Flight Schools AI Receptionist | Automated Scheduling & Student Management | Frontdesk

FILL YOUR
FLIGHT SCHEDULE
WHILE YOU SLEEP

Every empty flight slot costs money. Every missed call is a lost student. Frontdesk AI answers calls 24/7, books discovery flights, handles lesson scheduling, and enrolls new students—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Flight Schools

Incoming Call...

Prospective Student

"Hi, I'm interested in getting my private pilot license. Can I schedule a discovery flight?"

AI Receptionist

"Absolutely! We have availability tomorrow at 10 AM with instructor Mike in our Cessna 172. Would that work for you?"

✓ Discovery Flight Booked • C172

The Problem

FLIGHT SCHOOLS
LOSE STUDENTS DAILY

You're losing students every day while your phone rings unanswered. Discovery flights go unbooked at midnight, no-shows waste instructor time, and your team can't keep up with scheduling. There's a better way.

You Miss Calls When It Matters Most

Someone discovers aviation at 10 PM, calls to book a discovery flight, and gets voicemail. By the time you check messages in the morning, they've already booked with the flight school across town that answered.

The Cost
$65,000/year
Lost per private pilot student

Your Team Is Drowning in Calls

While you're conducting a check ride, five more calls come in. Discovery flight requests, weather cancellations, rescheduling, lesson inquiries—you can't be everywhere at once. Prospective students get frustrated waiting, and you lose enrollments.

The Cost
60+ calls/day
Per flight school location

Discovery Flights No-Show and You Lose Them Forever

You reserve the aircraft, block instructor time, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted aircraft hours and another potential pilot lost.

The Cost
35% no-show
Rate for discovery flights
$195,000
Lost annually per missed commercial pilot student
45%
Of flight inquiries happen after hours
24 hours
Window to capture interested students

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked discovery flight

24/7 Flight Training Chat

Aspiring pilots visit your website at any hour. Frontdesk Chat answers instantly, qualifies prospects, explains training programs, and books discovery flights—all without human intervention.

  • Automatically captures aviation goals, experience level, and timeline
  • Checks real-time instructor availability and aircraft scheduling
  • Books discovery flights directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I want to become a commercial pilot. How do I start?"
AI
"Great! Our Private Pilot License program is the first step. Would you like to schedule a discovery flight to experience flying firsthand?"
"Yes! This Saturday works."
Discovery Flight Booked ✓
Saturday, March 9 • 11:00 AM • Cessna 172
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Skyward Aviation. How can I help?"
Caller: "I need to reschedule my flight lesson tomorrow..."
AI: "No problem! I can see you're scheduled with Instructor Mike at 2 PM. What day works better?"
✓ Lesson Rescheduled for Friday 10 AM

AI Phone Receptionist

Every call is answered instantly—lesson scheduling, weather delays, training questions, ground school enrollment. The AI understands aviation context, manages bookings, coordinates with instructors, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Reschedules lessons and manages aircraft availability
  • Recognizes students from CRM and references training progress

Smart Outbound Follow-ups

When discovery flights no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their aviation goals, and books a new flight—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules flights and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk from Skyward Aviation. I noticed we missed you for the discovery flight on Saturday. Would you like to reschedule?"
Alex: "Yes! Something came up. Can we do next Saturday instead?"
✓ Discovery Flight Rescheduled
Saturday, March 16 • 2:00 PM • Cessna 172
Frontdesk CRM
Name
Alex Chen
Aviation Goal
Commercial Pilot License
Start Timeline
March 2024
Source
Web Chat • 2:14 AM
Status
Discovery Flight Scheduled

Unified CRM

Every interaction—chat, call, discovery flight, lesson booking—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective student and current pilot.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to certification
  • Syncs with calendar, flight logs, and all systems

Marketing Automation

Orchestrate the entire student journey across email, voice, SMS, and web. Automatically coordinate follow-ups, flight reminders, and nurturing sequences based on training progress and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-flight email sequence
Weather briefing SMS scheduled
Post-flight debrief follow-up ready
Training program enrollment queued
AI Email Agent
Coming Soon
Pre-Flight Email
"Hi Alex! Your discovery flight is confirmed for Saturday. Here's what to bring and expect..."
Weather Briefing Email
"Good morning! Weather conditions are perfect for your flight today. See you at 11 AM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-flight confirmations, weather briefings, lesson reminders, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on training progress
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment applications that pre-fill from CRM data and guide students through completion. When forms are submitted, they automatically trigger outbound automation sequences for medical certification verification and training program enrollment.

  • Pre-filled with CRM data (name, email, aviation goals)
  • AI-guided completion for medical certificate and TSA verification
  • Automatically triggers outbound workflows on submission
AI Form
Student Enrollment Application
Pre-filled Fields
✓ Name, Email, Aviation Goal (from CRM)
AI-Guided Fields
→ Medical Certificate Status
→ Flight Experience Level
What Happens Next
You're notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR FLIGHT SCHOOLS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your flight school. Each agent handles different tasks—answering calls, booking discovery flights, handling enrollment inquiries. They work together 24/7 to fill your training slots faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed inquiries. Handles flight training questions, books discovery flights, and creates student inquiry tickets automatically.

Phone Calls Flight Booking Student Support
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies prospective student leads, shows available training programs and pricing, answers questions about certification paths and flight hours instantly. Books discovery flights and captures contact info—all through your website chat, 24/7.

Lead Qualifying Program Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized discovery flight confirmations, lesson reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospective students engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Student Enrollment

Pre-fills student enrollment forms from CRM data. Guides prospective pilots through medical certificate requirements and training program selection. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective students at the right time. Makes outbound calls to discovery flight no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective students and current flight students. Sends lesson confirmations, flight reminders, and answers questions about training programs via text—98% open rate.

Lesson Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about flight training programs. Click, talk, get answers about pricing, certification paths, and aircraft availability—no typing required. Perfect for mobile users browsing training options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospective student and current student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by training program, aircraft type, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Students don't submit tickets—they just call or text. Your AI recognizes scheduling issues (instructor availability, weather delays, aircraft maintenance, etc.), creates tickets, triages by urgency, and notifies the right flight operations staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospective student was frustrated, if an aircraft scheduling issue was reported, if a discovery flight was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one student from phone call to first solo flight—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in getting my private pilot license. What programs do you offer?"
AI: "Great! We offer Private Pilot License training—ground school and flight hours, starting at $12,500. Would you like to schedule a discovery flight?"
Frontdesk CRM
Alex Rodriguez
Active
Phone
(555) 123-4567
Interested In
Private Pilot License
Budget
$12,500
Start Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, Private Pilot License interest, $12,500 budget, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Discovery Flight
Alex Rodriguez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Discovery Flight Booked
Trigger detected in CRM
2
Confirmation Email Sent
Flight confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-flight email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the discovery flight is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Discovery Flight Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your discovery flight is confirmed for Saturday, March 9 at 11:00 AM. Meet us at the hangar..."
Flight Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your discovery flight tomorrow! We're excited to take you up in the sky..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the discovery flight. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AR
Alex Rodriguez
Discovery Flight
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her Private Pilot License interest, her $12,500 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the discovery flight on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Discovery Flight Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
FLYING

Alex shows up for the rescheduled discovery flight. She loves it. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-flight follow-up emails get queued, the enrollment application form is ready to send, and qualification workflows begin. All happening automatically—you're just flying the aircraft.

FLIGHT COMPLETE
Saturday, March 16 • 2:00 PM
Discovery Flight
Alex Rodriguez
Post-flight sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the discovery flight. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and the program she just experienced. The AI guides her through medical certificate status and flight hour questions right on her phone. When she submits it, you're immediately notified. The qualification process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Discovery flight completed • Application submitted
AI
"I remember your discovery flight! How can I help?"
Alex
"Question about financing options..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex's at work, thinking about flight training. She has a question about financing options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her discovery flight and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX ENROLLS
IN TRAINING

With her questions answered, Alex enrolls in the Private Pilot License program. The system automatically sends welcome emails, ground school schedule, and flight training materials. Alex's officially starting her pilot journey.

ENROLLED
Private Pilot License • $12,500
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just started training. She has questions: "Is tomorrow's flight still on with this weather?" "Can I reschedule my ground school session?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Is tomorrow's flight still on with this weather?"
AI
"Hi Alex! Weather looks good for tomorrow. Your flight with Instructor Mike is confirmed for 9 AM."
Alex
"Can I reschedule my ground school for next week?"
AI
"Absolutely! I can move your Tuesday ground school to next Tuesday at 6 PM. Does that work?"
15
April 15, 2024 • 8:30 PM

AIRCRAFT
CONCERN

Alex noticed an unusual sound during her flight training. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the concern, creates a maintenance ticket, and alerts the appropriate instructor and maintenance team. Alex doesn't have to wait for business hours or fill out forms. She just describes the issue, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
REPORT LOGGED
Aircraft N12345 - Engine Sound
Maintenance alerted • Instructor notified
17
May 5, 2024

AIRSHOW THIS
SAT

There's an airshow field trip this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends flight school announcements, weather alerts, checkride updates, and safety bulletins. Students stay informed without you sending individual messages. Everything happens automatically.

Flight School Event
Sent to All Students
EVENT
Airshow Field Trip
Saturday, May 10 • 10:00 AM • Regional Airport
ANNOUNCEMENT
Simulator Upgrade
New G1000 simulator now available for training!
REMINDER
Medical Certificate Expiring
Your medical certificate expires in 30 days
✓ All students notified
No manual sending required
LICENSE EARNED
December 15, 2024
Alex Rodriguez
Private Pilot License • 50 Flight Hours
✓ Checkride Passed
Written exam: 92% • Flight test: Pass
Why she stayed
"Always got quick answers, scheduling was easy, instructors were always prepared for my lessons"
18
December 15, 2024

NINE MONTHS LATER
SHE'S A PILOT

Nine months later, Alex passes her checkride and earns her Private Pilot License. She had a great experience—scheduling was always easy, questions were answered instantly, and she felt supported throughout her training. The same AI that helped her book her discovery flight kept her engaged as a student. That's the full journey: prospect to student to licensed pilot.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your flight school

Can it handle after-hours discovery flight calls? +

Yes. The AI answers calls 24/7, qualifies prospective students, checks instructor availability, and books discovery flights—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle flight lesson cancellations? +

The AI handles cancellations automatically, collects all details (weather, student availability, instructor preference), and routes them to your scheduling team. Last-minute cancellations can be immediately reboked with waitlist students.

Does it reduce discovery flight no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before discovery flights. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed flights.

Can it book lessons directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time instructor and aircraft availability and books lessons instantly—no back-and-forth emails needed.

How does the student enrollment work? +

After discovery flights, prospective students automatically receive an enrollment package that's pre-filled with their info from the CRM. The AI guides them through medical certificate requirements and program selection. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Flight Schedule Pro, Flightworks, Schedule Master, and others. All data syncs automatically—students, lessons, enrollments, and training records.

Can it handle multiple locations or fleet types? +

Absolutely. The AI knows all your locations, aircraft availability, instructor schedules, and training programs. It can route calls based on location, handle multi-site inquiries, and manage multiple airports simultaneously.

What about weather delays and emergencies? +

The AI handles weather cancellations 24/7, notifies affected students, and can automatically reschedule based on availability. For true emergencies, it immediately escalates to your chief instructor or operations team.

How much does it cost? +

Pricing is based on your school size and call volume. Most flight schools see ROI within the first month from reduced no-shows and increased student enrollments. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing discovery flight inquiries at 2 AM. Start booking students while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."