations directly into my calendar system? +

Yes. Integrates with Google Calendar, Outlook, and most booking management systems. The AI checks real-time site availability and books reservations instantly—no back-and-forth emails needed.

How does the booking confirmation process work? +

After bookings, guests automatically receive a confirmation email with all details pre-filled from the conversation. The AI guides them through check-in information, amenity details, and special requests. When completed, you're notified immediately with full guest preferences.

Does it work with my existing booking systems? +

Yes. Frontdesk integrates with most glamping & camping resort management systems including Campspot, Newbook, ResNexus, and others. All data syncs automatically—bookings, guest inquiries, reservations, and service requests.

Can it handle multiple locations or resort properties? +

Absolutely. The AI knows all your resort locations, site availability, seasonal rates, and unique amenities. It can route calls based on location, handle multi-property inquiries, and manage multiple resorts simultaneously.

What about guest emergencies and urgent situations? +

The AI handles guest issues 24/7, verifies guest identity, and can coordinate with on-site staff or emergency services. For true emergencies like injuries or severe weather, it immediately escalates to your on-call management team.

How much does it cost? +

Pricing is based on your resort size and call volume. Most glamping & camping resorts see ROI within the first month from increased bookings and reduced cancellations. Contact us for a custom quote tailored to your operation.

GET STARTED WITH
FRONTDESK

Stop missing bookings at 2 AM. Start filling glamping sites while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."