Every empty date costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books venue tours, handles event inquiries, and confirms reservations—all while your team sleeps.
For Event Venues & Banquet Halls
Incoming Call...
Event Planner
"Hi, I'm looking for a venue for a wedding reception. Do you have availability for June?"
AI Receptionist
"Yes! Our Grand Ballroom is available—seats 250 guests, $4,500 for the day. Would you like to schedule a venue tour?"
✓ Tour Booked • Grand Ballroom
You're losing thousands in revenue while couples call at night, no-shows waste your time blocking dates, and your team can't keep up with endless inquiries. There's a better way.
An engaged couple finds your venue at 10 PM, calls excited to book their dream wedding, and gets voicemail. By morning, they've already toured three other venues and put down a deposit somewhere else.
While you're giving a venue tour, five more couples call asking about availability. Catering questions, date changes, pricing inquiries—you can't answer everyone fast enough. Potential clients get frustrated waiting, and you lose bookings.
You block off a prime Saturday date, prep the venue for a tour, and wait. They don't show. You send one follow-up text that gets ignored. That's it—they're gone, and that date stays unbooked. No second chance, just lost revenue and wasted time.
One AI workforce that handles every touchpoint—from first inquiry to signed contract
Event planners visit your website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available dates and spaces, and books site visits—all without human intervention.
Every call is answered instantly—event inquiries, setup changes, catering questions, availability checks. The AI understands context, creates requests, schedules follow-ups, and escalates to humans only when needed.
When site visits no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their event details, and books a new visit—all while updating your CRM and calendar.
Every interaction—chat, call, site visit, setup request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every event planner and client.
Orchestrate the entire event planner journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-visit confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart event inquiry forms that pre-fill from CRM data and guide planners through completion. When forms are submitted, they automatically trigger outbound automation sequences for qualification and proposal workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your venue. Each agent handles different tasks—answering calls, booking tours, handling event inquiries. They work together 24/7 to fill your calendar faster.
Answers every call instantly—no voicemail, no missed bookings. Handles event inquiries, books venue tours, and captures catering requests automatically.
Qualifies event leads, shows available dates and venue capacity, answers questions about packages and catering options instantly. Books venue tours and captures client info—all through your website chat, 24/7.
Sends personalized venue tour confirmations, event date reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep clients engaged.
Pre-fills event booking forms from CRM data. Guides clients through guest count and menu selection. Triggers automation workflows when submitted.
Automatically reaches out to clients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep clients engaged.
Handles two-way SMS conversations with event clients and potential bookers. Sends tour confirmations, event date reminders, and answers questions about available dates via text—98% open rate.
Lets website visitors speak directly to your website about available dates. Click, talk, get answers about pricing, availability, and catering packages—no typing required. Perfect for mobile users browsing venues.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and event data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by venue, event type, and lead status.
Clients don't submit requests—they just call or text. Your AI recognizes venue needs (AV equipment, setup changes, catering adjustments, etc.), creates tasks, triages by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a client was frustrated, if a special request was made, if a venue tour was booked—you know instantly.
Follow one couple from phone call to booked wedding—see how every system works together
Alex calls at 2 AM after getting engaged. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: names, phone, wedding event type, 200 guests, $8,500 budget, June 15th date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the venue tour. Instant confirmation—no waiting.
The moment the venue tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at a bridal shop. She completely forgot about the venue tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her wedding search, her 200-guest event, her $8,500 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished a meeting with her wedding planner. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule your venue tour?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled venue tour. She loves the Grand Ballroom. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the booking contract is ready to send, and qualification workflows begin. All happening automatically—you're just showing the venue.
Alex just finished the venue tour. She's walking to her car when her phone buzzes. It's an event booking request from Frontdesk Forms—already filled with her name, email, and the venue she just saw. The AI guides her through catering preferences and A/V equipment needs right on her phone. When she submits it, you're immediately notified. The booking process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the venue. She has a question about setup time for decorations. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and booking request, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the setup time confirmed, Alex signs the venue contract. The system automatically sends welcome emails, event planning timelines, and vendor coordination guides. Alex's wedding is officially booked.
Alex is deep in wedding planning. She has questions: "Can we do a rehearsal walkthrough?" "What's the timeline for final headcount?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
Alex's guest list just grew by 20 people. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks venue capacity, confirms it's fine, updates the contract addendum, and schedules a call with catering. Alex doesn't have to wait for business hours or send multiple emails. She just describes the change, and it's handled.
The wedding is one week away. Alex gets automated reminders about final headcount, vendor arrival times, and rehearsal scheduling—all sent automatically via email and text. The system sends event countdown notifications, payment reminders, and final detail confirmations. Clients stay informed without you sending individual messages. Everything happens automatically.
Six months later, Alex books your venue again for her anniversary party. She had an amazing experience—every detail was handled smoothly, questions were answered instantly, and coordination was seamless. The same AI that helped her book the wedding made the entire event stress-free. That's the full journey: inquiry to booking to repeat client.
Everything you need to know about using Frontdesk for your event venue
Yes. The AI answers calls 24/7, qualifies event leads, checks venue availability, and books site tours—all while your team sleeps. No more missed opportunities at 2 AM from couples planning their wedding.
The AI creates change request tickets automatically, collects all details (event date, guest count adjustments, setup modifications), and routes them to your event coordination team. Urgent requests can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before site tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed venue tours.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books venue tours instantly—no back-and-forth emails needed.
After venue tours, clients automatically receive a booking proposal that's pre-filled with their event details from the CRM. The AI guides them through date selection, guest count, and catering requirements. When they're ready to book, you're notified immediately.
Yes. Frontdesk integrates with most event management systems including Tripleseat, Planning Pod, Event Temple, and others. All data syncs automatically—inquiries, tours, bookings, and event details.
Absolutely. The AI knows all your event spaces, room availability, capacity limits, and package pricing. It can route calls based on event type, handle multi-venue inquiries, and manage multiple locations simultaneously.
The AI handles day-of inquiries 24/7, verifies client identity, and can coordinate with on-site event staff. For true emergencies like vendor no-shows or facility issues, it immediately escalates to your event manager.
Pricing is based on your venue size and call volume. Most event venues see ROI within the first month from reduced tour no-shows and increased booking conversions. Contact us for a custom quote.
Stop missing venue inquiries at 2 AM. Start booking events while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."