Family Law Firms AI Receptionist | 24/7 Client Intake & Scheduling | Frontdesk

SIGN MORE
FAMILY LAW CLIENTS
WHILE YOU SLEEP

Every missed call is a lost client. Every delayed response sends them to your competitor. Frontdesk AI answers calls 24/7, schedules consultations, qualifies leads, and captures urgent cases—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Family Law Firms

Incoming Call...

Potential Client

"Hi, I need help with a divorce. My spouse filed last week. Can I meet with an attorney?"

AI Receptionist

"I understand this is urgent. I can schedule you for a consultation tomorrow at 10 AM with Attorney Martinez. Does that work?"

✓ Consultation Booked • Attorney Martinez

The Problem

FAMILY LAW FIRMS
LOSE CLIENTS DAILY

Distressed clients call during emotional crises at all hours. Missed calls mean lost cases, no-shows waste your billable time, and your team drowns in intake requests while you're in court.

You Miss Calls During Critical Moments

A parent going through a custody battle calls at 9 PM in tears. They get voicemail. By morning, they've already scheduled a consultation with a competitor who answered. Family law clients need immediate support when emotions are high.

The Cost
$8,500/case
Average retainer lost

Your Staff Is Overwhelmed with Intake Calls

While you're in court or meeting with clients, intake calls pile up. Divorce consultations, custody questions, urgent document requests—your receptionist can't screen them all. Potential clients get frustrated waiting, and you lose high-value cases.

The Cost
60+ calls/day
Per family law firm

Consultations No-Show and You Never Recover

You block an hour for a consultation, prepare their file, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted billable time and another lost client.

The Cost
35% no-show
Rate for initial consultations
$102,000
Lost annually from missed calls
55%
Of urgent calls happen after hours
24 hours
Window before clients hire another firm

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to case retainer

24/7 Client Intake Chat

Potential clients visit your law firm website at any hour. Frontdesk Chat answers instantly, screens for case viability, gathers critical details about their family law matter, and books consultations—all without human intervention.

  • Automatically captures case type, urgency, and client needs
  • Screens for conflicts of interest and case jurisdiction
  • Books consultations directly into attorney calendars
Frontdesk Chat
11:47 PM • Active
"I need help with a divorce. Can I speak to an attorney?"
AI
"I can help you schedule a consultation. Are there children involved, and is this in California?"
"Yes, two kids and we're in San Diego."
Consultation Booked ✓
Tuesday, March 12 • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Thank you for calling. How can I help you today?"
Caller: "I need to reschedule my custody mediation..."
AI: "I can help with that. Can I have your case number or last name?"
✓ Appointment Rescheduled

AI Phone Receptionist

Every call is answered instantly—consultation requests, document status inquiries, appointment changes. The AI understands legal context, schedules follow-ups, creates case notes, and escalates urgent matters to attorneys only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates case notes and appointment reminders automatically
  • Recognizes clients from CRM and references case history

Smart Outbound Follow-ups

When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry, understands their case needs, and books a new appointment—all while updating your case management system and calendar.

  • Automatically detects missed consultations and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules consultations and updates all systems automatically
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Sarah, this is Frontdesk calling from the law office. I noticed we missed you for your divorce consultation on Monday. Would you like to reschedule?"
Sarah: "Yes, I'm so sorry. Can we do Thursday afternoon?"
✓ Consultation Rescheduled
Thursday, March 14 • 3:00 PM
Frontdesk CRM
Name
Sarah Chen
Case Type
Divorce with Child Custody
Jurisdiction
San Diego County, CA
Source
Web Chat • 11:47 PM
Status
Consultation Scheduled

Unified CRM

Every interaction—chat, call, consultation, document request—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and active client.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to case retainer
  • Syncs with calendar, case notes, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, consultation reminders, and nurturing sequences based on case type and engagement level.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-consultation email sent
Reminder SMS scheduled
Post-consultation follow-up ready
Retainer agreement queued
AI Email Agent
Coming Soon
Pre-Consultation Email
"Hi Sarah! Your consultation is confirmed. Here's what to bring and what to expect..."
Reminder Email
"Just a friendly reminder about your consultation tomorrow at 2:00 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, document requests, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on case type and client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart intake forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for case qualification and document collection workflows.

  • Pre-filled with CRM data (name, email, case type)
  • AI-guided completion for case details and documentation
  • Automatically triggers outbound workflows on submission
AI Form
Client Intake
Pre-filled Fields
✓ Name, Email, Case Type (from CRM)
AI-Guided Fields
→ Marital Details
→ Child Custody Information
What Happens Next
Attorney is notified immediately and case review begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR FAMILY LAW FIRM AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your family law practice. Each agent handles different tasks—answering calls, scheduling consultations, handling client inquiries. They work together 24/7 to capture more cases faster.

TIER 1.00

AI Receptionist Teammate

24/7 Legal Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed cases. Handles case inquiries, schedules consultations, and captures urgent client needs automatically. Perfect for divorce, custody, and support cases.

Phone Calls Consultation Booking Case Intake
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies potential clients, answers questions about divorce proceedings, custody arrangements, and attorney availability instantly. Books consultations and captures contact info—all through your website chat, 24/7. Understands family law urgency.

Lead Qualifying Case Assessment Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, document reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep potential clients engaged through their legal journey.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Teammate

Case Intake Assistant
Client Intake Forms

Pre-fills client intake forms from CRM data. Guides potential clients through case details, marriage history, and child custody information. Triggers automation workflows when submitted for immediate attorney review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to potential clients at the right time. Makes outbound calls to no-show consultations, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost cases and keep potential clients engaged through their decision-making process.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with potential and current clients. Sends consultation confirmations, document reminders, and answers questions about divorce proceedings, custody, and attorney fees via text—98% open rate. Perfect for urgent family law matters.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about their case. Click, talk, get answers about divorce costs, custody options, and attorney availability—no typing required. Perfect for mobile users dealing with emotional family law matters.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and case data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by case type, urgency, and lead status for immediate attorney review.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Clients don't submit tasks—they just call or text. Your AI recognizes urgent needs (missing documents, court date prep, filing deadlines), creates tasks, triages by urgency, and notifies the right attorney or paralegal staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a client was distressed, if an urgent custody issue was mentioned, if a consultation was booked—you know instantly. Perfect for time-sensitive family law cases.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one client from initial call to signed retainer—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM after a heated argument with her spouse. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need a divorce attorney. My husband and I just separated. Can someone help me?"
AI: "I'm so sorry you're going through this. We can absolutely help. We have availability this week. Would you like to schedule a free consultation?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Legal Need
Divorce
Case Type
Contested
Urgency
Immediate
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, divorce case, contested situation, immediate need. Saved to CRM automatically—no intake forms, no typing.

03
2:18 AM

TUES AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Tuesday at 2 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Free Consultation
Alex Martinez • Tuesday, March 5 • 2:00 PM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Monday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your free consultation is confirmed for Tuesday, March 5 at 2:00 PM. Here's what to bring..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're ready to help you through this difficult time..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder email is already scheduled for Monday. No one had to remember to send it.

06
Tuesday, 2:15 PM

SHE FORGOT
TO SHOW UP

Tuesday afternoon, Alex is dealing with a crisis at work. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Tuesday, March 5 • 2:00 PM
AM
Alex Martinez
Free Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original call + case details ready
07
Tuesday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her divorce case, her immediate need. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Thursday, 6:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Tuesday. Would you like to reschedule?" Alex says yes, picks Friday at 4 PM, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for your free consultation on Tuesday. Would you like to reschedule?"
Alex: "Yes! I'm so sorry, work was crazy. Can we do Friday afternoon?"
Consultation Rescheduled
Friday, March 8 • 4:00 PM
09
Friday, 5:15 PM

SHE FEELS
HOPEFUL

Alex shows up for the rescheduled consultation. She feels heard and supported. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the client intake form is ready to send, and onboarding workflows begin. All happening automatically—you're just providing counsel.

CONSULTATION COMPLETE
Friday, March 8 • 4:00 PM
Divorce Case
Alex Martinez
Post-consultation sequence activated
Frontdesk Forms
Client Intake Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
10
Friday, 5:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a client intake form from Frontdesk Forms—already filled with her name, email, and the case type you just discussed. The AI guides her through marriage details and asset information right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Intake form submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about the retainer agreement..."
11
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about moving forward. She has a question about the retainer agreement. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and intake form, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

12
March 15, 2024

ALEX SIGNS
THE RETAINER

Feeling confident and supported, Alex signs the retainer agreement. The system automatically sends welcome emails, case timeline information, and next steps. Alex is officially your client.

RETAINER SIGNED
Divorce Case • $5,000 Retainer
13
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex's case is underway. She has questions: "When is the court date?" "What documents do I need?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When is the court date?"
AI
"Hi Alex! Your hearing is scheduled for April 22 at 9:00 AM in Courtroom 3B..."
Alex
"What documents do I need to bring?"
AI
"Please bring your ID, copies of financial statements, and any documents related to marital assets. I'll send you the full checklist!"
14
June 15, 2024 • 8:30 PM

SHE NEEDS
URGENT HELP

Alex just received custody papers. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the urgency, alerts you via text, and schedules an emergency meeting for Monday morning. Alex doesn't have to wait for business hours or leave panicked voicemails. She just describes the situation, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
URGENT REQUEST
Custody Papers Received
Emergency Meeting: Monday, 8:00 AM
15
August 5, 2024

CASE
UPDATES

There's a hearing date change. Alex gets notified automatically—email, text, or both, your choice. The system sends case updates, court date reminders, document requests, and deadline alerts. Clients stay informed without you sending individual messages. Everything happens automatically.

Case Updates
Sent to Alex
COURT DATE
Hearing Rescheduled
New Date: August 18 • 10:00 AM • Courtroom 5A
DOCUMENT REQUEST
Financial Disclosure Due
Deadline: August 12 • Upload via client portal
REMINDER
Mediation Session
Scheduled for tomorrow at 2:00 PM via Zoom
✓ Client notified automatically
No manual sending required
CASE CLOSED
November 15, 2024
Alex Martinez
Divorce Case • Settled Successfully
✓ Case resolved favorably
Settlement agreement finalized
Client testimonial
"The support was incredible—I could reach someone anytime I needed help, and I always got clear answers immediately"
16
November 15, 2024

EIGHT MONTHS LATER
CASE CLOSED

Eight months later, Alex's case is successfully resolved. She had an exceptional experience—questions were answered instantly, court dates were never missed, and she felt supported throughout. The same AI that helped her find your firm kept her informed and engaged throughout her case. That's the full journey: inquiry to consultation to satisfied client.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your family law practice

Can it handle after-hours consultation calls? +

Yes. The AI answers calls 24/7, screens potential clients, assesses case urgency, and books consultations—all while your staff is off the clock. No more missed opportunities from evening or weekend calls.

How does it handle sensitive client information? +

The AI is fully HIPAA-compliant and handles confidential intake information with care, collects necessary case details (divorce, custody, support issues), and securely routes them to your attorneys. Urgent matters like emergency custody or restraining orders can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping your attorneys' calendars full.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth phone tag with distressed clients.

How does the client intake process work? +

After consultations, potential clients automatically receive intake forms that are pre-filled with their information from the CRM. The AI guides them through case details, conflict checks, and retainer agreement questions. When submitted, you're notified immediately.

Does it work with my existing case management software? +

Yes. Frontdesk integrates with most systems including Clio, MyCase, PracticePanther, and others. All data syncs automatically—leads, consultations, client information, and case notes.

Can it handle multiple attorneys or practice areas? +

Absolutely. The AI knows all your attorneys, their specialties (divorce, custody, adoption, prenups), and availability. It can route calls based on practice area, handle firm-wide inquiries, and manage multiple locations simultaneously.

What about emergency protective orders and urgent matters? +

The AI handles urgent calls 24/7, screens for emergency situations like domestic violence or child safety concerns, and immediately escalates to your on-call attorney. For true emergencies requiring immediate restraining orders, it connects them directly to your emergency line.

How much does it cost? +

Pricing is based on your firm size and call volume. Most family law practices see ROI within the first month from reduced no-shows and increased client conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing urgent client calls at 2 AM. Start booking consultations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."