Every missed call is a lost patient. Every delayed response means they call another clinic. Frontdesk AI answers calls 24/7, schedules consultations, handles appointment changes, and supports patients—all while your team focuses on care.
For Fertility Clinics
Incoming Call...
Patient
"Hi, I'd like to schedule an initial consultation. What's your next available appointment?"
AI Receptionist
"I have availability this Thursday at 2 PM with Dr. Martinez. Would that work for your initial consultation?"
✓ Consultation Booked • Dr. Martinez
Emotional patients call after hours with urgent questions, consultations go unbooked, and your front desk drowns in calls. Every missed call is a couple who goes elsewhere.
A couple researches treatments late at night, calls with urgent questions, and gets voicemail. By morning, anxiety drives them to another clinic that answered. You never even knew they called.
While meeting with one patient, five calls come in. Consultation requests, medication questions, insurance verification—your team can't handle it all. Patients wait on hold and hang up frustrated.
You block the doctor's schedule, prepare the consultation room, and they don't show. One reminder call went to voicemail. That's it—they're gone. No second chance, just a lost patient and empty appointment slot.
One AI workforce that handles every touchpoint—from first inquiry to scheduled consultation
Prospective patients visit your fertility clinic website at any hour. Frontdesk Chat answers instantly, qualifies leads, provides initial information about treatments, and books consultations—all without human intervention.
Every call is answered instantly—appointment requests, prescription refills, lab result inquiries, insurance questions. The AI understands context, schedules appointments, answers clinical questions, and escalates to staff only when needed.
When patients miss consultations, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their treatment plan and concerns, and books a new appointment—all while updating your EHR and calendar.
Every interaction—chat, call, consultation, procedure—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient and prospective patient.
Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate follow-ups, appointment reminders, and educational nurturing sequences based on treatment stage and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation information, appointment reminders, treatment education, and post-procedure follow-ups—all orchestrated by Marketing Automation.
Smart patient intake forms that pre-fill from CRM data and guide patients through completion. When forms are submitted, they automatically trigger outbound automation sequences for medical history review and consultation preparation workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your fertility clinic. Each agent handles different tasks—answering calls, booking consultations, managing patient inquiries. They work together 24/7 to support your patients and grow your practice.
Answers every call instantly—no voicemail, no missed consultations. Handles fertility treatment inquiries, books initial consultations, and schedules appointments automatically with compassionate, HIPAA-compliant care.
Qualifies prospective patients, answers questions about IVF success rates, treatment options, and insurance coverage instantly. Books initial consultations and captures contact info—all through your website chat, 24/7, with sensitivity and privacy.
Sends personalized consultation confirmations, treatment cycle reminders, and follow-up emails automatically. Coordinates with patient management to send at the right time to support patients throughout their fertility journey.
Pre-fills patient intake forms from EMR data. Guides prospective patients through medical history, insurance verification, and fertility background. Triggers secure workflows when submitted for HIPAA compliance.
Automatically reaches out to prospective patients at the right time. Makes outbound calls to missed consultations, sends personalized SMS appointment reminders, and emails nurturing sequences. Coordinates all outbound channels to re-engage inquiries and support patients.
Handles two-way SMS conversations with prospective patients and current patients. Sends consultation confirmations, treatment cycle reminders, and answers questions about fertility options via text—98% open rate with HIPAA compliance.
Lets website visitors speak directly to your website about fertility treatments. Click, talk, get answers about IVF success rates, egg freezing options, and consultation availability—no typing required. Perfect for mobile users researching sensitive fertility topics privately.
Automatically updates your Frontdesk EMR with every interaction. All your AI agents feed patient and prospective patient data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized securely by patient record, consultation status, and treatment phase.
Patients don't submit forms—they just call or text. Your AI recognizes patient needs (prescription refill, billing question, emotional support, etc.), creates tasks, triages by urgency, and notifies the right clinical or administrative staff automatically.
Watches every conversation and alerts you when it matters. If a prospective patient expressed concerns, if an urgent clinical question was asked, if a consultation was booked—you know instantly with full context for sensitive patient care.
Follow one patient from first call to successful pregnancy—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, infertility concerns, 12+ months trying to conceive, consultation preference. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Tuesday at 10 AM with Dr. Martinez, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, intake forms, and follow-ups—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.
Tuesday morning, Alex is stuck in traffic. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her infertility concerns, her timeline. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished a difficult meeting at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Tuesday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. Dr. Martinez reviews her case, orders initial testing, and discusses treatment options. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: follow-up emails get queued, lab instructions are sent, and treatment planning workflows begin. All happening automatically—you're just delivering care.
Alex just finished her consultation. She's walking to her car when her phone buzzes. It's a treatment planning form from Frontdesk Forms—already filled with her name, email, and Dr. Martinez's information. The AI guides her through medical history and insurance details right on her phone. When she submits it, you're immediately notified. The treatment process begins automatically—all without you lifting a finger.
Alex is at work, thinking about her upcoming lab tests. She has a question about the timing. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and treatment plan, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With all her questions answered, Alex starts her IVF treatment. The system automatically sends medication schedules, appointment reminders, and support resources. Alex's officially on her fertility journey.
Alex is at home preparing her medication. She has questions: "What time should I take this?" "Can I exercise during treatment?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex has a monitoring appointment Monday morning. A work conflict just came up. It's 7:15 AM on a Saturday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks available times, reschedules her appointment, and sends confirmation. Alex doesn't have to wait for business hours or leave voicemails. She just describes the problem, and it's handled.
Alex's latest lab results are in. She gets notified automatically—email, text, or both, your choice. The system sends test results, appointment reminders, medication refill alerts, and treatment updates. Patients stay informed without you sending individual messages. Everything happens automatically.
Three months later, Alex gets a positive pregnancy test. She had an incredible experience—questions were always answered instantly, appointments were easy to schedule, and she felt supported every step of the way. The same AI that helped her book her first consultation kept her informed and confident throughout treatment. That's the full journey: first call to new patient to successful pregnancy.
Everything you need to know about using Frontdesk for your fertility clinic
Yes. The AI answers calls 24/7, qualifies new patients, collects medical history, and schedules initial consultations—all while your team rests. No more missed opportunities when patients call at 2 AM with urgent questions.
The AI is HIPAA-compliant and handles sensitive fertility questions with empathy and discretion. It collects necessary information (age, medical history, treatment interests), documents everything securely, and routes urgent concerns to your clinical team immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping your treatment schedule full.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability for physicians and books consultations instantly—no back-and-forth emails needed.
After scheduling, patients automatically receive intake forms that are pre-filled with their info from the CRM. The AI guides them through medical history, insurance verification, and consent documentation. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most EMR systems including Epic, Athenahealth, Practice Fusion, and others. All data syncs automatically—new patients, consultations, intake forms, and treatment schedules.
Absolutely. The AI knows all your clinic locations, physician availability, treatment options, and specialties. It can route calls based on location, handle multi-clinic inquiries, and manage scheduling across all your facilities simultaneously.
The AI handles routine inquiries 24/7, provides information about treatment cycles, and schedules follow-ups. For urgent medical concerns or treatment complications, it immediately escalates to your on-call physician team.
Pricing is based on your clinic size and call volume. Most fertility clinics see ROI within the first month from reduced no-shows and increased patient conversions. Contact us for a custom quote.
Stop missing patient calls at 2 AM. Start booking consultations while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.