Every missed call is a lost job. Every voicemail goes to your competitor. Frontdesk AI answers calls 24/7, books estimates, schedules installations, and closes sales—all while your team is on the job site.
For Flooring Installation Companies
Incoming Call...
Customer
"Hi, I need hardwood flooring installed in my living room. Can you give me an estimate?"
AI Receptionist
"Absolutely! I can schedule a free in-home estimate. What's your square footage and when works best for you?"
✓ Estimate Booked • Tomorrow 10 AM
You're missing estimate requests while on job sites. Homeowners call at night, no-shows waste your day, and your crew can't answer phones while installing. There's a better way.
A homeowner needs flooring for their kitchen remodel and calls at 8 PM. Voicemail. By morning, they've already booked a free estimate with a competitor who answered immediately and scheduled them on the spot.
While you're laying hardwood, five estimate requests come in. Material questions, scheduling inquiries, quote follow-ups—you're on your knees with an installation and can't pick up. Leads get impatient and hire someone else.
You drive across town with samples, measure the space, and prep your quote. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, just wasted gas and another lost project.
One AI workforce that handles every touchpoint—from first inquiry to completed installation
Homeowners visit your website at any hour looking for flooring quotes. Frontdesk Chat answers instantly, qualifies leads, gathers room measurements, and books consultations—all without human intervention.
Every call is answered instantly—quote requests, consultation inquiries, project questions. The AI understands context, schedules appointments, creates project notes, and escalates to humans only when needed.
When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their flooring preferences, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and client.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart project intake forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote preparation and project scheduling workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your flooring business. Each agent handles different tasks—answering calls, scheduling estimates, handling project requests. They work together 24/7 to book more installations faster.
Answers every call instantly—no voicemail, no missed jobs. Handles flooring inquiries, schedules free estimates, and creates service requests automatically for installation projects.
Qualifies flooring leads, shows material options and pricing, answers questions about hardwood, laminate, tile, and installation timelines instantly. Schedules free estimates and captures contact info—all through your website chat, 24/7.
Sends personalized estimate confirmations, installation reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged and ready to book.
Pre-fills project request forms from CRM data. Guides homeowners through square footage, room details, and flooring material preferences. Triggers automation workflows when submitted.
Automatically reaches out to homeowners at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep customers engaged throughout the project.
Handles two-way SMS conversations with homeowners and commercial clients. Sends estimate confirmations, installation reminders, and answers questions about flooring materials and pricing via text—98% open rate.
Lets website visitors speak directly to your website about flooring options. Click, talk, get answers about pricing, material comparisons, and installation timelines—no typing required. Perfect for mobile users researching flooring projects.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and project data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by customer, project type, and lead status.
Customers don't submit tickets—they just call or text. Your AI recognizes service issues (installation concerns, warranty questions, repair requests), creates tickets, triages by urgency, and notifies the right installation team automatically.
Watches every conversation and alerts you when it matters. If a customer was frustrated, if a large project was requested, if a free estimate was scheduled—you know instantly.
Follow one customer from phone call to completed flooring installation—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, hardwood flooring preference, 450 sq ft living room, within 2 weeks timeline. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the in-home estimate. Instant confirmation—no waiting.
The moment the estimate is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and project preparation—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is running errands. She completely forgot about the estimate appointment. You're at your office, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her hardwood flooring request, her 450 sq ft living room. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your flooring estimate?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex is home for the rescheduled estimate. You measure the room and provide a detailed quote. She loves it. You mark the estimate complete in your CRM. The moment you click "Complete," the system springs into action: post-estimate follow-up emails get queued, the project proposal is ready to send, and booking workflows begin. All happening automatically—you're just measuring and quoting.
Alex just finished the estimate. She's walking to her car when her phone buzzes. It's a project agreement from Frontdesk Forms—already filled with her name, email, and the flooring details you just discussed. The AI guides her through installation date selection and payment terms right on her phone. When she submits it, you're immediately notified. The project booking process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the flooring project. She has a question about the installation timeline. She calls. The AI answers instantly, recognizes her from your CRM, remembers her estimate and agreement, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex confirms the project. The system automatically sends pre-installation checklists, material delivery updates, and installation day reminders. Alex's flooring installation is scheduled.
Alex's installation day is approaching. She has questions: "What time will the crew arrive?" "Do I need to move furniture?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Two weeks after installation, Alex notices one floorboard feels slightly loose. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
You're running a spring tile sale this month. Alex gets notified automatically—email, text, or both, your choice. The system sends promotional offers, maintenance tips, seasonal updates, and new product announcements. Customers stay informed without you sending individual messages. Everything happens automatically.
Three months later, Alex books tile installation for her kitchen and bathrooms. She had such a great experience—service was always quick, questions were answered instantly, and she felt supported. The same AI that helped her with hardwood flooring kept her happy as a customer. That's the full journey: lead to customer to repeat business.
Everything you need to know about using Frontdesk for your flooring business
Yes. The AI answers calls 24/7, collects project details, asks about square footage and flooring preferences, and books consultations—all while your team sleeps. No more missed opportunities at 2 AM.
The AI schedules installation appointments automatically, collects all details (room dimensions, flooring type, project timeline, site preparation needs), and routes them to your installation team. Rush jobs can be prioritized immediately.
Yes. The system automatically sends confirmation emails and reminder texts before in-home consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After consultations, customers automatically receive project estimates that are pre-filled with their info from the CRM. The AI guides them through material selection, timeline preferences, and budget questions. When they're ready to proceed, you're notified immediately.
Yes. Frontdesk integrates with most systems including Jobber, ServiceTitan, Housecall Pro, and others. All data syncs automatically—customer inquiries, consultations, estimates, and installation schedules.
Absolutely. The AI knows all your service territories, available flooring products, pricing tiers, and showroom locations. It can route calls based on location, handle multi-region inquiries, and manage multiple crews simultaneously.
The AI handles warranty inquiries 24/7, verifies customer information, and can coordinate follow-up visits for issues like loose planks or grout concerns. For urgent installation defects, it immediately escalates to your customer service team.
Pricing is based on your call volume and number of installation crews. Most flooring companies see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.
Stop missing estimate requests at 2 AM. Start booking consultations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."