Every empty cabin costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books reservations, handles guest questions, and fills your ranch—all while your team sleeps.
For Dude Ranches
Incoming Call...
Guest
"Hi, I'm looking for a cabin for 4 people next month. Do you have anything available?"
AI Receptionist
"Yes! We have Wildflower Cabin available—sleeps 4, full horseback riding access. Would you like to book a stay?"
✓ Reservation Booked • Wildflower Cabin
You're losing bookings every day your cabins sit empty. Guests call at midnight planning vacations, no-shows waste your time, and your team can't keep up. There's a better way.
A family finds your ranch at 10 PM while planning their summer vacation, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with another ranch that answered.
While you're out on the trail with guests, three more calls come in. Activity reservations, arrival questions, horseback riding inquiries—you can't be everywhere at once. Prospective guests get frustrated waiting, and you lose bookings.
Guests book their stay months in advance, then life happens and they cancel. You send one follow-up email trying to reschedule that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty cabin.
One AI workforce that handles every touchpoint—from first inquiry to confirmed booking
Guests visit your ranch website at any hour. Frontdesk Chat answers instantly, qualifies inquiries, shows available activities, and books stays—all without human intervention.
Every call is answered instantly—service requests, activity inquiries, booking questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.
When guests cancel reservations or inquiries go cold, Frontdesk Outbound automatically calls to re-engage. The AI references the original chat conversation, knows their preferences, and reschedules visits—all while updating your CRM and calendar.
Every interaction—chat, call, reservation, service request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and inquiry.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival confirmations, activity reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart guest registration forms that pre-fill from CRM data and guide visitors through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and welcome workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your ranch. Each agent handles different tasks—answering calls, booking reservations, handling guest requests. They work together 24/7 to fill your cabins and activities faster.
Answers every call instantly—no voicemail, no missed bookings. Handles guest inquiries, books horseback rides and activities, and creates special request tickets automatically.
Qualifies ranch guests, shows available cabins and packages, answers questions about activities and arrival dates instantly. Books stays and captures contact info—all through your website chat, 24/7.
Sends personalized stay confirmations, arrival reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged.
Pre-fills guest reservation forms from CRM data. Guides visitors through group size and activity preferences. Triggers automation workflows when submitted.
Automatically reaches out to interested guests at the right time. Makes outbound calls to inquiries, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep guests engaged.
Handles two-way SMS conversations with potential and current ranch guests. Sends activity confirmations, arrival reminders, and answers questions about available experiences via text—98% open rate.
Lets website visitors speak directly to your website about available experiences. Click, talk, get answers about packages, availability, and ranch activities—no typing required. Perfect for mobile users browsing vacation options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest and inquiry data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by booking, activity, and guest status.
Guests don't submit tickets—they just call or text. Your AI recognizes facility issues (broken fence, trail maintenance, cabin repairs, etc.), creates tickets, triages by urgency, and notifies the right ranch staff automatically.
Watches every conversation and alerts you when it matters. If a guest was frustrated, if a facility issue was reported, if a ranch experience was booked—you know instantly.
Follow one guest from phone call to booked stay—see how every system works together
Alex calls at 2 AM from California. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, Aspen cabin preference, $3,200 budget, July 15th arrival. Saved to CRM automatically—no forms, no typing.
Alex says "Let's do it!" The AI checks your calendar, confirms the Aspen Cabin is available July 15-22, and books it. Instant confirmation—no waiting.
The moment the reservation is confirmed, the system springs into action. Confirmation emails, pre-arrival instructions, activity guides, and waivers—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels excited, and goes back to browsing. Meanwhile, a pre-arrival guide is already scheduled to send in June. No one had to remember to send it.
July 15th afternoon, Alex's flight got delayed in Denver. She completely forgot to call ahead. You're at the front desk, see the missed check-in in your system, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her family's cabin needs, her $3,200 reservation. Recovery calls get scheduled automatically. Follow-up texts are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally at the rental car counter—flight delay resolved. She answers. The AI remembers their entire conversation from months ago. "Hi Alex, we noticed you missed check-in. Everything okay?" Alex explains the delay, says she'll arrive by 9 PM, and the AI confirms the late arrival. Your cabin is ready when she pulls up. No one had to do anything.
Alex arrives for check-in. The kids are already excited about tomorrow's trail ride. You mark her checked-in in your system. The moment you click "Arrived," the system springs into action: welcome messages get sent, activity schedules are shared, and daily update workflows begin. All happening automatically—you're just greeting guests.
Alex just settled into the cabin. She's unpacking when her phone buzzes. It's a guest preference form from Frontdesk Forms—already filled with her name, email, and cabin assignment. The AI guides her through dietary restrictions and activity preferences right on her phone. When she submits it, the kitchen and wranglers are immediately notified. Personalization begins automatically—all without you lifting a finger.
Alex is having breakfast with the family, wondering about today's trail ride schedule. She calls. The AI answers instantly, recognizes her from your CRM, remembers her arrival and preferences, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
Before checkout, Alex books the same week next July. The system automatically sends confirmation emails, saves her preferences for next year, and adds her to the returning guest list. She's officially coming back.
Alex is back from the afternoon trail ride. The kids want to know about tomorrow's activities: "Is there a fishing trip?" "Can we do archery?" She texts the AI. It answers instantly with the full schedule—no waiting, no phone calls, no searching through brochures.
Alex's family used all the pool towels. It's 6:30 PM after dinner. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, creates a housekeeping ticket, and schedules delivery within the hour. Alex doesn't have to walk to the office or fill out forms. She just describes what she needs, and it's handled.
There's a ranch rodeo this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends ranch announcements, event reminders, activity updates, and weather alerts. Guests stay informed without you sending individual messages. Everything happens automatically.
On checkout morning, Alex books the same week next year. She had an incredible experience—every question was answered instantly, activities ran smoothly, and she felt taken care of. The same AI that helped her book the trip kept her family happy all week. That's the full journey: inquiry to guest to returning guest.
Everything you need to know about using Frontdesk for your dude ranch
Yes. The AI answers calls 24/7, qualifies guests, checks cabin availability, explains riding packages, and books reservations—all while you're sleeping or out on the trail. No more missed bookings at midnight.
The AI answers questions about riding lessons, trail rides, cabin amenities, dining schedules, and activities. It creates guest service requests automatically, collects all details, and routes them to your staff. Urgent needs are escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before arrival. When cancellations happen, it immediately reaches out to rebook—recovering up to 40% of potentially lost reservations.
Yes. Integrates with your booking system, Google Calendar, Outlook, and most calendar systems. The AI checks real-time cabin and activity availability and books stays instantly—no back-and-forth emails needed.
After reservations are made, guests automatically receive a booking confirmation with deposit instructions. The AI guides them through payment processing and package selection. When deposits are received, you're notified immediately.
Yes. Frontdesk integrates with most systems including Checkfront, Rezdy, FareHarbor, and others. All data syncs automatically—guest reservations, activity bookings, payments, and service requests.
Absolutely. The AI knows all your cabins, availability, riding schedules, activity packages, and amenities. It can answer questions about different accommodations, handle multi-day stay inquiries, and manage complex booking scenarios simultaneously.
The AI handles booking changes 24/7, verifies guest identity, and can coordinate cabin reassignments or activity rescheduling. For true emergencies like weather cancellations or medical issues, it immediately escalates to your on-call team.
Pricing is based on your ranch size and call volume. Most ranches see ROI within the first month from reduced cancellations and increased bookings during off-hours. Contact us for a custom quote.
Stop missing booking calls at 2 AM. Start filling cabins while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."